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  • This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or otherauthorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. 2012 Gartner, Inc. and/or its affiliates. All rights reserved.

    George Ambler@cioleader

    The Top 10 Strategic TechnologyTrends for 2014

  • Key Issues

    What technology trends will have the biggestpotential for significant enterprise impact over thenext three years?

    Which technologies or trends will drive significantchange or disruption?

    Are there changes or tipping points occurring nowor over the next three years that make thetechnology newly strategic or applicable to awider market?

    1

  • Strategic Technology Trends

    Mobile Device Diversity & Mgt.Mobile Apps & ApplicationsThe Internet of EverythingHybrid Cloud & IT as Service BrokerCloud/Client ArchitectureThe Era of Personal CloudSoftware Defined AnythingWeb Scale IT.Smart Machines3-D Printing

    Top 10 Strategic TechnologyTrends for 2014:

    Future Disruption

    Derivative Impact

    Converging Forces

  • No Single Vendor Will DominateThere's Space for Three Leaders

    0% 20% 40% 60% 80% 100%

    Greater China

    Emerging APAC

    Mature APAC

    North America

    Western Europe

    0% 20% 40% 60% 80% 100%

    Greater China

    Emerging APAC

    Mature APAC

    North America

    Western Europe

    Gartner, Forecast for Device Shipments by Operating System, Worldwide, 2Q13

    Han

    dset

    sTa

    blet

    s

    Feature phoneOther OSBlackBerryWindowsiOSAndroid

  • Mobile Device Diversity Many form factors, screen sizes, interaction styles, platforms, architectures > 100 mobile application development tools, > 60 MDM tools Management and security challenges driven by BYOD & BYOA New working practices, opportunities, organizational structures, skills Tactics are the new strategy

    Pocketable Portable Shared AreasGrab &Go

    Desk

    Touch, Voice, ...Keyboard, Mouse

    Gesture

    Glanceable

  • The Rise of Enterprise Mobile Platforms

    Enterprise mobile platforms are key strategicsolutions encompassing mobile applications,integration, management, and security

    Serv

    ices

    LOB Apps

    Integration

    Common Apps

    Management

    App Development

    Secu

    rity

    Enterprise Mobile Platform

    Cloud-delivered Social-enabled Multichannel Device-aware Device-agnostic

    Removes complexity from mobile decisionsProtects enterprise from mobile device warsDrives reuse and faster mobile adoption

    Device vendors likeApple and Google willnot be the most strategicmobile platform in theworkplace

  • Broad solution portfolios putthese discrete markets atrisk: Mobile Device Management (MDM) Legacy Mobile Enterprise Application

    Platforms (MEAP) Security Containers Enterprise File Sync & Share Cloud Mobile Back-end Services

    Enterprise Mobile Platforms

    Emerging leaders

    with more joining soon.

    Invest tactically in best-of-breed solutions with

  • Richer UI models Voice, Video & more

    Apps grow asApplications shrink.

    Microsoft, Google andApple will battle forleadership

    Modern UI Connected apps Contextual, multi-device

    Multichannel applicationintegration and interactions:

    Store, Sync and Share Development challenges

    - New design skills- Responsive Design- Native apps vs. HTML5

    Mobile Apps and Applications

    More InputsMore Places

    More Actions

  • Internet of Things Hype Cycle, 2013

    InnovationTrigger

    Peak ofInflated

    ExpectationsTrough of

    Disillusionment Slope of EnlightenmentPlateau of

    Productivity

    time

    expectations

    Plateau will be reached in:less than 2 years 2 to 5 years 5 to 10 years more than 10 years

    obsoletebefore plateau

    As of July 2013

    Smart Dust

    Operational Intelligence Platforms

    802.11ahQuantified Self

    Decisions and Recommendationsas a Service

    Autonomous VehiclesData Science

    IT/OT IntegrationSilicon Anode Batteries

    Context Delivery Architecture

    Big Data

    Home Energy Management/Consumer Energy Management

    Low-Cost Development BoardsSmart Fabrics

    Wireless Power

    Bluetooth 4.0Enterprise Information ArchitectureFacilities Energy ManagementRaspberry PiSmart AppliancesComplex-Event Processing

    Home-Area Network

    Broadband-Connected TelevisionsOperational Technology Security

    Z-WaveTelematics

    Machine-to-Machine Communication ServicesOperational Technology Platform Convergence

