tmv outline 2008 (v)

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TOYOTA MOTOR VIETNAM

July - 2008

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1. GII THIU CHUNG V TOYOTA VITNAM

4. CC HOT NG AN TON

3. DCH V HNH CHNH

2. CC HOT NG NHN S

a. Company Outlinesb. Hot ng bn hng

c. Sn phm

d.ng gp cho x hi

a. Gii thiu v cng ty

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HanoiCapital

Hochiminh

TMV40 KM from Hanoi

Phng Phc Thng, Th trn Phc Yn, Vnh Phc

Share holder

1. Toyota (Japan) : 70%2. VEAM (Vietnam) : 20%

3. KUO (Singapore) : 10%

Vn php nh : 49M US$

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Tng gim c ng. Nobuhiko Murakami

Ph tng gim c B. ng Phan Thu Hng

(Chuyn gia t Nht & Sing: 11 ; Hp ng qua CT lao ng v thi

v : 455)

(TMV:55/OUC:14) (TMV: 610/ OUT:430/Seasonal: 02)

(TMV:193/ OUT:5/Seasonal:03))

(TMV: 17/Seasonal: 01) (05)

Tr s chnh: 61

Vn phng H Niv M nh: 93

Vn phng HCM vkho Bnh Dng : 47

Tng:1337

Nhn lc ti cc nh cung cp (Denso, Yazaki,...): 8.600Nhn lc ti cc i l: 1.848

Hnh chnh Ti chnh MarketingSn xutKim ton ni b/B phn php l

Tnh hnh sTnh hnh sn xut kinh doanhn xut kinh doanh ca cng tyca cng ty

S t chc ca cngS t chc ca

cngty:t

y:

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Sept 1995 Nhn giy php u t

Mar 1996 Thi cng mt bng

Oct 1996 Khi ng xng tm thiOct 1997 Vn hnh xng chnh

1997-1998 Trung tm o to / Khai trng cc chi nhnh

Mar 2003 Vn hnh xng dp

July 2004 Thnh lp trung tm xut khu ph tng t

2006 Tng cng sut xng chnh (15K to 20K)

2005 Thnh lp qu Toyota Vit Nam

LCH S TOYOTA MOTOR VIETNAM

Sept 1998 Nhch to t u tin nhn ISO 14001

2007 Doanh s t mc 20K units

2008 Sn lng c tnh t mc 28.300 xe

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Production : Export of Parts

Parts export by TMV

20M US$ a year

As a player of the Toyotas IMV project, TMV exportInnova parts to 10 destinations

VN is already an integrated part of Toyotas global production network

+

Over 200M US$ a year

by Toyota-group suppliers

Toyota Boshoku Hanoi

Toyota Boshoku Haiphong

Toyota Gosei Haiphong

Company Name Main Product

Seat, Door Trim

Airbag Curtain

Airbag Module

Denso Vietnam

Harada Vietnam

Yazaki Vietnam

Sumi-Hanel

EGR Bulb

Antenna

Wire-harness

Wire-harness

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1. GII THIU V CNG TY

a. Khi qut v cng tyb. Toyota Sales Operation

c. Sn xut

d. ng gp x hi

b. Hot ng bn hng

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Innova

Land Cruiser

Vios

Corolla Altis

Hiace

Camry

CC MU XE TOYOTA TH TRUNG VN

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DOANH S BN THEO MU XE

0 0 0 2551,025 1,348

1,9063,217 3,632

5,631

2510 0 0 0

9,934

12429

0 0653 454

7781,141

1,610

2,672 1,543

1,470

744

3,004

109 456617 862

1,7211,640

1,476

1,441

1,087

1,047

1,165

1,256

92821

566 608

854

1,315

1,905

2,680

1,317

1,166

950

1,133

1,328

1,181

2,195

1,580

2,115

20,113

14,784

11,813

9,150

11,769

7,335

5,759

4,600

2,1791,836

1,277201

-3000

2000

7000

12000

17000

22000

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

Corolla

Hiace

Camry

Land Cruise

Vios

Innova

210

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201 1227 1836 21794600 5759

733511769 9150 11813

1478420113

5337 4713 4091 4190

935513797

19538

3078730991 23451 17504

34767

5538 5940 5927 6369 13955 19556 26873 42556 40141 35264 5488032288

96 97 98 99 00 01 02 03 04 05 06 07

Toyota Hng khc

Th trng 2007:

