thriving in the chaos of unexpected change...at the core, thriving in chaos is not about technique...
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Thriving in the Chaos of Unexpected Change
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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BRAIN SCIENCEStress: __________________________________
______________________________________________
______________________________________________
Exercise: ______________________________
______________________________________________
______________________________________________
_______________________________________
FIRST PRIORITY
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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_______________________________________
SECOND PRIORITY
An event that occurs when something new starts or something old stops
Happens __________________________________ of us
Takes place at a ____________________________ point in time
Can be perceived as life-changing or insignificant,positiveordifficult
CHANGE
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Agradual,subjectivepsychologicalprocess
Takes an __________________________________ amount of time
Happens ____________________________ us
Happens in ____________________________ phases
TRANSITION
THE TRANSITION PROCESS
__________________Three Phases
ChangeEvent
Based on Managing TransitionsbyWilliamBridges
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Transitions start with an ending
The“oldway” ends and a “new way”begins
ENDINGS
Anger
Sadness
Denial
Anxiety
Grief
Frustration
ENDINGS EMOTIONS
Betrayal
Shock
Fear
Resentment
Relief
Excitement
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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A period of time between the _______________________ and _______________________ situation
Can be used to foster great _______________________ and problem solving
THE NEUTRAL ZONE
Impatient
Hopeful
Disconnected
Lost
Apathetic
Doubtful
NEUTRAL ZONE EMOTIONS Frustrated
Cautious
Creative
Disoriented
Confused
Afraid
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Takeplacewhensomeonehasfullyenteredinthe newreality
Markedbyasenseof_______________________
NEW BEGINNINGS
Settled
Excited
Renewed
Clear
Confident
Energetic
NEW BEGINNINGS EMOTIONS Satisfied
Enthusiastic
Eager
Completion
Peaceful
Closure
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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1. Sort Your _______________________
Attachments
_____________________
Structure
_____________________
Meaning
_____________________
STRATEGIES FOR THRIVING
2. IdentifyYour_____________________
3. Conduct a ____________________
4. Create a ____________________
5. Reinforce _______________________
6. Create _______________________
7. Get Creative
8. Develop New _______________________
STRATEGIES FOR THRIVING
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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9. CLARIFY YOUR FOCUS
In Your Control Not in Your Control
TakeAction
__________________________________
Spinning YourSpinning YourWheelsWheels
WaitandSee
MissedMissedOpportunityOpportunity _________________
Therearefourprimarypatterns,or styles,ofbehavior:
Controller Persuader Stabilizer Analyzer
Eachstylehasitsownstrengths, blindspots and needs
BEHAVIOR STYLE
A C
PS
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Controller - Results
To be in ______________________ Options To make ______________________ Action and ____________________
BEHAVIOR STYLE NEEDS
C• KeepyourteammovingforwardwhilemakingsuretheyfollowCDCguidelines.
• Look for opportunities to lead in work and inyourcommunitytohelp.
• Getaboard,hammerandnailsandhaveat it!
SOME STRATEGIES
C
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Persuader - People
To be _________________________ Recognition and praise To work ______________________ Incentives
BEHAVIOR STYLE NEEDS
P• Zoom,SkypeorFacetimemeetingsas
much as possible.
• PutNetflix“TheOffice”oninthebackground,goodlaughsanditfeelslikeyouareinanoffice.
• Schedule a walk outside at least once in theday(naturesgivesthisStyleenergy).
SOME STRATEGIES
P
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Stabilizer - Relationships
Security _________________________ Agreement _________________________
BEHAVIOR STYLE NEEDS
S• Callafriend,neighbororseniorandseeifyoucanbringthemgroceries.
• Checkinindividuallywithyourteammatestoseehowtheyareholdingup.
• Hostorattendavirtualbookclub,cookingclass,orcocktailhour. S
SOME STRATEGIES
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Analyzer - Quality, Accuracyand Perfection
To get it ________________________ Precisionandaccuracy _____________________ explanations To know the _____________________
BEHAVIOR STYLE NEEDS
A• Offertohelpyourfriendswiththeirtaxes.
• Learn a new language with an online exchange partner.
• Workonahugepuzzleordosomeonlineproblem-solving. A
SOME STRATEGIES
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Atthecore,thrivinginchaosisnotabouttechniqueorskills; it is about ________________________
Thistypeofapproachtochangerequiresapersonalperspective
Adoptingthisperspectiveisusuallyverydifficultbecauseitrequiresanopennessto_____________________
DEEP CHANGE
1. __________________________________
2. __________________________________ andtoolstohelpmanageyourtransitionprocess
3. Be _____________________________ to deep change
THREE STEPS FOR THRIVING
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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SOME RESOURCES
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THRIVING IN THE CHAOS OF UNEXPECTED CHANGE
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Janet IrvingVice President of Learning & Developmentphone:425-458-5801•cell:425-765-7753email:[email protected]
Cindi JohnstonNational Vice President of Salesphone:425-458-6931•cell:206-931-7524email:[email protected]
JeffreyHowardCommunications & Marketing Directorphone:425-458-4870email:[email protected]
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