thomas r. kindervater, pe center for operator performance david a. strobhar, pe
DESCRIPTION
Semantic Procedure Analysis: Modularizing Operating Procedures for More Efficient Use and Comprehensive Updating. Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE Beville Engineering / Center for Operator Performance. www.operatorperformance.org. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/1.jpg)
Thomas R. Kindervater, PECenter for Operator Performance
David A. Strobhar, PEBeville Engineering / Center for Operator Performance
Semantic Procedure Analysis:Modularizing Operating Procedures for More Efficient Use and Comprehensive Updating
![Page 2: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/2.jpg)
2014 Annual MeetingAM-14-31 Page 2
www.operatorperformance.org
![Page 3: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/3.jpg)
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Performance Shaping Factors
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• Make knowledge more accessible
• Improve operator performance
Operational Knowledge _> Procedures
• Retain tacit knowledge
• Combine with explicit knowledge
Knowledge Managemen
t
Knowledge Capture
Knowledge Presentation
![Page 5: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/5.jpg)
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• Normal Procedures• Emergency Procedures• All contain steps and tasks for console
and field operators• Collectively, establish unit operator
responsibilities for planned operational changes and abnormal situations
Operating Procedures
![Page 6: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/6.jpg)
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• Increasing industry emphasisExpanding numberGrowing depth of details
• Used for operation and training• Updating is labor intensive• Multiple authorsDifferent terminologyProne to inconsistencies for tasks common to
multiple procedures
• Absence of tacit knowledge
Current Challenges
![Page 7: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/7.jpg)
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• Identify procedural modules (“chunking”)Related tasksSupporting information
• Establish common terminology• Index modules used by procedures• Store modules and indexes in database• Use database to:Maintain and update modulesPublish updated procedures
Solution
![Page 8: Thomas R. Kindervater, PE Center for Operator Performance David A. Strobhar, PE](https://reader036.vdocuments.mx/reader036/viewer/2022081515/56813022550346895d95a5b1/html5/thumbnails/8.jpg)
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Semantic Procedure Analyzer
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Cleansed & Tagged Output
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• Establish common terminologyReplace variations with preferred naming for:
Equipment names Equipment ID Operator designations Actions States
• Add operator experience (tacit knowledge)Insert information associated with a task / stepAugment conditional statements
Expert Operator Review
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Module “Chunking” Output
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Final SPA Output
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• One plant 15 Emergency procedures40 pages of text
• Initial Module chunking, minimal review62 modules291 instructions
Results – Application of Semantic Procedure Analysis
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• Module chunking with experienced operator review of chunks and terminology22 modules179 instructions
• Only 10% of content was unique• Unique content fits on 4 pages• Material needing review to update all 15
procedures was reduced by 90%
Results – Application of Semantic Procedure Analysis
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• Substantial reduction in content to review• Consistent terminology among proceduresReduces potential confusionReinforces common tasksImproves knowledge transfer to less
experienced operators
• Database storageEfficient environment for updating modulesCan customize procedures for training versus
operations or by specific positionSupports electronic transfer to point of use
Benefits
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www.operatorperformance.org
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