to be a leader

William Yu (余锋余锋余锋余锋））））英格索兰公司气温控制技术英格索兰公司气温控制技术英格索兰公司气温控制技术英格索兰公司气温控制技术

亚太区副总裁亚太区副总裁亚太区副总裁亚太区副总裁

上海交通大学客座教授上海交通大学客座教授上海交通大学客座教授上海交通大学客座教授

上海管理科学学会精益六西格玛委员会副理事长上海管理科学学会精益六西格玛委员会副理事长上海管理科学学会精益六西格玛委员会副理事长上海管理科学学会精益六西格玛委员会副理事长

精益六西格玛黑带大师精益六西格玛黑带大师精益六西格玛黑带大师精益六西格玛黑带大师

To Be a Leader 成为领导者成为领导者成为领导者成为领导者

精益六西格玛黑带大师精益六西格玛黑带大师精益六西格玛黑带大师精益六西格玛黑带大师

主要著作主要著作主要著作主要著作«从战略到执行从战略到执行从战略到执行从战略到执行——精益六西格玛管理精益六西格玛管理精益六西格玛管理精益六西格玛管理»«赢在精益标准化赢在精益标准化赢在精益标准化赢在精益标准化» 、、、、«易腐食品冷链百科全书易腐食品冷链百科全书易腐食品冷链百科全书易腐食品冷链百科全书»

email: [email protected]

博客博客博客博客：：：：哈佛商业评论中文网哈佛商业评论中文网哈佛商业评论中文网哈佛商业评论中文网

http://club.ebusinessreview.cn/otherblog-bId-4-userId-155758.html

精益六西格玛俱乐部官方网站精益六西格玛俱乐部官方网站精益六西格玛俱乐部官方网站精益六西格玛俱乐部官方网站：：：：www.lssclub.com

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华东师范大学华东师范大学华东师范大学华东师范大学MBA教育中心教育中心教育中心教育中心

Self Introduction

Before Ingersoll Rand

1. Engineer of Engineering Dept. SEMW July 1985July 1985

2. Engineer of Business Development, SEMW

3. Engineer of Chief Engineer Office, SEMW

4. Sales Engineer of Sales Dept. SEMW Sept. 1990Sept. 1990

5. Deputy Manager of Sales Dept. SEMW

6. Sales & Marketing Director, Shanghai Jintai

7. Sale, Marketing and I&E Director, Shanghai Jintai

8. Assistant GM, Sales, Marketing and I&E Director, Shanghai Jintai

To Be a Leader April 29, 2010, 华东师范大学华东师范大学华东师范大学华东师范大学MBA教育中心教育中心教育中心教育中心2

Within Ingersoll Rand

1. Manager of Marketing Dept. SIRC June 1997June 1997

2. Business Director, SIRC

3. GM of Aftermarket, Air Solutions China August 1998August 1998

4. GM of IRM and Aftermarket, Air Solutions China December 1999December 1999

5. Product Manager, Aftermarket ITS, based in Davidson in USA May 2003May 2003

6. Business Director of Global Services, ITS Asia Pacific based in Singapore October 2004October 2004

7. GM of Sales & Services, Process Air Solutions China December 2005December 2005

8. Marketing Director of Air Business AP and GM of Sales & Services, Process AS China July 2007July 2007

9. VP of Business Development & Strategic Marketing, Climate Control, Asia Pacific November 2008November 2008

10. VP of Thermo King, Asia Pac November 2009November 2009

公司配给一辆漂亮的汽车公司配给一辆漂亮的汽车公司配给一辆漂亮的汽车公司配给一辆漂亮的汽车。。。。小秘小秘小秘小秘、、、、司机兼保镖司机兼保镖司机兼保镖司机兼保镖。。。。


有好的停车位有好的停车位有好的停车位有好的停车位。。。。


舒适的会议室舒适的会议室舒适的会议室舒适的会议室，，，，和工作场地和工作场地和工作场地和工作场地。。。。


不错的约会和交流意见的场所不错的约会和交流意见的场所不错的约会和交流意见的场所不错的约会和交流意见的场所。。。。


内容提要内容提要内容提要内容提要

� What is a leader? 什么是领导者什么是领导者什么是领导者什么是领导者？？？？

� IR leadership development 英格索兰公司的领导培养方案

� How to become a leader? 如何成为领导者？



� Tactical Recommendations 实用的建议

• Leadership = 123,000,000

• Leadership definition = 31,600,000

• Leadership development = 35,000,000

What is a leader?



