To: All Wink Employees From: A.E. “Andy” Farris, Jr., P.E., President Date: June 10, 2011 Re: Emergency Preparedness Packet Enclosure

As you know, the 2011 hurricane season is upon us. Tools and resources you can use to help you prepare both personally and professionally should a hurricane threaten our area are available at the Wink emergency webpage www.wink911.com. Information can also be found on the home page when you login to Ulti-Pro. Below is a list of information you can find:

Employee Evacuation Preparation Checklist Emergency Preparedness Contact Links Flyer Time Sheet and JDE ESS (Employee Self-Service) offsite access Instructions Communication Procedure for Pay During a disaster Instructions for Retrieving Voicemail Wireless Communication Tips from Sprint Louisiana Evacuation Guide at http://www.lsp.org/lcadeg.html.

We will continue to have in place our company hotline, which is-1-866-WINK911(1-866-946-5911), our emergency webpage www.wink911.com, and our email address intouch@wink911.com. Please make sure that you have these resources available to receive company information and instructions in the event of any office closure. In addition, the JDE ESS website will remain open during an office closure at http://ess.willbros.com to verify vacation and benefit information. Please remember to take your login with you and test to make sure that your login is active before leaving the office, if and when an evacuation is called. JDE ESS Login instructions are included with this packet in the attached ESS portal training document Please remember, it is each employee’s responsibility to remain in touch with the company and their direct supervisor in these situations. Upon notification of potential hurricane evacuation, employees will be responsible for completing the “Employee Temporary Contact Sheet” included in this packet and submit to their manager/supervisor prior to leaving. Please review this information and take all necessary measures to prepare yourself and your family for the upcoming hurricane season. If you have any questions or would like further information, please feel free to contact Human Resources at hr@winkinc.com. Remember, your safety and security is our #1 concern. Thank you, A.E. “Andy” Farris, Jr., P.E. President

Employee Evacuation Preparation Checklist Once an office closure has been issued: Submit all hours for payroll. Complete instructions from IT regarding data backup processes. Set applicable voicemail greeting and “Out of Office Assistant” message. Leave an emergency number and/or email address where you can be reached with your

supervisors and coworkers and be sure to have their contact information as well. Let your supervisor know your evacuation plans by submitting a completed employee

temporary contact sheet and remember to check in to keep them posted on your whereabouts.

Take your disaster packet with you and be sure to have the company hotline number handy. It is 1-866-WINK911. Call in daily to get company updates regarding office closures, etc. Also, be sure to check updates on our emergency webpage www.wink911.com, and send messages to intouch@wink911.com.

Make sure the following items are completed for your personal space: Turn off your computer and monitor. Unplug your computer. If you have a laptop

computer take it with you. Unplug surge strips, phones, and other items that might be damaged by power surges or

water. Cover your computer screen with a small or medium garbage bag to avoid damage from

leaking ceilings. Take home personal items or move them to a desk drawer or file cabinet. Make sure all file cabinets are closed and locked. If you have a window in your office, please make sure it is closed and locked. Pull down

and close any shades. Turn off all lights in your area. Close and lock door to your office.

Before leaving the office: Remove food from refrigerator and freezer. Make sure company vehicle is secured in a safe place.

Emergency Preparedness Contact Links Flyer

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WINK SITES Wink Emergency Phone Numbers 1-866-Wink911 (1866-946-5911) Wink Emergency Information Site www.wink911.com

Wink “Stay in Touch” Emergency Email intouch@wink911.com

Hurricane Packet – Ulti website https://www8.intersourcing.com

JDE-ESS

http://ess.willbros.com

Timesheets https://timesheets.winkinc.com/BP

https://remote.winkinc.com EAP www.magellanhealth.com/member 1-800-523-5668

GENERAL WEBSITES Hurricane Preparedness www.hurricanes.gov/prepare

Locate pet friendly hotels and motels http://www.petswelcome.com

National Hurricane Center http://www.nhc.noaa.gov

American Red Cross: http://www.redcross.org

Federal Emergency Management Agency 1-800-621-FEMA (3362) http://www.fema.gov

Disaster Help www.disasterassistance.gov

Citizen Corps www.citizencorps.gov Emergency Preparedness for Children

http://www.sesamestreet.org/ready

TRAFFIC HOT LINES MDOT Traffic Hotline 1-866-521 MDOT (1-866-521-6368) Louisiana DOT Traffic Hotline 1-877-4LA-DOTD (1-877-452-3683) Alabama DOT Traffic Hotline 1-334-242-6358

