By Global Client Solutions

Introduction Established in 2003, Global Client Solutions is a leading

transaction processor in the debt settlement industry. As part of its commitment to best practices in the industry, Global Client Solutions is a member of the U.S. Organizations for Bankruptcy Alternatives.

Founded by debt-settlement-industry companies to establish representation options for debt negotiation beyond bankruptcy and credit counseling law, the U.S. Organizations for Bankruptcy Alternatives is headquartered in the Dallas, Texas, area. Committed to consumer satisfaction and compliance to Federal Trade Commission regulations, the association works to set the industry’s ethical standards.

Member Requirements

To ensure member companies provide the best possible consumer services, they are required to be accredited, in-good-standing members of the Better Business Bureau. Additionally, member companies must offer consumers educational materials about the Fair Debt Collections Practice Act. Member companies must also comply with the U.S. Organizations for Bankruptcy Alternatives’ best practices as they relate to client consulting, financial management, and client services, among other areas. Some best practices only apply to companies at the front or back end of the process. For instance, the negotiations standards, relate exclusively to consumer debt negotiation companies.

Conclusion Importantly, members need to have written

procedures for their programs and processes and documentation of communication practices between creditor companies and clients. Members also are required to explain the steps of debt negotiation when inquiries are made.