USER MANUAL

T/Mon NOC Remote Status Panel

December 2, 2005

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.

D-OC-UM05C.02100

DPS Telecom“Your Partners in Network Alarm Monitoring”

Firmware Version 1.0B

© 2005 DPS Telecom

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of thisdocument may be photocopied without prior written consent of DPS Telecom.

All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part,without prior written consent from DPS Telecom, except as required by United States copyright laws.

The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not beliable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of thismanual.

Notice

December 2, 2005

Revision History

T/Mon NOC Remote Status Panel User Manual(D-OC-UM05C.02100) released. Supports Firmware Version 1.0B.

ContentsVisit our website at www.dpstelecom.com for the latest PDF manual and FAQs

Remote Status Panel Overview1 1

Shipping List2 2

Specifications3 3

Installation4 4

Tools Needed4.1 4

Mounting4.2 4

Power Connection4.3 5

DB25 Connector: Visible/Audible Relays and Switch Inputs4.4 6

DB25 Connector Pinout Table4.4.1 6

DB25 Connector Pinout Diagram4.4.2 6

DB9 Connector: Auxiliary Relays4.5 7

DB9 Connector Pinout Table4.5.1 7

DB9 Connector Pinout Diagram4.5.2 7

RJ45 Connector: T/Mon4.6 8

Alarm Summary LEDs5 9

Silencing Critical and Major Audible Alarms6 10

COM Status LEDs7 10

Standalone Mode8 11

Craft Port and Firmware Upgrades9 11

Configuring T/Mon to Use the Remote Status Panel10 12

Defining a T/Mon Serial Port10.1 12

Defining the Remote Status Panel10.2 14

Defining Remote Status Panel Internal Alarms10.3 16

Controlling the Remote Status Panel from T/Mon Monitor Mode11 17

Technical Support12 19

1

Remote Status Panel Overview1

Fig 1.1. The T/Mon NOC Remote Status Panel

The T/Mon NOC Remote Status Panel relays alarm status information from T/Mon NOC or T/Mon SLIM toexternal alarm displays and alarm speakers.

The Remote Status Panel features:

· 4 Visible relays (Critical, Major, Minor and Status) for output to a visual display panel

· 4 Audible relays (Critical, Major, Minor and Status) for output to alarm speakers

· 4 Auxiliary relays for operating general purpose controls

· 2 switch inputs, which can be connected to panel buttons for local silencing of Critical and MajorAudible alarms.

· 4 Alarm Summary LEDs that display the present status of the Visible or Audible control relays

· Visible/Audible toggle switch that switches the Alarm Summary LEDs to show Visible or Audible relaystatus

Visible/Audible relays provide local notification of any T/Mon alarmThe Remote Status Panel provides a Visible and Audible relay for each of T/Mon's four alarm severity levels:Critical, Major, Minor and Status. If any T/Mon alarm point is activated, the Remote Status Panel latches theVisible and Audible relays for the appropriate alarm severity level, providing local notification of the T/Mon'soverall alarm status.

Audible = COS; Visible = Standing AlarmThe Remote Status Panel's Audible relays latch for every new Change of State (COS) alarm, providing ongoingalerts of every new alarm. The Visible Relays latch and remain latched for every Standing Alarm, providing avisual indication of all current alarms.

Front panel alarm summary displayThe Alarm Summary LEDs on the front panel give immediate information about relay status. When a Visible orAudible relay is latched, its corresponding LED lights — in a distinct pattern and color. The LED display can beswitched to display Visible or Audible relay status by using the Visible-Audible toggle switch on the right side ofthe front panel.

Locally silence Audible alarmsThe Remote Status Panel's two switch inputs can be connected to buttons or switches for silencing local Criticaland Major Audible alarms. Silencing a local Remote Status Panel Audible alarm does not acknowledge, silence ortag T/Mon alarms.