-Toyota: 20,113 ( 136% sv. 2006)-Th trng: 54,880 ( 169% sv. 2006)

TH TRNG 1996 - 2007TH TRNG 1996 - 2007

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Doanh s Th phn n v T l Th phnToyota 20,113 36.6% 5,329 136% -9.1%

Vidamco 7,580 13.8% 5,946 464% 8.8%

Ford 5,975 10.9% 2,365 166% -0.3%

Honda 4,260 7.8% 3,150 384% 4.3%Vinastar 4,595 8.4% 1,197 135% -2.2%

Isuzu 4,229 7.7% 1,885 180% 0.4%

Visuco 2,792 5.1% 985 155% -0.5%

Hino 1,125 2.0% 512 184% 0.2%Mercedes-Benz 2,278 4.2% 1,076 190% 0.4%

Mekong 825 1.5% 228 138% -0.3%

VMC 935 1.7% 276 142% -0.3%

Tng cng 54,880 22,592 170%

So vi nm 2006Hng

Nm 2007

TH TRNG 2007TH TRNG 2007

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Dealer

TASS

Direct Sales

HANOI

HCMC

Vinh Phuc

Hue

Da nan

Nha

Dong nai

Ban Me Thuot

Da Lat

VinhVinh

Hue

Dong Nai

Hai

Phong

Da Nang

7

8 9

1012

TASS

ShowroomService

131234 5

14

Toyota Dealer

Toyota Workshop

MNG LI BN HNG V DCH V

*:Japanese capital

11

1

2

3

6

7

8

9

5

4

10

12

13

. TTHC *

. THKC

. TGP *

. THP

. TDN

. ASTA

. TBTC

. TESC

. TTSAMCO *

. TLTK *

. TBH

. TTL

. TBMT

.TMD

.THTC *

.TVC

14

15

16

16

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02 Bronzes in 2005

Gold and Bronze Medal in 2003

Gold Medal in 2002

Bronze in 2001

Asian Technician Skill Grand Prix

Express Maintenance

First ever high quality service introducedin Vietnam

DCH V SAU BN HNG

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DCH V SAU BN HNG

Vit Nam v dch phn thi Sn

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Hnh nh Toyota Vit Nam

Toyota

TOM

Top Of Mind*

1

Ford

BMW

2

3

41%

15%

9%

u im ca Toyota

1Uy tn2

Bn

3

*Top Of Mind:

Which brand comes to your mind firstly when you hear the Car

Nhn lc lnh ngh

J.D. Power SSI & CSI (2006) TOYOTA No.1TOYOTA FORD MITSUBISHI

SSI 854 854 845TOYOTA FORD SUZUKI

CSI 853 831 804

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1. Nhn lc b phn sn xut: Cng nhn : 856(*)(Outsourced 447)

Nhn vin/ K s: 56 people 2. Hnh thc sn xut: 2 ca:

1st Shift: 6:00-15:00 2nd Shift : 18:00-3:003. Ngy lm vic: 274days/year4.Quy trnh sn xut:

Dp /Hn/Sn/Lp rp/Kim tra sn phm.(Trong s cc cng ty t nc ngoi ti VN, ch c

Toyota c quy trnh Dp(Tnh n cui thng 06-2008)

TMV PRODUCTION OUTLINES

(As of Dec. 2007)

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1. Small Volume Many varieties ---6 Models/ 11 variations /20k units/year

2. Plant Concept---Production by hand for all processes

(No-Automation)

Justintime

TPS

Basic skill (Standadized)

Jido-ka

High skill required incomparison with big

Automation plant

CU THNH CA HNH THC SN XUT

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Hot ng o to

Hot ng Kaizen

TIN HNH KAIZEN KT QU KAIZEN

O TO AN TON O TO QCC

BNG IU KHIN

HOT NG

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19972002

20032004

20052006

Tng: 214 Chi tit khc nhau(According to ASEANs calculation method, localization rate is13 36%)

