total estimate

26
!##@MDATA:PackageID=25!end## !##@MDATA:Job_Level=PnC_Auto!end## !##@MDATA:COSA=PC!end## !##@MDATA:Client_ID=USAA!end## !##@MDATA:Plex=USAA!end## !##@MDATA:Period=DA!end## !##@MDATA:Prod_Step=0!end## !##@MDATA:Audit_Type=N!end## !##@MDATA:DATEDROP=00000000!end## !##@MDATA:SUBCATEGORY_CODE=INS!end## !##@MDATA:CATEGORY_CODE=CLM!end## !##@MDATA:AREA_CODE=PC!end## !##@MDATA:MESSAGE_INSTANCE_ID=243622909!end## !##@MDATA:DOC_BASE=!end## !##@MDATA:FORM_CODE=CLAIMSCORR!end## !##@MDATA:ZIP_CODE=90805!end## !##@MDATA:LOCATION_CODE=CA!end## !##@MDATA:CITY=LONGBEACH!end## !##@MDATA:ADDRESS_BLOCK_TYPE=S!end## !##@MDATA:ENT_RECIPIENT_CHANNEL_OPTION_CD=USPOST!end## !##@MDATA:Comp_Date=20140501!end## !##@MDATA:Cycle_Date=20140501!end## !##@MDATA:Page_Cnt=002!end## !##@MDATA:Member_ID=028468919!end## !##@MDATA:ShipTo6=!end## !##@MDATA:ShipTo5=!end## !##@MDATA:ShipTo4=!end## !##@MDATA:ShipTo3=LONGBEACHCA90805-3661!end## !##@MDATA:ShipTo2=1430EHARDINGST!end## !##@MDATA:ShipTo1=TOKLAXEN!end## !##@MDATA:Plan_ID=DM-04664!end## !##@MDATA:DOC_SEQ_NR=25!end## !##@MDATA:COMPOSER_ID=J4111!end## !##@MDATA:CLAIMS_LOSS_NR=008!end## !##@MDATA:ARCHIVE_FOLDER=Entity_seq_nr:001;Entity_type:P;COMM_ID:126164;FOR!end## 9800 Fredericksburg Road San Antonio, Texas 78288 028468919 - DM-04664 - 8 - 9001 - 62 126164-0913 TOKLA XEN May 1, 2014 1430 E HARDING ST LONG BEACH CA 90805-3661 Reference: Your Claim Payment Has Been Determined Dear Specialist Xen, Your total-loss payment has been calculated based on your decision to transfer your vehicle ownership and is now ready. Once we have all required forms and the claim is finalized, you’ll receive your claim payment within seven business days. Ownership of your vehicle will transfer to USAA After the transfer is completed, we’ll sell the vehicle at auction, and you’ll no longer have the right to access, inspect or use the vehicle as evidence in any legal action. Also, we want to remind you to remove any belongings you may have in the vehicle as soon as possible. Claim information enclosed for your records We’ve enclosed the following documents: · An information sheet with details about your claim and payment amount based on our agreement with you. The sheet also includes important information from your state. · Our Total Loss Valuation, which is our assessment of the vehicle’s damages. Please keep these documents for your records. If you have questions, please call me at 1-800-531-8722 EXT 74566. You can also view the status of your claim and payment anytime at usaa.com or mobile.usaa.com. Thank you for the opportunity to serve all your financial needs. Sincerely, Jeffrey V Kezar Southeast Region USAA General Indemnity Company You’ll also receive this message by email if we have an email address on file. Information exchanged through email will become a permanent part of your file. This message is not assurance of coverage or payment. Payment dependent on claims investigation. Enc: Claim, Payment And State Information CCC TOTAL LOSS VALUATION Page 1 of 2 USAA_DOCUMENT_BREAK 0901119c8ed78b37

