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TIBCO LogLogic® Log Management Intelligence (LMI) Hardware Installation Guide Software Release 5.4 November 2012 Two-Second Advantage ®

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Page 1: TIBCO LogLogic® Log Management Intelligence (LMI)

Two-Second Ad

TIBCO LogLogic®

Log Management Intelligence (LMI)

Hardware Installation GuideSoftware Release 5.4November 2012

vantage®

Page 2: TIBCO LogLogic® Log Management Intelligence (LMI)

Important Information

SOME TIBCO SOFTWARE EMBEDS OR BUNDLES OTHER TIBCO SOFTWARE. USE OF SUCH EMBEDDED OR BUNDLED TIBCO SOFTWARE IS SOLELY TO ENABLE THE FUNCTIONALITY (OR PROVIDE LIMITED ADD-ON FUNCTIONALITY) OF THE LICENSED TIBCO SOFTWARE. THE EMBEDDED OR BUNDLED SOFTWARE IS NOT LICENSED TO BE USED OR ACCESSED BY ANY OTHER TIBCO SOFTWARE OR FOR ANY OTHER PURPOSE.USE OF TIBCO SOFTWARE AND THIS DOCUMENT IS SUBJECT TO THE TERMS AND CONDITIONS OF A LICENSE AGREEMENT FOUND IN EITHER A SEPARATELY EXECUTED SOFTWARE LICENSE AGREEMENT, OR, IF THERE IS NO SUCH SEPARATE AGREEMENT, THE CLICKWRAP END USER LICENSE AGREEMENT WHICH IS DISPLAYED DURING DOWNLOAD OR INSTALLATION OF THE SOFTWARE (AND WHICH IS DUPLICATED IN THE LICENSE FILE) OR IF THERE IS NO SUCH SOFTWARE LICENSE AGREEMENT OR CLICKWRAP END USER LICENSE AGREEMENT, THE LICENSE(S) LOCATED IN THE “LICENSE” FILE(S) OF THE SOFTWARE. USE OF THIS DOCUMENT IS SUBJECT TO THOSE TERMS AND CONDITIONS, AND YOUR USE HEREOF SHALL CONSTITUTE ACCEPTANCE OF AND AN AGREEMENT TO BE BOUND BY THE SAME.This document contains confidential information that is subject to U.S. and international copyright laws and treaties. No part of this document may be reproduced in any form without the written authorization of TIBCO Software Inc.TIBCO, The Power of Now, and LogLogic are either registered trademarks or trademarks of TIBCO Software Inc. in the United States and/or other countries.All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.THIS SOFTWARE MAY BE AVAILABLE ON MULTIPLE OPERATING SYSTEMS. HOWEVER, NOT ALL OPERATING SYSTEM PLATFORMS FOR A SPECIFIC SOFTWARE VERSION ARE RELEASED AT THE SAME TIME. SEE THE README FILE FOR THE AVAILABILITY OF THIS SOFTWARE VERSION ON A SPECIFIC OPERATING SYSTEM PLATFORM.THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.THIS DOCUMENT COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THIS DOCUMENT. TIBCO SOFTWARE INC. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS DOCUMENT AT ANY TIME.THE CONTENTS OF THIS DOCUMENT MAY BE MODIFIED AND/OR QUALIFIED, DIRECTLY OR INDIRECTLY, BY OTHER DOCUMENTATION WHICH ACCOMPANIES THIS SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY RELEASE NOTES AND "READ ME" FILES.Copyright © 2002-2012 TIBCO Software Inc. ALL RIGHTS RESERVED.TIBCO Software Inc. Confidential Information

Page 3: TIBCO LogLogic® Log Management Intelligence (LMI)

Congratulations on purchasing a LogLogic Appliance!

The LogLogic® Appliance-based solution enables you to capture and manage log data from all types of sources in your enterprise. LogLogic Appliances install within minutes and begin collecting and aggregating data from connected log sources immediately.

Follow these steps to quickly install your LogLogic Appliance. For logging in and configuring your Appliance refer to the LogLogic Installation and Upgrade Guide.

Step 1: Unpack and Verify Parts in the KitUnpack and verify the following parts are available in the kit.

