this course was prepared under a grant from fema's grant programs directorate, u.s. department...
DESCRIPTION
Course Objectives Roles and responsibilities Shelter space and supplies Manage shelter staff Collect and report information Communicate effectively Accommodate needs Collaborate with partners 33TRANSCRIPT
![Page 1: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/1.jpg)
This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed in this document are those of the authors and do
not necessarily represent the official position or policies of FEMA's Grant Programs Directorate or the U.S. Department of Homeland Security.
![Page 2: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/2.jpg)
Course Purpose
To prepare you to perform the roles, responsibilities and tasks of being
a shelter manager in a Red Cross Shelter.
22
![Page 3: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/3.jpg)
Course Objectives• Roles and responsibilities • Shelter space and supplies• Manage shelter staff• Collect and report information• Communicate effectively• Accommodate needs• Collaborate with partners
33
![Page 4: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/4.jpg)
Sheltering Handbook
4
• Pay special attention to Requirements.
– Mandated by Red Cross policy
– Based on principles and values
– Vital to keeping commitments to five constituent groups:
• Clients, Donors, Workers, Partners, Public
4
![Page 5: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/5.jpg)
Introductions and Learning GoalsIf you could learn only three things in this course,
what would they be?
5
• Write three things on blank piece of paper. • Take 2 minutes.• Give your paper to the person on your right.• Review your colleague’s responses.
− If we could cover only one of those items, which would you choose?
− Place a check beside the one you would choose.
![Page 6: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/6.jpg)
Introductions and Learning Goals (cont.)
6
• Pass the list to your right and choose one item. (You can check a previously checked item.)
• Pass the list to your right and choose one item. (last time) • Retrieve your list and review the check marks.
Introduce yourself:• What is your name?• Where are you from?• Have you worked in a shelter?• What is the highest priority on your list?
![Page 7: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/7.jpg)
Sheltering Cycle
7
![Page 8: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/8.jpg)
Reporting Structure
8
![Page 9: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/9.jpg)
Shelter Manager and Sheltering Manager
9
![Page 10: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/10.jpg)
Sheltering Cycle
10
![Page 11: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/11.jpg)
Opening the Shelter
11
![Page 12: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/12.jpg)
Shelter AgreementTake special notice of these Terms and Conditions:
#3 - Condition of Facility
#4 - Food Services
#5 - Custodial Services
#6 - Security
#9 - Reimbursement
12
![Page 13: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/13.jpg)
Additional Key Information
13
![Page 14: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/14.jpg)
Opening Tasks
14
![Page 15: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/15.jpg)
Sheltering Cycle
15
![Page 16: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/16.jpg)
Organizing the Shelter
16
![Page 17: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/17.jpg)
Organizing the Shelter
17
![Page 18: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/18.jpg)
Case Study 1: Allocate and Set Up Shelter Space
18
Plan the space in your shelter, setting up the specific services indicated
ParticipantPacket p. 20
Work in your group for 10 minutes
![Page 19: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/19.jpg)
Organizing the Shelter
19
![Page 20: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/20.jpg)
Display Shelter Signage
Four Types of Signage:• Red Cross identification signs• Directional • Rules • Hand washing
![Page 21: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/21.jpg)
Organizing the Shelter
21
![Page 22: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/22.jpg)
Resources for Shelter Staffing
• Follow basic staffing guidelines
• Use the Shelter Staffing Template
• Create a Table of Organization
• Use the Staff Request Form
22
![Page 23: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/23.jpg)
Staffing Questions
1. How would you combine assignments, if necessary?
2. How long might it take to get additional staff?
23
![Page 24: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/24.jpg)
Organizing the Shelter
24
![Page 25: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/25.jpg)
How to Receive Shelter Staff• Conduct orientation for workers
• Conduct job inductions
• Make initial staff assignments
• Prepare schedules for workers
25
![Page 26: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/26.jpg)
Exercise: Orientation InformationGroup 1: What should you include in an orientation about the disaster? (Assume workers have not received one at HQ.)
Group 2: What should you include in an orientation about the shelter and its residents?
Group 3: What should you include in an orientation about safety and security in the shelter?
Group 4: What should you include in an orientation about the local area that will help visiting staff serve clients and acclimate to the area?