• Leadership = 801,000,000

• Leadership definition = 72,700,000


What is leader?

� Peter Drucker（（（（彼得彼得彼得彼得 •德鲁克德鲁克德鲁克德鲁克））））: "The only definition of a leader is

someone who has followers."

� John C Maxwell （（（（约翰约翰约翰约翰• C •马克斯韦尔马克斯韦尔马克斯韦尔马克斯韦尔））））: "leadership is influence

- nothing more, nothing less."

� Warren Bennis （（（（沃伦沃伦沃伦沃伦•班尼斯班尼斯班尼斯班尼斯））））: "Leadership is a function of

Leadership definitions


� Warren Bennis （（（（沃伦沃伦沃伦沃伦•班尼斯班尼斯班尼斯班尼斯））））: "Leadership is a function of

knowing yourself, having a vision that is well communicated,

building trust among colleagues, and taking effective action to

realize your own leadership potential."

� John W. Gardner: Leadership is the process of persuasion and

example by which an individual (or leadership team) induces a

group to take action that is in accord with the leader’s purpose, or

the shared purposes of all.”

Jim Collins level 5 Leadership

What is a leader?


What is a leader?

Baseline of Leadership

★ Integrity正直的人格

★ Intelligence机智的头脑

★ Emotional Maturity成熟的心智

Essential trait of leadership

۩ Energy （能量）– the capacity to go-go-go with healthy vigor and an upbeat attitude through good times and bad

۩ Energize （活力）– releasing their positive energy, to take any


their positive energy, to take any hill

۩ Edge （果断）– the ability to make tough calls, to say yes or no, not maybe

۩ Execute （执行）– very simply, get things done

۩ Ethics （道德）– in compliance

۩ Passion （激情）– They care deeply. They sweat; they believe.

-by Jack Welch with Suzy Welch


� What is a leader? 什么是领导者？


� How to become a leader? 如何成为领导者如何成为领导者如何成为领导者如何成为领导者？？？？




How to become a leader?

Know Yourself 了解自己了解自己了解自己了解自己

Formal Education + Understanding of + Presentation of +Luck = Careeryour own skill your skill Success

Becoming a better leader requires that you

know yourself well and that you be yourself.

You need to know your strengths and your

weakness and be consistent in your actions.


your own skill your skill Success

33% + 33% + 33% + 1% = 100%

One is never too late to begin this process of self-understanding.

This process is un-ending.

� Spend time with yourself

� Be honest to yourself

� Do not under estimate yourself.

� Believe that your are God’s greatest creation


Know Yourself 了解自己了解自己了解自己了解自己

SWOT Yourself

Strength

All your strengths including your

Opportunity

All the opportunities you see

A wise and right leader is one who has a clear knowledge of his/her

strengths and weaknesses. Without self analysis he/she will not be

able to take right actions in the situations.


All your strengths including your

accomplishments

All the opportunities you see

available to you for using your

strengths.

Weakness

All your weakness and what needs

to be improved, including any

doubts, anxieties, fears and worries

that you may have.

Threat

All the threats to obstacles that are

currently blocking you or that you

think you will encounter along the

way to achieving your dreams.


�Oftentimes, the most passionate people arethe most competitive. If you really lovesomething, you’ll strive to be the best at it .

�When you have passion the work becomesa fun for you and you want to enjoy it moreand more.

Find out Your Passion 发现自己的激情发现自己的激情发现自己的激情发现自己的激情


and more.

�When you recognize your real hidden talentand work to develop that you becomepassionate, and you are self-motivated towork hard and perspire.

�Passion generates focus – so necessary toget success in any field.


� In an anthropologic survey, IQ assessment were taken to the CEOs of

global 500 biggest companies. The top 100 CEO are no distinct from

others in IQ or knowledge, but have higher ranking in passion.

� It’s proved in psychology that high IQ doesn’t equal to high creativity.

A person with moderate IQ, but strong self-motivation and passion,

may have great creativity.

