toll free number 18001027333 or...

Updated as on 23/10/2014

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MONEYGRAM CONTACT LIST

State Feild task Force State Head

Name Contact NO Name Contact No

Delhi NCR Ritesh Munjal 8295333199 Ajay Sharma 9811008470

Andhra Pradesh Mohan Mudragada 9908441414 Ilamparithi Jayapalan 7893064879

Karnataka Kiran 9900047532 Eldho Paul 9908216152

East (WB/Orissa/Bihar/ROE)

Vikas Singh 8687996723 Mrinmoy Sharma 9830338759

Goa Dishant Bhatt 9967499789 Imtiaz Shiledar 9823110103

Punjab (PJ/HR/HP) Arun Kumar 9815706017 Sachin Sharma 9041004306

Mumbai Dishant Bhatt 9967499789 Kishore Jani 9819910039

ROM Dishant Bhatt 9967499789 Kunal Ujwaine 8408995454

MP & Raj chattrappal singh 9829054471 Gaurav Tripathi 9179771000

Gujarat Sachin patel 9998970304 Rajendra Surela 9712996466

Kerala Jithin Babu 9496501555 Sushant S / Santosh Sreedharan 4712338140

Tamil Nadu Suresh Babu 9840838841 C Vinoth Kumar 9790709988

TOLL FREE NUMBER 18001027333 OR 18001028333

If you want any clarification, please mail to: [email protected]

TRANSFAST MONEY TRANSFER

(Tie up with Instant Global)

--------------------------------------------------------------------------------------------------------------------- Secret code no. : 13 digits (starts with 33 followed by 2 alphabets) or 12 digit number) We have introduced new money transfer – TRANS FAST (Under Anywhere Payout Category) the 7th money transfers, from 6/5/2011 onwards. Please refer News & Views dated 7/5/2011 and Circular Dated 9/5/2011

mailto:[email protected]


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Blocking procedure and all user ID and Passwords are sent to all regional office and IT Staff. Branches can collect their logins from their Regional office. Site Address: https://www.transfastpay.com USER ID - Enter the User Name PASSWORD - Enter the Password

SL NO. SENDING AGENT NAME CUSTOMER PIN NO.

1 13 digits starts with 33 followed by 2 alphabets, but very rarely 12 digits come

To Pay or Block the transaction Type user name & password

Type customer transation no.>then execute>then search


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Then check customer name ,amount & other details and click payout


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Type the details of customer> id proof type,id no,type customer address,customer mobile no, etc > Click terms and condition>Select "check or cash"> If cheque payment then enter Bank name & Cheque no > Click payment>click ok


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Click Print Invoice (Take the printout)


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TO TAKE REPRINT


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TRANSFAST TECHNICAL ERROR’S AND SOLUTIONS S.NO Code Error Note 1 SOLUTION

1 De-Activated Contact Money Transfer Division

2 Invalid User id Contact Money Transfer Division

3 Invalid Number Contact Sending SIDE

TRANSFAST CONTACT LIST NAME EMAIL ID CONTACT NUMBER

SARATH KUMAR [email protected] 9446486700 0484-2771521 ext. 521


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ROYAL MONEY TRANSFER

------------------------------------------------------------------------------------------------------------

Royal Money Transfer System has entered into arrangements with many send agents which are listed below.


1 SGS - (Multiple) 12 DIGITS starts with "240"

2 SPEED REMIT - (Multiple) "SR" + 10 DIGITS, "11" + 9 DIGITS, "1234-12345678"

3 AL ANSARI EXCHANGE- (UAE) 7 DIGITS

4 PRABHU MONEY TRANSFER - (Multiple) 12 DIGITS, starts with "36"

5 WALLSTREET - (US) 12 DIGITS, starts with "31"

6 AYAAN - (US) 12 DIGITS, starts with "17"

7 AHALIA EXCHANGE - (UAE & UK) 11 DIGITS + FNC

8 UREMIT (Multiple) 13 DIGITS, starts with "232"

9 RAFFLES FOREX (Australia) 8 DIGITS, starts with "RWS"

10 SIDDHARTH BANK (Multiple) 12 DIGITS, starts with "26"

11 ISLAMIC EXCHANGE 12 DIGITS, starts with "35"

12 IME MALAYSIA 11 DIGITS, starts with "30"

13 AFTAB CURRENCY EXCHANGE (UK) 12 DIGITS, starts with "12000"

14 ROYAL EXCHANGE - (US) 12 DIGITS, starts with "99"

15 MUTHOOT GLOBAL - (UK) 12 DIGITS, starts with "98"

16 AR EXCHANGE 12 DIGITS, starts with "32"

17 MON-EX (Canada) 12 DIGITS, starts with "38"

18 AL-FARDAN 12 DIGITS, starts with "440"

19 A 2 Z 4 U - UK 12 DIGITS, starts with "54"

20 1 WORLD CASH 12 DIGITS, starts with "1W"

