the more intuitive way to work - cisco · the more intuitive way to work. the more intuitive way to...

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

The more intuitive way to work.

The More Intuitive Way to WorkAPJ Collaboration Partner Launch Briefing

April 26, 2018, Thursday

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco Collaboration Summit


Cisco Partner Disclaimer

The Cisco products, service or features identified in this document may not yet be

available or may not be available in all areas and may be subject to change without notice.

Consult your local Cisco business contact for information on the products or services

available in your area. You can find additional information via Cisco’s World Wide Web

server at www.cisco.com. Actual performance and environmental costs of Cisco products

will vary depending on individual customer configurations and conditions.

This is a confidential Cisco Partner document and not for external customer

distribution.

Please DO NOT SHARE this information prior to the following date:

• April 18, 2018: the public press release will be published


Today’s Agenda and Speakers

1. New Phase of Team Collaboration

2. Cisco Cloud Collaboration Strategy

3. Cloud Care (Broadsoft directional update)

4. Collaboration Flex Plan

5. Work. Intuitive. Campaign Preview

6. Sales Plays

7. Collaboration Programs Portfolio

8. Key Takeaways

Deborah Wong

APJ Collaboration Partner Sales Lead

Astrid Gintz

Marketing Manager, Product and Solution Marketing


This is the Age of Teams


“Agility plays a central role in

the organization of the future,

as companies race to replace

structural hierarchies with

networks of teams

empowered to take action.”

A

B

DC E

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Source: Deloitte


What Makes Teams Successful

Focus on goals and results

Organized for speedStrong

communication

Diverse team members where everyone

contributes


New Phase of Team CollaborationDelivered Through the Cloud

Meetings integrate with workflows

Support emerging & enhanced workstyles

More intuitive and intelligent tools


Cisco Cloud Collaboration Strategy

OneCore Experience

OneCloud Platform

OneBrand Name


One Converged Cloud Backbone

One Cloud Platform

One global IP network backbone

Converged technology stack

Integrated back end systems

Spark WebEx

Open & Extensible

Video Optimized

Enterprise Grade Security

Hybrid ServicesUnified

Management


One Core Experience Simple and Fast However You Work, Wherever You Work

Empower a more intuitive way to work

One button to push

Mobile optimized

App and device optimized

Video first


One Brand NameThe Open Platform for Teams

Knowledge worker recognition6B Meeting minutes/monthTrusted brand


Cisco WebexSingle Cloud Platform for Cisco Collaboration Suite

Enterprise grade security

IntegrationsAPI & SDK

Award winning devices

Calling Team CollaborationMeeting


Whiteboard

Messaging

Content

Tools

APIs

Meeting Calling

Team collaboration

WebexTeams

Rich Modular Services Designed for How You Work

WebexMeetings

Easy schedule

Content share

Recording

Lobby

Instant or scheduled

Host control

Events, training, support,

webcasting

Video

Meeting

WebexCalling

Voice mail

PBX features

IP phone

Call history

PSTN access

Contact list

Calling

Calendar


The Value of Common Platform

Webex tools connect all users inside and outside

the organization

Unified participant lists, controls, recording

Designed for customer evolution

Cisco Webex Teams Cisco Webex Meetings


Cisco Webex TeamsEvolution of Cisco Spark


Team ToolsMeetings

Meeting

Message

White Board

File share

3rd party integrations

Calling

Designed for Customer EvolutionExpansion, Not Migration


Built for the new era of team productivity

All the right people from inside or outside

your company

All interactions happen in a space for each

group or project to keep things organized

Anyone can schedule, start, record, mute others –no need to rely on a single

“host”

Support all work styles and tasks with a

complete set of tools

Connect everyone in spaces to get

work done

Cisco Webex TeamsEmpower Everyone to Move Work Forward Anytime, Anywhere


• View participant list – whether you are there or not

• Connected devices provide best experience and remove friction with intelligent noise suppression

• Come prepared to meetings – view RSVP and connected teamwork before the meeting start

Meetings with better engagement

• No plugin/downloads with WebRTC

• PSTN access

• Lobby for guests

Expanded Guest Experience

Schedule, start, control, record by anyone on the team

Democratized meetings

April2018

Evolution of Meeting Experiences for Teams

Includes options to host meetings outside of your team circle


Increase Team Creativity & Communication

+ View in-app from anywhere and available in the space after a meeting

Extend white boarding across cloud connected devices

April2018


“OK Webex, join my meeting” Hi John,Joining your meeting

Remove distractions, automate key tasksWith noise suppression in Webex Room Series devices and