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Page 1: Total Estimate

!##@MDATA:PackageID=25!end##

!##@MDATA:Job_Level=PnC_Auto!end##

!##@MDATA:COSA=PC!end##

!##@MDATA:Client_ID=USAA!end##

!##@MDATA:Plex=USAA!end##

!##@MDATA:Period=DA!end##

!##@MDATA:Prod_Step=0!end##

!##@MDATA:Audit_Type=N!end##

!##@MDATA:DATEDROP=00000000!end##

!##@MDATA:SUBCATEGORY_CODE=INS!end##

!##@MDATA:CATEGORY_CODE=CLM!end##

!##@MDATA:AREA_CODE=PC!end##

!##@MDATA:MESSAGE_INSTANCE_ID=243622909!end##

!##@MDATA:DOC_BASE=!end##

!##@MDATA:FORM_CODE=CLAIMSCORR!end##

!##@MDATA:ZIP_CODE=90805!end##

!##@MDATA:LOCATION_CODE=CA!end##

!##@MDATA:CITY=LONG BEACH!end##

!##@MDATA:ADDRESS_BLOCK_TYPE=S!end##

!##@MDATA:ENT_RECIPIENT_CHANNEL_OPTION_CD=USPOST!end##

!##@MDATA:Comp_Date=20140501!end##

!##@MDATA:Cycle_Date=20140501!end##

!##@MDATA:Page_Cnt=002!end##

!##@MDATA:Member_ID=028468919!end##

!##@MDATA:ShipTo6=!end##

!##@MDATA:ShipTo5=!end##

!##@MDATA:ShipTo4=!end##

!##@MDATA:ShipTo3=LONG BEACH CA 90805-3661!end##

!##@MDATA:ShipTo2=1430 E HARDING ST!end##

!##@MDATA:ShipTo1=TOKLA XEN!end##

!##@MDATA:Plan_ID=DM-04664!end##

!##@MDATA:DOC_SEQ_NR=25!end##

!##@MDATA:COMPOSER_ID=J4111!end##

!##@MDATA:CLAIMS_LOSS_NR=008!end##

!##@MDATA:ARCHIVE_FOLDER=Entity_seq_nr:001;Entity_type:P;COMM_ID:126164;FOR!end##

9800 Fredericksburg RoadSan Antonio, Texas 78288

028468919 - DM-04664 - 8 - 9001 - 62 126164-0913

TOKLA XEN May 1, 20141430 E HARDING STLONG BEACH CA 90805-3661

Reference: Your Claim Payment Has Been Determined

Dear Specialist Xen,

Your total-loss payment has been calculated based on your decision to transfer your vehicleownership and is now ready. Once we have all required forms and the claim is finalized, you’llreceive your claim payment within seven business days.

Ownership of your vehicle will transfer to USAAAfter the transfer is completed, we’ll sell the vehicle at auction, and you’ll no longer have the rightto access, inspect or use the vehicle as evidence in any legal action. Also, we want to remind youto remove any belongings you may have in the vehicle as soon as possible.

Claim information enclosed for your recordsWe’ve enclosed the following documents:

· An information sheet with details about your claim and payment amount based on ouragreement with you. The sheet also includes important information from your state.

· Our Total Loss Valuation, which is our assessment of the vehicle’s damages.

Please keep these documents for your records.

If you have questions, please call me at 1-800-531-8722 EXT 74566. You can also view the statusof your claim and payment anytime at usaa.com or mobile.usaa.com.

Thank you for the opportunity to serve all your financial needs.

Sincerely,

Jeffrey V KezarSoutheast RegionUSAA General Indemnity Company

You’ll also receive this message by email if we have an email address on file. Information exchanged through email willbecome a permanent part of your file. This message is not assurance of coverage or payment. Payment dependent onclaims investigation.

Enc: Claim, Payment And State InformationCCC TOTAL LOSS VALUATION

Page 1 of 2USAA_DOCUMENT_BREAK

0901119c8ed78b37

Page 2: Total Estimate

028468919 - DM-04664 - 8 - 9001 - 62 126164-0913

cc : Tokla Xen

Page 2 of 2

0901119c8ed78b37

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9800 Fredericksburg RoadSan Antonio, Texas 78288

028468919 - DM-04664 - 8 - 9001 - 62 126309-0113

Claim and Payment Information

Following are details about your claim and claim payment:

Claim:

Registered owner: Tokla XenPolicyholder: Tokla XenUSAA #: 028468919Claim #: 028468919–8Loss location: Long Beach, CAType of loss: CollisionDate of loss: April 26, 2014Vehicle information: 2006 SCION TC 2DVIN #: JTKDE177060140062

Payment:

Vehicle’s actual cash value: $6,812.00Sales tax: $613.08Partial or Prior Payments: $0.00CA CVR Fees: $95.00Collision Deductible: $(500.00)Net Total: $7,020.08

Important Information from the state of CA

If you cannot purchase a comparable vehicle for the gross settlement amount within 35 days ofreceipt of the final settlement amount, please contact us and we will reopen the file.

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(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 1 of 22

CLAIM INFORMATION

Owner: Spc Tokla Xen1430 E Harding StLong Beach , CA 90805

Insured: Spc Tokla XenLoss Vehicle: 2006 Scion TC 3 Door

HatchbackVIN: JTKDE177060140062Odometer: 72,000Location: Long Beach, CA 90805Loss Incident Date: 04/26/2014

Report Reference Number: 52028929Claim Reference: 028468919000000008001Adjuster: Nguyen, MikeAdjuster ID: 760676Claim Submitted Date: 04/29/2014Date/Time Last Updated: OriginalPolicy Number: 028468919Appraiser: Nguyen, Mike

VALUATION SUMMARY

Base Vehicle Value $ 8,932.00

Branded Title Adjustment - 2,120.00

Adjusted Vehicle Value $ 6,812.00

Vehicular Sales Tax 9.00% $ 613.08Sales Tax reflects all applicable state, county, and municipal taxes.

License/Fees (if applicable) $ ______

Total $ 7,425.08

This CCC ONE™ Market Valuation Report wasprepared for USAA by CCC Information Services Inc.The CCC ONE™ Market Valuation Report reflectsCCC's opinion as to the value of the loss vehicle.CCC has been preparing market value reports for theinsurance industry since 1981.

The Base Vehicle Value is derived from comparablevehicle(s) available or recently sold in the marketplaceat the time of valuation, with adjustments made toreflect the loss vehicle configuration.

