the next generation of hct's mobile app
TRANSCRIPT
The Next Generation of HCT’sMobile App
Khalid Tariq
Head of Enterprise Systems Development
IT Department
Central Services
Abu Dhabi
1
Clayton Menezes
Programmer Analyst
IT Department
Central Services
Abu Dhabi
Agenda
Current HCT Mobile App
Lessons Learned &
Future Plans
Prototype of a Next
Generation Mobile App
General Discussion on the Features
of HCT Mobile v2.0
2
M-Government Initiative from H.E. Sheikh Mohammad
• Services on Smart Devices:• Available 24 hours a day
• from anywhere in the world
• To help customers
• By May 2015
3
4
Current HCT Mobile App
• Launched on 13th March, 2012• Updated to version 1.1 on 30th June 2013
• Downloaded 22,181 times• 2012: 7,268• 2013: 7245• 2014: 7,668
• Available as native app on iOS:https://itunes.apple.com/us/app/hct/id510336044?ls=1&mt=8• Available as mobile-enabled website on other platforms from:http://m.hct.ac.ae• App Store Rating:
5
Current HCT
Mobile App
6
Public
Current HCT
Mobile App
Home
7
HCTNews
Public
Current HCT
Mobile App
8
HCTNews
Public
Current HCT
Mobile App
9
HCTNews
Public
Current HCT
Mobile App
10
HCTNews
Public
Current HCT
Mobile App
11
HCTNews
Public
Current HCT
Mobile App
12
Public
Current HCT
Mobile App
Home
13
HCTEvents
Public
Current HCT
Mobile App
14
Public
Current HCT
Mobile App
HCTEvents
15
Public
Current HCT
Mobile App
HCTEvents
16
Public
Current HCT
Mobile App
Home
17
Public
Current HCT
Mobile App
CollegeDirectory
18
CollegeDirectory
Public
Current HCT
Mobile App
19
Public
Current HCT
Mobile App
Home
20
HCTMaps
Public
Current HCT
Mobile App
21
Public
Current HCT
Mobile App
HCTMaps
22
Public
Current HCT
Mobile App
HCTMaps
23
Public
Current HCT
Mobile App
HCTMaps
24
Public
Current HCT
Mobile App
HCTMaps
25
Public
Current HCT
Mobile App
HCTMaps
26
Public
Current HCT
Mobile App
HCTMaps
27
Public
Current HCT
Mobile App
Home
28
Video
Public
Current HCT
Mobile App
29
Video
Public
Current HCT
Mobile App
30
Video
Public
Current HCT
Mobile App
31
Public
Current HCT
Mobile App
Home
Public
32
StudentInformation
Current HCT
Mobile App
33
Private
Current HCT
Mobile App
StudentInformation
34
Private
Current HCT
Mobile App
StudentInformation
35
Private
Current HCT
Mobile App
StudentInformation
36
Private
Current HCT
Mobile App
StudentInformation
37
Private
Current HCT
Mobile App
StudentInformation
38
Public
Current HCT
Mobile App
Home
39
Public
Current HCT
Mobile App
Libraries
40
Libraries
Public
Current HCT
Mobile App
41
Public
Current HCT
Mobile App
Libraries
42
Public
Current HCT
Mobile App
Libraries
43
Public
Current HCT
Mobile App
Libraries
44
Current HCT
Mobile App
Libraries
Private
45
Public
Current HCT
Mobile App
Libraries
46
Public
Current HCT
Mobile App
Libraries
47
Current HCT
Mobile App
Libraries
Private
Current HCT
Mobile App
48
Public
Home
Current HCT
Mobile App
49
Public
50
Lessons Learned &
Future Plans
51
Lessons Learned & Future
PlansCategory Ellucian App HCT Harvard University Stanford University UAEU
News
Event
Calendar
College Directory
People/ Directory
Emergency numbers
Maps
Video/ Multimedia
Library
Bookstore
Payment center
Dining menu
Shuttle Tracker
Athletics
Admission
Social Media
Courses
Weather
Comparison Matrix
52
Lessons Learned & Future
Plans
Comparison MatrixCategory Ellucian App HCT Harvard University Stanford University UAEU
Academic
Schedule
Attendance
Grades
Exam Schedule
Transcript
Notifications
GPA
Employees
Pay-Stub
Leave
General
Links
Full Website
Customize Home
About
17 16 17 13 11
• Ensure App Delivers Services Relevant to UsersHold focus-group sessions with users like today. Deliver focused apps to specific user groups like – HCT Students, HCT Staff, HCT Parents, etc.
• Ensure Maximum User DownloadsLast version was announced in news but we did not do an aggressive marketing campaign. We will ensure all relevant users are aware of the new app via different medium such as emails, portal pop-ups and SMS.
• Ensure Maximum User SatisfactionLast version has only 9 reviews submitted by users. We will ensure that the new apps allows users to submit feedback and rate the app. We will also ensure single sign-on for users and we will monitor the usage of different areas of the app to understand user behavior for future releases.
53
Lessons Learned & Future
Plans
• Multiple PlatformsCurrent App is only available to Apple App Store. The new version will be available on Google Play and Windows Store as well.
• We want our users to experience the best mobile app for teaching and learning by end of 2015.
• Target date for new app: May 2015
54
Lessons Learned & Future
Plans
55
Prototype of a Next
Generation Mobile App
HCT Parent
56
General Discussion on the Features
of HCT Mobile v2.0
Khalid Tariq
Head of Enterprise Systems Development
IT Department
Central Services
Abu Dhabi
Clayton Menezes
Programmer Analyst
IT Department
Central Services
Abu Dhabi