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THE NEXT DIGITAL FRONTIER: HOW ARTIFICIAL INTELLIGENCE AND BIG DATA CAN DRIVE GROWTH IN EUROPE
© IDC
Live Webinar
For:The European Data Market Study, SMART 2016/0063
© IDC 2
Agenda of the Webinar
Welcome and Introduction
David Osimo, director of research, the Lisbon Council
11.00-11.05
The European Data Market Study: How a Well-Functioning Data
Market is Fueling AI in Europe
Giorgio Micheletti, Consulting Director, IDC4EU
11.05-11.15
How European industries are using AI to drive Digital
Transformation and Customer Experience
Andrea Minonne, Senior Research Analyst, IDC
11.15-11.30
Boost AI Adoption in Europe - The journey towards an AI PPP
Dr. Sonja Zillner, Senior Key Expert at Corporate Technology
Siemens
11.30-11.45
11.45-12.00 Q&A and Concluding Remarks
David Osimo, director of research, the Lisbon Council
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HOW THE DATA MARKET IS FUELLING AI IN EUROPE
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Giorgio Micheletti, Consulting Director, IDC4EU
The 2nd Round of Measurement
2nd Report on Facts & Figures
2nd Report on Policy Conclusions
2nd Interim Report
Quali-quantitative “Story” on Big Data and AI
Quali-quantitative “Story” on AI in Energy
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http://datalandscape.eu/study-reports
Find and download all reports at:
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The European Data Market is in full swing…
Big Data, Cloud, Mobile, Social
2018
2025 Baseline Scenario
2025 High-Growth Scenario
2025 Challenge Scenario
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…and Big Data Technologies are the backbone of AI
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How European industries are using AI to drive Digital Transformation and Customer Experience
Andrea Minonne
Senior Research Analyst, IDC
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AI is here to stay…
34%of companies will adopt AI
by 2019
46% of companies put
customersas top priority
Source: IDC’s European Vertical Markets Survey, 2018-2019 (n = 2,759); IDC’s Western Europe AI Survey, June 2018 (n=350)
dri
ve
rsb
arr
iers
65%
66%
66%
Marketing
Customersupport
Quality
46%
47%
50%
Employeeresistance
Skills/budget
GDPR
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…and it’s a booming market
2019 2022
Source: IDC’s WW Semiannual Artificial Intelligence Systems Spending Guide
+38%17-22 CAGR
$5.2billion
$13.5billion
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BankingRetail
Source: IDC’s WW Semiannual Artificial Intelligence Systems Spending Guide
Who is using AI the most and what for?
Manufacturing
Personalized Recommendations
AI-enabled Customer Experience
Fraud Analysis
Chatbots
Quality Management
Predictive Maintenance
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The chatbot opportunity
35%
37%
39%
41%
43%
45%
47%
49%
51%
46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56%
20
17
/20
22
C
AG
R
2018/2019 Growth
Threat Intelligence and Prevention
Fraud Analysis
Defense, Investigation and Government Intelligence
IT Automation
Automated Customer Service
Source: IDC’s WW Semiannual Artificial Intelligence Systems Spending Guide
are using chatbots to automate processes and enhance customer
experience
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Thanks to AI…
NatWest AI-Powered Anti Fraud Solution
Goal: Detect suspicious activities
£7 million fraud
detectedSource: IDC Customer Insights & Analysis
##
Goal: Find visually similar clothing to photos
30% sale growth
Goal: Advise current / prospective customers
40% of issues
resolved automatically
Deutsche Telekom Customer Service
Chat Bot
Intelligent visual search tool
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Long story short: 3 takeaways
1
2
3
Be industry-specific. All industries are looking at AI, but focus on targeting and boosting investments where AI is the core enabler for new trends such as customer experience.
Enable skills & retain talents. European talents are often moving towards markets where larger capitals allow for recruiting of European AI talents.
Invest. Invest. Invest. National AI strategies are a good way to enable AI across Europe, but investments are not enough with many countries looking to implement AI but missing funds.
A joint initiative by
Boost AI Adoption in Europe
The journey towards an “AI PPP”
Sonja ZillnerSRIA-Lead BDVA, Key Expert AI Siemens AG
18 June 2019
The last months……
Collaboration with different stakeholders
across Europe
Openness and inclusiveness to bring
European knowledge together
Joint strategy leveraging European strengths
and unique selling points to be developed
Focused approach to be fast with high impact
The Vision is to boost European industrial competitiveness and lead the world in developing and deploying value-driven trustworthy AI based on European fundamental rights, principles and values.