15 comparable vehicle(s) were utilized in this report.

The loss vehicle has been valued in the Californiaregion where it was garaged as a older passenger carwith 39% less than average mileage of 119,000.

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

VEHICLE ALLOWANCES

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 2 of 22

Allowances are factors influencing the value of the loss

vehicle when compared to a typical vehicle. The typical

vehicle is a vehicle of the same year, make, and model

as the loss vehicle, including average mileage, and all

standard and predominant equipment. These allowances

are displayed for illustrative purposes only.

The Base Vehicle Value is calculated from the comparable

vehicles with adjustments to reflect the loss vehicle

configuration.

Vehicle Allowances

Odometer 72,000 + 1,244.00

Options

Automatic Transmission Reported + 358.00

Rear Spoiler Reported + 107.00

VEHICLE HISTORY SUMMARY

CCC VINguard®2 Possible Total

Losses04/30/2014

Experian® AutoCheck® Title Check

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

LOSS VEHICLE COMPONENTS

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 3 of 22

2006 SCION TC 3 DOOR HATCHBACK — LONG BEACH, CA 90805VIN: JTKDE177060140062Below are the components of the loss vehicle, provided to CCC by USAA, included in this valuation..

Odometer 72,000

.

Transmission

Automatic Transmission Reported

Overdrive Standard

Power

Power Steering Standard

Power Brakes Standard

Power Windows Standard

Power Locks Standard

Power Mirrors Standard

Power Trunk/GateRelease

Standard

Decor/Convenience

Air Conditioning Standard

Tilt Wheel Standard

Cruise Control Standard

Rear Defogger Standard

Intermittent Wipers Standard

Console/Storage Standard

Keyless Entry Standard

Seating

Cloth Seats Standard

Bucket Seats Standard

Reclining/Lounge Seats Reported

Radio

AM Radio Standard

FM Radio Standard

Stereo Standard

Search/Seek Standard

CD Player Standard

Steering Wheel TouchControls

Standard

Auxiliary Audio Connection Standard

Premium Radio Standard

Wheels

Aluminum/Alloy Wheels Standard

Roof

Electric Glass Roof Standard

Skyview Roof Standard

Safety/Brakes

Drivers Side Air Bag Standard

Passenger Air Bag Standard

Anti-Lock Brakes (4) Standard

4-Wheel Disc Brakes Standard

Exterior/Paint/Glass

Dual Mirrors Standard

Tinted Glass Reported

Rear Spoiler Reported

Clearcoat Paint Reported

Other - Cars

California Emissions Reported

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

VEHICLE CONDITION

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 4 of 22

USAA uses condition inspection guidelines to determine the condition of key components of the loss vehicle. These

guidelines are based upon geographic region, age, and vehicle type. The guidelines describe physical characteristics for

the major vehicle components. Based on these guidelines, USAA has determined the condition of the vehicle prior to the

loss. Inspection Notes reflect additional observations from the appraiser regarding the loss vehicle's condition. CCC makes

dollar adjustments that reflect the impact the reported condition has on the value of loss vehicle. These dollar adjustments are

based upon interviews with dealerships across the United States.

COMPONENT CONDITION VALUEIMPACT

Mechanical Normal TYPICAL VEHICLE DESCRIPTION:

Tires Normal INSPECTION NOTES:

NORMAL - 41% TO 68% OFNEW. EXAMPLE: TYPICALNEW CAR T ires are 11/32, lossmeasures at 5/32 = 46% (5/11)LOW PERFORMANCE TIRES

TYPICAL VEHICLE DESCRIPTION:

Paint Normal INSPECTION NOTES:

BELTS AND HOSES FIRM,SHOW MINIMAL WEAR. MINIMALDIRT and grease in enginecompartment.

TYPICAL VEHICLE DESCRIPTION:

Body Normal INSPECTION NOTES:

NORMAL - SHEET METAL: FEWDENTS AND/OR NUMEROUSDINGS. No significant surfacerust. Trim: Minimal damage tocomponents.

TYPICAL VEHICLE DESCRIPTION:

Glass Normal INSPECTION NOTES:

NORMAL - LIGHT SURFACESCRATCHES AND/OR PITTING.

TYPICAL VEHICLE DESCRIPTION:

Interior Normal INSPECTION NOTES:

CARPETS/ SEATS -NORMAL- LIGHTLY SOILED AND/ORSTAINED . DASH/ TRIM Normal- Few small scratches and/or

TYPICAL VEHICLE DESCRIPTION:

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

VEHICLE CONDITION (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 5 of 22

gouge s. Minimal damage tocomponents. Light wear.

Total Adjustments: $0

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

VINGUARD® VEHICLE IDENTIFICATION

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 6 of 22

2006 SCION TC 3 DOOR HATCHBACK — LONG BEACH, CA 90805VIN: JTKDE177060140062Vehicles sold in the United States are required to have a manufacturer assigned Vehicle Identification Number (VIN). This numberprovides certain specifications of the vehicle. Decoding the VIN, using VINguard®, identifies the vehicle for which vehicle value willbe determined.

