Top-10 Technology Trends in Life Insurance: 2019

0.5%

(0.9)PP

Real growth rate of global life insurance premiums in 20171

Profitability under pressure

Life insurance ownership is in a decline

Fast-evolving customer preferences

Percentage points (PP) decline in real premium growth rate in 2017 as compared with 20161

Market remains stagnant Challenges beckon! Opportunities await?

TECHNOLOGICALADVANCEMENTS

NEW MARKETENTRANTS

Life insurers face a myriad of challenges and opportunities

Life insurance is gearing up for a future defined by digitally-integrated ecosystem models

PRODUCT/SERVIC

E

INNOVATIO

N

Dynamic and flexible product offerings

Customer life event-based products

Proactive risk control services

Enhancing channel partner experience

Exploring accelerator programs

Implementing accelerated underwriting processes

Integrating with ecosystem partners

Expanding into new distribution channels

Delivering services in real time

Improving user journeys

Life insurers must remain laser focused to combat market forces by:

1. Sigma No 3/2018, Swiss Re Institute

Transitioning into Open Insurers

Emphasizing Data-Driven Compliance

Developing Intelligent

Insurer competencies

Having a Deep Customer

focus

For success within ever-evolving market dynamics, life insurers

must build robust operating models by:

Copyright ©2018 Capgemini. All rights reserved.www.capgemini.com People matter, results count.

For more information, contact us at insurance@capgemini.com