Top Talent 2014My Experience

About Me

• Donna Smith• Head of Information Systems• Crofting Commission since May 2011

The 2014 Cohort

Knowing me, knowing you!

Session 1

Knowing me, knowing you!

Session 2

The National Project

Pupil Registration Process

Identified through roadshows for the “Digital Public Services Strategy” Scottish Government defer to the 32 local authorities

How we did it

Surveyed parents and guardians for views

Contacted Education staff involved in the process

Used our own personal knowledge and experience

Assessed registration information on all 32 local authority websites

What was difficult

Finding a communication tool

Keeping up momentum

Keeping everyone involved

Making the time

What did work

Best practices for running programme – facilitation, organisation, experienced staff setting expectations

Context – previous Top Talent, need to develop leaders

Common themes/challenges across public sector – desire to learn from each other

Opportunities for leaders to emerge

How far did we get

Developed Terms of Reference for a multi-agency group

Presented our Terms of Reference to Local Government ICT Board in January 2015

Local Government ICT Board committed to take forward business case work

Presented a workshop on our experience at Digital Scotland event March 2015

Key Learnings for Me

Realisation that we all hadthe same insecurities

Developed confidence

Coaching very valuable

Trusted group

Tips & approaches from other people

Power of networking

What’s Changed Since