tools for strategic planning

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  • Tools for Strategic Planning

  • Appreciative Inquiry

  • Ap

    pre

    ciat

    ive

    Inq

    uir

    y

  • Discovery

    What gives life?

    (The best of what is)Appreciating

    Dream

    What might be?

    (What is the world calling for)Envisioning Results

    Design

    What should be--the ideal?

    Co-constructing

    Destiny

    How to empower, learn,

    and adjust/improvise?

    Sustaining

    Appreciative Inquiry

    4-D Cycle

    Affirmative

    Topic Choice

  • Appre

    ciative I

    nquiry

  • Strategy Mapping

  • Stra

    tegy

    map

    pin

    g

  • Str

    ate

    gy M

    appin

    g

    The Mission

    Financial Perspective

    Internal Perspective

    To satisfy our clients and donors, which business processes must we excel at?

    Operations management processes Customer management processes Innovation processes

    Social and regulatory processes

    If we succeed, how will we look to our donors?

    What will our income stream look like? How will we measure Return on Investment (ROI)?

    To achieve our mission, how must we look to our customers?

    Client is concerned with Time, Quality, Performance and Service, Price/rate

    Learning & Growth

    Client Perspective

    To achieve our vision, how must our organization

    learn and improve? Human, information and organizational capital or

    capacities.

  • 13

    Our Strategy Map

    Theme #7 Align organizational culture and structure with mission focus and strategic directionOrganizational

    priority:

    Shift to more of an external perspective (customers and stakeholders)

    Develop system-wide competencies in brand and partnership management, cultural competency,

    resource development and evaluation

    Commit to program evaluation and internal assessment

    HOSTELLERS HAVE INTERCULTURAL UNDERSTANDING AND ARE ACTIVE WORLD CITIZENS

    How we will

    grow:

    Theme #1 Increase hostel

    use by the

    domestic market

    Theme #2 Build cultural

    competency

    in hostellers

    Theme #3 Widen

    organizational

    presence

    Operating

    priority:

    Financial

    priorities:

    To help all, especially the young, gain a greater understanding of the world and its people through hostelling.

    Our Ends:

    Theme #4 Foster strategic partnerships, alliances and collaborations

    Create brand identity

    Position products to create brand value

    Target market strategies

    Utilize hostel operations and

    programs as delivery mechanisms

    Focus hostel development

    Develop local opportunities to widen

    programming and outreach

    Cultivate 1-3 partnerships with national organizations

    Focus on a minimum of one partnership to advance local delivery

    Theme #5 Achieve efficiencies & economies of scale

    Identify actions to use operating resources

    more productively throughout the network

    Theme #6 Increase and diversify revenues

    Concentrate on hostel growth in domestic market

    Redesign membership to better recognize donors and mission supporters

    Invest in resource development

    KEY:

    Ovals = Strategies/

    Essential Activities

    Our Mission:

  • Polarity Management

  • Polarity or Problem?

  • Let

    s lo

    ok

    at t

    hem

    bo

    th

  • Challenge of Polarities

  • (Why balance this polarity?)

    Change/

    Chaos

    Stability/

    Control

  • Which One will You Try?

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