    Mesh Networks: SensorAdvanced MeteringInfrastructure

    EnterpriseManufacturing

    IntelligenceVehicle-to-Infrastructure

    Communications

    IPv6ISA-95 Integration StandardsVehicle-to-Vehicle Communications

    RFID for Logistics and Transportation6LoWPAN

    Public Telematics and ITS802.15.4/ZigBee

    RF MCU

    Consumer Telematics

    Wireless HealthcareAsset Management

    Commercial TelematicsDASH7Internet of Things

    Smart City Framework, ChinaSmart Transportation

    Mobile Health Monitoring

    Manage Monetize Operate Extend

    From: Hype Cycle for the Internet of Things, 2013, 31 July 2013 (G00252763)

    Usage Models

  • Action Plan for the Internet of Everything1. Imagine digitizing your most

    important products, servicesand assets

    2. Walk through each of the fourmodels:

    - Can I manage it better andimprove productivity?

    - Can I charge for it?- Can I operate it remotely?- Can I extend new services

    or content to it?3. Do the same with your top

    three core processes.4. Look for Interconnection

    between things, people, placesand information

    Internet ofPeople

    Internet ofInformation

    Internet ofPlaces

    Internet ofThings

  • Hybrid Cloud Combining Services

    DeploymentComposition

    StaticComposition

    DynamicComposition

    EventComposition

    Composed each timethe service is

    provisioned/used

    Designed so thatservices are alwaysused together in the

    same manner

    Recomposeddynamically during

    runtime

    Recomposed basedon a planned or one-

    time event

    Complementary capabilities/data. Most common current approach

    Based on policies, capacityavailability, current pricing.

    Viable with strict parameters andplanning

    Based on policy and dynamically-changing capacity or capabilityneeds, pricing

    Bleeding edge approach but evolving

    Based on expected capacity orcapability needs (e.g., disasterrecovery)

    Emerging approach

  • Hybrid IT - IT As Advisor, Broker & Provider

    ITCloud Services Broker

    Enterprise App Store

    PrivateCloud

    Services

    PublicCloud

    ServicesTraditionalServices

    PublicCloud

    Services& Mobile

    Apps

    Hybrid ITThe Enterprise

    Advisor User Facing Facilitate business

    decisions Front end mobile app

    stores and cloud markets Deliver enterprise mobile

    apps and cloud services Future of internal portals

    and service catalogs Social Elements

    Broker Service Facing Emphasize IT role as

    broker and integrator CMP and/or CSB models

    Provider IaaS & PaaS Abstraction App, Dev, Mgt & Sec. SW

    Provider Data Centers Vertically Integrated

  • Cloud/Client Architecture

    12

    The cloud is the controlpoint and system of record

    Applications span multipleclient devices

    The Application is in thecloud Apps exposecapabilities on the client.

    The experience flows towhere you are and whatyou are doing in context

    Mobile containers drive anew security approach

    Applications will usemultiple client endpointssimultaneously

    DataLogic

    UI Model

    DataLogic

    UI Model

  • The Human Perspective The Rise of the Personal Cloud

    Center of each users personaldigital ecosystem

    Unique collection of services foreach user

    Assembled and evolved by eachuser

    Glue connecting the devices andservices they choose to use daily

    Shift in the balance of power

    13

    Vendors and IT organizations mustalign to this next stage of

    consumerization

    GoogleGmail

    iTunes XboxLive

    Instagram

    MicrosoftSkydrive

    Amazon NetflixTwitter

    Facebook

    AppleiCloud Rdio

    CorpSharepoint

    Pro

    Sync Me

    See Me

    Know Me

    Be Me

  • 14

    The Journey to Programmable Everything

    Software DefinedNetworking

    Software DefinedStorage

    Software DefinedDataCenter

    IaaS

    Real TimeInfrastructure

    Fabric BasedComputing

    Open ComputeProject

    OpenStack

    VirtualDataCenters

    IntegratedSystems

    SoftwareDefined

    Anything

    http://www.flickr.com/photos/lesliehawthorn/5635451116

  • Web-Scale IT: A Result of the CloudProvider Singularity

    Web-scale IT is a pattern of global class computingthat delivers the capabilities of large cloud services

    providers to the enterprise.

    You Too can run with the big dogs

    Source: http://www.flickr.com/photos/lesliehawthorn/5635451116

  • API-basedManagement

    Web-orientedArchitecture

    CollaborativeAligned

    Organization

    Velocity-focused

    Processes

    IndustrialDesigned

    InfrastructuresRisk

    EmbracingCulture