Find out Your Passion 发现自己的激情发现自己的激情发现自己的激情发现自己的激情


Bill Gates passion for software is what really drove the company to success.

Bill Gates has immense passion for software. When he was admitted in

Lakeside School he got hooked to the computer there and surpassed the

knowledge of his teacher within a week. The passion makes he wrote his

first program at the age of thirteen.

Bill Gates passion was software development and do something new and

unique in this field. His passion was like that saint who forgets the family, the

society and the world in his pursuit to make a link with God. That is the big

secret of his success.


Keep Learning 不断学习不断学习不断学习不断学习

You have to have an incredible thirst for

knowledge. Learn from the work you do, from

the people you admire. Learn by hurting and

failing and don't take things at face value. Dig

deep to discover the truth for yourself. I've made


deep to discover the truth for yourself. I've made

it a point to learn about the world.

- Jeff Immelt’s commencement address to

Dartmouth College's 2004 graduating class


Keep Learning 不断学习不断学习不断学习不断学习

Even though Mr. Li Ka-shing could not continue his

formal education, he had never given up his quest for

new knowledge. He managed to find time for self-

study.

He said, 'Although I was a humble person at that

time, I had confidence in myself. I knew I could do

Learning is a leader’s edge.


Mr. Li Ka-shing, who builta fast-growing businessand an excellent reputationthrough his determinationand his ability to becomeone of Hong Kong’s mostfamous entrepreneurswithin a few decades andthe richest Chinese.

things better than other people because I had not

given up my studies'.

Today, at over 80 years of age, Mr Li has not put

away his books. He continues to learn new things

every day. He has a broad range of interests, reading

books on, for example, information technology,

economics, philosophy and history. He feels he must

allow some time for studying before going to bed, and

has often fallen asleep with his books.


Practice and Hard Work 实践与努力工作实践与努力工作实践与努力工作实践与努力工作

Research now shows that the lack of natural talent is irrelevant to greatsuccess. The secret? Painful and demanding practice and hard work.

What makes Tiger Woods great? What makes Tiger Woods great?


Born Winner? Golf champ Tiger Woods (pictured at 3 years old) never stopped trying to improve.

Woods (pictured in 2001) devoted

hours to practice and even remade

his Swing twice, because that's

what it took to get better.


Practice and Hard Work 实践与努力工作实践与努力工作实践与努力工作实践与努力工作

• Jeff Immelt

A person with machine-like stamina worked 100 hours a week for 24 years

with no apparent ill effects. (reported by Fortune in 2005)

• Bill Gates

““““GeniusGeniusGeniusGenius isisisis oneoneoneone percentpercentpercentpercent inspirationinspirationinspirationinspiration andandandand ninetyninetyninetyninety----ninenineninenine percentpercentpercentpercent

perspirationperspirationperspirationperspiration....””””----Thomas EdisonThomas EdisonThomas EdisonThomas Edison


Bill Gates during his stay at Harvard sometimes used to sleep on the tables

of the computer lab. Bill Gates was never absent from office during the early

years of Microsoft. For years he slept for only six hours a day.

• Michael Phelps

"In the four years between the Athens and Sydney Olympics I probably took

four or five days off and none of those were holidays" Michael said.


Perseverance, or a strong will, is the last key to success. Without a

strong will, we are likely to give up when we meet some difficulties.

"Where there is a will, there is a way."

Persevere 坚持不懈坚持不懈坚持不懈坚持不懈

Test Your Perseverance Quotient

1. I believe in myself.

2. I have clear career goals.


3. I address my limitations.

4. I bounce back from disappointment.

5. I have the stamina to persist.

6. My family and friends support me in my pursuit of goals.

7. I can adapt to change.

8. I focus and complete projects.

9. My goals are consistent with my purpose and values.

10. I can take unpopular actions when I believe I’m right.



• Clarify your goal

State your goal in the present. Write desired outcomes, what you want to accomplish.

Be detailed, specific, positive.

• Intend to achieve you goal.

Outline goal, strategies and timeline. Know resources that can help you attain your

goal, such as people, associations and the Internet. Break the goal into small steps.

Tips for PerseveringTips for Persevering


goal, such as people, associations and the Internet. Break the goal into small steps.

