tom harrington - intuit final3 · intuit global locations na sa eu as au 24 locations in 11...
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Tom Harrington
Commute Solutions Leader, Intuit Inc.
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April 2017
ACT/BWC Shared Public Shuttles
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Consumers Small Businesses Accounting Professionals
Who we serve:
Our mission
Powering prosperity around the world
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Who we are
Founded
7,900Employees
42MCustomers
1993IPO
4.7BRevenue
24Locations
1983
BeBold
BePassionate
LearnFast
BeDecisive
WinTogether
DeliverAwesome
Integrity Without Compromise
We Care andGive Back
Our values:
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Intuit global locations
NA SA EU AS AU
24 locations in 11 countries
BrazilSão Paulo
EuropeLondon, UKParis, FranceMunster, Germany
AustraliaMelbourneSydney
IndiaBangalore Singapore
IsraelTel Aviv
United StatesCalifornia:
Mountain ViewSan DiegoSan FranciscoWoodland Hills
Cambridge, MAFredericksburg, VAPlano/Dallas, TXQuincy, WAReno, NVTucson, AZWashington, D.C.
CanadaEdmontonMississauga/Toronto
New ZealandAuckland
Shuttles: Mountain View, San Diego and Bangalore
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Why shuttles in Mountain View?
• Largest campus• Voice of the
Employee• Land use-
partnership with the city
• Millennials• Urban centers• Cost of driving• Driving attitude
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Where are they?
Legend - Number of employees residing in the area
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Routes
Route19 Route17Route 49Route 29
37 Miles 37 Miles 37 Miles 50 Miles
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Why partner with a private shuttle operator?
• Wanted a turnkey solution-September 2015• SFMTA shuttle stops
• Technology leader• 4 suggested “Anchor” routes
• 3 SF, 1 East Bay• Marketed by RidePal
and through the TMA• Open to the public• Accepts transit subsidy• Accepts direct payment• Flexible ticket types• No reservations• Real time tracking• RFID or Clipboard sign on
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RidePal AppTransit Screen
Tracking
RidePal App
Tracking
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Program metrics (18 mos)
• Average >50/day • 294 Intuit Riders• 91 Other Unique Riders
• Robust Portal• Ridership• Capacity (Peak call
out)• On time
Aruba Networks Mercedes BenzBMW Nuna HealthBox RoviCisco SchawkClearCare SiemensCoupons, Inc SymantecElectronic Arts UltragenyxKaiser Permanente Zee AeroLockheed Martin Zynga
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Cost structure
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MVgo last mile shuttles
• 1 of 3 routes• North Shoreline Ingress• 23 trips per day• AM and PM commute only• Light rail, train & downtown Mountain
View• Cost of shuttle operations paid by
Google and Intuit• On time performance >90%• MVgo
• Not for profit TMA • Operates 3 routes• I (Tom) chair
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About the program & learnings
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Contact Information
Tom HarringtonIntuit Commute Solutions LeaderWork Phone: 650.944.5624 [email protected]
Intuit | simplify the business of life