think it association · 9 | york solutions executive communication –discussion points • content...
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Think IT Association
Mission: “To foster professional growth and development through the power of
networking and collaboration.”
• Think IT is a service of
• Think IT Association was founded in 2009. Each group meets regularly in an informal, roundtable format with a different member from the group facilitating each session.
• The IT Leadership group is designed for all levels of leaders within the IT space including: IT Managers, IT Directors, and VPs of IT within the Twin Cities.
• Additional Think IT Program:• 6 month leadership development course that is designed and led by IT executives from across the metro• Benefits Genesys Works-Twin Cities alumni through the Think IT Young Professionals Scholarship fund
• While there is no cost to be a member of Think IT, it is not FREE and we do ask that members invest their time and experience and be open to facilitating
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B2E Update
For more information, contact: Silvia Hinton at [email protected] you are interested in participating on a panel, becoming a coach, or a mentor,
please let Anna or Rachel know!
A big thank you to the following companies who have hired our B2E students!
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You’re Invited!
What: 3rd Annual Business of IT Awards Presented by York Solutions
When: Thursday, November 14th
4:00pm-6:00pm
Where: York Golf Club
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Upcoming Meetings
• Friday, October 11th – SPG Meeting
• Topic: Applied Agile in Strategic Partnerships
• Location: U.S Bank | Richfield
• Facilitator: LuAnn Arnold, IT Program Manager Information Security at Medica
Wayne Arnold, IT Vendor Management, Indirect Sourcing and Procurement
• Friday, November 8th – ITL Meeting• More details to come!
Save the Date!
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Who the hell do you think you are talking to?
A Discussion on Business Communication
Andy Bingenheimer, Senior Vice President – Financial Crimes Development at U.S. Bank
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Introductions
Who Am I? Who are all of you?
• Business oriented technology leader
• Risk Management / Compliance / Financial Crimes
• Introvert
• Veracious Networker
• Avid Golfer
Development?
Infrastructure?
PMO?
QA?
Network?DBAs?
Sales???
BAs?
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Disclaimer
Nothing we are going to talk about today can
compensate for preparation, strategy, vision, leadership, and
content.
These are not ‘tricks’. If you suck at your job, none of this really matters.
These are not ‘tricks’. If you suck at your job, none
of this really matters.
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Executive Communication – Discussion Points• Content and technical knowledge is ‘table stakes’, but being right is not
enough
• What you say always matters, but in Executive level communications how you say it can start to matter more
• Executive Communication is a Life long pursuit; your CIOs likely work on this regularly
• Trust and Confidence are the foundation of a strong business relationship
• Understand your audience; stakeholder analysis matters
• Always be prepared with an external perspective
• Communicate in terms of business outcomes / value
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Executive Communication – 4 Cs
Comfort
Practice, Practice, Practice. Consider a
coach. Use your network!!
Context
Know where your audience is coming
from (e.g. Finance, HR, ISS, etc.)
Content
Start high, be prepared to go deep. Use
pictures!!
Connection
Build the relationship WAY before you
‘need’ it. Replace ego with empathy.
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Role Play
• Agile is awesome – we like it – you should like it too!!
Debrief…
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Executive Communication - Fact or Fiction
• Don’t worry so much about your PowerPoint – nobody likes PowerPoint anyway
• Executives put their pants on the same way you do
• Analogies and story telling are effective ways to communicate technical topics
• Fake it til you make it is a sound strategy
• Executive communication is a process, not an event
• The Green Bay Packer will win the NFC Central this year!!
Thank you to U.S. Bank for hosting and to Andy for facilitating!