26
Select a spokesperson
Work in your group for 7 minutes
![Page 27: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/27.jpg)
Organizing the Shelter
27
![Page 28: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/28.jpg)
Partners are Valuable Resources• Red Cross-trained partners as shelter staff:
– Ready When the Time Comes (local volunteers)– National Civilian Community Corps (nat’l volunteers)
• Service Providers:– Medical (Medical Reserve Corps)– Mental health, spiritual care– Pet sheltering (County Animal Response Team CART)– Temporary respite care for children (Children’s Disaster
Services)
28
![Page 29: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/29.jpg)
Questions About Working with Partners1. What are your responsibilities when working with partners?
2. What should you do when a representative from a partner organization arrives at the shelter?
3. What conduct and working guidelines should partner representatives follow when volunteering in a shelter?
4. What are some practices that are prohibited in Red Cross shelters?
• Select a spokesperson
• Work in your group for 3 minutes
29
![Page 30: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/30.jpg)
Organizing the Shelter
30
![Page 31: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/31.jpg)
Supply and Equip the ShelterAs a shelter manager, you are responsible for:
• Estimating supply and equipment needs
• Procuring necessary supplies and equipment
• Tracking shelter inventories
• Returning supplies and equipment when the shelter closes
31
![Page 32: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/32.jpg)
Sources of Supplies
• Facility-owned supplies for use at shelter
• Supplies delivered to shelter from chapter or relief operation
• Contents in Shelter Supply Kit
– Vary by chapter
32
![Page 33: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/33.jpg)
Case Study 2: Assess Supply Needs
33
Decide what types and quantities of supplies you need to request for this shelter
ParticipantPacket p. 36
Select a spokesperson
Work in your group for 10 minutes
![Page 34: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/34.jpg)
Requisition Requirements for Shelters
• Authorized requester must be DSHR supervisor level.
• Authorized approver can be any DSHR level manager at relief operation headquarters.
34
![Page 35: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/35.jpg)
Organizing the Shelter
35
![Page 36: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/36.jpg)
Sheltering Cycle
36
![Page 37: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/37.jpg)
Operating the Shelter
3737
![Page 38: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/38.jpg)
Operating the Shelter
3838
![Page 39: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/39.jpg)
Operating the Shelter
3939
![Page 40: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/40.jpg)
Registration Phases
40
![Page 41: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/41.jpg)
What if…• A potential shelter resident comes to registration and
does not speak English?
• How should workers conduct the registration interview?
• Assume that none of the shelter workers speak that individual’s language.
• Are there any issues that need to be taken into consideration?
41
![Page 42: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/42.jpg)
How would you handle these requests?1. A deputy sheriff from Springfield County: “We have
reason to believe a suspect in a murder attempt is in your shelter. We need to see your records and walk around to determine if he’s here.”
2. A judge from District Court 14: “I’m on a task force assessing the extent of the damage from the flood. We need to account for every citizen. I need to see your list of shelter residents to compare to our missing citizen’s list.”
3. A man: “I can’t find my wife and daughter. Can you help me? My wife is Katherine Washington and our baby girl is Anita. I’m desperate to find them. Can you please tell me if they’re here?”
42
![Page 43: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/43.jpg)
Operating the Shelter
4343
![Page 44: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/44.jpg)
Case Study 3: Determine Workers Needed
44
Estimate number of supervisors and workers you will need for 275 shelter residents
ParticipantPacket p. 41
Select a spokesperson.
Work in your groups for 10 minutes.
![Page 45: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/45.jpg)
Possible Answer to Case StudyShelter Staffing Template 275-PERSON SHELTER Three
Shifts
ROLE DSHR GAP OPERATE7a-4p 3p-12a 11p-8a
SHELTER MANAGER MC/SH/SV 1 ADMIN MC/SH/SA 1
ASSISTANT MANAGER MC/SH/SV SHIFT SUPERVISOR MC/SH/SV 1 1 1
REGISTRATION MC/SH/SA 3 3 1DORMITORY MC/SH/SA 3 3 3
CANTEEN MC/SH/SA 2 2 1INFO (HELP DESK) MC/SH/SA 1 1
SAFE & WELL 1 1 TOTAL 13 11 6
45
![Page 46: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/46.jpg)
Operating the Shelter
4646
![Page 47: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/47.jpg)
Operating the Shelter
4747
![Page 48: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/48.jpg)
What if…You were approached by a group of residents who were
unable to eat the food being served due to their religious dietary laws?