LOUISIANA Emergency Information in Louisiana http://emergency.louisiana.gov Get a game plan (Emergency Preparedness) http://getagameplan.org

La Capitol Red Cross Website http://www.batonrouge.redcross.org/index.php?pr=Home_Page Parish information

1) Go to Louisiana.gov 2) Scroll down until you see a

small La map on the left hand site

3) Select desired parish in drop down menu

Emergency Preparedness Contact Links Flyer

I:\HR\Emergency Management\2011 Emergency Management\Employee Packet\Emergency Preparedness Contact Links Flyer2011.doc

State Emergency Alert Broadcasting System Northshore 106.7 FM Greater N.O. 870 AM (WWL) 101.9 FM (WLMG) Baton Rouge 1150 AM (WJBO) 102.5 FM (WFMF) Lafayette 1330 AM (KVOL) 99.9 FM (KTDY)

CONVENTION AND VISITOR BUREAUS Alabama: Birmingham 1-800-458-8085 Huntsville 1-800-843-0468 Montgomery 1-800-240-9452 Arkansas: Little Rock 1-800-844-4781 Florida: 1-800-735-2872 Georgia: Atlanta 1-800-285-2682 Louisiana: Baton Rouge 1-800-527-6843 Lafayette 1-800-346-1958 Lake Charles 1-800-456-7952 Shreveport 1-800-551-8682 Mississippi: Jackson: 1-800-354-7695 Tennessee: Chattanooga 1-800-322-3344 Memphis 1-800-462-8366 Nashville 1-800-657-6910 Texas: Austin 1-866-462-8784 Dallas 1-800-232-5527 Houston 1-800-446-8786 *These numbers are subject to change without our knowledge.

HOTEL CHAIN CONTACT NUMBERS Best Western 1-800-780-7234 Comfort Inn 1-877-424-6423 Hampton 1-800-HAMPTON Hilton 1-800-HILTONS Holiday Inn 1-888-HOLIDAY Hotels.com 1-800-2-HOTELS Hyatt 1-800-233-1234 La Quinta 1-866-725-1661 Le Meridien 1-800-543-4300 Marriott 1-888-236-2427 Motel 6 1-800-4-MOTEL6 Quality Inn 1-877-424-6423 Radisson Hotels 1-888-201-1718 Ramada 1-800-2RAMADA Sheraton 1-800-325-3535 Sleep Inn

Emergency Preparedness Contact Links Flyer

I:\HR\Emergency Management\2011 Emergency Management\Employee Packet\Emergency Preparedness Contact Links Flyer2011.doc

1-877-424-6423 Super Motel 8 1-800-800-8000 Westin 1-800-937-8461 Wyndham Hotels 1-877-999-3223

MISSISSIPPI INFORMATION

State Site http://www.mississippi.gov/ Mississippi Emergency Management Agency 1-866-519-MEMA (1-866-519-6362) http://msema.org Mississippi State Department of Health-Find info on emergency preparedness http://www.msdh.state.ms.us/index.htm

Mississippi Evacuation Guide: http://www.gomdot.com/Home/EmergencyPreparedness/pdf/HurricaneEvacuationGuide.pdf On the internet: www.mpbonline.org Biloxi 90.3 FM Booneville 89.5 FM Bude 88.9 FM Greenwood 90.9 FM Jackson 91.3 FM Meridian 99.1 FM Mississippi State 89.9 FM Oxford 90.3FM

Remote Timesheet Entry/JDE ESS Access-away from the office

During an evacuation you will be able to enter in your time or check your

employee self-service information (paystub/vacation balance/benefits) if you

are unable to return to the office. Please follow the below steps:

Connect through the Internet using Internet Explorer or similar web

browser.

