thermal receipt printer installation instructions...choose #10 “hardware configuration” choose...

CU*Answers Thermal Receipt Printer Instructions

Thermal Receipt PrinterInstallation Instructions

8/10/04The thermal printer installation is composed of several parts consisting of

1) Unpacking and setting up the printer, 2) Installing the print driver software in the PC operating system, 3) Configuring Client Access to print from CU*BASE to the thermal printer, and4) Modifying CU*BASE hardware configuration to recognize the printer as a thermal printer.

Part two, installing the print driver, is separated into two categories based on operating system (Windows XP &2000 users, and Windows 95 & 98 users). Please feel free to contact the CU*Answers Systems Team forinstallation assistance.

NOTE: These instructions assume you are replacing an existing dot-matrix receipt printer with a new thermalreceipt printer using the same printer ID. Please contact the CU*Answers Systems Team for additionalinstructions if you need to assign a new printer ID.

Step 1 - Unpacking and setting up the printer

1a) Decide on location for printer (printer comes with 6'printer cable for PC to Printer communication).

Printer requires standard electrical outlet for power.

1b) Unpack printer, power cable (2 parts), and printercable.

1c) Locate available 9-pin serial port on back of PC(COM1 or COM2). The top COM port is usually COM1.The next COM port (if available) is usually COM2. (Youwill need to remember which COM port the printercable is connected to.) Connect printer cable 9-pinconnector to an available COM port on back of PC.

1d) Connect printer cable 25-pin connector to 25-pinport on back of printer.

1e) Install thermal paper roll so that paper feeds frombottom of roll and not over the top (see photo right).

1f) Connect power cable.

1g) Turn printer power switch to on position (powerLED will be green).

< power cable


Step 2A - Printer Driver Installation

Instructions for Windows 95/98 Operating System(Windows 2000/XP users go to step 2B)

(Fig. 1)

2a) From the Windows desktop, Select START>Select SETTINGS>Select PRINTERS

Double-click on the ADD PRINTER Icon>Select NEXT>Select Local Printer>Select NEXT>

In the Manufacturers column select “Generic" In the Printers column select “Generic / Text only" (Fig. 1)Select NEXT>

(Fig. 2)

2b) Select the COM port the printer cable is connected to(example COM1)>

Select “Configure Port” button>

In the COM# Properties window (Fig. 2), change PortSettings to:

Bits per second = 9600Data Bits = 8Parity = NoneStop Bits = 1Flow Control = Xon/Xoff

Select OK>

Select NEXT>


(Fig. 3)

2c) Supply a name to identify this printer (CU*Answersrecommends something like "Thermal Receipt PrinterTeller Station A") (Fig. 3)

When asked if you want this printer to be the Windowsdefault printer? Answer is No

Select NEXT>

(Fig. 4)

2d) Print Test Page? Answer is NoSelect NEXT>(Fig. 4)

Select FINISH

Please proceed to Step 3, Client Access Printer Configuration Instructions.


Step 2b - Printer Driver Installation

Instructions for Windows XP/Windows 2000 Operating System(Windows 95 & 98 users go to step 2a)

3a) From the Windows XP desktop,Select START>PRINTERS & FAXES-OR-From the Windows 2000 desktop, Select START>SETTINGS>PRINTERS

Double-click on the ADD PRINTER Icon>Select NEXT>Select Local Printer>Select NEXT>

Select COM port that printer cable is connected to > Select NEXT

In the Manufacturers column select Generic" In the Printers column select “Generic / Text only" (Fig. 5)Select NEXT>

(Fig. 5)

3b) Supply a name to identify this printer (CU*Answersrecommends something like "Thermal Receipt Printer TellerStation A") (Fig. 6)

When asked if you want this printer to be the Windows defaultprinter? Answer is No Select NEXT>

Share Printer? Answer is Do not share this printerSelect NEXT>

Print Test Page? Answer is NoSelect NEXT>

Select FINISH

You will now see the newly created icon in the "Printers"window.

(Fig. 6)


3c) Right-mouse-click on the new icon for the thermal receiptprinter and select “PROPERTIES”

The Printer Properties window is displayed.(Fig. 7)

(Fig. 7)

3d) Select the “Port Settings” tab and modify the settings tomatch those in (Fig. 8)>

Bits per Second = 9600Data Bits = 8Parity = NoneStop Bits = 1Flow Control = Xon/Xoff

Select OK>

(Fig. 8)


3e) Select the “Advanced” tab.Select “Start printing immediately”.Modify the settings to match those in (Fig. 9)>

(Fig. 9)

3f) Select the “Print Processor” button.Set the default datatype to “RAW.”(Fig. 10)

Select OK>

(Fig. 10)


3g) Select the “Device Settings” tab.

Modify the settings to match those in (Fig. 11) (Hint: click the underlined text to change it)

Cont. Feed – No Break: US Std FanfoldCut Sheet: US Std FanfoldCont. Feed – With Break: US Std Fanfold

Select OK>

Close the “Printers” window to return to the Windows 2000desktop.

(Fig. 11)

Please proceed to Step 4, Client Access Printer Configuration Instructions.

Step 3 - Client Access Printer Configuration Instructions

4a) Launch the Client Access printer session for the existingreceipt printer

From the Communication menu, choose Configure (Fig. 12)Choose the Setup button

(Fig. 12)


4b) Select the “Transform print data to ASCII on AS/400”option.(Fig. 13)

Select *NONE in the Printer model selection drop-down textbox.

Select OK>Select OK>

If prompted to terminate communications, choose OK>

(Fig. 13)

4c) From the File menu, choose Printer Setup Choose the new thermal receipt printer, then choose OK>(Fig. 14)

(Fig. 14)

Step 4 - Modify CU*BASE Hardware Configuration

5a) Log in to CU*BASE and go to menu MNCNFC

Choose #10 “Hardware Configuration”

Choose Printer (Enter)

Select the receipt printer ID from the list (Enter or Select)(Fig. 15)

For Type, choose Thermal Use Enter to save then F7 to return to the menu.

(Fig. 15)

5b) To test the printer, print a “dummy” receipt: post a $0 transaction to any account (such as your 999999999credit union account) through teller posting.

thermal receipt printer installation instructions...choose #10 “hardware configuration” choose...

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