• What actions would you take?
48
![Page 49: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/49.jpg)
Operating the Shelter
4949
![Page 50: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/50.jpg)
Case Study Directions
50
Work in your groups for 10 minutes. Select a spokesperson. Be prepared to present:
• The situation • Your decisions • Key points gained from information in the handbook
![Page 51: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/51.jpg)
Operating the Shelter
5151
![Page 52: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/52.jpg)
Coordinate with Individual Client Services
52
Case Study 4: Influenza Outbreak Participant Packet p. 42
Group 1 present:• A brief overview of the situation• The decisions made• Key points from the handbook
Audience: • Take notes• Write questions
![Page 53: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/53.jpg)
Coordinate with Individual Client Services
53
Case Study 5: Conflict between Shelter Residents Participant Packet p. 43
Group 2 present:• A brief overview of the situation• The decisions made• Key points from the handbook
Audience: • Take notes• Write questions
![Page 54: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/54.jpg)
Coordinate Individual Client Services
54
Disaster Health Services
Disaster Mental Health
Client Casework
![Page 55: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/55.jpg)
Operating the Shelter
5555
![Page 56: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/56.jpg)
Methods of Communication
56
• Daily shelter resident meetings• Shift change meetings• Information boards• Flyers and newsletters
![Page 57: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/57.jpg)
Problem Solving
57
Case Study 6: Registered Sex Offender Participant Packet p. 44
Group 3 present:• A brief overview of the situation• The decisions made• Key points from the handbook
Audience: • Take notes• Write questions
![Page 58: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/58.jpg)
Operating the Shelter
5858
![Page 59: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/59.jpg)
Accommodating People with Disabilities and Functional or Access Needs Accommodations for shelter residents with:
1.Mobility-related disabilities
2.Visual disabilities
3.Hearing disabilities
Work in your groups for 5 minutes.
59
![Page 60: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/60.jpg)
Operating the Shelter
6060
![Page 61: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/61.jpg)
Respond to Emergencies
61
![Page 62: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/62.jpg)
Respond to Shelter Emergencies
62
Case Study 7: Shelter Emergencies Participant Packet p. 45
Group 4 present:• A brief overview of the situation• The decisions made• Key points from the handbook
Audience: • Take notes• Write questions
![Page 63: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/63.jpg)
Operating the Shelter
6363
![Page 64: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/64.jpg)
Reporting and Recordkeeping
64
![Page 65: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/65.jpg)
Review Data from the Daily Shelter Report
As a shelter manager, what can you learn from the Daily Shelter Report?
How might this help you?
65
![Page 66: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/66.jpg)
Operating the Shelter
6666
![Page 67: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/67.jpg)
Sheltering Cycle
67
![Page 68: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/68.jpg)
Closing the Shelter
68
![Page 69: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/69.jpg)
Communicate to Residents
69
![Page 70: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/70.jpg)
Transfer or Release Shelter Workers
70
![Page 71: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/71.jpg)
Return Shelter to Pre-occupancy Condition
71
![Page 72: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/72.jpg)
Shelter Narrative ReportSummary of:• Services provided• Shelter partners• Other resources used• Challenges and solutions• How unmet needs were accommodated• Recommendations for future operations
72
![Page 73: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/73.jpg)
Sheltering Cycle
73
![Page 74: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/74.jpg)
Course Closing
74
We will:
•Review course objectives
•Review your learning goals
•Complete course evaluations
74
![Page 75: This course was prepared under a grant from FEMA's Grant Programs Directorate, U.S. Department of Homeland Security. Points of view or opinions expressed](https://reader030.vdocuments.mx/reader030/viewer/2022012919/5a4d1b427f8b9ab0599a1e05/html5/thumbnails/75.jpg)
Course Objectives• Roles and responsibilities • Shelter space and supplies• Manage shelter staff• Collect and report information• Communicate effectively• Accommodate needs• Collaborate with partners
7575