It is important first to connect to the correct website. Type in your address

bar: https://remote.winkinc.com.

o Please note the “s” in “https”, while most websites begin with “http”

it is important to include the “s” when connecting to the site. Use of a

colon “:”, not a semicolon “;”, is also critical. Please note the direction

of the / (forward slash).

Login using your normal network username and password, and be sure to

choose the “Willbros2” realm.

Timesheets :

o Click on the “Willbros Timesheets” icon to start the timesheets entry

process. Follow the prompts to the home page and click on the

“Projects” tab at the top of the window.

JDE ESS Access:

o Click on the Willbros ESS Icon to check your vacation balance, pay stub and

benefit information. When prompted for login credentials again please use

your normal network login username and password.

FAQ’s

Q. What if I forget my password or I get locked out?

A. Support.Willbros@willbros.com or call 713-403-8141

Communication

Date: June 9, 2011

To: All Employees

From: Raleigh P. Richards, Chief financial Officer

Subject: Disaster Office Closure Pay

Regarding pay during a company declared disaster office closure; you may

use your Vacation for the time the office is closed or make up the missed time during the pay period in which the office was closed with supervisor

approval. Please code your timesheet accordingly.

Raleigh P. Richards CFO

Wink Engineering, LLC

I:\HR\Emergency Management\2011 Emergency Management\Employee Packet\Retrieving

Voicemail.doc

How to Retrieve Voicemail

Location Internal Access External Access

Baton Rouge

Confirm the message waiting indicator is on. (red light on handset or message on phone display)

Dial the Voice Mail extension:

21000 for BR.

Or press the messages button.

Enter your password.

Retrieve your messages.

Call your direct number and press * at the greeting.

When prompted enter your 5 digit extension followed by the # sign.

Enter your password followed by the # sign.

Listen to the available options.

St. Charles Office

Confirm the message waiting indicator is on. (red light on handset or message on phone display)

Dial the Voice Mail extension:

31000 for St. Charles.

Or press the messages button.

Enter your password.

Retrieve your messages.

Call your direct number and press * at the greeting.

When prompted enter your 5 digit extension followed by the # sign.

Enter your password followed by the # sign.

Listen to the available options.

I:\HR\Emergency Management\2011 Emergency Management\Employee

Packet\Employee Temporary Contact Sheet.doc

Employee Temporary Contact Sheet Instructions: This form is to be issued and completed prior to an evacuation. Please complete the requested information and return to your department manager, prior to your departure. Employee Name: Home address: Home phone: Cell phone: Alternate phone numbers:

Emergency Contact Information

Primary Emergency Contact: Relationship: Address: Home phone: Cell phone: Alternate phone numbers: Secondary Emergency Contact: Relationship: Address: Home phone: Cell phone: Alternate phone numbers:

Evacuation Plans Primary Evacuation Destination: Phone Number: Secondary Evacuation Destination: Phone Number:

Safety Briefing June, 2011

Hurricanes Are you ready? History teaches that a lack of hurricane awareness and preparation are common threads among all major hurricane disasters. By knowing your vulnerability and what actions you should take, you can reduce the effects of a hurricane disaster.

What is a hurricane? A hurricane is a type of tropical cyclone. Hurricanes can cause catastrophic damage. Hurricanes and tropical storms can also create storm surges along the coast, and cause extensive damage from heavy rainfall and high winds.