Standalone ModeIf the Remote Status Panel loses its connection to T/Mon, the unit will enter Standalone Mode. All relays willkeep their present latching status until the T/Mon connection is restored. Audible alarms can be locally silencedusing either the switch inputs or the front panel ACK button. (For full information on Standalone Modeoperation, see Section 8, "Standalone Mode.")

2

Shipping List2

Please make sure all of the following items are included with your Remote Status Panel. If parts are missing, or ifyou ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.

Remote Status Panel Remote Status Panel User ManualD-PK-TMRSP D-OC-UM05C.02100

DB9M-DB9F Download Cable 6 ft. RJ45-RJ45 T/Mon Connector CableD-PR-045-10A-04

23" Rack Ears 19" Rack Ears

x 8 x 43/8" Ear Screws Standard Rack Screws

x 4Metric Rack Screws Pads

x 2 x 2Power Connector Plugs 1/2-Amp GMT Fuses

3

Specifications3

Control Relays: 4 Visible relays (output to visual display panel)4 Audible relays (output to alarm speakers)4 Auxiliary relays (general purpose)

Switch Inputs: 2

Dimensions: 1.75" H x 17" W x 6" D (4.5 cm x 43.2 cm x 15.2 cm)

Mounting: 19" rack

Power Input: –48 VDC dual power inputs (–40 VDC to –70 VDC)

Fuse: 1/2 Amp GMT

Interfaces: 1 DB25F connector for Visible relay, Audible relay and switch inputs1 DB9F connector for Auxiliary relays1 RJ45 connector for T/Mon NOC or T/Mon SLIM1 DB9F craft port

Visual Interface: 4 large bicolor Alarm Summary LEDs4 small bicolor communications status LEDs1 Visible/Audible display indicator LED2 power connector LEDs1 fuse alarm LED

Unit Controls: Visible/Audible display toggle switchLocal ACK button

Operating Temperature: 35°–140° F (1.67°–60° C)

Operating Humidity: 0%–95% noncondensing

4

Installation4

Tools Needed4.1

To install the Remote Status Panel, you'll need the following tools:

Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver

Mounting4.2

Fig. 4.2.1. The Remote Status Panel can be flush or rear-mounted

The Remote Status Panel mounts in a 19" rack using the provided rack ears. Two rack ear locations are provided.Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Figure 4.2.1.

5

Power Connection4.3

Fig. 4.3.1. Power connectors and fuses

The Remote Status Panel has two screw terminal barrier plug power connectors, located on the left side of theback panel. (See Figure 4.3.1.)

Before you connect a power supply to the Remote Status Panel, test the voltage of your power supply:

· Connect the black common lead of a voltmeter to the ground terminal of the battery, and connect the redlead of the voltmeter to the battery's –48 VDC terminal. The voltmeter should read between –43 and –53VDC. If the reading is outside this range, test the power supply.

To connect the Remote Status Panel to a power supply, follow these steps:

1. Remove the fuse from the back panel of the Remote Status Panel. Do not reinsert the fuse until allconnections to the unit have been made.

2. Remove the power connector plug from Power Connector A. Note that the plug can be inserted into thepower connector only one way — this ensures that the barrier plug can only be reinserted with the correctpolarity. Note that the –48V terminal is on the left and the GND terminal is on the right.

3. Insert a battery ground into the power connector plug's right terminal and tighten the screw; then inserta –48 VDC line to the plug's left terminal and tighten its screw.

4. Push the power connector plug firmly back into the power connector. If the power feed is connectedcorrectly, the LED by the connector will light GREEN. If the polarity of the power feed is reversed, theLED by the power connector will light RED. Reversing the polarity does not harm the unit, but youshould disconnect the power leads and reconnect them correctly.

Note: The power connector LEDs will light GREEN or RED to indicate the polarity of the power feed,even when the fuse is NOT inserted.