Acknowledgements
Partnership Coordination Group
Chairs: Thomas Hahn (BDVA President) and Bernd Liepert (euRobotics President)
From euRobotics: David Bisset (Executive Director euRobotics), Renaud Champion (Primnext), Reinhard Lafrenz (Secretary General euRobotics), and Alessandro Saffiotti
(Örebro University, Sweden)
From BDVA: Edward Curry (Insight), Laure Le Bars (SAP), Milan Petkovic (Philips), and Ana García Robles (Secretary General BDVA)
Contributors
Jon Agirre Ibarbia (Tecnalia), Daniel Alonso (ITI), Abdellatif Benjelloun (Huawei), Arne Berre (SINTEF), David Bernstein (IBM), Natalie Bertels (imec-CiTiP-KU Leuven),
Rainer Bischoff (KUKA), David Bisset (iTechnic), Freek Bomhof (TNO), Rodrigo Castiñeira (Indra), Renaud Champion (Primnext), Anca Costea (Terrasigna), Edward Curry
(Insight), Davide Dalle Carbonare (Engineering), Nuria de Lama (ATOS), Marija Despenic (Philips), Roberto di Bernardo (Engineering), Gerald Feichtinger (Know-Center),
Maria Eugenia FuenMayor (Eurecat), Ana García Robles (BDVA), Stefan Gessler (NEC), Jon Ander Gómez (UPV and SolverML), Sergio Gusmeroli (Polimi), Martin Hägele
(Fraunhofer-IPA), Thomas Hahn (Siemens AG), Rob Heyman (imec-SMIT-VUB), Björn Hovstadius (RISE), Bart Janssens (VRT), Jim Kenneally (Intel), Vivian Kiousi
(INTRASOFT Intl), Reinhard Lafrenz (euRobotics), Laure Le Bars (SAP), Till Lech (SINTEF), Yannick Legré (EGI), Bernd Liepert (euRobotics), Stefanie Lindstaedt (Know-
Center), Ulrich Löwen (Siemens AG), Ernestina Menasalva (UPM), Andreas Metzger (Paluno/UDE), Philippe Mouttou (Thales), Adegboyega Ojo (Insight), Michele Osella
(Links Foundation), Geoff Pegman (RURobots), María Pérez (UPM), Milan Petkovic (Philips), Thanasis Poulakidas (INTRASOFT Intl), Antonis Ramfos (ATC), Andrea Reale
(IBM), Valère Robin (Orange), Vega Rodrigálvarez (ITA), Juha Röning (Univ. Oulu), Thomas Runkler (Siemens AG), José Saenz (Fraunhofer-IFF), Daniel Sáez (ITI),
Alessandro Saffiotti (Örebro University), Sherif Sakr (Uneversity of Tartu), Almudena Sánchez (GMV), Simon Scerri (Fraunhofer-IAIS), Marc Schonauer (Inria), Harald
Schöning (Software AG), Robert Seidl (Nokia), Florin Serban (Terrasigna), Caj Södergård (VTT), Stefano Stramigioli (UTwente), Michael Suppa (Roboception), Stefan Van
Baelen (imec), Andrejs Vasiljevs (Tilde) , Markus Vincze (TU Wien), Henk Jan Vink (TNO), Rich Walker (Shadow), Walter Weigel (Huawei), Dimitris Zissis (MarineTraffic).
Members of the Board of Directors of BDVA (http://bdva.eu/board-members) and euRobotics (https://www.eu-robotics.net/eurobotics/about/board-of-directors)
Workshops
We are very grateful to the 200+ participants at the 6 workshops by BDVA and euRobotics held in Feb-May 2019:
o BDVA workshop on February 27th (BDVA members and BDV PPP projects)o Joint workshop on March 20th in Bucharest (public at ERF2019)o euRobotics workshop on April 11th in Brussels (with BDVA participation)o BDVA workshop on April 30th in Brussels (with euRobotics participation)o euRobotics workshop on May 8th in Brussels (with BDVA participation)o BDVA workshop on May 16th in Brussels (with euRobotics participation)
We are also very grateful with all additional contributions from members of the BDVA Task Forces and euRobotics Topic Groups.
AI Opportunities exist across sectors
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AI Value Chain
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Adoption Challenges
Research Landscape
EU private investment environment
Complexity of AI in Industry and Public domain
Complex Technological Barriers
Access to AI Infrastructure
Digital Single Market
Societal Trust in AI
AI Policy and Regulation
Skills and Know-How
27© IDC
Adoption Challenges
Research Landscape
EU private investment environment
Complexity of AI in Industry and Public domain:
Complex Technological Barriers
Access to AI Infrastructure
Digital Single Market
Societal Trust in AI:
AI Policy and Regulation
Skills and Know-How
Overcoming these challenges requires collective action from all stakeholders
working together in an effectiveAI Innovation Ecosystem
Stimulated by the AI PPP
Ecosystem
24/07/2019Name - Event Page 28
AI PPP
Stakeholders
Infrastructure
Data Platforms
Member States
Regions
Associations
Vertical Markets
Horizontal Markets
SandboxesOn-
DemandPlatforms
Centres ofExcellence
Educators
Investors
Cities
Citizens
PPPs
…
…
PolicyMakers
…
AI PPP
WA2:Skills &
Acceptance
Build a strong AI Skill Pipeline
Understand requirementPromote career pathEngage with Citizens
Promote Diversity
WA3:Innovation
&Market
Enablers
Stimulate industrial investments
Aligning with end users Monitor Innovation
Promote experimentation Connect to infrastructure
Connect to finance
WA4:Guiding
Standards &
Regulation
Build trust in AI and create a level market
Promote standardsEngage with regulators
Promote sandboxesPromote guidelines
Communicate with policymakers
WA5:PromotingResearch
Excellence
Boost Academia-Industry collaborations
Jointly Implement the SRIDAPromote Collaboration
Promote ExcellenceAlign Industry & Research
WA1:Mobilising
theEuropean
AIEcosystem
Join Forces
Research CommunitiesHorizontal Partnerships
Vertical PartnershipsRegional, National &European Initiatives
Open and Inclusive
Stay tuned and have your say
Download the SRIDA:
http://www.bdva.eu/downloads
https://www.eu-robotics.net/eurobotics/about/downloads
www.eu-robotics.net www.bdva.eu
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Q&A and Concluding RemarksDavid Osimo, director of research, The Lisbon Council
Speakers’ contact details
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Giorgio Micheletti Consulting Director, IDC
Andrea Minonne Senior Research Analyst, IDC
LinkedIn: Giorgio Micheletti
LinkedIn: Andrea MinonneTwitter @andrea_minonne
David Osimo Director of Research, The Lisbon Council
[email protected] LinkedIn: David Osimo
Dr Sonja Zillner Senior Expert Corporate Technology, Siemens
[email protected] LinkedIn: Sonja Zillner