When is Hurricane Season? Atlantic, Caribbean, Gulf of Mexico, and Central Pacific - June 1 - November 30 Eastern Pacific - May 15 - November 30 What does “category” mean? Hurricanes are classified into five categories based on their wind speed, central pressure, and damage potential MEASURING HURRICANE STRENGTH The Saffir-Simpson Hurricane Scale Category 1: Minimal Damage. Winds 74-95 mph

Storm surge generally 4-5 ft. above normal Category 2: Moderate Damage. Winds 96-110 mph

Storm surge generally 6-8 ft. above normal Category 3: Extensive Damage. Winds 111-130 mph

Storm surge generally 9-12 ft. above normal Category 4: Extreme Damage. Winds 131-155 mph

Storm surge generally 13-18 ft. above normal Category 5: Catastrophic Damage. Winds greater than 155 mph

Storm surge generally greater than 18 ft. above normal

What is the difference between a “watch” and a “warning”? A hurricane WATCH is issued when a hurricane becomes a threat to this coastal area within 36 hours. Everyone in the area covered by the watch should listen for further advisories and be prepared to act promptly if a hurricane warning or relocation is recommended. When a hurricane WATCH is issued: Continue to monitor local TV or radio stations for instructions. Check supplies, especially water (at least 5 gallons per person). Fuel your vehicles and generators. Cover windows with plywood. Bring in ALL outdoor furniture, toys and tools. Moor any boats securely, or move it to a safe place.

A hurricane WARNING is issued when hurricane winds of 74 mph or higher, or a combination of dangerously high water and rough seas, are expected within this area within 24 hours. Precautionary actions should be completed immediately. When a hurricane WARNING is issued: Continue to monitor local TV or radio stations for instructions. Move early out of low-lying areas or from the coast, at the request of officials. Check tie-downs if living in a mobile home, and leave immediately. If you live on high ground, away from the coast and plan to stay, secure the building,

windows and garages and follow all procedures listed above, plus store extra water in bathtubs and all available containers.

Turn off utilities, if requested. Stay away from windows, doors and openings.

Prepare a Personal Evacuation Plan

Identify ahead of time where you could go if you are told to evacuate. Choose several places--a friend's home in another town, a motel, or a shelter.

Keep handy the telephone numbers of these places as well as a road map of your locality. You may need to take alternative or unfamiliar routes if major roads are closed or clogged.

Listen to NOAA Weather Radio or local radio or TV stations for evacuation instructions. If advised to evacuate, do so immediately.

Take these items with you when evacuating: o Food and Water o Vehicle fuel tanks filled o Cash (with some small bills) and Credit Cards - Banks and ATMs may not be

available for extended periods

o Important documents - in a waterproof container or watertight re-sealable plastic bag — insurance, medical records, bank account numbers, Social Security card, etc.

o Pet care items- proper identification / immunization records / medications, ample supply of food and water, a carrier or cage, muzzle and leash

o Tools-Keep a set with you during the storm

Basic Disaster Supplies Kit

Three-day supply of non-perishable food Three-day supply of water - one gallon of water per person, per day Portable, battery-powered radio or television, and extra batteries Flashlight and extra batteries First aid kit and manual Sanitation and hygiene items (moist towelettes and toilet paper) Matches and waterproof container Whistle Extra clothing Kitchen accessories and cooking utensils, including a can opener Photocopies of credit and identification cards Cash and coins Special needs items, such as prescription medications, eye glasses, contact lens

solutions, and hearing aid batteries Items for infants, such as formula, diapers, bottles, and pacifiers Other items to meet your unique family needs

Harris County (Texas) released a new evacuation plan based on ZIP codes to get families to safety if a storm strikes. Texas has also implemented four main evacuation routes out of Houston.

Interstate 10 west to San Antonio Interstate 45 north to Dallas Interstate 59 north to Nacogdoches Highway 290 west to Austin or Waco

The Texas Department of Public Safety will decide when to begin contra-flow lanes. Refueling stations will be placed along the routes.

Southeast Louisiana Phased Evacuation During a threat of a hurricane, a phased evacuation will be based on geographic location and time in which tropical storm winds are forecasted to reach the affected areas. Phase I - 50 Hours before onset of tropical storm winds. Includes areas south of the Intracoastal Waterway. These areas are outside any levee protection system and are vulnerable to Category 1 and 2 storms. These areas are depicted in RED on the Evacuation Map. During Phase I, there are no route restrictions. Phase II - 40 Hours before onset of tropical storm winds. Includes areas south of the Mississippi River which are levee protected but remain vulnerable to Category 2 or higher storms. These areas are depicted in ORANGE on the Evacuation Map. During Phase II, there are no route restrictions.