5. Repeat Steps 2–4 for Power Connector B.

6. Reinsert the fuse to power the Remote Status Panel.

6

DB25 Connector: Visible/Audible Relays and Switch Inputs4.4

Fig. 4.4. Visible/Audible Relays DB25 connector

The DB25 connector on the rear panel (see Figure 4.4, above) connects the Remote Status Panel's:

· 4 Audible relays (Critical, Major, Minor, Status) for output to alarm speakers;

· 4 Visible relays (Critical, Major Minor, Status) for output to a visual display panel;

· 2 switch inputs

Note: All of the Remote Status Panel's control relays are hardwired for Normally Open operation.

4.4.1 DB25 Connector Pinout Table

Visible Relays

CO SW

VIS RLY A (CRIT) 4 17

VIS RLY B (MAJ) 3 16

VIS RLY C (MIN) 2 15

VIS RLY D (STAT) 1 14

Audible Relays

CO SW

AUD RLY A (CRIT) 9 21

AUD RLY B (MAJ) 7 20

AUD RLY C (MIN) 6 19

AUD RLY D (STAT) 5 18

Switch Inputs

CO NO

SWITCH A (CRIT) 11 24

SWITCH B (MAJ) 10 23

Table 4.4.1.A. Visible/Audible relay DB25 connector pinout

4.4.2 DB25 Connector Pinout Diagram

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

SWITCH B MAJ CO

AUD RLY A CRIT CO

Unused

Unused

Unused

AUD RLY B MAJ CO

AUD RLY C MIN CO

AUD RLY D STAT CO

VIS RLY A CRIT CO

VIS RLY B MAJ CO

VIS RLY C MIN CO

VIS RLY D STAT COVIS RLY D STAT SW

VIS RLY C MIN SW

VIS RLY B MAJ SW

VIS RLY A CRIT SW

AUD RLY D STAT SW

AUD RLY C MIN SW

AUD RLY B MAJ SW

AUD RLY A CRIT SW

Unused

SWITCH B MAJ SW

SWITCH A CRIT SW

Unused

SWITCH A CRIT CO

Fig. 4.4.2.1. Visible/Audible relay DB25 connector pinout diagram

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DB9 Connector: Auxiliary Relays4.5

Fig. 4.5.1. Auxiliary relays DB9 connector

The DB9 connector on the rear panel (see Figure 4.5.1, above) connects the Remote Status Panel's four generalpurpose relays.

4.5.1 DB9 Connector Pinout Table

Auxiliary Relays 9–12

CO SW

AUX RLY 9 2 6

AUX RLY 10 3 7

AUX RLY 11 4 8

AUX RLY 12 5 9

Table 4.5.1.A. Auxiliary relay DB9 connector pinout

4.5.2 DB9 Connector Pinout Diagram

678

AUX RLY 9 SWAUX RLY 10 SWAUX RLY 11 SWAUX RLY 12 SW

12345

9AUX RLY 12 COAUX RLY 11 COAUX RLY 10 COAUX RLY 9 COUnused

Fig. 4.5.2.1. Visible/Audible relay DB25 connector pinout diagram

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RJ45 Connector: T/Mon4.6

Fig. 4.6.1. T/Mon RJ45 connector

The RJ45 connector on the rear panel (see Figure 4.6.1, above) connects the Remote Status Panel to a T/MonNOC or T/Mon SLIM unit. Use the included RJ45-to-RJ45 T/Mon connector cable to connect the Remote StatusPanel to your T/Mon unit.

1 DSR

2 DCD3 DTR4 GND5 RXD6 TXD7 CTS8 RTS

RJ45 RS-232 Serial Port

Fig. 4.6.2. T/Mon RJ45 connector pinout

The pinout for the T/Mon RJ45 connector is shown in Figure 4.6.2, above.

On the T/Mon side, the Remote Status Panel must be connected to an RS-232 serial port. The Remote StatusPanel is hardwired to use an RS-232 connection, with serial settings of 9600, N, 8, 1.

Note: The T/Mon NOC Remote Status Panel is designed only for use with T/Mon NOC or T/Mon SLIM. If morethan 10 seconds passes since the last communication from the T/Mon, the Remote Status panel will enter Standalone Mode. The Remote Status Panel's front Link LED will blink red to indicate Standalone Mode. Fordetails on Standalone Mode operation, see Section 8, "Standalone Mode."

