tips joins 360training.com family of businesses in this …
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TIPS JOINS 360TRAINING.COM FAMILY OF BUSINESSES
On October 1, 2021, TIPS joined the 360training.com family of businesses. We firmly believe this will be an incredible opportunity for you, as a Trainer, and for the TIPS program by providing you with access to a full array of online food safety programs that could help your business. As Tom Anderson, CEO of 360training, stated, “By combining our resources, we’re able to enhance public safety for communities across the nation.” And that’s precisely what we will do! 360training will maintain the mission of TIPS to enhance public safety through education about the responsible sale, service, and consumption of alcohol. We will continue supporting all existing partnerships and programs to ensure you receive the same high level of service when working with the TIPS team. We foresee wonderful opportunities in our future and yours, and look forward to working together with the goal of preventing intoxication, underage drinking, and drunk driving.
Visit
www.gettips.com
Call
(800) GET-TIPS
In This Issue…
About 360training.com 2
Train-the-Trainer Workshop Dates 3
Gearing Up for the Holidays 4
Get Training Your Way 5
Tips for Hosting Responsibly 6
Account Manager Updates 7
Government Relations News 8
Support the Hospitality Industry 9
360training Spotlight 9
TIPS Joins the 360training Family 10
Remote/In Person Training Options
11
The Back Page: In the News 12
October 2021 gettips.com
360training.com, Inc. Provider of the TIPS (Training for Intervention ProcedureS) Programs Thank you for subscribing to the TIPS Newsletter. We welcome your input and suggestions to enhance the information we provide on a monthly basis. If you have a suggestion for an article or topic or have a helpful hint to share with the TIPS community, please email us at [email protected]. Headquarters: 5000 Plaza on the Lake Suite 305 Austin, TX 78746 800-438-8477 Technical Support - ext. 600 Account Management: Laundra Craig - ext. 336 AR, FL, HI, MA, ME, MI, NE, NC, ND, SC, SD, UT, VA, VT, WY Lindsey Finch - ext. 396 AK, AL, AZ, CO, CT, DC, DE, ID, OH, MA, MT, NJ, NY, OH, OR, TX, WA Kerstin Kapture - ext. 398 CA, GA, IL, IN, IA, KS, KY, LA, MN, MS, MO, NV, NH, NM, OK, PA, RI, TN, WV, WI
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October 2021
360training is a leader in regulatory-approved online training and certification across a wide range of industries and professions in the United States. We focus on regulated training that helps ensure the health, safety, and financial security of customers and employees for the communities they serve. 360training has offices located in the following locations: • Austin, Texas, United States of America • Karachi, Pakistan • Manila, Philippines With more than 6 million users worldwide, our integrated strategy of content, regulatory rigor, technology, and service helps organizations and professionals qualify for jobs, manage their careers, and ensure they fulfill compliance requirements. Since launching in 1997, we have expanded our brands to include: • OSHAcampus® • Learn2Serve® • Agent Campus® • Meditec • VanEd Real Estate School • OSHA.com • HAZWOPERTraining.com • TIPS Doing so has enabled us to better serve individuals in food and beverage, real estate, safety, insurance, and financial services. We also provide exciting career opportunities for self-motivated individuals who are interested in joining a growing company focused on improving the outcomes for its customers and partners. At 360training, we promote a culture of excellence that fosters the success of our employees, while maintaining a team-centric environment that inspires them to do their absolute best. MISSION STATEMENT To provide individuals and organizations regulatory-approved training, enabling a safe, healthy environment for the communities they serve. VISION STATEMENT To be the nation’s most trusted provider for online training courses.
ABOUT 360TRAINING.COM
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• October 25-26 from 10:45 AM - 7:00 PM EST
• October 27-28 from 8:45 AM to 5:00 PM EST
• November 1-2 from 11:45 AM to 8:00 PM EST
• November 3-4 from 9:45 AM to 6:00 PM EST
• November 8-9 from 8:45 AM to 5:00 PM EST
• November 10-11 from 11:45 AM to 8:00 PM EST
• November 15-16 from 10:45 AM - 7:00 PM EST
• November 17-18 from 8:45 AM to 5:00 PM EST
• November 22-23 from 11:45 AM to 8:00 PM EST
• November 29-30 from 9:45 AM to 6:00 PM EST
COMMERCIAL
WORKSHOP SCHEDULE
• October 29 from 9:45 AM - 6:00 PM EST • November 12 from 11:45 AM - 8:00 PM EST • December 3 from 8:45 AM - 5:00 PM EST
UNIVERSITY
WORKSHOP SCHEDULE
TIPS REMOTE TRAIN-THE-TRAINER WORKSHOPS
BECOME AN ON STAFF TRAINER!
