tony bardo assistant vice president, government...
TRANSCRIPT
Hughes Proprietary
Zero Downtime Government
Tony BardoAssistant Vice President,Government Solutions
Hughes Proprietary
Hughes Corporate Highlights
Hughes solutions– Premier provider of managed network solutions to enterprises
throughout the world– Over 300,000 managed service access points
HughesNet®
– Leading satellite broadband provider to consumers in North America
– Over 540,000 subscribers
Hughes technology– Leader in communication technology and innovation – Satellite, wireless, and wireline networking– System technology
Diverse and growing markets internationally– Emerging markets– Service providers– Public and private networking
Hughes Proprietary
Global, Blue Chip Enterprise Base
Integrators and Service ProvidersEntertainment and SportsRestaurantsGovernment
Lodging
• Best Western • Choice Hotels• Wyndham
Retail
• Albertson’s/USSC• Best Buy• Big 5 Sporting• Blockbuster Video• Carter’s• Carter Lumber• Casey’s General
Store• CSK Auto• CVS• Dollar Tree Stores• Foot Locker• Goody’s• Jiffy Lube• Kmart• Lowe’s• PRN• Rite Aid• Safeway• TJ Maxx/TK Maxx• Walgreens• Wal-Mart
Financial
• Burger King• CKE Restaurants• Denny’s• Jack in the Box• McDonald’s• Sonic• YUM Brands
• Air Force Reserve• Air National Guard• Defense Logistics Agency• Dept. of the Air Force• Pa. Emergency Mgt.• Federal Aviation Admin.• GETN• GSA• Dept of Justice• State of Arkansas• DHS - TSA• Social Security Admin.• Texas Dept. of Public
Safety
• Camelot• GTECH• LodgeNet• National CineMedia• PBS • Playwin, India
Hughes is a leading provider to these end markets serving government and large, medium,
and small enterprises, including many Fortune 1000 companies
• Edward Jones
• HSBC• Itau Bank• State Bank
of India• VISA
• Reliance• Hutchison Max• Vivo• TIM
Cellular Backhaul
• BP • Chevron• ConocoPhillips• ExxonMobil• Halliburton
Oil and Gas
• HESS• Nabors• NuStar• Pemex• Shell
• AG Edwards• AGF (AIG)• American
General• Banco do
Brasil• CitiCorp
• Telecom SouthAfrica
• Telefonica• Telesat• Telmex• Telstra
• US Satellite Corp
• AFSAT• Avanti• Barrett
• Bentley Walker
• KT (Korea)
• PrimeSys
• Telecom Malaysia
Hughes Proprietary
Organized and Focused on Government
Hughes brings its experience with commercial best practices to the government market
Government Solutions Group formed in 2005 Experienced sales team with both commercial and
government expertise. Products and services available on GSA Schedule, GSA
Satcom II, GSA/DISA FCSA, and through multiple Networxpartnerships
Responsibility for state and local government brings key perspective on inter-dependencies, inter-operability issues
Serve over 4,500 U.S. government locations across the globe
Contract Vehicles:GSA Schedule 70 (GS-35F-0907P)GSA Satcom-II (GS00T07NSD0022)GSA Networx Teaming Partner
Hughes Proprietary5 Hughes Proprietary
HUGHESSolutions
Customer Facing
Solutions
Employee Facing
Solutions
Security Solutions
VoIP Solutions
Network & Cloud
Solutions
Mobility Solutions
Lodging / Hospitality
Retail
Utilities / Energy
Petroleum
Gov’t / Law Enforcement
Restaurant
Banking / Finance
Healthcare
Media & Entertainment
Hughes Vertical Expertise
Hughes Proprietary
Hughes In Law Enforcement / State
6 Hughes Proprietary
Law EnforcementTraining Center
Hughes Proprietaryenterprise.Hughes.com Page 7 1-866-251-2795
Precinct Communication Today• Police Officers are on information overload• Rapid coordinated communication is critical• The demise of the bulletin board is long overdue
The Problem
Hughes Proprietaryenterprise.Hughes.com Page 8 1-866-251-2795
Digital Bulletin Board• Replace clutter with rich media• Schedule custom content per precinct• Optional training & learning add-ons• Manage all digital screens from one location
The HUGHES Solution
Hughes Proprietaryenterprise.Hughes.com Page 9 1-866-251-2795
Digital Bulletin Board• Digital Roll Call / Briefing Center• Corrections / Booking• In-Service Training
Use Cases
Hughes Proprietaryenterprise.Hughes.com Page 10 1-866-251-2795
Effective, Real-Time Communication• Command information / department news and events• Profiles on award recipients• Outreach to community groups• Up-to-the-minute crime bulletins• On-demand training
All with rich video, graphics & text
Benefits
Hughes Proprietary
What Does Zero Downtime Government Mean?
