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TRANSCRIPT
Tipping
Point
Change, Dialogue, and Action:
Applying the Tipping Point to Organisational Change Management
The Tipping Point is a fresh approach to change that uses
lessons learned from public health to make your organisational
change initiative both contagious and sustainable.
Tipping
PointTipping Point: A Model for Change
The Tipping Point workshop uses a computer simulation in a
workshop setting where
participants can experience the dynamics of
organisational change.
Tipping
PointTraditional Thinking
Traditional Mental Models about cause and effect are structured like the diagram below.• Each variable has an independent effect on the outcome.• Does not help you to think through the long term effects or the interactions between variables.
... contrast with the Tipping Point...Infrastructure
Reward & Recognition
Contact with Advocates
Mass Exposure
Walk the Talk
Hiring Advocates
Shift Resisters Advocates
Tipping
Point
Advocates
Tipping Point Computer Simulation Structure
regression rate
population mix
infusion rate ME effectiveness rateeffectiveness of
contactsME effectiveness
infrastructure coststotal implemental cost
mass exposure costlabor rate
R&R costs
costs of contacts hiring costsEnvironmental Support
FlowInformation
Apathetics
Incubators Advocates
Resisters
Infrastructure
Reward & Recognition
Contact with Advocates
Mass Exposure
Walk the Talk
Hiring Advocates
Shift Resisters
Tipping
Point
The Tipping Point Simulation Control Panel
Numerical Output
Results plotted in solid lines%Advocates (Green) %Apathetics (Red)Team’s
Strategy
Levers Set to Reflect the Strategy
Sketch of Anticipated Results (Dotted Lines)
Tipping
Point
By experimenting with change strategies in a workshop setting, participants…… surface their hidden assumptions about change.… create a shared mental model of what it takes to
successfully implement an organisational change.… gain effective tools to apply to their own change
initiatives.
Dialogue and Teamwork
Tipping
PointThe Tipping Point provides a new way to think systemically about how significant change happens within an organisation.
regression rate
population mix
infusion rateME effectiveness rateeffectiveness of
contactsME effectiveness
infrastructure coststotal implemental cost
mass exposure costlabor rate
R&R costs
costs of contacts hiring costsEnvironmental Support
Contacts per Advocate
Hire AdvocatesShift Resisters
Mass Exposure
Reward & Recognition
InfrastructureWalk the Talk
Apathetics
Incubators Advocates
Resisters
Dialogue around a simulated strategy helps surface assumptions that underpin decisions and actions – at low cost and low risk.
Learning quickly and as a team can make a change both contagious and sustainable – leading to extraordinary business results.
Summary
Tipping
PointMore Information
Another Book: Creating Contagious Commitment
goes into depth on the theory behind and applications of the Tipping Point simulation.
© Andrea Shapiro
For a Tipping Point workshop in
your organisation or to be trained to use it in your own work:
End
Dr. Husam AlshareefManaging Director & Chief Consultant
Tel: +966 11 490 [email protected]
Comes with CDA Workshop: 1- Contagious Commitment at Work & 2- Change,
Dialogue & Action Workbook