9

Alarm Summary LEDs5

Fig. 5.1. Alarm Summary LEDs

The Remote Status Panel's Alarm Summary LEDs (Figure 5.1) display the present status of the Visible orAudible relays. Each Visible and Audible relay corresponds to a T/Mon alarm severity level, as shown in Table 5.A, below. When a relay is activated, it signifies that one or more alarms at the indicated severity level hasoccurred.

Visible Relays Audible Relays Alarm Status

Relay A Relay A Critical

Relay B Relay B Major

Relay C Relay C Minor

Relay D Relay D Status

Table 5.A. Visible and Audible relay alarm status assignments

When a Visible or Audible relay is latched, its corresponding LED lights in a distinct pattern and color:

· Critical: Blink Red

· Major: Solid Red

· Minor: Solid Amber

· Status: Solid Green

Fig. 5.2. Visible-Audible switch and Visible LED

The Alarm Summary LEDs only displays either Visible relay status or Audible relay status, but not both.

To select between displaying Visible relay status and Audible relay status, flip the Visible-Audible toggleswitch (Figure 5.2) to the appropriate position. When the switch is set to Visible mode, the Visible LED will lightsolid green.

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Silencing Critical and Major Audible Alarms6

The Remote Status Panel's two switch inputs are designed to connect to external buttons or switches on displaypanels for locally silencing Audible alarms.

When activated:

· Switch Input A silences Critical Audible alarms

· Switch Input B silences Major Audible alarms

The Audible alarms remain silenced until a new COS alarm occurs and T/Mon sends a Latch Relay command tothe Remote Status Panel.

Note: If the Remote Status Panel loses its connection to T/Mon, the unit enters Standalone Mode, in which theswitch inputs function slightly differently. For details, see Section 8, "Standalone Mode."

COM Status LEDs7

Fig. 6.1. COM status LEDs

The COM status LEDs (Figure 6.1) display the present status of the Remote Status Panel's communication ports.

LED Status Description

CraftBlink Green Transmit over craft port

Blink Red Receive over craft port

T/MonBlink Green Transmit over T/Mon RJ45 serial port

Blink Red Receive over T/Mon RJ45 serial port

Relay Solid Green One or more relays latched

LinkSlow Blink Green Link to T/Mon OK

Slow Blink Red No communication from T/Mon in more than 10 seconds

Table 6.A. COM LED status messages

COM LED status messages are described in Table 6.A, above.

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Standalone Mode8

Fig. 8.1. ACK button (to be used only when in Standalone Mode)

Under normal operation, the Remote Status Panel is always controlled by the connected T/Mon NOC or T/MonSLIM unit. If the Remote Status Panel receives no communication from T/Mon for more than one minute, theRemote Status Panel will enter Standalone Mode.

The Link LED indicates whether the Remote Status Panel is in Standalone Mode:

· If the unit is in Standard (connected) Mode, the Link LED slowly blinks GREEN.

· If the unit is in Standalone Mode, the Link LED slowly blinks RED.

While the Remote Status Panel is in Standalone Mode:

· The front panel ACK button (Figure 8.1.) will silence all four Audible relays. (In Standard Mode, theACK button doesn't do anything.)

· Switch Input A will temporarily override the Critical Audible relay, silencing the alarm speaker.Activating Switch Input A a second time will cut off the override, restoring the relay to its last known T/Mon-controlled state.

· Switch Input B will temporarily override the Major Audible relay, silencing the alarm speaker.Activating Switch Input B a second time will cut off the override, restoring the relay to its last known T/Mon-controlled state.

When the connection to the T/Mon is restored, the Remote Status Panel will exit Standalone Mode. T/Monwill reset all Remote Status Panel relays to reflect the current alarm status of the T/Mon.