Phase III - 30 Hours before onset of tropical storm winds. Includes areas on the East Bank of the Mississippi River in the New Orleans Metropolitan Area which are within levee protection system but remain vulnerable to a slow-moving Category 3 or any Category 4 or 5 storm. These areas are depicted in YELLOW on the Evacuation Map. During Phase III, certain routes will be directed and the Contra-flow Plan implemented. Phased evacuation procedures are for traffic management purposes only. Consult your local Office of Emergency Preparedness Director for further evacuation information.

Southwest Louisiana Phased Evacuation During a threat of a hurricane, a phased evacuation will be based on geographic location and time in which tropical storm winds are forecasted to reach the affected areas. Phase I - 50 Hours before onset of tropical storm winds. Includes areas south of the Intracoastal Waterway. These areas are outside any levee protection system and are vulnerable to Category 1 and 2 storms. These areas are depicted in RED on the Evacuation Map. During Phase I, there are no route restrictions. Phase II - 40 Hours before onset of tropical storm winds. Includes areas south of the Mississippi River which are levee protected but remain vulnerable to Category 2 or higher storms. These areas are depicted in ORANGE on the Evacuation Map. During Phase II, there are no route restrictions. Phase III - 30 Hours before onset of tropical storm winds. Includes areas on the East Bank of the Mississippi River in the New Orleans Metropolitan Area which are within levee protection system but remain vulnerable to a slow-moving Category 3 or any Category 4 or 5 storm. These areas are depicted in YELLOW on the Evacuation Map. During Phase III, certain routes will be directed and the Contra-flow Plan implemented. Phased evacuation procedures are for traffic management purposes only. Consult your local Office of Emergency Preparedness Director for further evacuation information.

Useful links NOAA (National Oceanic and Atmospheric Administration) http://www.noaa.gov/ National Hurricane Center http://www.nhc.noaa.gov/ Harris County (Texas) Office of Emergency Management http://www.hcoem.org For flood preparedness information please go to http://www.ready.gov/america/beinformed/floods.html Turn Around Don't Drown http://www.harriscountycitizencorps.com/newsletters/turnaround.pdf Current traffic information http://traffic.houstontranstar.org/layers Prepare a disaster kit http://www.ready.gov/america/getakit/index.html Governor’s Office of Homeland Security & Emergency Preparedness – State of Louisiana http://gohsep.la.gov/hurricane.aspx Louisiana Citizen Awareness & Disaster Evacuation Guide SOUTHWEST http://gohsep.la.gov/evacinfo/SWHurriGuide.pdf Louisiana Citizen Awareness & Disaster Evacuation Guide SOUTHEAST http://gohsep.la.gov/evacinfo/SEHurriGuide.pdf Oklahoma Department of Emergency Management http://www.ok.gov/OEM/ New York State Division of Homeland Security and Emergency Services http://www.dhses.ny.gov/ New York State – Aware Prepare / Knowledge is Power http://www.nyprepare.gov/

Everyone needs a little help now and then. Change can create stress. Routine can create stress. Life is full of challenges and surprises, ups and downs, highs and lows. It’s natural to feel sometimes like there’s just too much to handle. You’re not alone.

Your program can help. Easy to find, confidential assistance is available every hour of every day. Offered by your employer at no cost to you, services are also available to your spouse, and, depending on your program, other members of your household.

If after speaking with one of our clinicians you decide that you would benefit from seeing a counselor face-to-face, you will receive a referral to a provider in your area. We’ll encourage you to make an appointment right away to get the support you need.

Visit MagellanHealth.comA wide range of online tools, resources and information is just a click away. Visit our member site at MagellanHealth.com to learn about health and wellness issues, personal development and more.

Additional Program Features:

We’re here to support you with life’s challenges and opportunities. You can call the toll-free number listed on this flyer any time, day or night, to speak confidentially with a trained, compassionate professional.