QU TRNH NI A HA

Seat anchor plate (in-house)

Antenna (Harada) Side member (in-house)

Tool kit (EMTC)Wire harnessSumi Hanel

Seat(Toyota Boshoku)

Mud guard (Nagata)

Accel module pedal(Nagata)

Floor (in-house)

Exhaust pipe (in-house)

Battery (GS battery) Audio (TD&T)

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Quy trnh sn xut v sn phm

GUARDHOUSE(A)

MOTOCYCLEPARKING

TOILET(3)

CANOPY

SLUDGE

POOL

COOLING

OILTANK

TOWERTANK

DRIVER

CANOPY(D)

WASTEWATER

TANK

PDIAREA

AFTERPDICHECKING

HOUSE

STANDBY

AREA

SUB-ASSYAREA

UNPACK

ING

LOCKERROOM

TEST ROAD

TMVHEADQUATER

SERVICECENTRE

TOILET(2)

STAMPINGSHOP

CANTEEN

GARDENT

TOILET(1)

ASSY PART WARE HOUSEPARTS DEPOT

CARPARKING

CAR PARKING

TANK

WATER

WASTE

WATER

TREATMENT

POWERSTATION

TRAININGROOM

PROJECTAREA

WELDINGPART

WELDING WARE HOUSE

ASSY PARTS WARE HOUSE

WELDING PARTS WARE HOUSE

PRESS

PAINTING

ASSEMBLY

INSPECTION

WELDING

Parts flow Process flow

Land Area : 210,000 Plant Area : 28,000 Construction Total : 35,000

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1. TMV OUTLINE

a. Company Outlinesb. Toyota Sales Operation

c. Production

d. Contribution to Societyd. Contribution to Society

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ng gp x hi

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Gii Qun vt Toyota

ng h l ltHa nhc Toyota

Bng khen ca B VHTT

ng gp x hi

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Pictur

e23

Picture24

Picture25Monozukuri course TSEP for Primary Pupils

Toyota Scholarship Support for upgrading VNSO

1

43

2

TOYOTA VIETNAM FOUNDATION ESTABLISMENT

SOCIAL CONTRIBUTION

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Hi ch hng sinh thi quc t (1-4 thng 3 08)

MI TRNG

- Nng cao gio dc nhn thc bo v mi trng

- Ngn chn/gim thiu vn mi trng

- H tr nhng c nhn b nh hng ca vn mi

trng

Cng ng

Hot ng Truynthng

TOYOTA

Pht trin d n mi trng mi

TT C CC I L V THNH VINTOYOTA THAM GIA T U

Toyota l trung tm cu ni 3khu vc

Hot ng th nhim tng v sinh cng cng

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2. HUMAN RESOURCES ACTIVITIES

a. WORKING HOURS - WORKING CALENDAR

b. CLINIC ACTIVITIES

c. COMMUNICATION channels

d. Hr development system


1. TMV OUTLINE

4. SAFETY ACTIVITIES

3. GENERAL AFFAIRS SERVICE


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Thi gian lm

vic:8:00-17:00

Gi n:12:30-13:15 21:00~21:55 or

22:00~22:55

10:00~10:45 or

11:00~11:45

Ba n

19:00~19:10

00:00~00:10 or

20:00~20:10

1:00~1:10

8:00~8:10

13:00~13:10 or

9:00~9:10

14:00~14:10

Thi gianngh

17:00~2:00 or

18:00~3:00

6:00~15:00 or

7:00~16:00

Thi gian lm

vic

Ca chiuCa sng

OFFICE MEMBER NON OFFICE MEMBER

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National Holidays: 9 Sunday: 52 Total operating day: 274