Cisco Webex Assistant in Webex Teams

AI Powers Smarter Ways to Work

Smarter Ways to WorkEnhanceVisibility

EFTExpanded

April Noise Suppression


VR & AR in Webex Teams

Smarter Ways to WorkEnhanceVisibility

Virtual Reality: Multi-dimensional imaging and context across workflows

Augmented Reality: Mobile and remote expert engagement and collaboration

VR API Beta


Evolved UX to Move Work Forward

EarlySummer

2018

New experience with improved navigation

Welcome screen with new features advertised

Meetings are front and center


Simple and affordable• Priced for every huddle space

• Scalable to every corner of your business

• Simple user experience with automatic pairing and one-click to share

Consistent experience

• Unified user experience across all rooms with Cisco Webex devices

Built for enterprise • Enjoy single-pane-of-glass management and analytics

• Manage securely at scale

• Integrate enterprise calendar to enable reservations and to view upcoming events

Cisco Webex ShareDelivering expanded productivity for Cisco Webex customers

May: limited orderability

Sept: GA


Cisco Webex MeetingsEvolution of Cisco Webex Business Suite


A New Webex Meetings ExperienceJune2018

New in-meeting control bar with one click to the most

common tools

Modern video-first experience, everyone can be seen no matter

how they join

Simplified dashboard provides single view of your Webex meeting capabilities


A New Meeting ExperienceMobile and Web Optimized

Using WebRTC – no plug-ins to host or join a meeting

Reimagined mobile meetings equal participation

April2018


New Desktop AppFastest Join Experience

One click to start or join Integrated calendar Proximity for device pairingand content share

April2018


Enable best meeting experience from 3rd party tools

From your car

From your calendar

From messaging apps

From where you learn

Meet Where You WorkAvailable

Now

Beta


Augmented Reality in Webex MeetingsWith iOS

Beta NowAvailable

Place, resize, and rotate a physical object anywhere in your immediate

physical area

Share 3D augmented reality files in your meeting directly from your iOS

device

Applications in product design, manufacturing, architecture, etc.


SHA-256 Signed Certificates

FIPS certification

MIFID compliance

Enterprise Security & ComplianceApril 2018

FedRAMPmeetings with video devices

GDPR compliance


Cloud Care


Cisco Customer Journey Platform Delivered from the Cloud

• BroadSoft CC-One offer

• Omni-channel cloud contact center

• Predictive analytics-based routing

• Integrated collaboration that increases first contact resolution and customer satisfaction

• Native Salesforce integration

• Proven solution in market

• Powerful analytics with real-time operational insights

Cloud Contact Center

April 2018


Customer Care Portfolio

Hosted Collaboration Servicefor Contact Center

Connected Messaging

Connected AI

Context Service

CC-One + Cisco cloud-care capabilities

Cloud

On-Premises

Contact Center Enterprise

Contact Center Express


Cisco Collaboration Flex PlanEvolution of Cisco Spark Flex Plan


Cisco Collaboration Flex Plan EvolutionMeetings Subscription Now Includes Everything You Need

Meetings

Core Meetings Capabilities

Cisco Spark Flex Plan Cisco Collaboration Flex Plan

Core Meetings

Larger meetings

More storage

Security and Analytics

April2018


Named User CallingBuy What You Need, Grow at Your Own Pace

Calling

Named User Calling allows you to buy what you need today

Add more as adoption increases

Migrate to Enterprise Agreement when you need calling for everyone

Cisco Spark Flex Plan Cisco Collaboration Flex Plan

Enterprise Agreement for everyone

April2018


Cisco Collaboration Campaign


Work. Intuitive. Overview

CollaborationBuyers

KnowledgeWorkers

WH

O

USFR, AU

ROW

WH

ER

EW

HY

Captivate Audience

Target Interests

Enable SalesWH

AT

HO

W

Activate Cisco marketing Scale through partners

Extend reach through media partnerships

Awareness

Engagement

Introductionin May


Summary

One Platform. One Core Experience. One Brand.Cisco Webex

• Cisco Webex Meetings – industry leading meetings

• Cisco Webex Teams – meetings for teamwork

• Shared meeting experience

Enhanced Meetings

• Intelligent video devices and extended whiteboarding

• Digital assistant

• New workstyles

Smarter Ways to Work

• New meeting bundle

• New Named User CallingFlexible Licensing

Cisco Confidential: Under NDA Until April 18


APJ Collaboration Programs Portfolio


Building a

Collaboration

Practice

CUWP &

Collaboration

Partner DLT Bundle

Enroll in these two programs to help you use, know, and sell Cisco collaboration solution