Why are our Remote Train-the-Trainer workshops so popular? Because… • You can attend conveniently from home,
work, or wherever you have WiFi and a computer.
• There are so many workshops available that you can pick one any week.
• The material is identical to the material used in the in-person workshop.
• These workshops are taught by our Master Trainer, Larry Moore.
Remote Train-the-Trainer workshops are a great option for businesses that need to get a trainer on staff and up and running quickly or for those getting back into training. We have several workshops scheduled for the remainder of the year so if the week you’re looking for is full, another workshop will be available. Please visit our website to register for a workshop that fits in your schedule!
October 2021
GEARING UP FOR THE HOLIDAYS
It’s that time of year again! As you prepare for holiday festivities, consider introducing tools that will ensure that you and your staff are successful serving and selling alcohol properly. Reach out to our Account Management staff at 800-438-8477 to order any of the tools below!
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Posters TIPS Trained establishments can display four unique
posters within their establishments to remind employees of the ways they should assess their guests. The posters include ID checking tips, intoxication rate
factors, behavioral cues, and levels of intoxication. The posters are a great way to reinforce TIPS training.
Cost: $10 per set + T&F
ID Checking Guides The 2021 ID Checking Guide is still available. This
100-page guide offers information about the physical characteristics of state IDs, including the issuing
agencies’ policies on lamination, specific state seals, and identification techniques. The guide also provides information on state-issued ID cards, military IDs, and
IDs from all the provinces in Canada.
Cost: $23.95 each + T&F
Incident Report Log Book This book provides an easy-to-follow format that encourages employees to apply what they have learned about good documentation. The book is broken down into two-parts: a Daily Log and
Incident Report Forms. Completing this log every day demonstrates consistency and commitment on the part of the establishment to monitor employee
practices and address alcohol-related incidents.
Cost: $30 each + T&F
October 2021
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Need training YOUR way??? Click the buttons below.
eTIPS provides you with access to training specific to your job and state requirements from anywhere!
October 2021
Take Course Order Pre-Paid Passports Contact Us
2021 has been a year of joy with more people entertaining, rescheduling weddings and celebrating every event they missed in 2020. So with football season in full swing and Halloween around the bend, here are some reminders to help you have a safe and enjoyable party:
1. Control access to the alcohol you provide.
• Avoid serving from common sources such as kegs or punch bowls.
• Consider hiring a trained professional to serve drinks at your party.
• Be sure that whoever pours the drinks is not consuming alcohol and monitors the other guests’ consumption.
2. Offer soft drinks, fruit juices, bottled water and coffee so guests have an alternative to alcohol.
3. Allow guests to have only one drink at a time. Discourage competitive or rapid drinking.
4. Provide plenty of appetizers, snacks and other food.
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TIPS FOR HOSTING RESPONSIBLY
5. Encourage interest in the football game (rather than drinking alcohol) as the primary focus of the party.
6. Request identification from anyone who appears to be 35 years of age or younger. Guests who cannot present a valid form of ID should not be given any alcohol.
7. Model appropriate behavior for your guests and be sure to communicate that becoming intoxicated is not the goal of the party.
8. Stop serving alcohol at least one hour before the party ends. Encourage guests to stay and enjoy a soft drink or coffee.
9. Make sure anyone who is visibly intoxicated does not receive any more alcohol and is not left alone. Even if the guest is not driving, an impaired guest can be injured or injure others in many ways, not just in automobile accidents.
10. When necessary, find alternative transportation for impaired guests.
October 2021
MAKE SURE FRIENDS DRINK IN MODERATION
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ACCOUNT MANAGER UPDATES
October 2021
Your dedicated TIPS Account Manager
can assist you with any of your TIPS
Training needs including:
• Purchasing materials (Participant Manuals, Trainer Guides, eTIPS registrations, ID Checking Guides, Incident Report Log Books, job-aid posters, etc.)
• Offering guidance as you prepare to train a TIPS session
• Assisting with eTIPS training registration or purchasing eTIPS Pre-Paid Passports
• Assisting with TIPS trainer certification for your employees/ colleagues
• Keeping you up to date on your TIPS certification and assisting with your trainer recertification needs.