Company-wide Ann.Leaves: 3 Off-Satuday: 28 2261 hours

24 18 24

SUN MON TUE W ED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT

1 2 3 4 5 1 2 1

23/11 24 25 26 27 25/12 26

6 7 8 9 10 11 12 3 4 5 6 7 8 9 2 3 4 5 6 7 8

28 29 1/12 2 3 4 5 27 28 29 30 1/1 2 3 25 26 27 28 29 30 1/2

13 14 15 16 17 18 28 10 11 12 13 14 15 16 9 10 11 12 13 14 15

6 7 8 9 10 11 12 4 5 6 7 8 9 10 2 3 4 5 6 7 8

20 21 22 23 24 25 26 17 18 19 20 21 22 23 16 17 18 19 20 21 22

13 14 15 16 17 18 19 11 12 13 14 15 16 17 9 10 11 12 13 14 15

27 28 29 30 31 24 25 26 27 28 29 23 24 25 26 27 28 29

20 21 22 23 24 18 19 20 21 22 23 16 17 18 19 20 21 22

30 31

22 22 23 24 22


1 2 3 4 5 1 2 3 1 2 3 4 5 6 7

25 26 27 28 29 26 27 28 28 29 30 1/5 2 3 4

6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14

1/3 2 3 4 5 6 7 29 1/4 2 3 4 5 6 5 6 7 8 9 10 11

13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21

8 9 10/3 11 12 13 14 7 8 9 10 11 12 13 12 13 14 15 16 17 18

20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28

15 16 17 18 19 20 21 14 15 16 17 18 19 20 19 20 21 22 23 24 25

27 28 29 30 25 26 27 28 29 30 31 29 30

22 23 24 25 24 21 22 23 24 25 26 24 26 27 21


1 2 3 4 5 1 2 1 2 3 4 5 6

28 29 1/6 2 3 1/7 2 2 3 4 5 6 7

6 7 8 9 10 11 12 3 4 5 6 7 8 9 7 8 9 10 11 12 13

4 5 6 7 8 9 10 3 4 5 6 7 8 9 8 9 10 11 12 13 14

13 14 15 16 17 18 19 10 11 12 13 14 15 16 14 15 16 17 18 19 20

11 12 13 14 15 16 17 10 11 12 13 14 15 16 15 16 17 18 19 20 21

20 21 22 23 24 25 26 17 18 19 20 21 22 23 21 22 23 24 25 26 27

18 19 20 21 22 23 24 17 18 19 20 21 22 23 22 23 24 25 26 27 28

27 28 29 30 31 24 25 26 27 28 29 30 28 29 30

25 26 27 28 29 24 25 26 27 28 29 30 29 1/9 2

31

1/8

25 23 25


1 2 3 4 1 1 2 3 4 5 6

3 4 5 6 4 5 6 7 8 9 10

5 6 7 8 9 10 11 2 3 4 5 6 7 8 7 8 9 10 11 12 13

7 8 9 10 11 12 13 5 6 7 8 9 10 11 11 12 13 14 15 16 17

12 13 14 15 16 17 18 9 10 11 12 13 14 15 14 15 16 17 18 19 20

14 15 16 17 18 19 20 12 13 14 15 16 17 18 18 19 20 21 22 23 24

19 20 21 22 23 24 25 16 17 18 19 20 21 22 21 22 23 24 25 26 27

21 22 23 24 25 26 27 19 20 21 22 23 24 25 25 26 27 28 29 30 1/12

26 27 28 29 30 31 23 24 25 26 27 28 29 28 29 30 31

28 29 30 1/10 2 3 26 27 28 29 1/11 2 3 2 3 4 5

30

4

2009 Calendar


1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 6 7

6 7 8 7 8 9 10 11 12 13 5 6 7 8 9 10 11

4 5 6 7 8 9 10 8 9 10 11 12 13 14 8 9 10 11 12 13 14

9 10 11 12 13 14 15 14 15 16 17 18 19 20 12 13 14 15 16 17 18

11 12 13 14 15 16 17 15 16 17 18 19 20 21 15 16 17 18 19 20 2116 17 18 19 20 21 22 21 22 23 24 25 26 27 19 20 21 22 23 24 25