Table 1 Appliance Kit Components

Item Qty Part Number Description

1. 1 N/A LogLogic Appliance

2. 2 403-0002-00 Power cords (Note: LX820 Appliance has only 1 power cord)

3. 1 706-0063-00 Rail Kit

4. 1 403-0014-00 Null modem cable, DB9 F/F, 6 feet

5. 1 100-0712-01 Documentation & Supplemental CD

6. 1 100-0725-01 Pre-ship FQC Checklist

7. 1 100-0736-01 Packing list

Rail Kit Components

1. 1 TW1-S28-96012-G 28” RAIL

2. 2 TW1-S28-20030-B 4” Adjust Bracket

3. 2 TW1-S28-20040-B 5” Adjust Bracket

4. 4 3E-100-03000-B M5 Nut Plate

5. 4 3E-100-04000-B M4 Nut Plate

6. 12 TW-000-30320-AR M5 x 10.0L screws

7. 20 CS4+10FN M4 x 10.0L screws

8. 10 CS4+4FN M4 x 4.0L screws

9. 10 TW-000-30230-A M5 x 10.0L screws

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Page 4: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 2: Attach Mounting Rail Brackets

Figure 1 Rail Kit Components

Step 2: Attach Mounting Rail BracketsThe position of chassis and rails with a side view of cabinet with one-2U system is shown below.

Figure 2 Side View of the Appliance

1. Remove the two identical main rails and the inner rails from the box.

2. Attach inner rails to chassis (either left or right side) by using M4x4.0L screws. Use 4 screws for 1U and 3 screws for 2U on each side.

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Page 5: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 2: Attach Mounting Rail Brackets

Figure 3 Attach Inner Rails

3. For Cabinet with square mounting holes: Attach and screw in the adjustable rear bracket to the outer rail as shown below (the rear bracket should be movable in front and back).

Figure 4 Attach Rear Bracket

4. Follow the orientation specified below to install the outer rail and rear bracket with screws and nut plates on the cabinet. Tighten the screws (as show in Figure 4) after the whole outer rail set is mounted to the cabinet posts.

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Page 6: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 2: Attach Mounting Rail Brackets

Figure 5 Install Outer Rails

5. For Cabinet with round mounting holes: Attach and screw in the adjustable rear bracket to the outer rail as shown below (the rear bracket should be movable in front and back).

Figure 6 Attach Rear Bracket

6. Follow the orientation specified below to install the outer rail and rear bracket with screws and nut plates on the cabinet. Tighten the screws (as show in Figure 6) after the whole outer rail set is mounted to the cabinet posts.

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Page 7: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 2: Attach Mounting Rail Brackets

Figure 7 Install Outer Rails

7. Slide the chassis into the cabinet by inserting inner rails to the outer rail mounted in the cabinet.

Figure 8 Slide the Chassis

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Page 8: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 3: Connect Cables

Step 3: Connect Cables1. Connect the power cables (located at the back side of the Appliance) as shown below.

Figure 9 Connected Power Cable (LX820 - 1 Power Cable)

Figure 10 Connected Power Cables (for 1U system)

Figure 11 Connected Power Cables (for 2U system)

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Page 9: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 3: Connect Cables

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2. Connect the Ethernet cables (located at the back of the Appliance) as shown below.

Note: These cables are not included in the kit.

Figure 12 Connected Ethernet Cables (for 1U system)

Figure 13 Connected Ethernet Cables (for 2U system)

3. For Setting up with Console – Connect one end of the Null modem cable located at the back of the Appliance and attach the other end to a laptop or terminal device, for example, HyperTerminal or puTTY.

Note: This step is required only when you are setting up the Appliance using the Console. If you are setting up with a Browser, skip this step and go to Step 4: Power up the Appliance.

Figure 14 Connected Null modem cable (for 1U system)

Figure 15 Connected Null modem cable (for 2U system)

Page 10: TIBCO LogLogic® Log Management Intelligence (LMI)

Step 4: Power up the Appliance

Step 4: Power up the Appliance1. Press the Power button (located on the front side). In few seconds, the Power button

turns blue as shown below. When the operating system starts booting up, the LEDs show blue color.

Figure 16 Power Button (for 1U system)

Figure 17 Power Button (for 2U system)

2. Wait for about 3 to 5 minutes for system to boot up. During this time, you can see various messages appearing on the screen. Once the system boots up, the screen displays the following prompt.

Figure 18 Appliance Booting Process Completed

Congratulations! You have successfully installed the LogLogic Appliance.

Step 5: Log into the ApplianceFor instructions on how to log in to the Appliance using either Web browser or Console, refer to the LogLogic Installation and Upgrade Guide.

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Page 11: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A

External Hardware Descriptions

This appendix provides a series of graphics displaying the external hardware and provides the hardware specifications for the LogLogic™ family of products. Sorted by Appliance family, every model is described.

Contents

LX Product Family. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ST Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MX Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Note: All LogLogic 2U Appliances come with mounting slides that you can use to mount to a 19-inch enclosed equipment rack. Hardware such as brackets and screws are provided to secure the Appliances to the 19-inch equipment rack.

