thousands of employees, millions of devices, billions of things – welcome to the connected world

Always On – Mobile First

Thousands of Employees, Millions of Devices, Billions of Things Welcome to the Connected World

2 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved

Thousands of Employees, Millions of Devices, Billions of Things | March 2015

Digital Masters Are Leading

Source: Capgemini Consulting-MIT Analysis – Digital Transformation: A roadmap for billion-dollar organisations (c) 2012.

Transformation management intensity

Dig

ital i

nten

sity

Fashionistas Digital Masters

Beginners Conservatives

+26% -11%



What The Digital Masters Are Doing With IoT

Low Maturity: <40% of firms provide IoT solutions that support the feature

High Maturity : >60% off firms provide IoT solutions that support the feature

Medium Maturity : 40-60% of firms provide IoT solutions that support the feature

Basic Information

Support (Alerts and Notifications)

Remote Operability

Support (Remote Control and

Configuration)

Performance Improvement

Support (Predictive Maintenance / Productivity Enhancement

Insights)

Industrial Manufacturing Medical Devices

Utilities

Auto Manufacturing

Insurance

Home Appliances

Pharmaceuticals

Industry Group

Predictive maintenance and productivity enhancement insights based on sensor data

Performance Improvement

Support

Example: GE applies advanced analytics techniques to the data collected from its connected equipment to improve machine utilization and efficiency.

Ability to be controlled and configured remotely

Remote Operability Support

Example: GM’s OnStar system allows vehicle owners to remotely lock and unlock their car doors, and flash the horn and lights through a smartphone app.

Delivery of alerts and notifications on product status

Basic Information Support

Example: Whirlpool’s smart appliances notify users when a wash cycle is complete or the refrigerator door is open, via a smartphone app.



IoT Is The Logical Progression From Enterprise Mobility Management

Millions of Devices, Billions of Apps, Trillions of Things...

Reach

Ric

hnes

s

Internet of

Things Secure

Data Management

Mobile Applications Management

Mobile Device

Management



Have You Thought About The Security Implications?

Risk Analysis Secured Design Rigorous Testing Secured Coding Security Certification



The Monetization Opportunity…

69% users concerned that a connected appliance could result in a data breach1

1 fortinet, “Connected Home Survey”, 2014 2 Capgemini Consulting, “Internet of Things” Are Organization Ready for a Multi-Trillion Dollar prize”, 2014

Only 13% organizations offer

IoT solutions that integrate with

third party Products

and services2

Monetization is held back by multiple challenges

Need for Innovative Approach

Lack of Established Standards

Security and Privacy Concerns

Key Monetization Challenges

Ecosystem Building

Organizations develop a platform,

charging partners and customers

Hardware Premium

Organizations charge a price-

premium for connected features

Service Revenue

Organizations generate recurring

revenues through monetized services

Data Revenue Organizations

make money by selling data

extracted from sensors

Complexity of IoT Monetization Model

Rel

atio

nshi

p w

ith C

usto

mer

Basic Advanced

Tran

sact

iona

l C

olla

bora

tive

Rel

atio

nal

Hardware Premium

Data Revenue

Ecosystem Building

Service Revenue



Are You Ready To Realize Your IoT Potential?

Business

IT Infrastructure

Skill Sets

IoT Potential Realized

Revise SLAs to meet customer need for reduced response time

Base key decisions on facts and figures

Identify the commercial model that makes sense

Revamp security and policies to reflect new reality

Governance

Emphasize ease-of-use in IoT solution design to overcome

barriers to adoption

Identify IoT sales champions

Augment product management capabilities with services expertise

Drive partnerships across all layers

Connect IT systems in different areas to provide

unified view

Shift from on-premises infrastructure to cloud

Promote early wins internally

Create specialized teams

for IoT solution support

Evaluate impact of technology changes on business model



Thank You

Fernando Alvarez Chief Digital Officer, Capgemini Consulting [email protected]



Thank You

Simon Short DCX & Mobile Solutions Global Leader [email protected]

www.sogeti.com/mobility www.capgemini.com/mobility

The information contained in this presentation is proprietary. Copyright © 2015 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini.

About Capgemini and Sogeti With almost 145,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange

Capgemini and Sogeti offer end-to-end Mobile Solutions for mobile strategy and services as an Enterprise Mobility Orchestrator. Deploying a framework of harmonized methods, accelerators and industrialized services, the Enterprise Mobility Orchestrator services can help create, implement and support an organization’s mobile strategy. To address all areas of a business going mobile, the service portfolio covers: Strategy; Experience & Design; Development; Testing; Security; and Managed Mobility. Together, Capgemini and Sogeti have combined their extensive capabilities in strategic consulting, technology excellence, industry solutions and global delivery to help organizations optimize their mobile business potential.

Always On – Mobile First

thousands of employees, millions of devices, billions of things – welcome to the connected world

Technology

billions of things welcome

trillions of things

billions of apps

iot solutions

iot low maturity

data breach1

connected world

connected equipment