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University!of!Kent!Reading!Lists:!University!of!Kent!Reading!Lists:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!The!The!user!user!perspectiveperspective

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What!the!service!looks!likeWhat!the!service!looks!like

• University!of!Kent!branded

• Integration!with!VLE!(Moodle)!very!important!to!us

• What!does!it!look!like!for!the!average!Kent!student?• Access!via!Moodle!or!library!pages• Is!it!seen!as!library!or!University?

• What!does!it!look!like!for!academic!staff?• Staff!log!in,!edit!and!use!readinglists@kent!facilities!!

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Training!Training!!!!!!!

• Training• Regular!scheduled!training,!open!to!all!staff• Drop!in!sessions!in!ALS!offices• School!specific!sessions!arranged!as!required• Individual!sessions!by!arrangement• All!hands!on,!working!on!real!lists

• New!staff!sent!welcome!message!from!ALS• Explains!library!systems!and!procedures• Offers!help!using!the!reading!list!system

• Temporary!or!admin!staff!invited!to!work!in!the!ALSoffice!until!they!are!confident!using!the!system

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SupportSupport

• Dedicated!email!for!help

• Extensive!online!help

• Printed!guide

• Blog!during!original!implementation

• Champion!for!user!based!issues

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ImplementationImplementationVaries!between!faculties

• Humanities• Dean!very!supportive• Faculty!wide!instructions!and!deadlines• Academics!to!maintain!their!own!lists

• Social!Sciences• Support!from!Dean• Faculty!wide!model• Temporary!and!admin!staff!to!establish!lists

• Academics!to!make!only!minor!adjustments

• Sciences• Academics!to!maintain!their!own!lists• Taken!up!by!some!Schools• Current!initiative!to!promote!in!others!via!SAM!and!library!reps!

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Staff!PerspectiveStaff!Perspective

• Representative!present

• Other!staff!perspectives:

“It!has!recently!been!agreed!at!Faculty!Learning!and!Teaching!that:

i. all!new!modules!processed!during!Autumn!2012!should!have!reading!lists!readied!bythe!end!of!January!for!2013I2014

ii. all!modules!to!be!taught!next!year!should!have!readings!lists!readied!by!May.!I!realizethat!2013I2014!seems!a!long!way!off.!!But,!if!we!get!lists!readied!earlier!it!helps!theLibrary!plan!for!new!books!(and!other!materials),!and!thus!helps!to!ensure!that!we!andour!students!have!everything!we!need.”!

“The!Panel!found!that!the!School!used!the!Talis!Aspire!system!to!communicatetext!needs!to!the!library!and!that!this!worked!well.”

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IssuesIssues

• Intellectual!property

• Distinction!between!the!VLE!and!the!reading!listsystem§ What!should!be!used!for!what?§ ALS!drive!to!emphasise!that!the!reading!list!system

includes!the!library

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Student!PerspectivesStudent!Perspectives

Positive!Politics!and!IR!student!views!expressed!at!aSchool!meeting!led!to!immediate!take:up!of!thereading!lists!system.

§ At!the!same!meeting!a!process!was!decided!which!keptboth!staff!and!students!happy

§ This!solution!is!now!used!by!all!Social!Science!Schools

“The!reading!listssystem!is!efficient,accurate!and!veryaccessible”

“The!reading!list!system!givesthe!most!apt!books!and!an!easyway!to!find!them!–!and!does!it!insync!with!the!library.!It’sawesome.”

“It’s!great!because!you!caneasily!find!relevant!books!onyour!modules!and!even!savethings!to!your!own!space!forwhen!you!need!them.”!

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Evolving!use!and!profileEvolving!use!and!profile

Readinglists@kent!visitors!5Readinglists@kent!visitors!5Sept!1,!2012!to!Jan!31,!2013Sept!1,!2012!to!Jan!31,!2013

• Peak!around!the!beginning!of!term• Steady!increase!in!use!until!Christmas!vacation• Large!numbers!of!returning!visitors!(53%)• Significant!proportion!of!visits!by!users!with

mobile!devices

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• Kent!Business!School§ Worry!at!out!of!date!lists!visible

on!web§ Resulting!in!concentrated!effort

to!update!all!lists

• Longer!term!strategy§ Roll!out!to!Medway• Already!interest!in!the!Business

School§ Ensuring!that!Deans!remain

supportive!and!lists!remaincurrent

Evolving!use!and!profile!IIEvolving!use!and!profile!II