Craft Port and Firmware Upgrades9

Fig. 9.1. Craft port

The craft port, located on the left side of the front panel (see Figure 9.1, above), is reserved for installingfirmware updates on the Remote Status Panel. Please retain the 6 ft. DB9M-DB9F download cable supplied withthe unit; this cable must be used to install any future firmware updates.

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Configuring T/Mon to Use the Remote Status Panel10

Before you can use the Remote Status Panel, your T/Mon NOC or T/Mon SLIM unit must be configured torecognize the new device.

The Remote Status Panel REQUIRES the following configuration settings:

· The Remote Status Panel must be connected to a T/Mon RS-232 serial port

· The remote port must be defined for DCP(F) INTERROGATOR

· The serial format must be 9600, 8, NONE, 1

· The remote port protocol must be DCPx

· The Remote Status Panel must be defined on Address 1

The next three sections give step-by-step instructions for the three stages of configuring T/Mon to use the RemoteStatus Panel:

1. Defining a T/Mon serial port

2. Defining the Remote Status Panel device.

3. Defining Remote Status Panel internal alarms.

Note: The T/Mon configuration instruction that follow assume that you are familiar with the T/Mon databaseeditor interface. For full instrutions on T/Mon configuration, see the T/MonXM Software User Manual.

Defining a T/Mon Serial Port10.1

Fig. 10.1.1. T/Mon serial port defined for Remote Status Panel

1. Using the supplied T/Mon Connector Cable, connect the Remote Status Panel to an available RS-232serial port on the T/Mon NOC or T/Mon SLIM. (For details, see Section 4.6, "RJ45 Connector: T/Mon.")

2. On the T/Mon, exit Monitor Mode to the Master menu.

3. From the Master menu, select Parameters > Remote Ports.

4. Using the F)ind, P)revious, or N)ext commands, navigate to the Remote Parameters screen for the serial

13

port connected to the Remote Status Panel.

5. Press E (Edit) to edit the port parameters.

6. In the Port Usage field, press Tab to select the list box. Highlight DCP(F) INTERROGATOR and pressEnter.

7. The Serial Format MUST be set to 9600, 8, NONE, 1

8. The Protocol MUST be set to X (DCPx protocol).

9. You can leave the other fields at their default settings. or change them if you like. The configurationfields and their possible settings are described in Table 10.1.A, below.

10. When you have tabbed through all the configuration fields and completed configuring the serial port,press F1 to access the Remote Device Definition screen, and proceed to Section 10.2, "Defining theRemote Status Panel."

Field Description

Port Usage MUST be set to DCP(F) INTERROGATOR.

Serial FormatBaud rate, word length, parity and stop bits settings. MUST be set to9600, 8, NONE, 1.

RTS Lead/Tail RTS on/off time. This setting is irrelevant on RS-232 ports.

Path BSecondary path for ring polling. Should be set to 0 for Remote StatusPanel usage.

Time OutTime the DCP interrogator will wait for a response before failing a poll.Range: 200–9999 msec. Default: 1000 msec.

Poll Delay Time between polls. Range: 0–9999 msec. Default: 0 msec.

ProtocolChoose from N (DCP), F (DCPf), X (DCPx) and 1 (DCP1). MUST be set toX for Remote Status Panel usage.

Poll Mode

How polling is performed:M (Master): T/Mon always polls RTUs. There can be only one master in anetwork.P (Passive): T/Mon never polls network, but will detect alarms.C (Combined): T/Mon starts in Passive Mode, but if it detects no networkactivity, it will enter Master Mode. If network activity is detected, T/Monreverts to Passive Mode.Default: M.

Warning ThresholdSeconds of no activity before T/Mon issues a warning. Range 5–999 sec.Default: 65 sec.

Switch ThresholdSeconds of no activity before T/Mon enters Master Mode. (CombinedMode only.) Range: 2–999 sec. Default: 70 sec.

Fail ThresholdNumber of consecutive failed polls before device failure is declared.Range: 3–20. Default: 3.