Insurer Description VINguard® Analysis

Year 2006 2006

Make Scion Scion

Model/Trim TC TC

Model Number DE177 DE177

Body Style 3 Door Hatchback 3 Door Hatchback

Engine 4-2.4L-FI 4-2.4l-Fi

Transmission Automatic Transmission* Overdrive*

Restraints Air Bags (Driver+Pass.) Air Bags (Driver+Pass.)

Curb Weight 2,905

This vehicle was assembled in JAPAN

VINGUARD® VEHICLE HISTORY INFORMATION

Using the VIN for this vehicle, VINguard® detected discrepancies or prior history requiring additional research. Please reviewthe information detailed below.

VINguard® Messages: VINguard has decoded this VIN without any errors.Previous Total Loss Submission:

Duplicate VIN 50116488 - 32640 previously submitted by Mercury Insurance Group (888)917-6372 on 07/17/2013 claim ref #

20130065005303-01 in Rancho Cucamonga, CA.

Duplicate VIN 52037783 - 01412 previously submitted by Commercial Recreational Vehicles (800)621-8070 on 04/30/2014 claim ref #

028468919000000008001 in Chicago, IL.

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Page 11: Total Estimate

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 7 of 22

Owner: Spc Tokla XenClaim Reference: 028468919000000008001

EXPERIAN® AUTOCHECK® VEHICLE HISTORY REPORT

CCC provides USAA information reported by Experian® regarding the loss vehicle. This data is provided for informational purposes.Unless otherwise noted in this Market Valuation Report, CCC does not adjust the value of the loss vehicle based upon this information.

REPORT RUN DATE: 04/30/2014 KEY: = No Event Found = Event Found = Information Needed

TITLE CHECKEVENTS FOUND. AutoCheck's database for this 2006Scion TC (JTKDE177060140062) found historical eventsthat might indicate a significant automotive problem. Theseproblems can indicate past automotive damage or warningsassociated with the vehicle title.EVENTS CHECKED RESULTS FOUNDAbandoned No Abandoned Record Found

Damaged No Damaged Record Found

Fire Damage No Fire Damage Record Found

Grey Market No Grey Market Record Found

Hail Damage No Hail Damage Record Found

Insurance Loss No Insurance Loss Record Found

Junk No Junk Record Found

Rebuilt No Rebuilt Record Found

Salvage Salvage Record(s) Found

EVENT CHECKTHIS VEHICLE CHECKS OUT. AutoCheck's result for this2006 Scion TC (JTKDE177060140062) show no historicalevents that indicate a significant automotive problem. Theseproblems can indicate past previous car damage, theft, or othersignificant problems.EVENTS CHECKED RESULTS FOUNDNHTSA Crash TestVehicle

No NHTSA Crash Test VehicleRecord Found

Frame Damage No Frame Damage Record Found

Major Damage IncidentNo Major Damage Incident RecordFound

Manufacturer Buyback/Lemon

No Manufacturer Buyback/LemonRecord Found

Odometer ProblemNo Odometer Problem RecordFound

Recycled No Recycled Record Found

Salvage Auction No Salvage Auction Record Found

Water Damage No Water Damage Record Found

VEHICLE INFORMATIONINFORMATION FOUND. AutoCheck found additionalinformation on this vehicle. These records will provide morehistory for this 2006 Scion TC (JTKDE177060140062).EVENTS CHECKED RESULTS FOUNDAccident Accident Record(s) Found

Corrected Title No Corrected Title Record Found

Driver Education No Driver Education Record Found

Duplicate Title No Duplicate Title Record Found

Emissions SafetyInspection

Emissions Safety InspectionRecord(s) Found

Fire Damage IncidentNo Fire Damage Incident RecordFound

Lease Lease Record(s) Found

Lien Lien Record(s) Found

Livery Use No Livery Use Record Found

Government Use No Government Use Record Found

Police Use No Police Use Record Found

Fleet No Fleet Record Found

Rental No Rental Record Found

Fleet and/or LeaseNo Fleet and/or Lease RecordFound

Fleet and/or RentalNo Fleet and/or Rental RecordFound

Repossessed No Repossessed Record Found

Taxi use No Taxi use Record Found

Theft No Theft Record Found

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

EXPERIAN® AUTOCHECK® VEHICLE HISTORY REPORT (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 8 of 22

ODOMETER CHECKA possible odometer rollback/rollover detected. AutoCheck determines odometer rollbacks on this 2006 Scion TC(JTKDE177060140062) by searching for records that indicate odometer readings less than a previously reported value.DATE REPORTED ODOMETER READING2006-05-28 32010-11-01 844542012-06-01 1084242013-08-13 1273952014-01-31 67649Possible Odometer Rollback/Rollover

FULL HISTORYREPORT RUN DATE: 04/30/2014 Below are the historical events for this vehicle listed in chronological order.Event Date Event Location Odometer Reading Data Source Event Detail

2006-05-28 CA 3 Motor Vehicle Dept. ODOMETER READING FROM DMV

2006-08-11 POWAY, CA Motor Vehicle Dept. REGISTRATION EVENT/RENEWAL

2006-08-26 POWAY, CA Motor Vehicle Dept. TITLE (Lien Reported)