18 19 20 21 22 23 24 22 23 24 25 26 27 28 22 23 24 25 26 27 28

23 24 25 26 27 28 29 28 29 30 1/2 2 3 4 26 27 28 29 1/3 2 3

25 26 27 28 29 30 31 29 30 31

30 1/1 2 3 4 5 6 4 5 6

OCT - Thng 10 NOV - Thng 11 DEC - Thng 12

JAN - Thng 1 FEB - Thng 2 MAR - Thng 3

MAY - Thng 5 JUNE - Thng 6

JULY - Thng 7 AUG - Thng 8 SEPT - Thng 9

APR - Thng 4

TOYOTA MOTOR VIETNAM

TMV WORKING CALENDAR - 2008

JAN - Thng 1 FEB - Thng 2 MAR - Thng 3

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HR CalendarJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MISSION STATEMENT Company

Hoshin

Develop

Division/ MS

ANNUAL APPRAISAL Performance

Appraisal

PROMOTION/

JOB ROTATION

BONUS

Fixed Bonus

(Monthly basic salary)

Appreciation Money

EMPLOYEE SATISFACTION

SURVEY (ES)

EMPLOYEE ANNUAL

HEALTH CHECK

WORKING ENVIRONMENT

INSPECTION

JAPANESE LANGUAGE

TESTING

EMPLOYEE MEETING (Talk

at site)

TRADE UNION & TOP

MANAGEMENT MTG

RECRUITMENT (Quarterly) 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter

RE-ORIENTATION

TRAINING (All employees)

TRAINING

40%

Company-

wide Health

check

T, Whealth

check

Effective

Mid-year review Division/ individual MS (Apr - Sept)

1st

round

2st

round

Final

round

Effective new Salary

adjustment

Candidate

proposal

Candidate

evaluation

Finalization/

J ob hand-

over

30% 30100%

(Before Tet)

Year-endreview's

result

Mid-termreview's

result

Pay Pay

- Year-end review's Individual Mission

Statement (Oct - Mar)

- Annual Year-end Employee Appraisal

Effective

New title

Year-end

review'sReport

ReportCompany-

wide Health

check

Company-

wide Health

check

Recruitment Conference at

Universities

Training

Preparation Training

TestingTesting

Apply Allowance

Training

Performance +

Competency Appraisal

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B. CLINIC ACTIVITIES

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Record laboraccident &occupation

Kim tra sc kho

T vn SK, iu trCu thng

Propagatedisease

prevention

K n Kim travs cng nhnv ba n

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HEALTH CHECK

Transfer to local hospitalor Hanoi Hospital

Special cases

Check & havetreatment for

common diseasesFirst aid

health service

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Treatment flow chart

Pht hinb m

Thng tincho qunl trc tip

(Bng n)

nphng khm

1 2 3

Bc s khmv k niu tr

iu tr ti

ch hoc chuynn bnh vin

(Nu cn thit)

456

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c. COMMUNICATION CHANNELS

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Team

members&supervisors

Informationchannel set

up

Team

members& manager

Managers& Directors

Managers& BOM

Daily meetingat work site

Weeklymeeting

Monthlymeeting

Weeklymeeting

Annual meeting

All

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-Term & Working

condition.- Professional

development.- Security of stable

job- Career development.

cOMPANY

-Prosperity of company &

Employees

Mutual trust

and respect

- Mobilize all

members to

accomplish

annual business plan

successfully- Members to Follow

strictly

company regulation,

TRADE UNION

Collective Labor Agreement

Relationship with employer

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Official Information channels Company Notice Boards Direct information (2 way- communication) Written information

BOM

Trade Union

Team members Managing level

EnhanceInformation

channel

Monthly meeting

Management MeetingTalk at site/HRHelp desk

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Chart of Solving Grievance

Grievanceoccur

Grievance

solved

Inform Directsupervisor

Meeting

b/wsupervisor& member

Meeting

among T.U,member &ADM

ADM T.U givesolution

BOMGive

decision

24h

Yes24h

Yes

24h

No of days from grievance occur to BGD: 5 days

Grievancesolved

Grievance

solved

Yes

Yes

NoNo

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d. Hr development systemd. Hr DEVELOPMENT SYSTEM

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a. CANTEEN

b. COMMUTING CARS

c. Office supply

d. Other tasks

a. canteen

1. KHI QUT V CNG TY.

4. HOT NG AN TON

3. DCH V HNH CHNH

2. HOT NG NHN S

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BA N CHNH

Ca 1: 11:00 am

Vn phng:12:30 pm

Ca 2: 9:00 am

BA N KHUYACa 2: 2:00 am

Serve Japanese meals

UNG34o C

Soft Drinks only supported for production direct members (in Head Office)