Fail Poll CyclesNumber of polling loop cycles before T/Mon polls failed devices. Range 0–255. Default: 20.

Check DCD on RcvEnables DCD checking to validate Rcv. Choose from Y (enable) or N(disable) Default: N

Immediate RetriesNumber of retries before proceeding to next address. Range: 0–9. Default:1.

Table 10.1.A. Remote Parameters screen field descriptions

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Defining the Remote Status Panel10.2

Fig 10.2.1. Remote Status Panel definition

1. From the Remote Parameters screen, press F1 to access the Remote Device Definition screen.

2. In the Address field, you MUST enter 1.

3. Fill in the Description and Site Name fields.

4. In the Device Type field, press Tab to select the list box. Highlight Remote Status Panel and pressEnter.

5. The cursor will skip the Displays field, since the Remote Status Panel only has one display.

6. You can leave the other fields at their default settings. or change them if you like. The configurationfields and their possible settings are described in Table 10.2.A, on page 15.

Fig. 10.2.2. Point Definition screen

7. If you want, you can view the Alarm Point Definition for the Remote Status Panel (shown in Figure10.2.1) by pressing F1. The alarm point descriptions for the Remote Status Panel are preset andrequire no user editing.

8. If you're at the Alarm Point Definition screen, press F10/Esc to return to the Device Definition Screen.From the Device Definition Screen, press F3 to access the Device Internal Alarm Assignment Screen.Proceed to Section 10.3. "Defining Remote Status Panel Internal Alarms."

15

Field Description

Port Number Number of serial port connected to Remote Status Panel.

Address DCP address of device. MUST be set to 1.

Description Optional device description. (50 character limit.)

Site Name Optional device name. (50 character limit.)

Device Type MUST be set to Remote Status Panel.

DisplaysNumber of displays monitored. This setting defaults to 1 for Remote Status Paneldevices.

Poll Type

How refresh polling is performed:U (Upset): Polls COS alarms.G (Group): Polls two displays at a timeF (Full): Updates every point on every pollDefault: U

Refresh Rate Number of poll cycles before a full update. Range: 0–999. Default: 127

FirmwareVersion

Leave blank. (Reserved for future use.)

LogUndefined

Determines whether undefined alarms appear in the Alarm Summary, StandingAlarm or COS screens. Choose Y (Yes) or N (No)

AddressDefaults

Set default options for all alarms from this address. Setting different optionsin the Point Definition screen will override these defaults.

Polarity Choose B (Bipolar) or U (Unipolar) Default: B

LoggingDetermines whether alarms from this address appear in the Alarm Summary,Standing Alarm and COS screens. Choose L (Log) or N (No log). Default: L

HistoryDetermines whether alarms from this address are written to the History Log.Choose H (History) or N (No History) Default: H

Level Sets alarm severity level. Choose A (Critical), B (Major), C (Minor) or D (Status).

StatusDetermines whether alarm triggers Visible/Audible relays in Remote Status Paneland built-in T/Mon NOC audible alarm speaker. Choose A (Alarm) or S (Status).Default: A

ReverseReverses polarity of alarm points. Choose R (Reverse) or N (No Reverse).Default: R

Description Default alarm point description. (40 character limit.)

WindowsAlarm Summary windows in which undefined alarms from this address will appear.Choose up to 8 separate default windows. Window range: 2–30. (More windowsavailable if additional Alarm Windows Software Modules installed.)

Message Default text message. Enter 0 for no message.

Table 10.2.A. Remote Device Definition screen field descriptions

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Defining Remote Status Panel Internal Alarms10.3

Fig. 10.3.1. Device Internal Alarm Assignment Screen

1. From the Device Definition screen, press F3 to access the Device Internal Alarm Assignment Screen.

2. Enter an internal alarm point number for a Remote Status Panel device failure and a Remote Status Paneloffline. Remember that user-defined internal alarms must be assigned to Address 11 or Address 12. (Forfull details on assigning internal alarms, see Section 14, "Define Internal Alarms," in the T/MonXMSoftware User Manual.

