this is your presentation title - home page | coalition of ... · •so far been coproduced by...
TRANSCRIPT
• An ambitious systems-change programme for tacklinghomelessness in Glasgow has now reached a pivotal phase.
• In September 2017, GHSCP will publish an invitation totender which will select the strategic partners to tacklehomelessness and manage contract values of up to£20million in a new 7 year procurement cycle.
• So far been coproduced by Glasgow Health and Social CarePartnership, third sector, Service providers, GHN and GHIFT(people with lived experience of homelessness)
what’s happening?
0.Programme
10:00 Welcome!
10:10 Direction of Travel
10:20 Roundtable Discussion
10:50 Roundtable Feedback
11:10 Intro to Alliancing & Alliance Contracting
11:40 Q&A on Alliancing
12:10 Next Steps
12:30 LUNCH
• A needs-led approach be achieved within an Alliance, based onan alignment around outcomes and commitment to principles;
• A housing-led approach that ensures people’s right tomainstream housing and also assumes their ability to sustain it,with the right support;
• Flexible and resilient at-home support for people rehousedafter a period of homelessness;
• Small network of supported accommodation for any periods inpeople’s lives where mainstream housing cannot be sustained;
• Collaborative outreach, based on the learning from CAN andwith a central coordinating multi-agency HUB.
this way…
GHSCP Casework
Housing Options
CAN and Multi Agency HUB
Settled Housing:Social or Private Tenancy
Temp Furnished Flat
‘New Model’ Supported Accom
Housing First
Flexible Homelessness Outreach Support
Housing First Support, including Peer Support
Emergency Accom
Main
str
eam
Healt
h &
So
cia
l C
are
Serv
ices
HOMELESSNESS
HOUSING(temp, emergency)
SUPPORT
HOUSING(settled)
PREVENTION
A housing-led approach (3-5 years?)
Independent Legal Advice & Advocacy
GHSCP Casework
Housing Options
CAN and Multi Agency HUB
Settled Housing:Social or Private Tenancy
Temp Furnished Flat
‘New Model’ Supported Accom
Housing First
Flexible Homelessness Outreach Support
Housing First Support, including Peer Support
Emergency Accom
Main
str
eam
Healt
h &
So
cia
l C
are
Serv
ices
HOMELESSNESS
HOUSING(temp, emergency)
SUPPORT
HOUSING(settled)
PREVENTION
And a new alliance?
Independent Legal Advice & Advocacy
1.Roundtable
Discussion
Q:
What are the most important outcomes you want the new Alliance to achieve…
…in the first year of the alliance?
And within the first 3 years.
Glasgow Alliance to End
Homelessness24 May 2017
1. What is an alliance?
2. Examples in UK public sector
3. Creating the Glasgow Alliance to End
Homelessness
An alliance is …
A vehicle to share risks, responsibilities and
opportunities
A way of working based on alignment around
the outcomes and commitment to the principles
and behaviours
Not a legal entity; participants retain own
identity and internal controls
Alliance contract
Alliance
Commissioner
P
P
PP
PP
Commissioner
Traditional contract Alliance
P
P
PP
PP
Commissioner
Alliance principles
All of Us commit to working to Alliance Principles
which are:
a) to assume collective responsibility for all of the risks
involved in providing services under this Agreement;
b) to make decisions on a ‘Best for Service’ basis;
c) to commit to unanimous, principle and value based-
decision making on all key issues;
Alliance principles
d) to adopt a culture of 'no fault, no blame' between the
Alliance Participants and to seek to avoid all disputes
and litigation (except in very limited cases of wilful
default);
e) to adopt open book accounting and transparency in all
matters;
f) to appoint and select key roles on a best person basis;
and
g) to act in accordance with the Alliance Values and
Behaviours at all times.
Integrated governance
Wider Integrated Team
Alliance Management Team (AMT)led by Alliance Manager
Alliance Leadership Team (ALT)
Commissioner
Commissioner as Owner
- sets mandate, outcomes, risk strategy, etc for the Alliance
Delivery Teams
Delivery Teams
Delivery Teams
Delivery Teams
Delivery Teams
Alliance Leadership Team
- senior members (including
commissioner) with authority to
commit on behalf of their
organisations
Alliance Management Team
- key people with subject expertise from each of the participating organisations
Alliance Manager runs the alliance
(‘go to’ person)
Financial arrangements
Reimbursement for meeting “Acceptable” Targets (Minimum
Conditions of Satisfaction (MCOS)) against all KRAs MCOS
Margin
O/head
Direct Costs
Painshare for poor performance in KRAs
Gainshare
Painshare
Gainshare for outstanding performance in KRAs
Guaranteed Reimbursement of all Direct Cost (open book) and some
Corporate Overhead multiplier / percentage
Actual Costs managed and controlled against SCOPE OF WORK on Open Book basis
Incentives based on owner strategic drivers – SCOPE OF INFLUENCE
All “MCOS Margin” at risk and some Corporate Overhead
Performance spectrum
+100 +60 +30
-30 -60 -100
MCOS
Performance Measure
If linear
Stretch Above MCOS
Game-breaking
PoorBelow MCOS
Failure
Define:
• Game-breaking
• Stretch
• Minimum Conditions of
Satisfaction
• Failure
Service Area Commissioners Providers
Stockport Mental Health Council 2 charities N
Lambeth Mental Health CCG and Council 2 charitiesFoundation TrustAdult Social Care
N
Leicester Elective services 3 CCGs 3 NHS (incl GP organisation)
T
Stockport Targeted prevention
Council 6 community and housing organisations
T
Scotland In Care Survivors Support
ScottishGovernment
3 charities and HealthBoard
T
N – Negotiated T – Tendered
A few examples – not exhaustive
Examples in health and care
Four steps
Readiness Commitment OperationFormation
Get the basics right to drive an alliance
way of working
Confirm alliance members have
aligned drivers and a commitment to
collaboration, openness and
innovation
Create ‘One Team’ environment, set up
leadership and governance and
prepare for smooth transition
Make a real positive impact
and continuously improve and
evolve