toolbox – strategies for...
TRANSCRIPT
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Toolbox – Strategies for Partnering
Linda Patino – A Ticket to Success
Sheriene D. Knox – Job Ready Vets
David Leon – Virginia DARS
Kevin Nickerson – National Disability Institute
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Discover reasons and benefits of partnerships
• Learn who to contact and how to approach
AJCs, ENs and State VR
• Know what common pitfalls to avoid
• View samples of MOUs and identify the key
elements needed
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Workshop Objectives
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
– American Job Centers
(AJC)
– Vocational Rehabilitation
(VR)
– Employment Networks
(EN)
Value of Partnerships with…
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Partnering with…
American Job Centers (AJC’s)
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Workshops (on a variety of topics, based on local needs)
• Training funds for eligible participants
• Resume development
• Job matching services through Job Bank
• On the Job Training funds for eligible participants
• Labor Market Research information
• Employer connections
• Access to computers and other technology
What can AJC’s provide
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
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EN’s provide :� Knowledgeable staff that can work with disabled job
seekers – long term.
� Training AJC staff when and if needed
� Assistance with prescreening job applicants for employers
� Referrals to Increase # individuals using American Job Center
� Increase of resources available at American Job Center
What can EN’s offer to AJC’s
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Locate a center you would like to reach out to-
http://www.careeronestop.org/LocalHelp/service-
locator.aspx
• Call and schedule an appointment with the AJC
Manager
Who to contact with AJC’s
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Discuss your services as an EN with your local
Job Center (with Job Center Manager)
• Understand what their level of expertise might be
in providing services to customers with
disabilities
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Where to Begin
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Remember that some states are now engaged in
providing enhanced services to customers with disabilities
through the Disability Employment Initiative (DEI)
– Job Centers that are part of the DEI will have a disability
expert on staff, called a Disability Resource Coordinator
– These Job Centers may be operating as an EN, therefore,
this will require a different approach when discussing
partnership options
• Sharing of EN payments / Alternating the assignment of
Ticket holders
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Where to Begin
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Developing an agreement (MOU) removes any questions from the equation
• Agreements should be concise, and should highlight the various responsibilities of each party
• Agreements should also highlight the advantages of partnering for each party
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Agreements Clarify Roles
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Agreements should be easy to understand
• See sample local agreement created for partnership with AJC and community rehabilitation agency
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Agreements Clarify Roles
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Failure to know your services and how they can
be a value to the Job Center
• Failure to follow up or to communicate
Common Pitfalls
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
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Partnering with…
Employment Networks (EN’s)
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Set up the MOU however you want!
• EN of Record
• Different levels of involvement/facilitation
• Cost share of marketing
• Intertwine use of each ENs resources/classes/programs
Value of EN partnering
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Determine the services provided by other EN’s and contact the agency representative – use ChooseWork to obtain contact information
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Who to contact - EN
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Determine the services provided by other EN’s and contact the agency representative – use ChooseWork to obtain contact information.
• Present your services and identify the value of the partnership
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Where to begin
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Partnering with….
Vocational Rehabilitation (VR’s)
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Receive educated and job ready referrals
Value of VR partnering
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Cost Reimbursement Specialist
• Ticket to Work Coordinator
• Field Services Director
Who to contact - VR
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Understand your services and show the mutual
benefit of partnering
Where to begin
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Suggestions
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• Maintain relationships
• Close the feedback loops
• Praise and validation!
• Cost Reimbursement documentation
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
More Suggestions
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• Understand Terminology– Cost Reimbursement
– Long Term Employment Supports
– Partnership Plus
– Ticket to Work Handoffs
– Order of Selection
– Dual Referral Source
– VRC
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Failure to do your homework and understand VR
process (differs from State to State)
• Keeping a ticket for phase one payments
• Soft Referrals
• Lack of Follow Up
• Communication Issues
Common Pitfalls
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Ask for copy of MOU if available
• Review all content
• Define services provided by EN and VR
• Contact names and information
• Sharing of wage information
Agreements
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• A memorandum of understanding (MOU) is a
formal agreement between two or more
parties. Companies and organizations can use
MOUs to establish official partnerships. MOUs
are not legally binding but they carry a degree
of seriousness and mutual respect.
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What is a MOU?
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Introduction
– describes the project and statutory
requirements
– identify participants/partners in the MOU
• Purpose of the MOU
• Authority for the MOU
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Essential Components of an MOU
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Roles and responsibilities of all parties. This is
where the workload and obligations of the parties
are detailed. For example: who provides what
– periods of review
– how the cooperating agency will use its
expertise to support the effort
– whether compensation is provided
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Essential Components of an MOU
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Other provisions
– how to address conflicts of interest
– handle confidential information
– resolve disputes
• Designation of the representatives
– alternates for each agency or company
• Administration of MOU
– who signs it
– how it will be amended or terminated
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Essential Components of an MOU
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
1. EN/AJC (Indiana)
2. EN/EN (Indiana)
3. EN/VR (California)
4. EN/AJC (California)
5. EN/VR (Virginia)
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MOU Samples
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
– Know your own agencies value so
you can present what you have to
offer instead of just what they can do
for you.
– Will this partnership benefit those we
serve
– Keep PII requirements in mind when
looking for a potential partner.
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
• Veteran Services
• Service providers for 55 and over
• Youth services 18 years and above
• County Medicaid providers
• Employers
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Other Partnership
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
– Sheriene
– Linda
– Kevin
– David
Experiences
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Contact information
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• Linda Patino - [email protected]
• Sheriene Knox - [email protected]
• Kevin Nickerson - [email protected]
• David Leon - [email protected]
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September 2016NENA’s 6th Annual National Training Conference
New Orleans, LA
National Employment Network Association
Questions
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