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  • CONFIDENTIAL AND PROPRIETARY This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    The Top 10 Strategic Technology Trends for 2017

  • #GartnerSYM1 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Conversational Systems

    Advanced Machine Learning and AI

    Adaptive Security Architecture

    Mesh

    Mesh App and Service Architecture

    Digital Technology Platforms

    Blockchain and Distributed Ledger

    DigitalIntelligent

    Augmented and Virtual Reality

    Digital TwinIntelligent Apps

    Intelligent Things

  • #GartnerSYM2 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    #GartnerSYM2 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Intelligent Digital MeshAI will be a primary battleground for

    service providers through 2020.

    By 2020, 20% of enterprises will employ dedicated people to train neural networks.

  • #GartnerSYM3 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Well-Scoped Purpose Evolution of Data Science

    Act Autonomously Context- and Event-Driven

    Deal With Complexity

    Understand, Learn, Predict, Adapt

    Model-Driven, Content as Code

    Supervised, Unsupervised, Reinforcement and Deep Learning

    Advanced Machine Learning and Artificial Intelligence

    RelatoreNote di presentazione

  • #GartnerSYM4 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Physical

    Virtual

    Robots

    Drones

    Autonomous Vehicles

    Intelligent Sensors

    Smart Appliances

    Smart Medical Devices

    Operational Applications

    Smart Security and Operations

    Smart Enterprise Apps

    Advanced Chatbots

    Virtual Assistants

    Smart Advisors

    Intelligent Apps and Intelligent Things: Intelligence Anywhere and Everywhere

    Inconspicuous Obvious

  • #GartnerSYM5 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.#GartnerSYM5 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Intelligent Digital Mesh

    Blending the digital and physical domains is the primary driver of digital business value.

    CEOs expect that, by 2020, 46% of the customer-perceived value proposition of their products and services will be digital.

    RelatoreNote di presentazione

  • Plan Your ProjectExplore Your Trip Game Your Reality

    Virtual and Augmented Reality: It Creates an Immersive Digital World

    Gaming

    Music and Sports

    Journalism

    EducationCinema

    Healthcare

    Real Estate

    Retail Legal

    HospitalitySurgical Training

  • #GartnerSYM7 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Simulated Experiences

    Molecular Modeling

    Virtual and Augmented Reality: Enabling Digital Business Moments and Models

    Maintenance and Repair

    Healthcare Therapies

  • #GartnerSYM8 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Human Persona

    Digital Asset

    Digital Process

    Digital Place

    Company Persona

    City/Country Doppelganger

    Disconnected Digital Twin

    Connected Digital Twin

    Intelligent Digital Twin

    Disconnected Static Metadata

    Intelligent Digital Service

    Connected Digital Service

    Model-DrivenProgram-Driven

    Digital Twin: An Evolving and Expanding Digital Universe

    DigitalEntity

    RelatoreNote di presentazione

  • #GartnerSYM9 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Mechanism for adding trust in an untrusted environment and reducing business friction An irrevocable record of significant

    data and events, such as monetary transactions, property records or other valued assets Not just a passive data record, but

    can optionally add dynamic programmed behavior to events

    Blockchain and Distributed Ledger: An Emerging Digital Platform

  • #GartnerSYM10 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Blockchain and Distributed Ledger: Trillion-Dollar Opportunity in Supply Chain

  • #GartnerSYM11 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.#GartnerSYM11 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Intelligent Digital Mesh

    >26Bconnected IoT sensors and endpoints deployed by 2020

    25or more conversational

    AI systems by 2018

  • A Shifting Setof Endpoints

    Work

    Car

    WithCustomer

    Away

    At the Game

    Home

    Retail

    Restaurant

    Conversational Systems: The Mesh Is Dynamic and Pervasive

    Desk Person Environment

  • Multichannel

    Expanded Sensory

    Channels

    Ambient

    Collaborative

    ContextualImmersive

    Conversational

    Contextual Appsand Services

    Personalized for EachTask and Behavior

    Across the DynamicDevice Mesh

    Stateful

    Conversational Systems: One Part of the Future User Experience

  • #GartnerSYM14 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Cloud-Based

    Microservices

    Containers

    Serverless

    Software-Defined (APIs)

    Event-Driven

    Mesh App and Service Architecture: Agility and Flexibility Drive the Design

    App

    Svc.Svc.

    Svc.

    MicroSvc.

    MicroSvc.

    Svc.Svc.

    Svc.

    Svc. Svc.

    App

    Svc.

    App

    App

    App

    Svc.

    Svc.

    Svc.

    Svc.

    Svc.

    App

    RelatoreNote di presentazione

  • #GartnerSYM15 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Mobile

    PartnersIT Apps

    Endpoints

    IoT SolutionIoT Platform

    Cloud

    OT Apps

    (ERP, CRM, ) (MES, BMS, )

    Customers

    Communications

    APIs/Integration/MOM

    BusinessOutcomes

    Holistic

    Things

    Agents

    Gateways

    Orchestration

    Data

    Analytics

    APIs/Integration/MOM

    Aggregated DeviceManagement

    Digital Technology Platforms: IoT Platforms Are Necessary for Solution Success

  • #GartnerSYM16 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    EndpointProtection

    1. Review; Rules/Score2. Continuous Profiling3. Continually Analyze

    and Authenticate

    Transaction ContextDevice, Location, Behavior

    Transactions, Attributes

    External Identity and Threat Intelligence

    DLP DAPSIEM

    EnterpriseBig Data

    Enterprise Server

    App

    User ProfilePeer Group Profile

    Device, Etc., ProfileIdentityData

    Orchestration, Alert Mgmt. and Incident Response

    Adaptive Security: Continuously Analyze User and Entity Behavior

  • #GartnerSYM17 CONFIDENTIAL AND PROPRIETARY I 2017 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

    Conversational Systems

    Advanced Machine Learning and AI

    Adaptive Security Architecture

    Mesh

    Mesh App and Service Architecture

    Digital Technology Platforms

    Blockchain and Distributed Ledger

    DigitalIntelligent

    Augmented and Virtual Reality

    Digital TwinIntelligent Apps

    Intelligent Things

    The Top 10 Strategic Technology Trends for2017Diapositiva numero 2Diapositiva numero 3Diapositiva numero 4Diapositiva numero 5Diapositiva numero 6Diapositiva numero 7Diapositiva numero 8Diapositiva numero 9Diapositiva numero 10Diapositiva numero 11Diapositiva numero 12Diapositiva numero 13Diapositiva numero 14Diapositiva numero 15Diapositiva numero 16Diapositiva numero 17Diapositiva numero 18

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