Government work continues during network delays
Citizen service is delivered even during network outages
Critical connections are sustained
Hughes Proprietary
Key Organizations Involved inEmergency Response Scenarios
FederalDHSFEMACDCHHSFBINational Guard Intelligence community EPATreasuryStateNIHU.S. Army Research
Institute of Infectious Diseases
State/LocalState Health Dept.State Dept. of LaborState Dept. of EducationPublic health
organizationsCity/county leadersFire/EMTsNGOsAmerican Red CrossWorld Health
OrganizationLocal shelters/food
banks
FederalFEMANational GuardNOAAArmy Corp of EngineersEPAState/LocalState Dept. of HealthState Dept. of
TransportationCity/county governmentsFire/EMTsPublic utilities Public worksPublic health
organizationsNGOsAmerican Red CrossLocal shelters/food banks
FederalDOTNTSBDHSFEMAArmy Corp of
EngineersState/LocalFirePolicePublic WorksTransportationHospitalsNGOsAmerican Red Cross
Pandemic Hurricane Bridge Collapse
Federal• FEMA – NIC• DOT• National GuardState/Local• Fire• Police• Public Works• Public Utilities• Transportation• HospitalsNGOs• American Red Cross
Federal• DHS• FBI• Intelligence Community
(CIA, NSA, DIA, NGA)• National Guard• DOT (PHSMA)• FEMA – NICState/Local• City/county leaders• Police• Fire/EMTs• Public health
orgs/hospitals• Public utilities• Public worksNGOs• American Red Cross• Local shelters/food banks
Terrorist Attack
Earthquake
Hughes Proprietary
What Happened During Past Catastrophic Events?
Terrestrial networks: compromised Cell networks: jammed The Internet became congested and
slow to respond Real-time communications stalled
The Government’s ability to perform– Continuous operations of relief and recovery activities– Normal Government operations……was critically diminished
The Government is crippled when its ability to communicate is compromised
Hughes Proprietary
Why Today’s Satellite? Key Satellite Attributes
Available almost anywhere– Served and “unserved” areas– Requires Line of site to southern sky– Reaches hard-to-reach locations
Higher speeds than older satellite offerings– No longer “old, slow and expensive”
More affordable than:– Long terrestrial access circuits– New network builds– Private microwave construction– Previous satellite services
Path diverse from terrestrial services – path diversity is a good thing!
Hughes Proprietary
COOP, aka Zero Downtime Government, is Enabled by Communications Path Diversity
Complete bypass of the terrestrial network to the primary and backup data center
▪ Highest possible network availability achieved with a totally path-diverse design
Policy Based Routing (PBR)– Provides automatic failure detection and recovery of link
and router – Delivers no-loss-of-data operation– All of the benefits of a primary network with the
advantage of path-diverse failover
Flexible architecture and service plans on a site-by-site basis – Gracefully scale network capacity and functionality as
network requirements evolve
• Satellite enables a completely diverse end-to-end path
• Multiple QOS to support all application types
• Availabilities can be engineered to 99.99+%
Agency Data Center
Satellite Network
Terrestrial Network
LAN
True Path
Diversity
Hughes Proprietary
What Is SPACEWAY 3?