• Develop support systems.

Meet regularly with positive, encouraging people who support your goals and

celebrate your achievements.

• Choose productive attitudes and behaviors.

- Maintain optimism.

- Focus on what you can do.

- Acknowledge your accomplishments. Judge your accomplishments against

personal standards of self-improvements.

- Have the courage of your convictions. Don’t change for others or compare

yourself with others.



• Develop the will to risk.

Don’t fear mistakes. Decide whether you could live with the worst or take steps to

reduce the chance of it happening.

• Maintain a healthy lifestyle.

Care for you mind, body, emotions and spirit. Schedule quiet times to think and

reassess. Practice stress relievers. Take time for fun and friends.

Tips for PerseveringTips for Persevering


reassess. Practice stress relievers. Take time for fun and friends.

• Practice imagery.

Hold your desired outcome firmly in your mind. Each morning upon rising, review your

goal. Repeat the process at night.

• Persist. Focus on goals daily.

With every “no” of defeat you’re closer to a “yes” of success. If you learn from set-

backs and stay on course, success will follow.

• Have patience

It is having the strong character to stand tough even in the face of adversity.


Influence 影响力影响力影响力影响力

"The"The"The"The truetruetruetrue measuremeasuremeasuremeasure ofofofof leadershipleadershipleadershipleadership isisisis influence,influence,influence,influence, nothingnothingnothingnothing more,more,more,more, nothingnothingnothingnothing lesslesslessless....""""

---- JohnJohnJohnJohn CCCC.... MaxwellMaxwellMaxwellMaxwell statedstatedstatedstated

Definition of Influence

Influence is the ability to get people to do

something without force or exertion.


• Distinguish the difference between a

positional leader and a true leader

• Show concern for others

• Develop others

something without force or exertion.

3 Steps to build influence


6 Keys to Success 成为领导者的成为领导者的成为领导者的成为领导者的6个关键因素个关键因素个关键因素个关键因素

了解自己影响力

坚持不懈

发现自己

领导者


坚持不懈

发现自己

的热情

不断学习

实践和努

力工作

领导者

图2 领导者的6个关键因素



� IR leadership development 英格索兰公司的领导英格索兰公司的领导英格索兰公司的领导英格索兰公司的领导



� IR leadership development 英格索兰公司的领导英格索兰公司的领导英格索兰公司的领导英格索兰公司的领导

培养方案培养方案培养方案培养方案


Code of Leadership

As an Ingersoll Rand leader, I commit to inspiring progress in our

employees.

I will model the Company’s values of Integrity, Respect, Teamwork,

Innovation, and Courage

Ingersoll Rand Overview


I will accelerate the development of our people through coaching,

engagement, and continuous improvement of my leadership skills

utilizing the Leader-Manager Index.

I will uphold the Code of Conduct and demonstrate the highest

ethical standards.

Our Leadership Competencies at a Glance英格索兰公司的领导力一览表英格索兰公司的领导力一览表英格索兰公司的领导力一览表英格索兰公司的领导力一览表


领导者领导者领导者领导者经理经理经理经理个人贡献者个人贡献者个人贡献者个人贡献者

合作合作合作合作同盟的构建者关系的构建者团队成员

加速改变加速改变加速改变加速改变改变的领导者改变的执行者被改变者

关注客户关注客户关注客户关注客户展望市场前景客户增长客户的咨询者


关注客户关注客户关注客户关注客户展望市场前景客户增长客户的咨询者

绩效绩效绩效绩效运作的驱动者执行的驱动者实现的驱动者

领导力领导力领导力领导力/发展发展发展发展组织的领导者团队的领导者任务的领导者

革新革新革新革新策略性前瞻革新的思考者创造性解决问题者

业务精通度业务精通度业务精通度业务精通度业务领导者业务的驱动者业务贡献者

Talent Management


Talent management is a proactive process designed to ensure the continued effective

performance of our organization through the identification, assessment, development

and movement of global leaders who can deliver sustained, superior business results

