• Individuals belief that s/he is capable of performing a task.

• The higher your self-efficacy the MORE confidence you have in your ability to succeed.

1. Enactive mastery (MOST important)Gaining relevant experience with the task or job.

2. Vicarious modelingBecoming more confident because you see someone else doing the task. More effective if you see yourself similar to the other person who's already performing a task.

3. Verbal PersuasionMotivations - someone convinces you that you can do it!

4. ArousalWhen you get excited about a task you'll perform better and be more confident. However, if you're too excited you may harm not improve the process

Training increases self-efficacy

• Pygmalion effect - is a form of self-fulfilling prophecy in which believing something can make it true (we tell a person that they are fabulous! and can do anything!)

• Galatea effect - high performance expectations are communicated directly to the employee

• Intelligence and personality (emotional stability) will increase self-efficacy.

• The smarter you are the higher your SET will be