top 10 key performance indicators for ibm filenet p8
DESCRIPTION
Learn the top 10 server health, performance and processing metrics to monitor to gain an overall picture of the health and performance of your IBM FileNet P8 environment including: Performance Metrics 1. End-User Response Times: Gain objective SLA information 2. Content Repository Transaction Performance: Know if repository operations are performing at peak 3. Database Query Performance: Understand performance at the database level 4. API Transaction Performance: Know if Workplace, Workplace XT, Content Navigator, CMIS operations are performing at peak Processing Stats (Client Application) 5. End-User Transaction Counts: Understand application usage: distribution and frequency 6. Application JVM Statistics: Determine load across application instances 7. Repository Object Counts: Verify proper operating levels Processing Stats (Listener Values) 8. Content Engine: Identify key values to understand performance 9. Process Engine: Gain understanding of performance with processing metrics 10. Datacap: Understand performance with key operating values Also keep in mind, Server Health: -Available Repository Storage: Ensure continuous document storage - CPU and Memory Usage: Track over time; gain insight into server capacity and performance Application Management helps by discovering performance issues before user community productivity is affected and reducing MTTR and automating remediation. Combined, this ensures continuous availability, user productivity and that SLAs are met. Reveille for FileNet P8 improves service levels by reducing support and management costs, increasing end-user productivity and ensuring regulated and document production. Learn more. Take a Product Tour: http://reveillesoftware.com/product-tour/TRANSCRIPT
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Top 10 KPIs for… IBM® FileNet® P8
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What Do You Know
About Your FileNet
P8 System?
Do You Know….
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•Your processor load, memory consumption and disk space?
•The overall server health?
Do You Know….
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•If your FileNet P8 system is available?
•How many users are actively using the system?
•What transactions are they running?
•If your system is operating at peak performance?
•How long it takes to check out a document?
•If you are meeting your SLAs?
Do You Know….
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Without Deep FileNet P8 Insight...
Significant time is spent
troubleshooting and firefighting
and….
fines and lost revenue can result
and….
Capacity planning/chargeback is subjective
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Top 10: Server, Processing & Performance
KPIs for FileNet P8
Keep Your FileNet P8 Environment Healthy
Performance
Processing Stats
Server Health
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Performance
KPIs 1-4
End-User Response Times
Gain objective SLA information
Content Repository Transaction Performance
Know if repository operations are
performing at peak
Database Query Performance
Understand performance at the
database level
API Transaction Performance
Know if Workplace, Workplace XT,
Content Navigator, CMIS operations are performing at
peak
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Processing Stats
(Client Application)
KPIs 5-7
End-User Transaction
Counts
Understand application usage:
distribution and frequency
Application JVM Statistics
Determine load across application
instances
Repository Object Counts
Verify proper operating levels
Processing Stats
(Listener Values)
KPIs 8-10
Content Engine Identify key values
to understand performance
Process Engine Gain understanding of performance with processing metrics
Datacap Understand
performance with key operating
values
Also Keep in Mind…
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Available Repository
Storage Ensure continuous document storage Server
Health
CPU and Memory Usage
Track over time; gain insight into server capacity
and performance
How Application Management Can Help
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Discover performance issues before
user community productivity is
affected
Reduce MTTR & automate
remediation
Continuous availability,
user productivity & SLA’s met
Benefits of Reveille for FileNet P8
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Ensured Service Levels
Reduced Support and Management Costs
Increased End-User Productivity
Ensure Regulated Document Production
Measured by:
• Fewer Support tickets
• Decreased MTTR (time)
• Reduced application support
(resources)
• More insight for capacity
planning/chargebacks
Measured by:
• Increased application ROI
• Meeting SLAs & ability to
report to stakeholders
• More productive/satisfied
users
Measured by:
• Decreased risks/potential
fines for non-compliance
• Increased visibility/time to
prepare audit findings
Thank You
Take a Product Tour:
http://reveillesoftware.com/product-tour/
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