the new marketing frontier: wearable tech & smart devices
TRANSCRIPT
Consumers are driving the disruptive behaviour of researching, purchasing and sharing online via a variety of devices. Going online, exercising and watching TV used to be mutually exclusive experiences but not any longer.
Marketers need to ensure their digital marketing platforms are flexible enabling them to take advantage of the devices available now as well as whatever is round the corner.
CONCLUSION
THE FRUSTRATIONS
23%of people with
wearables are frustratedby them every day
77%
therefore
accept the frustrations of being part and parcel of ‘early adoption’
of wearable technology
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Source – Acquia’s Research 2015: Is technology developing too fast for consumers?
Recommending and sharing data on a product or service 58% of people who have wearable tech use it to recommend a product or service, 36% via a Smart TV and 30% via a Games console.
55% of people who have wearable tech use it to share information on a product or service, 31% of people with a Smart TV and 28% of people with a Games console.
30%
36%
58%
Smart TV
Wearable tech
Games console
SHARE INFO ON A PRODUCT / SERVICE
RECOMMEND A PRODUCT / SERVICE
POST-PURCHASE
28%
31%
55%
Tablet
PC / Laptop
Smartphone
#postpurchase
Brands need to be aware of
these interfaces as growing platforms
for community access
28%
36%
58%
Smart TV
Wearable tech
Games console
97% of respondents still use a PC or laptop to buy online76% use their tablets and 59% use their smartphone.
Integrated with social, leisure, gaming and home life 58% of people who have wearable tech use it to buy online, 36% of people with a Smart TV and 28% of people with a games console.
PURCHASE
59%
76%
97%
Tablet
PC / Laptop
Smartphone
Research, compare & peer review before purchase 66% of people who have wearable tech use it to look for information online about a product or service, 48% use their Smart TV and 37% use their games console.
PRE-PURCHASE
The New Marketing Frontier: Wearable Tech and Smart Devices Wearable technology and smart devices now integrate the internet with lifestyle and social activity. This has changed the nature of the purchase.
#prepurchase
An indicator that in 2015,
wearables are already gaining
traction as a commerce platform
37%
48%
66%
Smart TV
Wearable tech
Games console
USE GROWING PLATFORMS TO BUY ONLINE
USE TRADITIONAL PLATFORMS TO BUY ONLINE
USE GROWING PLATFORMS TO RESEARCH A PRODUCT / SERVICE
#purchase
However, it certainly isn’t all over for the
PC/ laptop which tops the charts against tablets & phones for purchasing
online
MY PCI s t i l l
#retail
#wearabletech