21 DEX INTERNATIONAL - UK 12 DIGITS, starts with "45"

22 AL FAYHAA - AUSTRALIA 12 DIGITS, starts with "63"

23 Wall Street Canada 12 DIGITS, starts with "53"

24 Shift Financial Services UK 13 DIGITS, starts with "29"


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25 Glibal Exchange Centre HongKong 12 DIGITS, starts with "56"

26 Valutrans SPA 12 DIGITS, starts with "88"

27 Remit Easy 12 DIGITS, starts with "60"

28 AN Express 12 DIGITS, starts with "64"

29 Arablink – MoneyMo 12 DIGITS, starts with "62"

As such, branches will be getting, remittance orders with PIN numbers having varying number of digits. (7 to 18 Digit Remittance Numbers). For blocking the transaction log on to the site https://www.royalexchange.co.in:460/RMMT/LoginPageNew.aspx with the branch login.

For Blocking

Enter the Control number then search

https://www.royalexchange.co.in:460/RMMT/LoginPageNew.aspx


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After that enter the customer name and click Check


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If the transaction details are correct click PROCEED.


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First click on to MODIFY then enter all red starred columns after that click Save Document Details. The system refreshes automatically after that enter the amount and then click Payout Now. The transaction is blocked and gets a block sheet

REPRINT OPTION


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Central Office Entry Put all Royal transactions under ROYAL MONEY HEAD. The systems ask for a 12 digit transaction number. Note:

a. If the control number is less than 12 digit , put zeros before that number b. If the control number is more than 12 digits, put the last 12 digits of the customer given number


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ROYAL MONEY TRANSFER TECHNICAL ERROR’S AND SOLUTIONS S.NO Code Error Note 1 SOLUTION

1

you have been inactive for 60

days hence you have been

blocked. Please contact

Admin.

contact Moneytransfer Division

2 Invalid entry contact Moneytransfer Division

3 Transaction on Hold contact Moneytransfer Division

Ez Remit (Tie up with Bahrain Finance)

…………………………………………………………………………………………………….....

Sire Address: https://www.ezremitonline.com AGENT ID : (in capital letters) USER ID : (in capital letters) PASSWORD : (in small letters) – use virtual key only


1 12 digits

https://www.ezremitonline.com/


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Enter your login details - Click on login

After entering your login, next page will be displayed

TO BLOCK THE TRANSACTION

Enter login>agent code>user id>password

Click transation>then click easycash payout


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Type 12 digits transation no. and then click on "search"


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Check the customer name,amount, and other details, Select id proof type and enter id proof no.

Click to confirm>then click print>save a copy and take print


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. Note: Customer may come with 12 digit Agent Ref .No (Eg: BFCMAN257248)

OR 12 digits Security No. (Eg: 607766577942)

In case customer not bring the Ref. No or Security no., we can take it from the unpaid list.

Sender Name, receiver name, and amount will be displayed After comparing these details with beneficiary's valid ID, click on “RECEIVE PAYMENT”.

Transaction will be blocked and you will get the payment bill.

TO GET THE CONFIRMATION- IS IT BLOCKED OR NOT Click on “Paid List (Receive)”

Click on “GENERATE” button. Now you can view the paid transaction details

TO KNOW THE TRANSACTION RECEIVED BRANCH This option will help to identify the branch, if an Ez Remit transaction is not seen in your branch outstanding. Click on “Status- Query”

Select the “EzCash”

Type 12 digit Reference No. or 12 digit Security No. or Sender name or Beneficiary name and

SEARCH

TO TAKE DUPLICATE RECEIVE BILL Select “Reports and enquiry” then “Transaction enquiry”


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Then click advance search


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Type the Transaction No.

A new box will be appeared below Click on “Red Colour Transaction number” button and take the print


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Ez Remit TECHNICAL ERROR’S AND SOLUTIONS S.NO Code Error Note 1 SOLUTION

1

When the system shows that

the password is going to

expaire

Enter old password (currently using) in the password window > then enter old p/w (currently using) > now enter new p/w & same new p/w for confirm

2 This transaction is for other

agent contact sending side and change agent name

Western Union (Tie up with Paul merchants Ltd)

--------------------------------------------------------------------------------------------------------------------- Site address: https://wupos.westernunion.com/agent-app/login User name: Password: Enter the user id and password correctly. If it is blocked due to the wrong entry of password, it will take 2 days to reset it. So correct login details should be entered.


1 10 digits

TO BLOCK THE TRANSACTION

Login the site with user name & password

https://wupos.westernunion.com/agent-app/login


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Click " Pay Out Money " option or press F6

Enter MTCN Number , Click on search > Check the receiver name same as the id proof and click pay out

toll free number 18001027333 or...

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