2008-06-02 POWAY, CA Motor Vehicle Dept. REGISTRATION EVENT/RENEWAL

2010-11-01 CA 84454 Motor Vehicle Dept. ODOMETER READING FROM DMV

2010-12-17 POWAY, CA Motor Vehicle Dept. TITLE

2010-12-17 POWAY, CA Motor Vehicle Dept. REGISTRATION EVENT/RENEWAL

2011-03-09 POWAY, CA Motor Vehicle Dept. REGISTRATION EVENT/RENEWAL

2011-06-08 ESCONDIDO, CA Police Report ACCIDENT REPORTED

2012-06-01 CA 108424 State Agency PASSED EMISSION INSPECTION

2012-10-24 CA State Agency ACCIDENT REPORTED, Event Date isdate reported to AutoCheck

2013-08-13 CA 127395 Motor Vehicle Dept. TITLE (Lease Reported)

2013-08-13 CA Motor Vehicle Dept. SALVAGE

2013-10-08 CA State Agency PASSED EMISSION INSPECTION

2014-01-31 CA 67649 Motor Vehicle Dept. ODOMETER READING FROM DMV

2014-01-31 CA Motor Vehicle Dept. NOT ACTUAL MILES, REMOVED ONLATER TITLE

2014-02-04 LOS ANGELES, CA Motor Vehicle Dept. REGISTRATION EVENT/RENEWAL

2014-02-04 LOS ANGELES, CA Motor Vehicle Dept. NOT ACTUAL MILES, REMOVED ONLATER TITLE

2014-02-04 LOS ANGELES, CA Motor Vehicle Dept. SALVAGE

2014-02-14 LOS ANGELES, CA Motor Vehicle Dept. TITLE

AUTOCHECK TERMS AND CONDITIONS: Experian's Reports are compiled from multiple sources. It is not always possible for Experian to obtain completediscrepancy information on all vehicles; therefore, there may be other title brands, odometer readings or discrepancies that apply to a vehicle that are not reflected on thatvehicle's Report. Experian searches data from additional sources where possible, but all discrepancies may not be reflected on the Report.

These Reports are based on information supplied to Experian by external sources believed to be reliable, BUT NO RESPONSIBILITY IS ASSUMED BY EXPERIAN ORITS AGENTS FOR ERRORS, INACCURACIES OR OMISSIONS. THE REPORTS ARE PROVIDED STRICTLY ON AN "AS IS WHERE IS" BASIS, AND EXPERIANFURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE REGARDING THIS REPORT.

YOU AGREE TO INDEMNIFY EXPERIAN FOR ANY CLAIMS OR LOSSES, INCLUDING COSTS, EXPENSES AND ATTORNEYS FEES, INCURRED BY EXPERIANARISING DIRECTLY OR INDIRECTLY FROM YOUR IMPROPER OR UNAUTHORIZED USE OF AUTOCHECK VEHICLE HISTORY REPORTS.

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

EXPERIAN® AUTOCHECK® VEHICLE HISTORY REPORT (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 9 of 22

Experian shall not be liable for any delay or failure to provide an accurate report if and to the extent which such delay or failure is caused by events beyond the reasonablecontrol of Experian, including, without limitation, "acts of God", terrorism, or public enemies, labor disputes, equipment malfunctions, material or component shortages,supplier failures, embargoes, rationing, acts of local, state or national governments, or public agencies, utility or communication failures or delays, fire, earthquakes, flood,epidemics, riots and strikes.

These terms and the relationship between you and Experian shall be governed by the laws of the State of Illinois (USA) without regard to its conflict of law provisions. You andExperian agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Cook, Illinois.

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 10 of 22

COMPARABLE VEHICLES SUMMARY

The following comparable vehicle(s) were used to determine this market value by computing the arithmetic average of the adjustedvalues of the comparable vehicles. Details on these comparable vehicles are in the Comparable Vehicles section.