for IR. 组织领导力回顾才能回顾策略性安置员工长期规划——年度执行计划


英格索兰领导力大学发展规划职业发展培训和反馈

选择/评估绩效（PMP）能力事业规划职务安排项目规划

4

=

Enterprise HIPO Leadership Talent

High Potential Leader

� Enterprise Talent

� Mobile

� Career Motivation: 2x2x2 +5

� High Learning Ability/Agility

High Potential Leadership Nomination



+High Performer

� Exceeding performance expectations

� Demonstrating Leadership Competence at a high level, or next level

� Resilient

� Demonstrated technical/functional expertise

� Motivation

� Promotable

� Mobile

� Accelerated Movement to higher levels

� High Learning Ability/Agility

+

•

Early Talent Development Program



Early Career Programs

ADP – Generic/Functional

•Job rotations across different business

•24 months development programs

Sales Development Program•Job rotations across different

business•15 months program

Accelerated Development Program Sales Development Program



programs

Orientation Week in July

IRU Programs

Learning symposium

Alumni Club

Internship Program

ADP & SDP are the foundation for Early Talent Career Development ADP & SDP are the foundation for Early Talent Career Development


College Structure

Ingersoll Rand University

Ingersoll Rand UniversityIngersoll Rand University

Sales & Marketing College

Operational Excellence College

Leadership & General Management

College


S MB I S L

SRLR

L/M

IC

Enterprise Focus Area (EFA)

Core Programs

College







� Tactical Recommendations 实用的建议实用的建议实用的建议实用的建议

– Get involved

– Generate ideas

– Be willing to collaborate

– Be willing to lead initiatives

Tactical Recommendations

What Your Leader Expects of You


– Be willing to lead initiatives

– Develop leaders as you develop

– Stay current

– Anticipate

– Drive your own growth

– Be a player for all seasons

1. Balance of Work & Life ("There is no success without

sacrifice." )

2. Be professional

3. 短期利益短期利益短期利益短期利益 vs. 长期目标长期目标长期目标长期目标

4. 频繁跳槽频繁跳槽频繁跳槽频繁跳槽 vs. 长期服务长期服务长期服务长期服务

5. 领导气质领导气质领导气质领导气质 vs.仆人风格仆人风格仆人风格仆人风格

Tactical Recommendations


5. 领导气质领导气质领导气质领导气质 vs.仆人风格仆人风格仆人风格仆人风格

6. 专注专注专注专注 vs. 广博广博广博广博

7. 事情不是靠讲出来的事情不是靠讲出来的事情不是靠讲出来的事情不是靠讲出来的，，，，是干出来的是干出来的是干出来的是干出来的。。。。所以要有目标所以要有目标所以要有目标所以要有目标，，，，沉住气沉住气沉住气沉住气，，，，悄悄悄悄

悄干悄干悄干悄干。。。。天上不会掉馅饼天上不会掉馅饼天上不会掉馅饼天上不会掉馅饼，，，，一切都是干出来的一切都是干出来的一切都是干出来的一切都是干出来的。。。。时间是最公正的时间是最公正的时间是最公正的时间是最公正的，，，，有有有有

播种一定有收获播种一定有收获播种一定有收获播种一定有收获。。。。不要抱怨不要抱怨不要抱怨不要抱怨，，，，还是要讲实力还是要讲实力还是要讲实力还是要讲实力，，，，实力实力实力实力，，，，实力实力实力实力。。。。

( "Success is achieved in inches, not miles." )

8. Know your stuff, be a man and take care of your men

Reference

� 环球企业家 http://www.gemag.com.cn/gemag/new/

� 中国企业家 http://www.cnemag.com.cn/

� 经理世界网 http://www.ceocio.com.cn/

� 哈佛商业评论 http://www.hbrchina.com/c/index.do?layoutId=0

� Havard Business Review http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr/index.jsp


� Havard Business Review http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr/index.jsp

� McKinsey Quarterly https://china.mckinseyquarterly.com/home.aspx

提供的系列讲座提供的系列讲座提供的系列讲座提供的系列讲座


提供的课程提供的课程提供的课程提供的课程


–"There is no secret of

success.

–Success is for

To Be a Leader 成为领导者成为领导者成为领导者成为领导者

–Success is for

everyone."

email: [email protected]

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华东师范大学华东师范大学华东师范大学华东师范大学MBA教育中心教育中心教育中心教育中心

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