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3 Powerful & Simple Communication Tools -
Peer to Peer Conference 2018
2018© Ignited Fundraising™ 1
Three Powerful and Simple
Communication Tools
To Raise More Money
To Download Slides
http://bit.ly/WildlifeRefugeSlides
3 Powerful & Simple Communication Tools -
Peer to Peer Conference 2018
2018© Ignited Fundraising™ 2
What I Do
Raising More Money
One Story at A Time
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• 1 Staff
• 12 Volunteers
• $80,000 Budget
• Screening 250 children each year
What I inherited:
• 5 Staff
• 890 Volunteers
• $1.2 million Budget
• Screening 25,000 children each year
2 ½ years later:
Success
3 Powerful & Simple Communication Tools -
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The BIG
Secret
Success for ANY Organization:
Communication
Communication
Communication
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A “Failure to Communicate”
Infographic Source: Fundraising Effectiveness Project 2017
Donor Retention
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Choose a New Path
Development: Everyone’s Job
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Clear, Bold
Communication
Support Moves
Toward Boldness
& Clarity Of
Communication
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Tool #1
In Pairs
• Introduce the work of your organization.
• Use up to 3 sentences.
• Do this without using the name of your
organization.
Quickly: Be Clear & Bold
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Words Create
Experiences
First Impressions
Can Take Seconds
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Skip The History
Lessons
Utilitarian Communication
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Possibility Communication
Donate
Attend
Help Us
Give More
Give Again
Invest
See Your Impact
Who Will Your Gift
Help?
Long-Term Partners
Scarcity
Communication
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Scarcity Communication
Hard
Donor Fatigue
We Can’t
Not Enough…
They Won’t
Learning To…
Inspire You
What if We Could
The Very Right People
Long-Term Partners
Clear, Bold Communication
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Clear
Clear Adjective
1. Free from doubt or confusion
2. Certain in the mind; sure
3. Easy to see or hear; distinct
4. Evident or obvious
Collins Essential English Dictionary
2nd Edition 2006 © HarperCollins Publishers 2004, 2006
Bold
Bold Adjective
1.Courageous, confident, fearless
2.Immodest
3.Standing out distinctly, conspicuous
Collins Essential English Dictionary
2nd Edition 2006 © HarperCollins Publishers 2004, 2006
3 Powerful & Simple Communication Tools -
Peer to Peer Conference 2018
2018© Ignited Fundraising™ 14
One Phrase for Each
Clear Bold
Be Clear & Bold
Use this clear value statement & introduce again: [different partner]
We are _________________
We specialize in working with (or serving)
We help them (to do what?)
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Mission Moments
Tool #2
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My Impact
Image Source: Friends of Wolf Creek National Fish Hatchery
Put a Face On What
I Make Happen
And Share it Everywhere
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We “THINK” in Story
Every decision we make
is based on a story we tell
ourselves
If we don’t feel
something
we can’t make a decision
Stories of Your Impact
Create unforgettable emotional connections
and Empathy
3 Powerful & Simple Communication Tools -
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Sympathy
Creates Distance
Empathy
Creates Connections
Image Source: Friends of TN Natl Wildlife Refuge - Facebook
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Don’t Be Uninspiring & Lazy
Story Telling
NOT
Fact Telling
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Mission Moments
Lori’s Definition:
“Any short, inspirational, example
of how your institution is making
an impact.”
Must be about a “real” person.
A visitor, donor, staff, volunteer,
board member…
Image Source: J.N. “Ding” Darling Natl Wildlife Refuge - Facebook
Teach
Mission Moment Stories
Inspire Call to Action
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Share A
Mission
Moment
Image Source: Teddy Roosevelt Live- Facebook
Turning
Mission Moments
Into Stories
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Turning Mission Moments Into Stories
Mission Moments Into Stories
Step 1:Identify one person.
(The person from your mission moment)
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Mission Moments Into Stories
Step 2:Learn & jot down as much about them as possible.
Step 3:Write down all of the exact results.
Mission Moments Into Stories
Step 4:
Make a list of
transformations due to
your involvement and/or
their own efforts
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Mission Moments Into Stories
Step 5:Circle the words that stand out and are emotionally connecting.
Pay Attention to Placement
of Emotionally Connecting WordsExplosive energy
Cautiously hopeful
Gnarled hands
Uncomfortably shy
Smiled from ear to ear
Precious and vulnerable
Yours?
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Mission Moments Into Stories
Step 6:
Fit the story into the framework.
Share your story.
Using various formats.
Often.
Simple Story Framework
Let me tell you about…
[Insert name] had a life of…
Here’s why and how [name] found their way to us…
eBook: Boring2Brilliant.com
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Simple Story Framework
Here’s how [name] felt...
What [name] accomplished due to our [program name]…
And because of [examples of your work] [name] is now…
eBook: Boring2Brilliant.com
Sondra’s Story
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Sondra’s Story
For This To
Work It Takes
Practice
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Speed Storytelling
Share YOUR People & Money Story
• Find a partner, quickly!
• Share a 2 minute people AND MONEY story.
• Receive coaching & feedback.
• Switch and 2nd person tell story.
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What Works When Sharing A Story?
Let’s make a list…
Remember:
Support Moves Toward
Boldness & Clarity
Of Communication
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Six Word Stories
Final Mission Sharing Tool
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Six Word Stories
Six Word Story Framework
1. Emotional connection to
a real person
2. Compelling fact
3. Bonus: Call to action
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Examples
Ted’s legacy lives on through fish
Bats used to scare young Anna
Lori tells stories that raise millions
Hazel came for owls – Found friends
YOUR 6 Word Story
Create at least one
6 word story now
About the person you
talked about in your
mission moment
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YOUR 6 Word Story
Let’s Hear From You
What Have
You Learned?
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Lunch!