Type Comparable Vehicle Price Adjusted Value

1 Verified Sold DMV 2006 Scion TC Price $9,400 $8,938

2 Verified Sold DMV 2006 Scion TC Price $7,399 $8,901

3 Verified Sold DMV 2006 Scion TC Price $7,800 $9,339

4 Verified Sold DMV 2006 Scion TC Price $6,999 $8,598

5 Verified Sold DMV 2006 Scion TC Price $8,399 $9,502

6 Verified Sold DMV 2006 Scion TC Price $7,199 $8,415

7 Dealer Vehicle 2006 Scion TC Price $8,995 $8,889

8 Dealer Vehicle 2006 Scion TC Price $8,988 $9,118

9 Dealer Vehicle 2006 Scion TC Price $6,990 $8,680

10 Dealer Vehicle 2006 Scion TC Price $7,995 $8,620

11 Dealer Vehicle 2006 Scion TC Price $7,999 $8,796

12 Dealer Vehicle 2006 Scion TC Price $7,995 $9,362

13 Dealer Vehicle 2006 Scion TC Price $6,999 $8,510

14 Dealer Vehicle 2006 Scion TC Price $8,995 $9,025

15 Dealer Vehicle 2006 Scion TC Price $8,950 $9,279

ArithmeticAverage

$ 8,932.00

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 11 of 22

LOSS VEHICLE - 2006 SCION TC 3 DOOR HATCHBACK — LONG BEACH, CA 90805VIN: JTKDE177060140062

LOSS VEHICLE2006 SCION TC

3 DOOR HATCHBACK4-2.4L-FI

VERIFIED SOLD DMVCOMPARABLE 12006 SCION TC

3 DOOR HATCHBACK4-2.4L

VERIFIED SOLD DMVCOMPARABLE 22006 SCION TC

3 DOOR HATCHBACK4-2.4L

VERIFIED SOLD DMVCOMPARABLE 32006 SCION TC

3 DOOR HATCHBACK4-2.4L

OptionsAutomatic Transmission6 Speed TransmissionOverdrivePower SteeringPower BrakesPower WindowsPower LocksPower MirrorsPower Trunk/GateReleaseAir ConditioningTilt WheelCruise ControlRear DefoggerIntermittent WipersConsole/StorageKeyless EntryCloth SeatsBucket SeatsReclining/Lounge SeatsAM RadioFM RadioStereoSearch/SeekCD PlayerSteering Wheel TouchControlsAuxiliary AudioConnectionPremium RadioAluminum/Alloy WheelsElectric Glass RoofSkyview RoofDrivers Side Air BagPassenger Air BagAnti-Lock Brakes (4)4-Wheel Disc BrakesDual Mirrors

0901119c8ed4accc0901119c8ed78b37

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 12 of 22

Tinted GlassRear SpoilerClearcoat PaintCalifornia Emissions

Miles 72,000 47,788 122,776 123,762Price $9,400 $7,399 $7,800Adjustments

Options +107 +107 +107Mileage -569 +1,395 +1,432

Adjusted Value $8,938 $8,901 $9,339Dealership Route 66 Motors West Covina

NissanCommonwealth

Audi VolkswaTelephone 555-554-6424 626-732-1000 714-565-7500Stock ID Plate: 6YPV694 Plate: 7ERG963 Plate: 5SKT452VIN JTKDE177260096663 JTKDE177760129561 JTKDE167660099213Type/Date Verified

3/13/2014Verified

2/14/2014Verified

2/15/2014Distance from Long Beach, CA 26 Miles -

Glendora, CA21 Miles - West

Covina, CA22 Miles - Santa

Ana, CA

> Comparable vehicles used in the determination of the Base Vehicle Value are not intended to be replacement vehicles but arereflective of the market value.

> Price is the actual sale price as provided by the California Department of Motor Vehicles or other sources or the asking price of anadvertised vehicle.

> The Adjusted Value represents the price of the comparable vehicle with the adjustments displayed above. Dollar adjustments arebased upon market research.

> Distances displayed indicate approximate miles between loss and comparable vehicle locations. Distances are based upon a straightline between these locations.

> Some comparable vehicles that were recently available may no longer be available.

> The Price, Asking Price, Take Price or List Price displayed above (as applicable) may differ from the advertised price where CCCobtains different price information from the seller.

0901119c8ed4accc0901119c8ed78b37

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 13 of 22

LOSS VEHICLE2006 SCION TC

3 DOOR HATCHBACK4-2.4L-FI

VERIFIED SOLD DMVCOMPARABLE 42006 SCION TC

3 DOOR HATCHBACK4-2.4L

VERIFIED SOLD DMVCOMPARABLE 52006 SCION TC

3 DOOR HATCHBACK4-2.4L

VERIFIED SOLD DMVCOMPARABLE 62006 SCION TC

3 DOOR HATCHBACK4-2.4L

OptionsAutomatic Transmission6 Speed Transmission5 Speed TransmissionOverdrivePower SteeringPower BrakesPower WindowsPower LocksPower MirrorsPower Trunk/GateReleaseAir ConditioningTilt WheelCruise ControlRear DefoggerIntermittent WipersConsole/StorageKeyless EntryCloth SeatsBucket SeatsReclining/Lounge SeatsAM RadioFM RadioStereoSearch/SeekCD PlayerSteering Wheel TouchControlsAuxiliary AudioConnectionPremium RadioSatellite RadioAluminum/Alloy WheelsElectric Glass RoofSkyview RoofDrivers Side Air BagPassenger Air BagAnti-Lock Brakes (4)4-Wheel Disc BrakesAlarm

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Page 18: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 14 of 22

Dual MirrorsTinted GlassFog LampsRear SpoilerSignal Integrated MirrorsClearcoat PaintMetallic PaintCalifornia Emissions

Miles 72,000 118,926 115,278 115,598Price $6,999 $8,399 $7,199Adjustments

Options +358 +6 +107Mileage +1,241 +1,097 +1,109

Adjusted Value $8,598 $9,502 $8,415Dealership a/P Auto Sales Unique Auto

CenterToyota ofRedlands

Telephone 714-534-7781 909-350-2100 909-793-0300Stock ID Plate: 7EAS908 Plate: 7EEB022 Plate: 5UHA552VIN JTKDE177360118816 JTKDE167160119352 JTKDE177660128109Type/Date Verified