Hunt

Team with Cisco

OIP Program

TIP Program

• Incremental 4.6% to 16% up front discount on Core category approved opportunities

• Incremental 7.6% to 10% up front discount on Market category approved opportunities

Collaboration

made Simple

Collaborate

Everywhere

Upfront discounts via Market Share & Midmarket or Dormant & Reactive qualifying tracks. Selection under Hunting/Teaming on

the incentive page.

Migrate to New

Products

Migration Incentive

Program

Receive up-front discount when migrating to Collaboration products (stacks with MIP).

• Up to 25% for Cisco Unified Communications endpoints

• Up to 20% for Cisco TelePresence Immersive

• Up to 15% for eligible Cisco endpoints

Power of the

CloudHCS Partner Pricing

Provides Hosted Collaboration Solution (HCS) partners holding Cloud and Managed Service Provider (CMSP) certification, a

simplified pricing structure for HCS licenses which includes discounts starting at 55% and up, depending on their region,

certification level (Advanced or Master) and license volume commitment

Expand a

Collaboration

Practice

Cisco Spark Partner

Pricing Program

• Provides partners with programmatic pricing and discounts on Cisco Spark offers

7% Up front discount to enrolled program partners

Be Profitable $ VIP Program Receive backend rebates with Collaboration and Collaboration SaaS Architecture Track with VIP 30

Land, Adopt ,

Expand & RenewLifecycle Advisor Rebates for Delivering adoption services Meeting business outcomes Expanding expanded sales

Enable Business

OutcomesCisco Capital Win deals with customer with our attractive Cisco Capital Financing Solutions

Hardware Software Services (CBS) BE6K Services (CBS)

Asia 68% 68% 45% 50%

Australia (APL) 70% 70% 45% 50%

Japan 65% 65% 45% 50%

Hong Kong 70% 70% 45% 50%

Taiwan 72% 72% 45% 50%

For orders placed through Distribution, final pricing is negotiated through the distributor.

http://www.cisco.com/c/en/us/partners/sell-integrate-consult/incentives-promotions/cuwp-collaboration-partner-dlt-bundle.html

http://www.cisco.com/go/oip

http://www.cisco.com/go/teaming

http://www.cisco.com/go/collaborateeverywhere

https://www.cisco.com/c/en/us/partners/sell-integrate-consult/incentives/deal-registration.html

http://www.cisco.com/c/en/us/partners/sell-integrate-consult/incentives-promotions/hcs-partner-pricing-program.html

http://www.cisco.com/go/vip

http://www.cisco.com/c/en/us/partners/partner-with-cisco/become-a-lifecycle-advisor.html

http://www.cisco.com/web/ciscocapital/apjc/index.html


Key Takeaways

Learn how to tell the Collaboration story

1Understand how to compete

2

Get your marketing ready

3Learn how to demo

with excellence

4


Key Launch Resource Links

• Collaboration Partner Launch page (Partner Communities)

• Collaboration Launch Hub (SalesConnect)

• Press Release

• John Graham’s Blog Post

• Rowan’s Keynote Replay

• Partner Launch FAQ (SalesConnect)

• Webex Marketing Style Guide (SalesConnect)

• Flex Plan Announcement (Partner Communities)

http://cs.co/CollabPartnerLaunch

https://salesconnect.cisco.com/#/program/PAGE-12409

https://newsroom.cisco.com/press-release-content?type=webcontent&articleId=1921608

https://blogs.cisco.com/partner/move-work-forward-one-core-experience-webex

https://video.cisco.com/detail/video/5772918811001?autoStart=true

https://salesconnect.cisco.com/open.html?c=21675b89-ee56-4265-a0c5-dcc09de0f23b

https://salesconnect.cisco.com/open.html?c=f4fb1727-2b1a-47a9-a20c-91ab2bc52b2f

https://communities.cisco.com/docs/DOC-77733

the more intuitive way to work - cisco · the more intuitive way to work. the more intuitive way to...

Documents