Launched August 2007; in commercial service since April 2008
Flexible packet-switched network in the sky
Enables high-speed interactive applications and multicast/broadcast applications
Supports data, voice, images, video services and high-speed Internet access
Low-cost, easy-to-install terminal
The only satellite of its kind in commercial use today
Fast Packet Switch in the Sky
Hughes Proprietary
SPACEWAY 3 vs. Traditional Satellite Capabilities
NOC
Hughes Gateway
Normal Priority DataHigh Priority Data
Constant RateLow Vol. Low Latency
IP/MPLS
Traditional “Bent Pipe” Hughes SPACEWAY 3
Internet
DataCtr
DataCtr
• Low-medium data rates• Star connectivity only• Small dishes• End-to-end managed
• Medium-high data rates• Full-mesh or star
connectivity• Small dishes• Layered security
architecture• End-to-end managed
network
Hughes Proprietary
SPACEWAY CPE Family
Model Primary Usage Antenna
HN9000 Residential/telecommuter 74cm, 98cm
HN9500 Branch offices 98cm, 1.2m
HN9500 Large sites, data centers 1.8m
HG900 Large sites, data centers 3.5m tracking
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Hughes Proprietary
Spaceway – Sample Pricing
Multiple Service Plans– Dedicated– Internet– Part-Time Service
Monthly Recurring Charges Based on GSA Schedule Also available:
– Maintenance Plans– CPE– Installation– Bandwidth on Demand– Hourly Charges– Shared Service Plans– Terrestrial Back-haul
Hughes Proprietary
SPACEWAY 3 Benefits
Full Mesh Capable
High Speeds From Small
Dishes
Affordable
Hughes Proprietary
COOP from Hughes: The Inter-Government Crisis Network
What is the Inter-Government Crisis Network (IGCN)?– An independent network that allows government agencies to securely
communicate with each other during an emergency– Using SPACEWAY® 3, the network consists of “user groups” that can be
invoked when terrestrial networks fail
• Nationwide, GovernmentwideNetwork
– Interagency– Intergovernmental– Interoperable
• Emergency preparedness
• Emergency response
• National security
Hughes Proprietary
COOP: The Inter-Government Crisis Network (IGCN)
The IGCN facilitates seamless IP communications Enabled by satellite technologies that:
– Complement current Government terrestrial networks– Replace terrestrial networks (when compromised by an
extraordinary event)– Activate previously established and/or Ad-hoc user groups,
for example:▪ White House State governors▪ State governors National Guard▪ State emergency agencies 1st responders▪ NIC State emergency mgt agencies▪ CDC State health agencies▪ DOJ S&L law enforcement
Powered by Hughes SPACEWAY 3
HUGHES PROPRIETARY23 H00000 4/7/2011
INTERNET
HOSPITALS
911 OPERATIONSCENTER
TV STATIONS
FBI
FIRE AND RESCUE
STATE POLICE
HIGHWAY DEPARTMENT
POTENTIAL ADDITIONALCONNECTIVITY ALTERNATIVES
FINGERPRINTSCANNER
EYE SCANNER
AMBER SYSTEM
PIPELINE
WATER SUPPLY
NUCLEAR PLANT
AIRPORT
SEAPORT
CUSTOMS INSBORDER PATROL
DAMS
ELECTRIC
TRAINS
NIC
VIDEOSURVEILLANCE
IGCN is a Perfect Solutionfor Homeland Security
Hughes Proprietary
The Inter-Government Crisis Network
Nationwide, Government-wide“Plan B” National Network
– Inter-agency– Inter-governmental– Interoperable
Emergency Preparedness Emergency Response National Security
