through the use of communities of practice · 2010. 11. 12. · 100422 1 accelerating performance...
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Accelerating Performance Improvement
Through the Use of Communities of Practice
Pearl Harbor Naval Shipyard Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility& Intermediate Maintenance Facility
November 15, 2010
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Agenda
Who We AreWhere We Are
What We DoPerformance
Business PlanCommunities Of Practice
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Largest Ship Repair Facility
Between West Coast and Far East
Approximately: 148 acres, 176 buildings
Structures: 38 (piers, wharves, dry docks, etc.)
Plant Value: $2.1B
Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Largest industrial employer in Hawaii 4,380 civilian and 454 military Largest employer of engineers in Hawaii
FY09 Goods & Salary: $725M
“One Stop” Regional Maintenance Center
Product Lines Submarines 90% Surface Ships 10%
Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Product Lines & Services
Services
Technical Assistance
Training
Emergency Response
Product Lines Fleet Maintenance CNO Maintenance
Submarines: 20 (>90% of workload) LOS ANGELES and VIRGINIA Class SSN’s 17 Homeported at Pearl Harbor 3 Homeported at Guam
Surface Combatants: 11 (<10% of workload)
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0
20
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18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 78 79 81
Age
No.
of C
ivilia
ns
Blue CollarWhite Collar SupportEng/Techs
Total Employees: 4380Average Age: 44 years
Data date: 3/4/10
Total Employees: 4380Average Age: 44 years
Retirement EligibleBlue CollarWhite CollarEngineers & Techs
Civilian Workforce DemographicsCivilian Workforce Demographics
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Formula For Success
People + Process + Environment = SuccessI Care
Can Do
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FY10 Business Plan
We are a learning Shipyard
Improve productive capacity
Achieve VA Class maintenance excellence
Modernize facilities and equipment
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Business Plan Execution Tools
Back to Basics
Manage the workday
Align Shipyard to support waterfrontCritical Systems CurvesProject Story BoardsRFID Manning (M-Curves)
Adherence to Baseline Project Management Plan
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Coaching and Mentoring
Project Deck Plate and Shop 31
Achieve sustainable operating rhythmBoardwalks – Senior leaders on the deck plateCrew Talks – Engaging the front lineSupervisor Coaching – Improve supervisor behaviors and
performance
Business Plan Execution Tools
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Application of Leanto Project Management / Execution
Disciplined Metrics Use
Rigorous Self-Assessment Process
Linkage from Project Level to Supervisor
Moonshine – PEP Andon
Shop 31 Material Envelope
Interim (Likert) Metrics to Supervisor Level
Business Plan Execution Tools
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Learning Organization
Learning Organization DisciplinesApplication to Work Planning / Execution
Learning Cells Communities Of Practice (CoP)
TALK 201 Eight (8) CoPs Operating
Mentoring And Coaching
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CoP Handbook
Shipyard Performance Improvement Office
COMMUNITIES OF PRACTICEHANDBOOK
STANDARD OPERATING PROCEDUREPHNSY&IMF SOP 100PI-001
Revision A30 September 2010
PEARL HARBOR NAVAL SHIPYARD ANDINTERMEDIATE MAINTENANCE FACILITY
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Eight CoPs Operating
Facility/EquipmentManagement
Project Testing
Electrical
Water Processing
Dual Media Discharge Hull/Tanks/Structures
Mechanical
Test Equipment
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Constellation Of CoPs
CoPMechanical
CoPHull -
Tanks -Structures
CoPElectrical
CoPNuclear
Test Equipment
A constellation of CoPs that drive improved project performance and
therefore, improved SY performance.
Project Teams
CoPDMD
Work Work
Behavior
Knowledge
Management
Process
Performance Improve
X
X
X
X
X
X
X X
X
RAPID IMPROVE PLAN
SCHEDULE
PROJECT MEETING & ACCOUNTABILITY
CoPProject Testing
Feedback Loop
SYSTEMIC STRUCTURE CHANGES NEEDED:
KM Strategyand Experience
= O.U.R. SHIPYARD SUCCESS
CoP - Facilities and Equipment Management
Project Learning Center
PEOPLE + WORK ENVIRONMENT + PROCESS
LEAN LO KM
CoPWater
Processing
Work
Work
Performance Improvement Events
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Mechanical CoP Performance
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Mechanical CoP Performance
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Our Performance Targets
Strategy Map
Normalization Template
Linked To MeasuresProcess Improvement Schedule
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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Chicago 10 PFCW Production Work Only
0.75
0.80
0.85
0.90
0.95
1.00
1.05
1.101 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59
Week of Availability
CP
Chicago 10 PFCW Avg DMP
This represents over 21,400 mandays
saved
Performance Improvement ResultsC
P
This Represents Over 21,400 Man-Days Saved
Chicago 10 PFCW
Avg. DMP
Chicago 10 PFCW Production Work Only
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This concludes our brief.
Pearl Harbor Naval Shipyard – No Ka Oi