topic 6 understanding and managing clinical risk
TRANSCRIPT
Topic 6
Understanding and managing clinical risk
Why clinical risk is relevant to patient safety
o clinical risk management specifically is concerned with improving the quality and safety of health-care services by identifying the circumstances and opportunities that put patients at risk of harm and acting to prevent or control those risks
4-step process to manage clinical risks
o identify the risko assess the frequency and severity of
the risko reduce or eliminate the risko cost the risk
Learning objective
Know how to apply risk management principles by identifying, assessing and reporting hazards and potential risks in the workplace
Knowledge requirements
o the activities used for gathering information about risk
o fitness to practise requirementso personal accountability for managing clinical
risk
Performance requirements
o know how to report known risks or hazards in the workplace
o keep accurate and complete medical recordso self-assess to reduce the risk of errors caused by
inadequate knowledge and skills o participate in meetings that discuss risk management
and patient safetyo respond appropriately to patients and families after
an adverse evento respond appropriately to complaints
Clinical risk management activities
o incident monitoringo sentinel eventso the role of complaints in improving careo complaints and concerns where the individual
is responsibleo coronial Investigations
Sentinel events
o unexpected occurrence involving death or serious physical or psychological injury and includes any process variation for which a recurrence would carry a significant chance of serious adverse outcome
JCAHO, 1999
Complaints
o assist in maintaining standardso reduce the frequency of litigationo help maintain trust in the professiono encourage self-assessmento protect the public
Fitness to practise requirements
o credentiallingo accreditation
o registration
Professional development and self-assessment
o role of fatigue and fitness to practiseo stress and mental health problemso work environment and organization o supervisiono communication
Performance requirementso know how to report known risks or hazards in the
workplaceo keep accurate and complete medical recordso self-assess to reduce the risk of errors caused by
inadequate knowledge and skills o participate in meetings that discuss risk management
and patient safetyo respond appropriately to patients and families after
an adverse evento respond appropriately to complaints