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Page 12: TIBCO LogLogic® Log Management Intelligence (LMI)

LX Product Family

LX Product FamilyThe LX product family includes the following Appliances:

LX 820 LX 1020 LX 4020

LX Product Family Specifications

Hardware Specifications LX 820 LX 1020 LX 4020

CPU Quad Core Xeon Quad Core Xeon Dual Quad Core Xeon

Memory 4 GB 6 GB 12 GB

Hard Drive 2x500 GB 2x1 TB 8x1 TB

RAID * RAID 1 RAID 1 RAID 10

AC Power Connections 1 2 (for redundancy) 2 (for redundancy)

AC Input 100-240 V50-60 Hz

100-240 V50-60 Hz

100-240 V50-60 Hz

Power Consumption 120 Watts 160 Watts 440 Watts

Heat Dissipation 410 BTU/hr 550 BTU/hr 1500 BTU/hr

AC Current 1.15 A @ 120V 1.35 A @ 120V 3.3A @ 120V

Operating Altitude -50 to 10,000 ft -16 to 3048 m

-50 to 10,000 ft -16 to 3048 m

-50 to 10,000 ft -16 to 3048 m

Operating Temperature 10-35 degrees C. (Derate maximum temperature by 1 degree C per 300 meters above sea level)

Relative Humidity 20-80% non-condensing

19” Rack Mount Chassis 1U 1U 2U

Chassis Mounting Rail kit provided.Rails adjust 28” to 31” and attach to front and rear of rack or cabinet.Caution: Rails cannot be properly mounted if adjusted to under 28”.

Chassis (W x H x D) 17.5 x 1.75 x 21 inches (44.50 x 4.45 x 53.30 cm)

17.25 x 1.75 x 27 inches (43.82 x 4.45 x 68.58 cm)

17.5 x 3.5 x 28 inches (44.45 x 8.89 x 71.12 cm)

Weight 22 lb / 10.00 kg 28 lb / 12.73 kg 52 lb / 23.64 kg

Ethernet 3x10/100/1000 6x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth0 & Eth1 Eth2 & Eth3; Eth4 & Eth5 Eth2 & Eth3; Eth4 & Eth5

Console Connector (male) (null modem cable provided)

9-pin D-sub 9-pin D-sub 9-pin D-sub

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the battery will protect the integrity of the disk data for a maximum of 72 hours.

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Page 13: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A External Hardware Descriptions

LX 820 Appliance

LX 820 Front Panel

LX 820 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Power Source

D Cooling Fan

E USB Ports (x4)

F Video Port

G Serial Port

H Eth 2 Port

I Eth 0 Port

J Eth 1 Port

A

B

C D E F/G H I J

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Page 14: TIBCO LogLogic® Log Management Intelligence (LMI)

LX Product Family

LX 1020 Appliance

LX 1020 Front Panel

LX 1020 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Cooling Fan

D Power Source

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 and Eth 2 Ports

J Eth 1 and Eth 0 Ports

K, L Eth 5 and Eth 4 Ports

A

B

C D E F G/H F I J K L

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Page 15: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A External Hardware Descriptions

LX 4020 Appliance

LX 4020 Front Panel

LX 4020 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Power Module

D Power Source

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

AB

C D E F G/H I J KF

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Page 16: TIBCO LogLogic® Log Management Intelligence (LMI)

ST Product Family

ST Product FamilyThe ST product family includes the following Appliances:

ST 1020 ST 2020-SAN (Storage Area Network) ST 4020

ST Product Family Specifications

Hardware Specifications ST 1020 ST 2020-SAN ST 4020

CPU Quad Core Xeon 2 Quad Xeon Dual Quad Core Xeon

Memory 6 GB 12 GB 12 GB

Hard Drive 2x1 TB 2x1 TB 8x1 TB

RAID * RAID 1 RAID 1 RAID 5 + Spare

AC Power Connections 2 (for redundancy) 2 (for redundancy)

2 (for redundancy)

AC Input 100-240 V50-60 Hz

100-240 V50-60 Hz

100-240 V50-60 Hz

Power Consumption 160 Watts 270 Watts 450 Watts

Heat Dissipation 550 BTU/hr 950 BTU/hr 1500 BTU/hr

AC Current 1.3 A @ 120V 2.2 A @ 120V 3.3 A @ 120V

Operating Altitude -50 to 10,000 ft -16 to 3048 m

-50 to 10,000 ft -16 to 3048 m

-50 to 10,000 ft -16 to 3048 m

Operating Temperature 10-35 degrees C. (Derate maximum temperature by 1 degree C per 300 meters above sea level)

Relative Humidity 20-80% non-condensing

19” Rack Mount Chassis 1U 1U 2U

Chassis mounting Rail kit provided.

Each rail adjusts from 28” to 31” and attaches to front and rear of rack or cabinet.

Caution: Rails cannot be properly mounted if adjusted to under 28”.

