Think

Conflict

Stress

"Team" - What..When..Why??

Motivation

Success

Communication

Conflict

Learning Objectives

A Group A Team

What ???

Why team?

T

E

A

M

together

everyone

achieves

more

•Job can be done independently

•Only individual based reward exist

•Resources are scarce

•Individual has authority

•Job can't be done independently

•Team based reward exist

•Ample resources exist

•Team has authority

W

H

E

N

?

?

?

Team Leader

How ????

Storming

Norming

Perform

Adjorn

Forming2

3

4

Forming

Storming

Norming

Performing

Team Spirit - Maintaining Stability

No Conflict

“Communicate

” Effectively

Let’s talk

One Way

One Way

Barriers Communication

Perceptual Differences

Restrictive Environments

Distractions

Barriers Reasons

Deceptive Tactics

Information Overload

Overcoming Barriers

Foster an Open

Communication

Climate.

Facilitate

Feedback

Commit to Ethical

Communications

Fine Tune your

Business

Communication

Skills

Communication Skills – 7C’s

Credibility

Courtesy

Clarity

Correctness

Consistency

Concreteness

Conciseness

Effective Communication

• Verbal

• Written

• Non Verbal

Combiation of all three

Body Language

Responses

When Challenged ???? Animal Will : FIGHT

Intelligence gives

the Response Assertion

Aggression

To Assert means to affirm positively,

assuredly, plainly or strongly but

inoffensively

What is

Assertiveness ?

Communication Test

Does Hindu marriage Act permit marrying your

widow’s sister?

Communication Test

Do they have a 15th August in England?

Communication Test

If you had only one match stick and entered a

cold room that had a kerosene lamp, an oil

heater and a wood stove, which would you

light first?

Communication Test

In which year did Newton declare the theory of

Relativity ?

Communication Test

According to International Law, if an airplane

crashes on the exact border between two

countries, would unidentified survivors be

buried in the country they were traveling to or

the country they were coming from?

SWOT Analysis

S W O T

Making the First Move

To Start With

Decide

Act

Concentrate

Confront

Act

Honestly

Use Tact

Behavior Change ………

Takes Time

ActionHabit

Character

PersonalityYou

Recap TestRead all questions carefully before attempting any of the questions. Aim to submit the

answer at the earliest.

Time: 2 Minutes

Total Questions: 15

1. Write your name on the top of this page.

2. What is the first thing that you like to drink in the morning?

3. Write your mother’s name on the bottom of the page.

4. What is the most important cause of stress?

5. Shout your first name loudly so that the entire class can hear it.

6. Make two circles on the reverse side of this page.

7. Write the most essential element of communication in the work place.

8. Describe your basic attitude in just two words.

9. Write today’s date on this page.

10. Who causes maximum stress for you in your daily life?

11. Which was the most interesting session for you in today's module?

12. Does prolonged training program cause undue stress? (Yes/ No)

13. Write your most essential strength .

14. What do you do on daily basis to keep stress away? List any 2.

15. Answer only the first question and submit the paper.

Team Work - Communication