Our Account Managers are eager to
work with you to implement TIPS
training whenever and wherever
possible.
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October 2021
GOVERNMENT RELATIONS NEWS
HOW TO PRINT JURISDICTIONAL LAWS & REGULATIONS
1. Log in to your TIPS Training Portal. 2. Click the menu header Other Information to expand
the menu. 3. Select Laws & Regulations Database. 4. Select the desired jurisdiction from the left. 5. Near the top of the page, click Select a Report, and
then Jurisdiction Laws & Regs Summary. 6. In the popup window, choose a report format (PDF,
Excel, Word, etc.) and then click the Print button.
TIPS ALCOHOL EDUCATION: A GIFT FOR THE COMMUNITY
Year end is fast approaching. It’s a good time to review your remaining grant dollars and put them to work for you. Workshops are a great way to invest these funds to provide alcohol education and train in the prevention of underage drinking. Whether through Train-the-Trainer Workshops or eTIPS Pre-Paid Passports, TIPS training can help your agency develop and implement effective alcohol-education programs. Feel free to contact the Account Manager for your state to learn more!
ALCOHOL LAWS & REGULATIONS If you have your finger on the pulse of decision making in your state, you probably are aware of the continued fluctuations in policies and regulations related to carry out and alcohol to-go, vaccination requirements, and celebratory gatherings. Not all of those changes make it to the written state alcohol laws and regulations, so it’s important to be aware of those that are approved by state legislatures and those that are not. Find State Laws & Regulations here. Select your state for more detailed information.
If you have any questions about the information
listed above, contact 360training’s Government
Relations Department at 877-881-2235 or
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October 2021
In which year was Halloween first celebrated in America? Answer: 1840.
In common years, October begins on the same day of the week as which month? Answer: January.
October ends on the same day of the week as which month? Answer: February.
The Hospitality Industry Needs Additional Support!
As Congress returns for a busy fall with major legislative deadlines, we must continue to advocate for maximum relief for distillers and the hospitality industry! Join us in urging Congress to support hospitality industry businesses – including restaurants, bars and distilleries that depend on on-site sales by taking action HERE! High demand for limited Restaurant Revitalization Fund (RRF) resources has meant that many struggling businesses have been unable to access much-needed support. Additional funding for the RRF is critical to ensuring the hospitality industry’s recovery. Without further relief, many hospitality businesses may be forced to close their doors permanently. These businesses support countless jobs in communities and contribute to vibrant main streets across the country. We appreciate congressional support for the RRF, but it is clear the hospitality industry is in need of additional support. Join us in urging your members of Congress to support additional funding for the Restaurant Revitalization Fund by passing the Restaurant Revitalization Fund Replenishment Act.
Doug is an e-Learning professional with more than 17 years of experience developing online courses, driving product strategy, and leading teams of writers, instructional designers, and LCMS developers. He joined 360training in May of this year as the Vice President of Content and Development and is excited about the TIPS acquisition: “TIPS offers the best alcohol safety training courses on the market, hands down, and we couldn't be more thrilled about adding these courses to 360training's existing library of outstanding service industry training products. ”
Introducing…
Doug Marshall Vice President of Content & Development
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We are very excited to share that TIPS has joined the 360training family of businesses. We firmly believe this will be an incredible opportunity for you, as a Trainer, and for the TIPS program by providing you with access to a full array of online food safety programs that could help your business. As Tom Anderson, CEO of 360training, stated, “By combining our resources, we’re able to enhance public safety for communities across the nation.” And that’s precisely what we will do! 360training will maintain the mission of TIPS to enhance public safety through education about the responsible sale, service, and consumption of alcohol. We will continue supporting all existing partnerships and programs to ensure no lapse in the quality of products and care you receive when working with or buying from TIPS. All current TIPS programs will continue without disruption, and there are no significant foreseeable changes. What does this mean for you? 1. We will still offer Classroom training!
There is an immeasurable added value to providing classroom instruction. Your extensive experience in the food and beverage industry enhances the learning experience and helps participants develop the confidence that they too can overcome any challenge they may face. We will continue to support you and provide the resources you need to succeed in your role.
TIPS JOINS THE 360TRAINING FAMILY OF BUSINESSES
2. Over time, you will see improvements made. 360training understands and appreciates the
importance of continuity and reliability in business. However, we also recognize that we can improve the overall user experience and user interface of the training portal. By streamlining specific processes and procedures and enhancing some tools and reports, our changes will make the process of managing your employees' training more straightforward and less time-consuming.
