through the looking glass: chro in wonderland david pease, sphr
DESCRIPTION
Are you a Truth Seeker? If you focus on fairness, good judgment, equalizer, level-headed, process-oriented, scrupulous neutrality, objectivity is the high standard. This is the only role for which there is a "prerequisite." Truth- Seekers are unfailingly competent in their field; their competence is unquestioned. Truth-Seekers instinctively level the playing field for those in need. They also help people understand new rules and policies. They act to preserve the integrity of processes. They try to identify the root- cause issues, or pivotal issues. They also step in to ensure the just and fair outcome if the process has failed to yield the same. Always speak the truth, think before you speak, and write it down afterwardsTRANSCRIPT
Through the Looking Glass: CHRO in Wonderland
David Pease, SPHR
HR in Wonderland
Alice: But I don't want to go among mad people.The Cat: Oh, you can't help that. We're all mad here. I'm mad.
You're mad.Alice: How do you know I'm mad?The Cat: You must be. Or you wouldn't have come here.
Embrace and grow from our professional
challenges!!
Are you a Truth Seeker?
If you focus on fairness, good judgment, equalizer, level-headed, process-oriented,
scrupulous neutrality, objectivity is the high standard. This is the only role for which there is a "prerequisite." Truth-
Seekers are unfailingly competent in their field; their competence is unquestioned.
Truth-Seekers instinctively level the playing field for those in need. They also help people understand new rules and
policies. They act to preserve the integrity of processes. They try to identify the root-cause issues, or pivotal issues. They also step in to ensure the just and fair outcome if the process has failed to yield the same.
Always speak the truth, think before
you speak, and write it down afterwards
Do You Have Muchness?
Mad Hatter: You were much more "muchier". You've lost your muchness.
Alice: Lost my muchness, have I?
Have Courage… Make Your Work
Count!!
Who Are You?
• Caterpillar: Who are YOU?
• Alice: I -- I hardly know, sir, just at present -- at least I know who I was when I got up this morning, but I think I must have been changed several times since then.
Adapt to the Rapid, Shifting Business Roles!
What Makes a Good HR Leader – GREAT?
• Strategist on Executive Team – Formulation & implementation of organization strategy
• Confidante/Coach to Executive Team – Coach executives to be effective leaders and people managers
• Liaison to the Board of Directors – Serve as liaison to Board on key governance & people initiatives
• Talent Architect – Identify & build human capital crucial to the firm today and in future
• Leader of the HR Function –Develop & delivery proactive, value-added HR services for firm $
• Workforce Sensor –Identify & resolve workplace morale, engagement. Culture mirror.
• External Ambassador for the Firm
Balancing Act: CHRO Roles
% of Time
StrategistExecutive CoachBoard LiaisonTalent ArchitectFunction LeaderWorkforce SensorExternal Rep
Strategist21%
Executive Coach 17%
BoardLiaison10%
Talent Ar-chitect 17%
ExternalRep5%
HR Functional
Leader22%
Sensor8%
The Path to CHRO Role
Promote
d with
in HR
Hired e
xterna
lly
No ans
wer
Intern
al - o
utside
HR
0%5%
10%15%20%25%30%35%40%
Internal Vs. External
Internal Vs. External
What Size Will You Be?
The Caterpillar: What size do you want to be?
Alice: Oh, I'm not particular as to size, only one doesn't like changing so often, you know.
Think BIG – Strive for GREAT!
Will You Have a Seat at the Table?
March Hare: Have some wine. (Alice looked all round the table, but there was nothing on it but tea.)Alice: I don't see any wine. March Hare: There isn't any. Alice: Then it wasn't very civil of you to offer it. March Hare: It wasn't very civil of you to sit down without being invited
Earn Seat at the Table
Every Day!
Which Way Do I Go From Here?
Have a professional
vision!
Career Path to Chief HR Officer
The Duchess: Be what you would seem to be -- or, if you'd like it put more simply -- Never imagine yourself not to be otherwise than what it might appear to others that what you were or might have been was not otherwise than what you had been would have appeared to them to be otherwise
If you want to be a CHRO...act like a
leader, be a leader…you will become a
leader!
Ram Charin11 Criteria for Future Leader
Consistently deliver ambitious results Continuously demonstrate growth, adaptability and learning Size the opportunity for challenging, bigger assignments Ability to think through business; imagination to evolve. Driven to take things to the next level. Powers of observation are very acute; intuitive. Get to point succinctly; courage to state point of view. They ask incisive questions; have an open mind. Coach and develop peers and direct reports to success. Match job with the person and take action when it doesn’t fit. They spot talent and see God’s gift in each person.
Reputation – An HR Professional’s #1 Asset
Be Prolific – Publish or Perish, Public Speaking Engagements, Develop Skills
Be Ubiquitous – Networking, Omnipresent on the Web
Be Generous– Free samples & advice, Volunteer
Be Dependable– Follow-up, Finish what you start, Keep your promises
Be Credible– Credentials, Professional Associations, Be serious about your
Business!
Take care of You
The Duchess: Tut, tut, child! Everything's got a moral, if only you can find it. Take care of the sense, and the sounds will take care of themselves.
Your success is not based on your intellect, but knowing yourself, leveraging your talents
an shining your brilliance every day!
20 Smart Ways to Think Like an HR Executive
1) Think about the Big Picture2) Clarify your Role – Equal, but
Different from CFO/COO.3) Communicate your worth.4) Develop positive relationships.5) Strategist.6) Confidant/Coach to Executives 7) Liaison to Board of Directors.8) Talent Architect.9) Workforce Sensor.10) Leader of HR Function.
11) External Ambassador for Firm.12) Bring Exceptional Value.13) Be an Agent of Change.14) Focus on Transformation.15) Serve as a Positive Role Model.16) Have Great Confident 17) Be Highly Courageous.18) Possess Unwavering Optimism. 19) Build a strong External Network
and Reputation.20) Know Yourself!
Don’t Let the Impassable Become Impossible
Believe in 6 Impossible Things Before Breakfast
Alice laughed. "There's no use trying," she said: "one can't believe impossible things."
The Queen: "I daresay you haven't had much practice. When I was your age, I always did it for half-an-hour a day.
Questions
David C. Pease, SPHRExecutive Vice President – Chief Resource Officer
Androscoggin BankPO Box 1407
Lewiston, ME 04243-1407207-376-3506
Join the Maine HR Council discussion groups on LinkedIn.com. Feel free to request a connection on
LinkedIn, Twitter (@MaineHR) or Facebook.