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ID: 70634 Mr. Kenneth Smith Logout

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Smith, Mr. Kenneth

National Society of Black Engineers View Original File: file588447.htm

ID:70634

1130 North Franklin Street Black Data Processing Associates Member

Pittsburgh, PA 15233 United States Home: (412) 321-6163

Work: (412) 321-6163 Cell: (412) 592-2587

ksmit5a@acd.ccac.edu

Created: Sunday, August 31, 2008 at 5:30 PM EST

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Last Updated: Sunday, August 31, 2008 at 5:30 PM EST

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Status: Active

Resume Body:

Kenneth Smith

1130 North Franklin Street

Pittsburgh, PA 15233

412-321-6163 Home 412-592-2587 Mobile

kennethsmith15214@yahoo.com

Summary of Qualifications

Member of the National Society of Black Engineers, Black Data Processing Associates, computer support

professional with over 6 years experience as a Data Base Administrative, Desktop, System Administrator Support, & account receivable. Knowledgeable with terminology for financial, health care, transportation

and communication industries.

Computer Skills

Operating Systems: Voyager Integrated library System, VPN & Active Directory, Windows 2000

Professional and Server, MS-DOS, Windows 3.1, 95, 97, 98, 2000, Vista and N/T.

Applications: COBOL, HTML 4.0 Web Page Design, XHTML, DBASE 3 & 3+, and Lotus.

Business/Office Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook, WordPerfect and Adobe

Photoshop. Data Entry - 10,000 kph. Typing – 50 wpm

Education

PNC Bank Receivables Management Operations Training

A/R Advantage 101 Module Training Program January 2008 - Present

HIPP Privacy Training Program, New Employees Polite Training Study Program

Community College of Allegheny County, Pittsburgh PA Aug 03 – January 2008

· Networking I & II

· Networking (+) Certification Preparation

· MCSE Certification Prep 1- Exam 70-210

· Introduction to Windows Vista

· Windows 2000 Professional

· MCSE Certification Prep 2 Exam 70-215

University of Pittsburgh Computer Center, Pittsburgh, PA Apr 01 – Apr 01

Completed coursework in:

· Web Page Creation, HTML

· Adobe PhotoShop

Library of Congress Classification System

International Academy of Design & Technology, Pittsburgh, PA September Sep 73 Aug 74

· Data Processing and Cobol Programming

Employment

Receivable Processor 1 January 08 – Present

PNC Bank, Pittsburgh, PA

· Extraction of checks and payment information into computer system.

Sales Associates July 07 – January 2008

Office Max, Pittsburgh, PA

· Cash registry, restocking supplies, sales of computers, printers, faxes, copiers and ink.

Administrative Support III Jun 06 – Apr 07

University of Pittsburgh Medical Library, Pittsburgh, PA

· Created Intranet access accounts for authorized users. Catalogued and filed on-line and hard copy medical resource documents for circulation to the public through the ILS Circulation Module. Processes

materials for storage. Pick up and deliver materials to other libraries

Data Entry Operator / Distribution Clerk / Print Unit Operator Aug 74 – Apr 06

Mellon Bank, Pittsburgh PA

· Keying in United States Alpha/numeric passport information. :

· Utilized Inferex equipment; handled payroll, savings club, change of addresses and data verification.

· Distributed printouts and tapes to various locations.

· Operated MICR Encoding Troy machine and 3814 Switching Station

· Advised Tape Pool Operator on proper 2917 switching routines.

Customer Service Center Representative May 04 – Dec 04

EchoStar Satellite Services, McKeesport PA

· Technical customer service support in a call center to assist customers with the operation of the

DISH Network System. Sell and upgrade services such as HBO, Showtime, Cinemax, Star/Encore and other satellite services.

Data Center Operator Jun 02 – Jun 03

Affiliated Computer Systems, Inc., Pittsburgh PA

· Ran the IBM 3800’s Series tape drives.

· Pulled Scratch Tape List.

Ticket Agent Apr 97 – Jun 02

Greyhound Bus Lines, Inc., Pittsburgh PA

· Performed computerized ticket sales.

· Performed computerized Western Union Sales.

· Performed end of shift printing and money balancing.

Computer Operator Aug 93 – Feb 94

Children's Hospital, Pittsburgh PA

· Entered manually prepared source documents into a machine acceptable format.

· Assisted the Operations Manager, lead Computer Operators and Computer Operators with various operational duties.

Tape Unit Operator Jan 93 – Aug 93

PNC Bank, Pittsburgh PA

· Ran and cleaned IBM 3800's tape drives.

· Pulled the scratch tape list.

Data Entry Operator II Aug 91 – Sep 92

National City Bank, Pittsburgh PA

· Operated data input devices including CRT, IBM PC's, entered general ledger, new accounts and change of addresses, etc.

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