3. You can expect the same degree of excellence from our alcohol training courses.
The courses will have the same outstanding presentation, easy-to-understand modules, and helpful reinforcement quizzes. We are working diligently to ensure the only changes made to TIPS are positive, like lower prices, a better LMS for businesses, and superior website navigation.
That said, we welcome feedback and suggestions about what information and tools you/your business would like to see moving forward. We will continue to work hard to meet your training needs with the goal of preventing intoxication, underage drinking, and drunk driving. As always, we are here to provide you with the support and information you need at 800-438-8477 Monday – Friday 8:30 AM – 5:15 PM EST or visit our website.
October 2021
As you can see, there are several training options available that enable you to maintain your training program even during these trying times. We are here to help if you have any questions!
FEATURE HELPFUL TIP INSTRUCTIONS
OPTION 1: Fully Remote
Vouchers are purchased in advance
for $16 each.
If you have an inventory of manuals, they never expire and can be used at a later
date.
Many jurisdictions have regulations limiting gathering size. You can offer participants fully remote training sessions and online exams. This option allows you to: • Present the TIPS program using your favorite online conferencing service. • Provide access to the certification exam online with TIPS Exam Vouchers. The course materials are already available in your Training Portal. As an added benefit, exam results are immediately available to the participant.
OPTION 2: Remote Course / Online
Proctoring
This option works great if you have only
a few people who need certification.
If you would like to use your existing Participant Manuals, you can offer a proctored, oral exam. With this option: • Distribute the manuals in advance. • Conduct the training session online as in OPTION 1. • Upon completion, provide the exam either orally or present the questions
on your screen. Participants will then return the exam forms to you, and you send in the session documents to be processed as you normally would. WARNING: It is forbidden, yes FORBIDDEN, to provide printed or digital copies of the exam to individuals outside of your session. So, do not print the exam and give it to any individual. This is to ensure exam and system integrity.
OPTION 3: Remote
Course / In Person Exam
This option enables you to limit exposure
to larger groups of individuals while maintaining the integrity of your testing method.
Depending on the jurisdiction, you may be permitted to gather in small groups but you may prefer not to schedule several small sessions. In this case, you can hold a larger remote session, as in the options above, and proctor the exam for smaller groups. For this option: • Be sure to remove the exam forms from the back of the manuals. • Distribute the manuals in advance. • Conduct the session online as in OPTION 2. • Upon completion, schedule as many or as few people as you feel
comfortable to come into your establishment to take the exam in person. This option provides the ability for you to assist those who may need help during the exam (no giving answers!).
REMOTE / IN-PERSON TRAINING OPTIONS Organizations all across the world are using remote TIPS training to prepare their staff to sell and serve alcohol responsibly. TIPS training is even more important now as jurisdictions and economies reopen. To effectively use this time of transition, we offer several options to assist in training new staff and ensuring individual certifications are up to date. The training options below seamlessly provide high-quality, engaging, and effective training, even if you are not in the same room as your participants.
REMOTE / IN-PERSON TRAINING OVERVIEW
[email protected] Visit
www.gettips.com
Call
(800) GET-TIPS
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Follow “The TIPS Program” on:
Join your TIPS certified peers and others in these one-of-a-kind forums!
NABCA INDUSTRY LINKS The NABCA has done an incredible job of collecting and making available information for all states. The COVID-19 Resources site is organized in a way that is easy to navigate and get to what you need. The continued efforts by the NABCA makes their site a valuable resource for you to tap into this holiday season.
CDC HOLIDAY GUIDELINES By now you’re aware that the CDC came out with guidelines for the 2021 holiday season and has deemed that those recommendations were not suitable at the time. Even though revised 2021 guidelines have not been posted, please stay alert as to the guidelines in your area and refer to the CDC site for helpful recommendations that will help you to protect your business, employees and customers.
THE BACK PAGE: IN THE NEWS
ALCOHOL, FOOD HANDLER & FOOD SAFETY MANAGER GUIDELINES
We are so excited to be part of the 360training.com family of businesses! This provides us with the opportunity to make available to all of you so many more programs that will allow you to ensure compliance with state and local guidelines. Check out 360training.com to learn more about food safety, food handling, cannabis vendor training, takeout and delivery and so much more!
October 2021