2/05/2014Verified

2/13/2014Verified

2/17/2014Distance from Long Beach, CA 14 Miles -

Garden Grove,CA

47 Miles -Bloomington,

CA

58 Miles -Redlands, CA

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Page 19: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 15 of 22

LOSS VEHICLE2006 SCION TC

3 DOOR HATCHBACK4-2.4L-FI

DEALER VEHICLECOMPARABLE 72006 SCION TC

3 DOOR HATCHBACK4-2.4L

DEALER VEHICLECOMPARABLE 82006 SCION TC

3 DOOR HATCHBACK4-2.4L

DEALER VEHICLECOMPARABLE 92006 SCION TC

3 DOOR HATCHBACK4-2.4L

OptionsAutomatic Transmission6 Speed TransmissionOverdrivePower SteeringPower BrakesPower WindowsPower LocksPower MirrorsPower Trunk/GateReleaseAir ConditioningTilt WheelCruise ControlRear DefoggerIntermittent WipersConsole/StorageKeyless EntryCloth SeatsBucket SeatsReclining/Lounge SeatsAM RadioFM RadioStereoSearch/SeekCD PlayerSteering Wheel TouchControlsAuxiliary AudioConnectionPremium RadioEqualizerAluminum/Alloy WheelsElectric Glass RoofSkyview RoofDrivers Side Air BagPassenger Air BagAnti-Lock Brakes (4)4-Wheel Disc BrakesDual MirrorsTinted Glass

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Page 20: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 16 of 22

Fog LampsRear SpoilerClearcoat PaintCalifornia Emissions

Miles 72,000 64,480 73,000 128,095Price $8,995 $8,988 $6,990Adjustments

Options +71 +107 +107Mileage -177 +23 +1,583

Adjusted Value $8,889 $9,118 $8,680Dealership Covina Valley

KiaSuper Auto Socal Auto

PlaceTelephone 626-736-4275 323-537-4665 714-892-1133Stock ID Stock: R1478A Stock:

60133287Stock: 0109811

VIN JTKDE177260091480 JTKDE167960133287 JTKDE177360109811Type/Date Pub Date

4/15/2014Pub Date

4/11/2014Pub Date

2/13/2014Distance from Long Beach, CA 23 Miles -

Covina, CA7 Miles - BellGardens, CA

11 Miles -Stanton, CA

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Page 21: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 17 of 22

LOSS VEHICLE2006 SCION TC

3 DOOR HATCHBACK4-2.4L-FI

DEALER VEHICLECOMPARABLE 10

2006 SCION TC3 DOOR HATCHBACK

4-2.4L

DEALER VEHICLECOMPARABLE 11

2006 SCION TC3 DOOR HATCHBACK

4-2.4L

DEALER VEHICLECOMPARABLE 12

2006 SCION TC3 DOOR HATCHBACK

4-2.4LOptions

Automatic Transmission5 Speed TransmissionOverdrivePower SteeringPower BrakesPower WindowsPower LocksPower MirrorsPower Trunk/GateReleaseAir ConditioningTilt WheelCruise ControlRear DefoggerIntermittent WipersConsole/StorageKeyless EntryCloth SeatsBucket SeatsReclining/Lounge SeatsAM RadioFM RadioStereoSearch/SeekCD PlayerSteering Wheel TouchControlsAuxiliary AudioConnectionPremium RadioAluminum/Alloy WheelsElectric Glass RoofSkyview RoofDrivers Side Air BagPassenger Air BagAnti-Lock Brakes (4)4-Wheel Disc BrakesDual MirrorsTinted GlassRear Spoiler

0901119c8ed4accc0901119c8ed78b37

Page 22: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 18 of 22

Clearcoat PaintCalifornia Emissions

Miles 72,000 94,044 86,119 119,377Price $7,995 $7,999 $7,995Adjustments

Options +107 +465 +107Mileage +518 +332 +1,260

Adjusted Value $8,620 $8,796 $9,362Dealership Deluxe Auto

DealerOc Auto

ExchangeDeluxe Auto

DealerTelephone 714-894-0063 714-515-6200 714-894-0063Stock ID Stock: AP00414 Stock: 139599 Stock: AP05212VIN JTKDE177960139718 JTKDE167360139599 JTKDE177960111658Type/Date Pub Date

4/09/2014Pub Date

3/07/2014Pub Date

2/14/2014Distance from Long Beach, CA 14 Miles -

Midway City, CA14 Miles -

Fullerton, CA14 Miles -

Midway City, CA

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Page 23: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 19 of 22

LOSS VEHICLE2006 SCION TC

3 DOOR HATCHBACK4-2.4L-FI

DEALER VEHICLECOMPARABLE 13

2006 SCION TC3 DOOR HATCHBACK

4-2.4L

DEALER VEHICLECOMPARABLE 14

2006 SCION TC3 DOOR HATCHBACK

4-2.4L

DEALER VEHICLECOMPARABLE 15

2006 SCION TC3 DOOR HATCHBACK

4-2.4LOptions

Automatic Transmission5 Speed TransmissionOverdrivePower SteeringPower BrakesPower WindowsPower LocksPower MirrorsPower Trunk/GateReleaseAir ConditioningTilt WheelCruise ControlRear DefoggerIntermittent WipersConsole/StorageKeyless EntryCloth SeatsBucket SeatsReclining/Lounge SeatsAM RadioFM RadioStereoSearch/SeekCD PlayerSteering Wheel TouchControlsAuxiliary AudioConnectionPremium RadioAluminum/Alloy WheelsLuggage/Roof RackElectric Glass RoofSkyview RoofDrivers Side Air BagPassenger Air BagAnti-Lock Brakes (4)4-Wheel Disc BrakesDual MirrorsTinted Glass

