the ok plateau
TRANSCRIPT
May 19, 2015CHAMBERSBURG OFFICE MEETING
The ‘OK’
Plateau
BH 6 Page
Disclosure
Relocation
Guides
DOT LOOP WORKSHOPS
• Wednesday, May 20th
1:00-3:00 PM
• Thursday, May 21st
5:00-7:00 PM
RECOMMENDED READ
BERKSHIRE HATHAWAY HOMESERVICES SURVEY
RELOCATION GUIDES
Access links available in
TeamHomesale for:
• Central PA
• Berks County
• Baltimore
• Washington DC
RELOCATION GUIDES
Page:
Welcome Home
• Demographics
• Tax & License
• Transportation
• Healthcare
• Academics
RELOCATION GUIDES
Page:Culture & Recreation
• Family Attractions
• Cultural Attractions
• Shopping
• Sports & Recreation
• Historic Sites
RELOCATION GUIDES
Page:Community Profiles
• Adams County
• Cumberland County
• Dauphin County
• Franklin County
• Fulton County
• Huntingdon County
• Juniata County
• Lancaster County
• Lebanon County
• Perry County
• York County
RELOCATION GUIDES
www.SunrayDirect.com/CentralPA3/BHHSHomeSale/
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 1 – Team Commitment
• Discusses the agent’s role in
the transaction
• Reviews the importance of a
home inspection and home
warranty
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 2 – Inspection Authorization
and Selection
• Indicates whether inspections
are being requested and who is
ordering them
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 3 – Home Inspection
Waiver/Selection
• Outlines the importance of a
home inspection and what it
covers
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 4 – Home Warranty Contract
Disclosure
• Consumer acknowledges having
received a home warranty
brochure
• Outlines the importance of a
home warranty
• Offers selection
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 5 – VIP Services
• Opportunity for consumer to
select a quality vendor to
enhance the home’s value
BERKSHIRE HATHAWAYSIX PAGE DISCLOSURE
Page 6 – Affiliated Business
Disclosure
• Discloses our affiliation with
Homesale Mortgage,
Settlement Services, and
Insurance
• Required by law in ALL
transactions
‘OK’ PLATEAU EXERCISE
Print your name on a piece of paper
Tom BlefkoPrint your name using your off-hand
REAL LIFE ‘OK’ PLATEAU EXERCISE
BREAKING THROUGHTHE ‘OK’ PLATEAU
Principle #1
Experts tend to operate outside of their comfort zone and study
themselves failing
BREAKING THROUGHTHE ‘OK’ PLATEAU
Principle #2
Experts walk in the shoes of people more
competent then themselves
BREAKING THROUGHTHE ‘OK’ PLATEAU
Principle #3
Experts crave and thrive on immediate and constant feedback
BREAKING THROUGHTHE ‘OK’ PLATEAU
Principle #4
Experts treat what they do like a science
BREAK THROUGHYOUR ‘OK’ PLATEAUS
CLIENT SURVEYS
WANTS AND NEEDS