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a. CANTEEN

b. COMMUTING CARS

c. Office supply

d. Other tasks

B. Commuting cars

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Daily fixed business trip route

If there is any information on Car/Commuting Arrangement, Pls contact:

Ext: 1012 (Ms. Loan. Mobi: 0912389611)

Ext: 1009 (ms. Hien . Mobi: 0913284585)

14:30 PM ~Head Office

to Local StateOffice

12:30 PM11:40 AMHanoi Office

to Head Office

14:15 PM13:15 PM

10:00 AM9:00 AMHead Office

to HN Office

Arrival timeDeparture timeItinerary

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a. CANTEEN

b. COMMUTING CARS

c. Office supply

d. Other tasks

C. office supply

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Delivery time:Tuesday morning: from 8:30 to 9:30AM

Friday afternoon: from 13:30 to 14:30PM

Contact person:

Ms. Anh ADM Staff / Ext: 1013

Procedure:

List up your orders into Stationary request form >>> and submit to ADMPIC

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a. CANTEEN

b. COMMUTING CARS

c. Office supply

d. Other tasksD. Other tasks

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VISA, PASSPORT

SECURITY & SAFETY

CLEANER

RECEPTION

Mr. Kien

Ext. 1012

Mr. Kien

Ext. 1012

Ms. Hoan/Ms. Huong

Ext. 0000/0001

Ms. Hoan

Ext. 0000/0001

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a.Tmv sAFETY

b. Fire prevention

c. 5S activities

a.Tmv SAFETY

1. TMV OUTLINE




SAFETY when travel in theSAFETY when travel in the

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Cap for employee

51

Wear cap when travel in Plant

SAFETY when travel in theSAFETY when travel in theplantplant

Cap for Visitor

AN TON KHI I LIAN TON KHI I LI

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52

I B THEO NG SN XANH

TRONG NH MYTRONG NH MY

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53

Warning board Restricted areas

DONT: Khng i giy/ dp cao gt

Ch bin bo:DONT: Khng vo cc khu vc cm!

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a.Tmv sAFETY

b. Fire prevention

c. 5S activities

B. fire prevention

PROCESS OF FIREPROCESS OF FIRE

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PREVENTION & FIGHTINGPREVENTION & FIGHTING

Discover

FIRE

Press Fire

ALARM BELL

Security checkfire location

in Control Board

at main gate

Inform General

Steering Board

Inform BOM

and all members

by Sound Speaker

Move to defined

evacuation place

Do Rescue and

fire fighting

Report &

Countermeasure

FIRE FIGHTING STEERING BOARD

1. Mr Nghierm Trung Kien : 1012 (MB: 0912526678)

2. Ms Dinh Nhu Quyen : 1021 (MB: 0913284113)

3. Mr Hoang Van Cau : 1281 (MB: 0913284255)

4. Mr Ngo Thanh Trung : 1022 (MB: 0913284155)

LOCAL FIRE FIGHTING FORCE

1. Vinh Phuc Fire Fighting Police

Tel: 114 or 862604

2. Noi Bai Airport Fire Fighting Force

Tel : 04 8865041

3. General Hospital Phuc Yen zone

Tel: 869949, 869223

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a.Tmv sAFETY

b. Fire prevention

c. 5S activitiesC. 5S activities

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5S ACtivities5S ACtivities

MI

TUN 1LNOBJECTIVE:- Create a clean, neat and safe working place.- Create a comfortable, dynamic & effective working environment.- Help raise work effectiveness.

2008 Plan:- 5S activities will be executed in all areas of the company.- Each employee must follow well 5S, arrange the work place neatly

(tools, documents)- Weekly: At the early afternoon of the last working day of the week

( 13:15~13:30), all employees doing 5S at their work place.- Monthly: On the last working day of the month, the all

Teams/sections doing 5S on areas as arranged.- Monthly: Report + present Awards to Well follow 5S

Group/Dept./Div.

SARS Protective

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Before 5SBefore 5S

After 5SAfter 5S

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