Total learning: Communities - Learning through Knowledge Sharing

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Communities - Learning through Knowledge Sharing by Nancy Kinder, Knowledge Management and Community Coach at FeverBee Facilitating the growth of your learning community is an essential skill for an L&D professional. Nancy parts with her expertise so you can enable your community to engage meaningfully and in turn build strategic relationships for your organisation.

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<p>PowerPoint Presentation</p> <p>Communities:Learning through knowledge sharing</p> <p>Nancy KinderTotal Learning, The Brewery, London27th November 20141</p> <p>Nancy Kinder was working at.ignited alove for Communities!*</p> <p>*A specific group of people who have developed relationships around a strong common interest. </p> <p>..a Global Company.</p> <p>2</p> <p>Consultancy of community experts </p> <p>Driven by social science</p> <p>Driven by data </p> <p>Delivered hundreds of successful communities!</p> <p>3</p> <p>. </p> <p>4Richs BlogOver 10k subscribers2200 blog postsOver 500 page views per day</p> <p>www.FeverBee.com</p> <p>@RichMillington</p> <p>6,221 followers</p> <p>6,284 tweets</p> <p>Virtual Community SummitVirComm14</p> <p>Sprint USA fbsprint</p> <p>Sprint Europe</p> <p>5</p> <p>How do learning communities help Organizations?</p> <p>Increase revenueReduce costsAccelerate research and development Increase productivityFulfill the organizations mission </p> <p>6</p> <p>How do learning communities help people?</p> <p>Sense of belongingMutual SupportGreat InfluenceUp Skill</p> <p>7Communities:</p> <p>How can communities accelerate learning?8</p> <p>A Community needs9</p> <p>A Community needs10</p> <p>1.What is the biggest barrier to learning in a community?</p> <p>2. What can you do to accelerate learning in a community?</p> <p>People11</p> <p>What is the biggest barrier to learning in a community? </p> <p>People12</p> <p>What is the biggest barrier to learning in a community? </p> <p>PeopleFear13Research the.ObjectiveAudience Common Biggest Challenge?Collaboration on Resources?Hot Discussion topics?Coach them to go first - Something to learn, something to shareAnd let members influence!People Address the Fear!</p> <p>14</p> <p> People Fear of missing out - RESEARCH </p> <p>$2 million saved15</p> <p>What is the biggest barrier to learning in a community? </p> <p>PeopleFear16</p> <p>1.What is the biggest barrier to learning in a community?</p> <p>2. What can you do to accelerate learning in a community? </p> <p>People17</p> <p>What can you do to accelerate learning in a community? </p> <p>People18</p> <p>What can you do to accelerate learning in a community? </p> <p>PeopleRelationships19Building real relationships - one to one between membersEvents for core groups within the communityMake them part of the journey and the learning outcomes!Create a strong sense of community</p> <p>People Relationships20</p> <p>People Relationships</p> <p>21</p> <p>People RelationshipsUp 1200%22</p> <p>What can you do to accelerate learning in a community? </p> <p>PeopleRelationships23</p> <p>1.What is the biggest barrier to learning in a community?</p> <p>2. What can you do to accelerate learning in a community? </p> <p>People24</p> <p>3. How do measure it?</p> <p>People25</p> <p>How do we measure? Link to Return on Investment</p> <p>http://resources.feverbee.com/online-community-roi/26</p> <p>We use tools like Survey Monkey..</p> <p>Most useful:Trouble Shooting (Q&amp;A)Product KnowledgeInternal Contacts27</p> <p>. </p> <p>And site analytics like Google Analytics. 28</p> <p>. And back them up with interviews, research and quantify anecdotesDirect quotes:</p> <p>I now know who to contact with a particular technical question and it hasdeepened my expertise and understanding</p> <p>I asked the community for help on specific questions, the expert gave me a supplier contact and I got a good answer quickly</p> <p>I like that community enables me to direct other people to join up with others and reapply techniques I didnt know</p> <p>Getting the project updates, means I get visibility of whats going on which I didnt have before the community existed</p> <p>I now know more of experts in this field </p> <p>29</p> <p> How? Sense of Belonging, Mutual support, great influence and up skilling</p> <p>30</p> <p> How? Reduced Costs, Accelerate Research and Development and Increased Productivity. </p> <p>$1.5 million saved31</p> <p> How? Increased Production and Revenue</p> <p>Increased sales by $20 million32</p> <p>33</p> <p>Community34</p> <p>Research,RelationshipsAnd Report Progress = Accelerate learning through knowledge sharing communities!</p> <p>35</p> <p>Nancy Kindernancy@feverbee.com</p> <p>@RichMillington@FeverBee</p> <p>www.feverbee.comhttp://resources.feverbee.com/online-community-roihttp://course.feverbee.comhttps://communitygeek.com</p> <p>36</p>