We encourage you to visit MagellanHealth.com for information on hundreds of health and wellness topics, including:ß Stress ß Family or parenting issues ß Alcohol or drug dependencies ß Marital or relationship issuesß Adjusting to change ß Self-improvementß Child and elder care ß Pre and postnatal concernsß Grief ß Work/life balance

… And so much more. Your program offers online screening tools, self-assessments and personalized improvement plans to help you better understand and cope with your everyday—and not so everyday—concerns.

Whether you’re looking for information on health and wellness topics or you’re ready to seek personalized assistance, your program can help.

F-C10E © 2004 Magellan Health Services, Inc. www.MagellanHealth.com

Employee Assistance ProgramFor Professional Consultation

Call 1-800-523-5668For TTY Users: 1-800-882-7610

9101

Legal Consultation ServicesYour program also provides legal consultation services. Call to be referred to an attorney for a prepaid initial in-person consultation or for an immediate telephonic consultation on issues from estate planning to family and divorce law, from civil to criminal matters, and more.

Child & Elder Resource & ReferralYou have access to a full range of child and elder care services designed to help you balance the competing demands of work and home. Visit MagellanHealth.com or call your toll-free program number to speak with a consultant and receive information on providers and resources in your area.

Financial ServicesYour program includes services to help you reach your financial goals. You’ll be put in touch with a financial expert who can provide information and answer questions on a wide range of topics, including planning for retirement, debt consolidation and more.

SprintHurricanePreparednessTips

HowShouldyouPrepare?

•  Assembleahurricanepreparednesskitwithessentialitemslikebottledwater,non‐perishablefoods,aflashlight,batteries,andfirstaidsupplies,andplananevacuationroute.

•  Keepyourwirelessphoneandbackupbatterieschargedifastormisapproaching,butbeawarethataninterruptionofwirelineserviceandcommercialpoweralsocouldaffectwirelesscalls.

•  Intimesofcommercialpoweroutages,acarchargerorSolioMonoHybridChargerforyourwirelessphoneshouldenableyoutorechargethebattery.

•  Keepextraphonesandaccessoriesinasealedplasticbagtoavoidwaterdamage.

•  Loadfamilyemergencynumbersintoyourwirelessphoneandkeepacopyofthenumbersinyoursealedplasticbag.Makesurethosewhoneedithaveyourwirelessnumber.

•  Insituationswheresomeportionsofthewirelessnetworkhavebeenimpactedbypoweroutagesordamagefromastorm,textmessagesmightbeabletogetthroughwherevoicecallscan’t.

• UseyourSprintorNextelCameraphonetotakedigitalpicturesorvideoofyourpropertyandvaluablesbeforethestormhits.Uploadtheimagestoyourpersonalpicturesinboxonwww.sprint.comandyouhave“before”picturesintheeventofanystormdamage.

HowdoesSprintPrepare?

• Wellbeforeahurricanemakeslandfall,Sprintmonitorsthestormtrack,mobilizingpersonnelandequipmentfordeploymentbeforeandafterthestormhits.Later,Sprint’sEnterpriseIncidentManagementTeamcoordinatesrecoveryandservicerestorationefforts.

•  Sprinthasinvestedmillionsofdollarstoprepareitswirelessandwirelinenetworksintheeventofahurricaneorothernaturaldisaster.Itisaplanthathasbeenwell‐testedandupdatedappropriatelyovertheyears.

•  Sprintcellsitesandswitchingofficesaredesignedandbuilttowithstandhurricane‐forcewinds.

•  Sprint’sswitchingfacilitieshavepermanentgeneratorbackupsandhaveautomaticcutoverswitchestoimmediatelyneutralizeanylossofcommercialpower.Additionally,aspartofanongoingprogramto“harden”networkfacilitiesonboththeNextelNationalNetworkandNationwideSprintNetwork,Sprinthasinstalledgeneratorsathundredsofcellsitesinthelastyearacrossthemosthurricane‐proneregionsofthecountry.

