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  • Tier Certification

    Tiers is the Global Language of Data Center Performance Tier Certification is the Accountability

    Banking & Financial Services Data Center Services Defense Education Electrical Utility Government Healthcare Insurance Manufacturing Pharmaceutical Petrochemical Relief and Aid Technology Telecommunications

    Participating Industries

    Angola Argentina Australia Brazil Canada Chile China Colombia Costa Rica Curacao Cyprus Czech Republic Ecuador Honduras Hong Kong Hungary India Indonesia Italy Jamaica Kazakhstan Korea Latvia Lebanon Lithuania Luxembourg Malaysia Malta Mauritius Mexico New Zealand Nicaragua Nigeria Pakistan Panama Paraguay Peru Portugal Qatar Romania Russian Federation Saudi Arabia Singapore South Africa Spain Switzerland Taiwan Thailand Trinidad Turkey Ukraine United Arab Emirates United Kingdom United States Venezuela Vietnam Ireland Netherlands

    Tier Certification is Worldwide Credibility

    See Tier Certifications by country in our interactive map: http://uptimeinstitute.com/TierCertification/certMaps.php

    Certifications SummaryUptime Institute is the only organization worldwide that Certifies data center designs, facilities, and operations to the Tier Classification System (I-IV) and Operational Sustainability criteria. Tier Certification is an unbiased, third-party validation of the Tier level that benefits both enterprise and third-party data centers. Tier Certifications have been awarded worldwide to corporations across all industries, governments, and universities.

    Tier Certification recognizes organizational accomplishmentthe data center capital investment will yield sustained uptime to support the business. Weakness in the data center infrastructure translates to lost capital investment. Tier Certification assures all stakeholders that the data center investment has been protected against such loss.

    Tier Certification also recognizes industry achievementa competitive differentiator from self-certifications that are often misleading. Tier Certifications elevate a data

  • Tier Certification of Design Documents

    ProcessUptime Institute team of consultants reviews 100% drawings in our offices.

    Tier issues are documented without incurring travel time and expense

    Tier deficiencies are delivered via PDF report

    A second review is included to close resolved issues

    The successful completion of the review culminates with Uptime Institute awarding a letter and foil of Tier Certification of Design Documents

    Timeline Coordination of design drawing delivery

    E-mail or courier of full design document package to Uptime Institute offices

    Review of documents

    Report writing

    Delivery of report to Client in locked PDF

    Teleconference to ensure understanding of report findings

    Revision of drawings by design team to address identified issues

    Review of revised drawings to validate that all outstanding Tier issues have been resolved

    Letter and foil of Design Certification awarded

    center to a preeminent and highly visible position in the industry. Tier Certification satisfies the need for an unbiased, due diligence assessment, thereby raising client confidence and reducing the duration and cost of the contracting process.

    Uptime Institute Tier Certification is unique in the industry in its rigor and comprehensiveness, differing from a number of other compliance assessments that rely on a sampling or representative analysis. Tier Certification provides an analysis of each and every system down to the level of valve positions and panel feeds.

    Certification provides assurances that there are not shortfalls or weak links anywhere in the data center infrastructure. There is no effective way to ensure consistency in engineering concepts at the detailed level and allow for shortcuts or substitutes. The Tier Certification process was developed with the consequences of failure in mindin terms of infrastructure investment and market perception.

    Tier Certification seamlessly incorporates into the project schedule. The process ensures that deficiencies in the design are identified, solved, and tested before operations commence.

    Operational Sustainability Certification is the final phase, to identify the behaviors and risks beyond design and construction that impact the ability of a data center to perform over the long term. Operational Sustainability Certification recognizes operational excellence and mitigation of operator errorsthe leading cause of data center outages.

    Certifications Process & TimelineTier Certification specifically applies toand recognizesfunctionality and capacity that is demonstrated on the design documents for Tier Certification of Design Documents, and infrastructure that is installed/implemented during the site visit for Tier Certification of Constructed Facility.

    Why Tiers? The Tier Classification System is the only benchmark-

    ing system developed by and for data center owners.

    Tiers is not one size fits all, but allows for many ways

    to meet the criteria. You and your team determine the

    best solution for your project.

    Tiers has been proven worldwideno conflicts with

    local code or regulation in over 40 countries.

    CompanyData Center

    Expires 30 January 2017

    All Tier Certification of Design Documents awards issued after 1

    January 2014 will expire two years after the award date. This will not

    impact Tier Certification of Design Documents issued prior to this

    policy change or currently contracted and under way.

  • Tier Certification of Constructed Facility

    ProcessUptime Institute team of consultants gathers data on site over multiple days in order to validate the facilitys Tier objective.

    Consultants confirm that the facility was constructed as designed and Tier objectives will be met

    Site functionality demonstrations are observed

    The successful completion of the on-site review culminates with Uptime Institute awarding a letter, foil, and plaque of Tier Certification of Constructed Facility

    Timeline Preparation of functionality demonstration list

    Coordination of site visit

    Team deployed to data center site location

    On-site assessment of installed infrastructure equipment and observations of site functionality

    Team returns to offices

    Data analysis and report writing in offices

    Reports delivered to Client in locked PDF

    Teleconference to ensure understanding of report findings

    Letter, foil, and plaque of Facility Certification awarded

    CompanyData Center

    30 January 2015

    Tier Certification of Operational Sustainability Certification

    ProcessUptime Institute team of consultants reviews data off site and on site over multiple days in order to evaluate the effectiveness of each component of Management & Operations and Building Characteristics.

    Consultants review Tier Certification deliverables

    Site Location risk assessed

    On-site assessment to validate specific behaviors and risks

    Deficiencies and recommendations are delivered via PDF report

    The successful completion of the review culminates with Uptime Institute awarding a letter, foil, and plaque of Tier Certification of Operational Sustainability

    Timeline Coordination of site visit

    Review of Tier Certification, Site Location risks, and preparation of agenda and needs list

    Team deployed to data center site location

    On-site tour, staff meetings, and assessment of behaviors and risks; survey the local area to identify Site Location risks; debrief management

    Team returns to offices

    Data analysis and report writing in offices

    Reports delivered to Client in locked PDF

    Letter, foil, and plaque of Operational Sustainability Certification awarded

    CompanyData Center

    Expires 30 January 2018

    All Tier Certification of Operational Sustainability awards issued

    after 1 January 2014 will expire as follows: three years for Gold from

    the award date, two years for Silver, and one year for Bronze. This

    will not impact Tier Certification of Operational Sustainability issued

    prior to this policy change or currently contracted and under way.

    The Tier Certifications are a source of pride, motivation, and inspiration for Mobily. We look forward to more years of productive collaboration with Uptime Institute.

    Essam O. Jubair, Mobily Vice President Buildings & Facilities

    (Saudi Arabia)

  • 2014 Uptime Institute, LLC. All rights reserved 00007 A

    Uptime Institute is a division of The 451 Group, a leading technology industry analyst and data company. Uptime Institute has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia.

    Visit www.uptimeinstitute.com for more information.

    Supplements to Tier Certification

    Progress ReviewsProgress reviews at significant design milestones (Concept Design & Detailed Design) are supplemental to Tier Certification. Progress Reviews function as an interim check-in to ensure that non-compliant solutions are identified early in the process, before they affect schedule, budget, and project success.

    Tier Gap AnalysisSummary-level Tier review of design documents to identify capital-level gaps within the Tier objective. This is not a Certification, but a report of the major, capital-level deficiencies to the Tier objective. This allows the owner a preview to understand the large Tier issues and most effectively evaluate the appropriate investment in

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