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Page 24: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

COMPARABLE VEHICLES (CONTINUED)

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 20 of 22

Rear SpoilerClearcoat PaintCalifornia Emissions

Miles 72,000 123,000 53,508 83,000Price $6,999 $8,995 $8,950Adjustments

Options +107 +465 +71Mileage +1,404 -435 +258

Adjusted Value $8,510 $9,025 $9,279Dealership Corona Nissan Convoy Motors

LlcSteve Bancroft

Motors LlcTelephone 951-893-4102 858-353-2723 619-469-8990Stock ID Stock: 756628A Stock: C1908VIN JTKDE177X60081814 JTKDE167160099524 JTKDE167260099564Type/Date Pub Date

2/07/2014Pub Date

4/16/2014Pub Date

2/09/2014Distance from Long Beach, CA 34 Miles -

Corona, CA97 Miles - San

Diego, CA102 Miles - La

Mesa, CA

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Page 25: Total Estimate

Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 21 of 22

VALUATION METHODOLOGY

USAA has provided CCC the VIN (Vehicle Identification Number) of the loss vehicle and the vehicle owner's zip code, which determinethe market(s) that CCC used in the valuation. Using this information, CCC searches its databases to find comparable vehicles inthese markets. CCC's database includes dealer and private party advertised vehicle information from numerous resources includingAutoTrader.com®. USAA has also provided CCC with the configuration of the loss vehicle, including equipment, odometer, condition,maintenance, etc. CCC also obtains vehicle sales prices from a database of California Department of Motor Vehicles vehicleregistration sold transactions. Vehicles located are compared to the loss vehicle, and adjustments are made for differences such asmodel/trim, equipment, and odometer. Using the adjusted values of the comparable vehicles, CCC calculates the Base Vehicle Value.

The Adjusted Vehicle Value is determined by adjusting the Base Vehicle Value to account for the actual condition of the loss vehicleand its other reported attributes, if any, such as refurbishments, after factory equipment, and unrelated prior damage.

Please review the information in this Valuation Detail to confirm the reported mileage, condition and to verify there are no missedoptions, added equipment or refurbishments, or other aspects of the loss vehicle that may impact the value.

VALUATION NOTES

COMPARABLE 1. 858 859 5275 2006 SCION TC

3D H/B 143000 MILES $6761

COMPARABLE 2. 323 906 4872 2006 SCION TC

3D H/B 68000 MILES $6175

COMPARABLE 3. 951 241 9576 2006 SCION TC

3D H/B 120000 MILES $7501

QuickCOM: N/I** VEHICLE IS OBVIOUS TOTAL LOSS. EST AND PHOTOS UPL

OADED TO FILE. ADD'L PHOTOS IMAGED TO FILE. INSP VEHIC

LE AT TOW YARD. N/I RELEASED VEHICLE AT YARD. YARD FEES

APPLY. N/I RECENTLY PURCHASED VEHICLE FOR $6000, 2 1/

2 MONTHS AGO. NO REFURBISHMENT DONE TO VEHICLE BY N/I.

Regulations concerning vehicle value include California Code of Regulations 10 CA ADC 2695.

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Owner: Spc Tokla Xen Claim Reference: 028468919000000008001

MARKET DEFINITION

(C) Copyright 2014 CCC Information Services Inc. All Rights Reserved. Page 22 of 22

The loss vehicle has been identified to CCC as a 2006 Scion TC 3 Door Hatchback garaged in the ZIP code 90805 - LongBeach, CA. Details of the specific markets searched based upon that information follow.

THE STATE OF CALIFORNIA is subdivided by CCC into 23 markets. The following 10 markets wereused in the preparation of this vehicle Market Valuation Report.

L.A. BASIN CA - In this market, CCC maintains a database of 78,683 dealer advertised, and 7,357privately advertised vehicles taken from 30 local papers or magazines.

SAN FERNANDO VALLEY CA - In this market, CCC maintains a database of 35,299 dealer advertised,and 3,339 privately advertised vehicles taken from 20 local papers or magazines.

ORANGE COUNTY CA - In this market, CCC maintains a database of 48,128 dealer advertised, and5,776 privately advertised vehicles taken from 21 local papers or magazines.

Other markets searched - Bakersfield, Lancaster/Palmdale, Riverside/Sanbernardino, Santa Barbara,San Diego, San Luis Obispo and Desert Cities. In these markets, CCC maintains a database of 102,994vehicles taken from 81 local newspapers or magazines.

From these 10 markets, comparable vehicles were selected based on the year, make, model/trim and bodystyle of the loss vehicle.

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