top 10 strategic predictions for 2016 and beyond

Top 10 Strategic Predictions for 2016 and Beyond:

The Future Is a Digital ThingDaryl Plummer

Smart-StartEvolving Nexus"Robos" Rising

Device mesh Information of everything

Adaptive security architecture

New IT Reality

Mesh app and service architecture

IoT architecture and platformsAdvanced systems architecture

Digital Mesh Smart Machines

Continuous and ambient experience

3D printing materials

Machine learning

Autonomous agents and things

Three Things to Consider …

The relationship between people and machines will go

from cooperative, to co-dependent, to competitive1"Smartness" is being applied across the fabric

of the work environment2The Nexus of Forces is evolving into a new set

of scenarios3

It's said that, given enough time, an infinite number of monkeys could write the entire works of Shakespeare

Could robowritersdo it in a matter of hours?

By 2018, 20% of all business content

will be authored by machines1

CIO:

Identify opportunities to adopt automated content generation services now

Near-Term Flag:

Next year, watch for a hiring freeze on copywriters in favor of robowriting solutions

Analysis by: Karen A. Hobert, Martin Kihn

The "Robos" Have Already Begun to Rise

Machines will create significant amounts of business content

Have you ever

wondered how

narrative science

could be used

to enhance

your job?

But how much help can we

afford to give?

A Co-Dependent Relationship Can Be Beneficial

1 MillionNew IoT devices

will be purchased every hour of every

day in 2021

By 2018, 6 billion connected things

will be requesting support2

IT Leaders:

Start viewing "things" as

customers of services

and learn to market to

them and to satisfy their

nonhuman requestsAnalysis by: Jenny Sussin, Jim Tully, Kristin Moyer and Don

Scheibenreif

By 2020, autonomous software agents

outside of human control will participate

in 5% of all economic transactions 3

CIOs: Study technologies

based on crypto-currencies to

become familiar with the

predominant decentralized

value-exchange platforms

Use pattern matching

algorithms to detect

robothievesAnalysis by: Magnus Revang, Ray Valdes, and David

Furlonger

If you found outyour dog was an android,

would you still love it?

If you found outyour boss

was a robot,would you obeyits directives?

By 2018, more than 3 million workers

globally will be supervised by a "roboboss"4

IT Leaders:

Train managers to focus on

"human" issues such as creative

leadership, worker relations and

strategic planningAnalysis by: Whit Andrews, Frances Karamouzis, Ken Brant,

Helen Poitevin, Tom Austin and Diane Morello

Students hacking the school system

Connected Systems Offer More Openings to Attack

Cars remotely hijacked

Smart Systems Exacerbate the Problem

Smart buildings offer multiple interconnected attack

surfaces

By YE18, 20% of smart buildings will

have suffered from digital vandalism 5

Digital Officers:

Commission algorithms to

detect and avoid obscenities

introduced from outside

the business

Technology managers:

Establish firewalls for

HVAC controlsAnalysis by: Richard Marshall and Rob Smith

$10 billion

By 2018, smart machine

technology

revenues will surpass

Talentis the next smart

machine battleground

NO

POACHING

By 2018, 50% of the fastest-growing companies will have fewer employees than instances of smart machines

6

IT leaders: Establish a role for governance and management of a hybrid ecosystem consisting of employees and smart machines

CIOs: Promote the use of smart machine technology for higher leverage as a supplement to hiring peopleAnalysis by: Frances Karamouzis and Magnus Revang

Active biometricsare scary

Our faces and voicesare our signatures

Passwordsare annoying

By YE18, customer digital assistants will

recognize individuals by face and voice

across channels and partners7

CIOs:

Enable customer-led

rules of engagement

with an opt-in "pull

approach" to avoid

perceived privacy

threatsAnalysis by: Adam Sarner

Worries about system data will be dwarfed by concerns over personal behavioral and health data

Monitoring the Employee Another Step Toward Quantifying the "self"

By 2018, 2 million employees will be

required to wear health and fitness tracking

devices as a condition of employment 8

IT leaders:

Establish policies for

gaining employee

permission to share

fitness data with

wellness providersAnalysis by: Angela McIntyre, Sylvain Fabre, and Adrian Leow

From Single Task Apps …

To Complex Human

Interactions …

The Post-Mobile/Post-App Era is Coming

By 2020, smart agents will facilitate 40%

of mobile interactions, and the post-app

era will begin to dominate9

IT leaders:

Evaluate virtual personal assistants (VPAs) for workforce productivity

Develop cloud services with open VPA APIs

Assess security and privacy concerns for potential data leakage

Analysis by: Richard Marshall, Van Baker, Adrian Leow, Charles

Smulders, Ray Valdes and Jason Wong

Today: Stop Blaming Cloud

Security

Cloud service providers

are more secure than

the average enterprise

data center

Tomorrow: Start Growing Your

Cloud Security

Responsibility

Customer errors

and security gaps

have always been

THE key vulnerability

Through 2020, 95% of cloud security

failures will be the customer's fault10

IT leaders:Use cloud access security brokers to discover if your SaaS is exposing sensitive data internally or externally

Security Leaders:Do not assume that the security of small or regional cloud providers is as good as large or global cloud providers Analysis by: Jay Heiser

Top Strategic Predictions for 2016 and Beyond: The Future is a Digital Thing

Daryl C. Plummer and others (G00291252)

Gartner's Top Strategic Predictions for 2015 and Beyond: Digital Business Is

Driving 'Big Change'

Daryl C. Plummer and others (G00269904)

Smart Machines Demand a Smart Approach to IT Asset Management

Victoria Barber and Hank Marquis (G00274396)

Smart Machines See Major Breakthroughs After Decades of Failure

Tom Austin (G00291251)

Recommended Gartner Research