Chassis (W x H x D) 17.25 x 1.75 x 27 inches (43.82 x 4.45 x 68.58 cm)

17.25 x 1.75 x 27 inches (43.82 x 4.45 x 68.58 cm)

17.50 x 3.50 x 28 inches (44.45 x 8.89 x 71.12 cm)

Weight 28 lb / 12.73 kg 30 lb / 13.64 kg 52 lb / 23.64 kg

Ethernet 6x10/100/1000 4x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth2&3; Eth4&5 Eth2&3/FC1&2 Eth2&3; Eth4&5

Console Connector (male) (null modem cable provided)

9-pin D-sub 9-pin D-sub 9-pin D-sub

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the battery will protect the integrity of the disk data for a maximum of 72 hours.

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Page 17: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A External Hardware Descriptions

ST 1020 Appliance

ST 1020 Front Panel

ST 1020 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Cooling Fan (x2)

D Power Source (x2)

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 and Eth 2 Ports

J Eth 1 and Eth 0 Ports

K, L Eth 5 and Eth 4 Ports

A

B

C D E F G/H F I J K L

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Page 18: TIBCO LogLogic® Log Management Intelligence (LMI)

ST Product Family

ST 2020-SAN Appliance

ST 2020-SAN Front Panel

ST 2020-SAN Rear Panel

C D E F G / H F I /J K /L FC 1& 2

Supported Optical Cable Distances & Types

ID Description

A Attention LED

B Power Button

ID Description

C Cooling Fan

D Power Source (x2)

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 Port

J Eth 2 Port

K Eth 1 Port

L Eth 0 Port

FC Fibre Channel 1 & 2

Cable Type and Distance (meters)

Rate OM1 OM2 OM3

2Gbps 150 300 500

4Gbps 70 150 380

8Gbps 121 50 150

A

B

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Page 19: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A External Hardware Descriptions

ST 4020 Appliance

ST 4020 Front Panel

ST 4020 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Power Module

D Power Source

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

AB

C D E F G/H I J KF

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Page 20: TIBCO LogLogic® Log Management Intelligence (LMI)

MX Product Family

MX Product FamilyThe MX product family contains the MX 3020 and MX 4020 Appliances.

MX Product Family SpecificationsHardware Specifications MX 3020 MX 4020

CPU Quad Core Xeon Dual Quad Core Xeon

Memory 6 GB 12 GB

Hard Drive 8x500 GB 8 TB

RAID * RAID 10 RAID 10

AC Power Connections 2 (for redundancy) 2 (for redundancy)

AC Input 100-240 V50-60 Hz

100-240 V50-60 Hz

Power Consumption 450 Watts 440 Watts

Heat Dissipation 1500 BTU/hr 1500 BTU/hr

AC Current 3.3A @ 120V 3.3A @ 120V

Operating Altitude -50 to 10,000 ft -16 to 3048 m

-50 to 10,000 ft -16 to 3048 m

Operating Temperature 10-35 degrees C. (Derate maximum temparture by 1 degree C per 300 meters above sea level)

10-35 degrees C.

Relative Humidity 20-80% non-condensing 20-80% non-condensing

19” Rack Mount Chassis 2U 2U

Chassis Mounting Rail kit provided.

Each rail adjusts from 28” to 31” and attaches to front and rear of rack or cabinet.

Caution: Rails cannot be properly mounted if adjusted to under 28”.

Rail kit provided.

Each rail adjusts from 28” to 31” and attaches to front and rear of rack or cabinet.

Caution: Rails cannot be properly mounted if adjusted to under 28”.

Chassis (W x H x D) 17.5 x 3.5 x 28 inches 44.45 x 8.89 x 71.12 cm

17.5 x 3.5 x 28 inches 44.45 x 8.89 x 71.12 cm

Weight 52 lb / 23.64 kg 52 lb / 23.64 kg

Ethernet 6x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth2&3/Eth4&5 Eth2&3/Eth4&5

Console Connector (male)(null modem cable provided)

9-pin D-sub 9-pin D-sub

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the battery will protect the integrity of the disk data for a maximum of 72 hours.

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Page 21: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX A External Hardware Descriptions

MX 3020/MX4020 Appliance

Note: The pictures below represents MX3020 Appliance.

MX 3020/MX 4020 Front Panel

MX 3020/MX 4020 Rear Panel

ID Description

A Attention LED

B Power Button

ID Description

C Power Module

D Power Source

E Alarm Reset

F USB Ports (x2)

G Video Port

H Serial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

AB

C D E F G/H I J KF

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Page 22: TIBCO LogLogic® Log Management Intelligence (LMI)

MX Product Family

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Page 23: TIBCO LogLogic® Log Management Intelligence (LMI)

APPENDIX B

Battery Safety

Caution:

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Discard used batteries according to the manufacturer’s instructions.

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Page 24: TIBCO LogLogic® Log Management Intelligence (LMI)

Battery Safety :

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