top10 stories from elig.org
DESCRIPTION
ELIGs Top 10 - European organisations share results stories of learning using technology ELIG.org has initiated a project to enable the workplace learning industry to share their success stories of learning using technology. The aim of the project is to help change the way Europe learns by highlighting the powerful evidence hidden within individual stories and bringing them together as a collection of micro-stories to be shared to inspire others. These stories are from organisations who have measured the impact of their blended learning projects. ELIG recognised that the workplace learning industry is not always understood and has struggled to successfully demonstrate the potential impact that learning using technology can have on the success of an organisation. The stories highlight to business leaders that new ways of learning are already influencing business agility, competitive advantage and improving the bottom line. The initiative saw a broad range of organisations from a number of sectors coming together to compile an initial collection of stories. ELIG members were invited to vote, over a six month period in 2012, on which showed the best business results and best diversity. The final top 10 winning stories from this process were then compiled. These include stories from Ford, Ikea, Speexx, Caterpillar, The Columbian Government, The NHS, Boots, Cisco, Howdens and Learndirect. These top 10 micro-stories are available for all on the ELIG website, www.elig.org and as a collection, they tell a powerful story of how the right kind of learning can contribute to an organisation’s bottom line.TRANSCRIPT
Results, Results, Results
ELIG.org Marketplace results-based stories programme
Piers Lea, LINE CommunicationsLaura Overton, Towards Maturity
CEO Survey
L&D strategy and delivery is completelyaligned with your company’s
operational strategy
Independent opinion research among senior decision makers at 100 of the UK’s largest 500 firms by turnover.
Conducted by:Coleman Parkes for Capita
Agree
18%
Objective of Marketplace Group ‘Top 10’ project
How do we get Leadership’s attention?
What?
?
Top 10 – delivering performance, speed, reach, profit, skill!Retail Top 10% Boots stores participating in e-learning report increased sales &
improved business performance
The IKEA Concept Training Programme saves €I.5m a year
Dixons Retail - improving sales prices by 30% and customer service metrics by 25%
IT The world’s largest classroom: CISCO Network Academy reaches 1 million students a year in 165 countries
Healthcare Reduction in time to competence for NHS radiologists from 16 weeks to 7
Manufacturing Caterpillar achieves average 40% improvement on sales performance via on-line delivery to 10,000 learners
New graduate engineers at Howdens reached competency 3 times faster
Automotive Ford improves sales performance and reduces time-to-competence by more than 50% across 24 European Markets via Ford Learning Centre
Government Learndirect: Transforming UK skills delivery with 700,000 skills for life test passes
Columbia provides worker training for entire population
Retail - Boots
Top 10% stores participating in
e-learning
report increased sales & improved
business performance
Retail - Boots
10%stores completinge-learning show a
significant increase in sales
Retail - Boots
Travel Insurance stores show
100% increase in sales
Retail - Boots
Retail – IKEA
Training time compressed
by 50%
Retail – IKEA
€1.2m saved in first
year
Retail – IKEA
Further Asian expansion
made possible
Retail – IKEA
Retail – Dixons Retail
Statutory compliance
improved, saving
£500,000in year 1
Retail – Dixons Retail
35%of staff access
learning at home
Retail – Dixons Retail
15 millionpage hits from staff
in their online learning environment
every month
Retail – Dixons Retail
Bottom line business benefits by improving
sales prices by 30% and customer service
metrics by 25%
Retail – Dixons Retail
IT – CISCO
Over 3.25 million people trained in 165 countries
IT – CISCO
900,000 currently active students
IT – CISCO
70% attained a job or job improvement and
93% a job or education
opportunity
IT – CISCO
“No reason why this method of
teaching shouldn’t apply to most subjects…”
IT – CISCO
Health – NHS Radiology
Fourfold increase in the
number of radiologists qualifying
Health – NHS Radiology
Reduction of time to
competence: 16 months down to
7 months**Trial by: Norwich Academy of Radiology
Health – NHS Radiology
“the most positive development in
medical education in 20 years.” NHS Chief Medical Officer
Health – NHS Radiology
Forerunner to 53 projects
200,000 active learners
1,500,000 hours of education
Health – NHS Radiology
Manufacturing - Caterpillar
40% improvement on sales performance via on-line delivery to
10,000 learners
Manufacturing - Caterpillar
40% improvement in key
metrics including overall sales performance
Manufacturing - Caterpillar
Over 10,000sales people have been assessed
Manufacturing - Caterpillar
Manufacturing - Howden
New graduates reached
competency
30% faster
Manufacturing - Howden
contributed to a significant
reduction in staff turnover rates
from 7% to 2.5%
Manufacturing - Howden
79%line managers agreed
that student performance has
increased
Manufacturing - Howden
Automotive – Ford of Europe
Automotive - Ford of Europe
Over 24,000 sales people
registered
Per capita training cost
reduced by 74%
Automotive - Ford of Europe
Training time reduced from
37 months to 13
Automotive – Ford of Europe
Average of 2.4 cars increase per
learner (21.8% increase in sales)
Control Group Sizes of 1,000 people
Across 21 European markets
Automotive – Ford of Europe
Government agency - learndirect
700,000 skills for life test passes
Government agency - learndirect
77% of learners say learning with
learndirect improved their confidence
Government agency - learndirect
65% of learners say their career has
benefited from learning with learndirect
Government agency - learndirect
51% of unemployed learners gain
employment within6-12 months of leaving
learndirect
Government agency - learndirect
Government agency– SENA, Colombia – cross check
Financed by a 2% payroll tax to which all corporations
contribute, SENA is an organisation tasked with
achieving major social and economic goals for the
Colombian nation.
Government agency– SENA, Colombia
2.5 million courses taken
in 2009
Government agency– SENA, Colombia
Rising to 4 million courses
in 2010**Prediction supplied by:
Richard Horton, MIET, MEng, BSc(Hons)Regional Vice President for Europe, Middle East and Africa.
Blackboard
Government agency– SENA, Colombia
Reaching 6 million
Colombian people
Government agency– SENA, Colombia
Towards Maturity - update
Towards Maturity
6 longitudinal surveys
2200 organisations
22%
improvement
Time to Competency
Towards Maturity
Contacts
Towards Maturity & Co-Chair Marketplace Group ELIG
Laura Overton
[email protected]/2012benchmark
LINE Communications & Chair Marketplace Group ELIG
Piers Lea
www.line.co.uk
ELIG.org Marketplace Group