3. Press F8 to save your changes.

4. Press F10/Esc repeatedly to exit to the Master menu. You can now return to Monitor Mode.

5. Proceed to Section 10.4, "Setting Alarm Indicator Control Options."

17

Controlling the Remote Status Panel from T/MonMonitor Mode

11

Fig. 11.1. Alarm Indicator Control

From T/Mon's Monitor Mode, you can view the present status of the Remote Status Panel's relays, and you canturn Visible and Audible alarms on or off.

To view relay status, press Alt-F1 from the Alarm Summary Screen to access the Alarm Indicator Control(Figure 11.1, above.)

The Alarm Indicator Control lists each relay by alarm severity level. For a full description of the Alarm IndicatorControl fields and controls, see Tables 11.A and 11.B on page 18.

The Visible relays status reflects the Standing Alarm list, and the Audible relays status reflects the COSAlarm list.

Note: The Alarm Indicator Control settings apply equally to the Remote Status Panel and T/Mon NOC's built-inalarm speaker. You CANNOT set separate options for the Remote Status Panel and the built-in alarm speaker.

Fig. 11.2. Alarm Indicator Control when Remote Status Panel is offline or failed

If T/Mon cannot detect a connection to the Remote Status Panel, the VSTATE and ASTATE columns are shadedred, as shown in Figure 11.2, above.

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Field Description

LEV

Lists relays by Alarm Severity Level:A: CriticalB: MajorC: MinorD: Status

VCO

Visible Cut Off. If set to ON, the relay is disabled. If set to OFF, the relay functionsnormally. You can switch the Visible Cut Off for all relays by pressing F5 (VCO Off) orF6 (VCO On), or you can switch the VCO on and off for individual relays by moving thecursor to the appropriate field and typing “ON” or “OFF.”

VSTATEVisible State. Displays the status of the visible relays for this alarm severity level. Ifthere are any Standing alarms, display will read Active. If there are no Standingalarms, display will read None.

ACO

Audible Cut Off. If set to ON, the relay is disabled. If set to OFF, the relay functionsnormally. You can switch the Audible Cut Off for all relays by pressing F3 (ACO Off) orF4 (ACO On), or you can switch the ACO on and off for individual relays by moving thecursor to the appropriate field and typing “ON” or “OFF.”

ASTATEAudible State. Displays the status of the visible relays for this alarm severity level. Ifthere are any COS alarms, display will read Active. If there are no COS alarms,display will read None.

PER

Period. Number of seconds the relay will remain latched before automaticallyunlatching. If set to 0, relay will remain latched until the alarm is acknowledged. If set tohigher than 0, acknowledging the alarm will still unlatch relay before the PER elapses.To edit this setting, move cursor to appropriate field and type a number. Range: 0–100.Default: 0

RPTRepeat count. If set to ON, relay will alternately latch and unlatch for the set repeatcount. If set to 0, relay will latch once and stay latched until the alarm is acknowledgedor the PER elapses.

SND

Sets alert tones for the T/Mon NOC built-in alarm speaker. These settings have noeffect on the Remote Status Panel. There are four possible alert tones:SI: Siren (default for Level A – Critical)BE: Beep (default for Level B – Major)TO: Tone (default for Level C – Minor)NO: No sound (default for Level D – Status)

Table 11.A. Alarm Indicator Control field descriptions

Function Key Description

Arrow keys Move cursor through control fields.

F3 ACO Off: Sets ACO to off for all Audible relays. (Enables all Audible alarms.)

F4 ACO On: Sets ACO to on for all Audible relays. (Disables all Audible alarms.)

F5 VCO Off. Sets VCO to off for all Visible relays. (Enables all Visible alarms.)

F6 VCO On. Sets VCO to on for all Visible relays. (Disables all Visible alarms.)

Ctrl-F4 Enables/Disables T/Mon NOC built-in alarm speaker. This setting has no effecton the Remote Status Panel.