•  Sprintpre‐positionsmanpower(24/7)andresources(generators,fuel,andadditionalequipment)atstrategiclocationsthatarepredictedtohavethegreatestimpact.SprintalsohasafleetofCellSiteonWheels(COWsormobilecelltowers),whichareself‐containedmobilecellsites,dedicatedtotheSoutheastRegion.

• NextelDirectConnect®onNexteldevicesdoesnotrelyentirelyuponthepublicswitchedtelephonenetwork;ithasremainedfullyoperationalinthepastwhentherehavebeenissueswiththepublicswitchedtelephonenetwork.

•  Inaddition,DirectTalksmenabledNextelphonescancommunicatehandset‐to‐handset,completelyindependentofanywirelessnetwork.DirectTalkhasproveninvaluableduringpasthurricaneresponseefforts.*

•  SprintprovisionspublicsafetycustomerswithPriorityConnectontheirNextelphonesandsetsupcommandcentersattheirEmergencyOperationCenters(EOCs)asnecessary.

•  SprintoffersWirelessPriorityServiceaccesstokeypublicsectorcustomersontheNextelNationalNetwork.Thisservicedoesnotbumpprivatesectorcustomersoffofthenetwork,butratherputspublicsafetyofficialsatthefrontofthelineinmakingtheirwirelessconnection,muchasflashinglightsonanambulancehelpmovepublicsafetythroughtrafficontheroad.

•  Sprint’sfirstpriorityisthesafetyandwellbeingofitsemployees,customersandthecommunity.Localdamageassessmentteamsandnetworkengineersinspectourwirelessnetworksafterlandfalltoassessdamage.Sprintworkswithlocalpublicsafetyandpowercompanyofficialsandcoordinatesdamagerepairandrecoveryefforts.

•  Sprinthasastrongtrackrecordofassistingfirstresponderswithreliefefforts.Intheeventofahurricane,Sprint'sNetworkandBusinessContinuityteamswilldeployadditionalSatelliteCellonLightTrucks(SatCOLTS),whichhelpfacilitatecommunicationsforresponseagencies.PublicSafetyofficialsrequestingemergencyassistanceshouldcalltheSprintNextelPublicSafetyCallCenterat(888)639‐0020.GETSUsersshouldcontact(254)295‐2220.Operatorsareavailable24/7.

•  Additionally,during2008,Sprint,itsfoundationandemployeescontributedapproximately$480,000fordisasterreliefeffortsandindividualsimpactedbyHurricaneIke,includingdonatedwirelessphones,pre‐paidcallingcards,individualcashcontributionsandotherin‐kinddonations.ContributionstotheAmericanRedCross(ARC)included:a$100,000granttotheARCDisasterReliefFundfromtheSprintFoundation;15,000domesticcallingcardsworthover$220,000totheNationalandHoustonchapteroftheARC;anestimated$30,000inemployeecontributionsandcompanymatchinggifts;and;250wirelessphonesworthover$130,000fromSprint'sEmergencyResponseTeam.

AftertheStorm

StayInformed

Checkouthurricanetrack.comandweather.comforweatherinformationandgetthelatestnewsupdatesfromSprintTVorCNN.com.

ASprintMobileBroadbandConnectionCardorNovatelWirelessMiFi2200cankeepyouconnectedtocriticalinformationviayourlaptoporhand‐heldpersonaldigitalassistant.

Followwww.twitter.com/sprintnewsandwww.twitter.com/sprintforup‐to‐the‐minutenewsonwhatSprint’snetworkengineersandEmergencyResponseTeamaredoingtoensureyourwirelessserviceinyourareaduringamajorhurricane.

*Coveragenotavailableeverywhere.Seesprint.comfordetails.DirectTalk:Terrain,weather,foliage,andman‐madestructures(suchasbuildings),amongotherthings,mayimpactrangeavailability,in‐buildingusagemaysignificantlyreduceDirectTalkrange.©2009Sprint.SprintandthelogoaretrademarksofSprint.