tim straughan, chief executive [email protected] assist national conference 2009 “quality...

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Tim Straughan, Chief Executive [email protected] ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

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Page 1: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Tim Straughan, Chief Executive

[email protected]

ASSIST National Conference 2009“Quality Informatics: your role in delivering the NHS

Next Stage

Page 2: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

The big three - across the world

1. Quality of care

2. Economic downturn

3. Information to help address 1 and 2!

Page 3: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

NSR Review

Set out ambitious commitments for making quality the organising principle of the NHS

We can only be sure to improve what we can actually measure" Lord Darzi, High Quality Care for All, June 2008

Page 4: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Informatics Challenges

• Clinical quality • World Class Commissioning• Payment by Results• Improving efficiency• Audit, inspection and assurance

For which we need to: Measure the right things Measure them right Use the measures right…

Page 5: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Vision:

To be the recognised source of relevant health and social care information

Mission:

To drive the use of information to improve decision making and deliver

better care

The Information Centre has a primary aim to become a key enabler of improved patient care

The NHS Information Centre for health & social care

Page 6: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

2009/10 NHSIC Programmes

Data Sources

Information for Commissioning

Clinical programme

Information forFinance & Performance

Information for Workforce Planning and Productivity

Information forSocial Care Services

Information for PatientsNHS Choices content

NHS Information Reporting Service ( include. GPES)

Data Quality Programme Syndication of Information Honest Broker Signposting of Information

Information Services and AnalysisNHS IC Organisational Development & Capacity

Building frontline information management capacity/professional development

NHS Spine Data

Care outcomes data

Research DataFinance Data

Workforce + ESR Data

Primary Care

Other Data Sources

Data Standards Programme

Frontline Programmesenabling better care

Information management programmes

Streamlining Data Collections

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Page 7: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Measure the right things – NHS IC Programmes

• Clinical:– Indicators for Quality Improvement, Public

Health, Clinical Audit & research

Page 8: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Indicators for Quality Improvement (IQI)

• What– details of over 200 quality of care indicators – see

www.ic.nhs.uk/mqi • Purpose

– resource for local clinical teams providing a set of robust indicators which they can use as the basis for local quality improvement

– source of indicators which can be used to benchmark and compare providers

• Criteria for indicators– clear evidence base– clear, unambiguous definition– robust calculation methodology (appropriately defined,

standardised and risk-adjusted to avoid perverse incentives, gaming and misinterpretation)

– support from professionals

Page 9: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Measure the right things – NHS IC Programmes

• Clinical:– Indicators for Quality Improvement, Public

Health, Clinical Audit & research

• Information for Patients – NHS Choices

• Information for Commissioning

Page 10: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Commissioning Cycle

NHS Comparators Local in/outpatient disease area activity, costs, outcomes, and identifying prescribing activity.

Quality and Outcomes Framework Resourcing healthcare based on practice-level prevalence data.

Clinical Audit Compare clinical conditions and treatment received for cancer, heart disease, diabetes and renal services.

General Practice & DentistryStatistics providing insight into earnings, expenses, levels and types of activity

Health Survey for England Annual snapshot of the nation’s health and health needs.

Over 120 health and social care publications Comprehensive insight into disability, older people, child health and measurement, screening, eye care, maternity, general practice, and mental health.

Joint strategic needs assessment (JSNA)JSNA core dataset focussing on a list of indicators, cross-tabulated against Vital Signs and the National Indicator Set.

Health Poverty IndexCompare the indicators that influence health inequalities between different areas.

Neighbourhood Statistics ServiceUnderstand the factors involved in reducing neighbourhood deprivation levels.

Social Care publications and statisticsHow much is being spent on social care services locally?

Healthcare Resource Groups (HRGs)Supports determining of service provision based on measuring current and future treatments.

Lifestyle PublicationsInsight into alcohol consumption, obesity, smoking, drug misuse, and specialist surveys relating to young people.

iView WorkforceOnline resource enabling NHS workforce planning, using statistics on NHS staff numbers, earnings, turnover, and vacancies.

Hospital Episode Statistics (HES) Records of all admissions to NHS hospitals in England.

http://www.ic.nhs.uk/commissioning

Page 11: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Measure the right things – NHS IC Programmes

• Clinical:– Indicators for Quality Improvement, Public

Health, Clinical Audit & research

• Information for Patients – NHS Choices

• Information for Commissioning

• Information for Social Care

Page 12: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

National Adult Social Care Information System (NASCIS)

Page 13: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Measure the right things – NHS IC Programmes

• Clinical:– Indicators for Quality Improvement, Public Health, Clinical Audit &

research• Information for Patients – NHS Choices• Information for Commissioning• Information for Social Care• Information for Workforce Planning and Productivity• Information for Finance and Performance:

– new performance regime: operational standards and targets, quality and safety, User experience & Board capability

• Data Standards: – Community, Social Care, Maternity…

• Streamlining Data Collections

Page 14: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Measure things right: NHS IC Programmes

• NHS Information and Reporting Services (NIRS)

Page 15: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

La

nd

ing S

tag

ing

Data Collation and Processing

NHS Analysisand

ReportingService

Data submitted byall providers ofNHS “acute” andMental Health Care

Extracts for Non NHSorganisations

User access

ClinicalAudit

Data from primary care

GPExtractServer

reports

User access

ClinicalDashboards

User access

NationalApplications

(e.g. PDS, CAB,EPS, ESR etc.)

QMAS

User access

NHAIS

User access

GPExtractService

ResearchCapability

Programme

Analysis and Presentation

Data Sources

Universal DataWarehouse

NHS Information Reporting: Future Vision

Page 16: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

• Framework for the processing datasets for analysis and reporting

• Construction and presentation of indicators, across datasets, to NHS-wide standards

• Information presented via multiple channels• Three phases:

1. National PbR Analysis & Reporting2. HES Replacement & NHS Comparators3. Future additions, e.g. Patient Reported

Outcome Measures, other datasets etc

Analysis & Reporting Services within NIRS – “NARS”

Page 17: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Objectives for NARS:to focus on analysis and presentation NHS Analysis

and Reporting

Service

Extracts for Non NHSorganisations

User access

reports

User access

ClinicalDashboards

User access

User access

User access

GPExtractService

ResearchCapability

Programme

Analysis and Presentation

Page 18: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

Use measures right: NHS IC Programmes

• Honest broker

• Syndication

• Signposting

• Building frontline IM capacity– Shared solutions to shared problems– Providing practical guidance and advice– Supporting skills development

Page 19: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage

For further information

• Attend today’s workshops

• Visit the NHS IC stand

• Talk to NHS IC staff here today

• Visit our website

Page 20: Tim Straughan, Chief Executive tim.straughan@ic.nhs.uk ASSIST National Conference 2009 “Quality Informatics: your role in delivering the NHS Next Stage