F10/Esc Exit Alarm Indicator Control window.

Table 11.B. Alarm Indicator Control key commands

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Technical Support12

DPS Telecom products are backed by our expert Technical Support representatives, live human beings with thetraining and skills to solve your problems fast. To help us help you better, please take the following steps beforecalling Technical Support:

1. Check the DPS Telecom Web site.You will find answers to many common questions on the DPS Telecom Web site, at www.dpstelecom.com/support. Look here first for a fast solution to your problem.

2. Prepare relevant information.Having the important information about your DPS Telecom product ready to hand will help us answeryour questions faster. Please have ready your hardware serial number and user number when you call. It'salso handy to write down all other important information about your DPS Telecom product. But if youdon't have all the information when you call, our Technical Support representatives can help you find it.

3. Have access to troubled equipment.Please be at or near your equipment when you call DPS Telecom Technical Support. This will help ussolve your problem more efficiently.

4. Call during Customer Support hours.Customer support hours are Monday through Friday, from 7 A.M. to 6 P.M., Pacific time. During thesehours Technical Support representatives are on duty in our fully equipped simulation lab.

DPS Technical Support Phone Number: (559) 454-1600

Emergency Assistance: Emergency assistance is available 24 hours a day, 7 days a week. For emergencyassistance after hours, allow the phone to ring until it is answered with a paging message. You will be asked toenter your phone number. An on-call technical support representative will return your call as soon as possible.

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WarrantyDPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' publishedspecifications and b) are substantially free from defects in material and workmanship. This warranty expires two years fromthe date of product delivery with respect to hardware and ninety days from the date of product delivery with respect tosoftware. If the purchaser discovers within these periods a failure of the product to substantially conform to the specificationsor that the product is not substantially free from defects in material and workmanship, the purchaser must promply notifyDPS. Within reasonable time after notification, DPS will endeavor to correct any substantial non-conformance with thespecifications or substantial defects in material and workmanship, with new or used replacement parts. All warranty servicewill be performed at the company's office in Fresno, California, at no charge to the purchaser, other than the cost of shippingto and from DPS, which shall be the responsiblity of the purchaser. If DPS is unable to repair the product to conform to thewarranty, DPS will provide at its option one of the following: a replacement product or a refund of the purchase price for thenon-conforming product. These remedies are the purchaser's only remedies for breach of warranty. Prior to initial use thepurchaser shall have determined the suitability of the product for its intended use. DPS does not warrant a) any product,components or parts not manufactured by DPS, b) defects caused by the purchaser's failure to provide a suitable installationenvironment for the product, c) damage caused by use of the product for purposes other than those for which it was designed,d) damage caused by disasters such as fire, flood, wind or lightning unless and to the extent that the product specificationprovides for resistance to a defined disaster, e) damage caused by unauthorized attachments or modifications, f) damageduring shipment from the purchaser to DPS, or g) any abuse or misuse by the purchaser.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE.

In no event will DPS be liable for any special, incidental, or consequential damages based on breach of warranty, breach ofcontract, negligence, strict tort, or any other legal theory. Damages that DPS will not be responsible for include but are notlimited to, loss of profits; loss of savings or revenue; loss of use of the product or any associated equipment; cost of capital;cost of any substitute equipment, facilities or services; downtime; claims of third parties including customers; and injury toproperty.

For an additional fee DPS may, at its option, make available by written agreement only an extended warranty providing anadditional period of time for the applicability of the standard warranty.

Technical SupportIf a purchaser believes that a product is not operating in substantial conformance with DPS' published specifications or thereappear to be defects in material and workmanship, the purchaser should contact our technical support representatives. If theproblem cannot be corrected over the telephone and the product and problem are covered by the warranty, the technicalsupport representative will authorize the return of the product for service and provide shipping information. If the product isout of warranty, repair charges will be quoted. All non-warranty repairs receive a 90-day warranty.

(800) 622-3314 • www.DpsTelecom.com • 4955 E. Yale Avenue, Fresno, California 93727

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