the "mi adidas" mass customization initiative
DESCRIPTION
Case Study: The "mi adidas" Mass Customization Initiative - Submitted as a partial requirement for the fulfillment of Introduction to Marketing course - MBA Degree - The German University in Cairo - Spring 2011TRANSCRIPT
mi adidasMass Customization Initiative
mi adidas
AkramAnasMohamed KMohamed AKarimYoussef
Dr. Ingy
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives.
• Recommendations.
• Current situation of mi adidas.
• References List.
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
The Case Synopsis• This case is about mi adidas.• We are talking about an industry in the field of sports
wears and sports equipment.• Discussing a product offered by mass customization.• mi adidas is in the middle of a plan after executing the first
half of it.• We are here to help them to make the proper decision
based on the study we made.
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
History of adidas• In 1920, it all began when Adolph Dassler “adidas” and
his brother Rudolph made their first shoes in a small village in south Germany using basic material available after World War I.
• Their idea was to provide every athlete with the best possible equipment.
• Jesse Owens was the first agreed to wear their shoes and he won 4 gold medals in Berlin Olympics.
• In 1948 the two brothers quarreled, Rudolph left to establish Puma and Adolph to register Adidas.
• 1954 Germany won the world cup wearing new screw studs on adidas soccer shoes.
1920 adidas Shoe
History of adidas (Con’t)• In 1972 Nike entered the American market targeting
teenagers, Reebok followed in 1979.• Adidas struggled through the high pace of competition as
the aggressive competition in industry is getting higher.• In 1989 the Dassler family withdrew from the company
and transformed into a corporation.• Through 1989 and 1998 adidas has been acquired and
sold 3 times till 2000 when Herbert Hainer took over as a chairman and CEO of adidas and Rolf Reinschmidt as a head of Forever Sport Division.
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
What is mi adidas?mi adidas store in Chanzelize'
• Video removed due to large size
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Case Problem
In 2001
mi adidas had three alternative routes to choose from :
1. Withdraw : celebrate the success but quietly withdraw from MC in order to focus on adidas’ core business.
2. Maintain : Maintain the developed capabilities and planned retail tours following top events such as the Soccer World Cup and marathon series
i.e. ( maintain the product categories {soccer , running}footwear without any intend to expand in product)
3. Expand : Expand to multiple product categories and new markets
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Phase I : The mi adidas Pilot
• The objectives • Offer a customized product• Test consumers’ demands• Fulfill the consumers’ expectation
• The mi Adidas Strategy1-Attract new customer by promising superior value ( our experience)
Phase 1 Analysis
Mi adidas started the phase 1 project.
1. The project start with small pilot ( 300 pairs )
2. Product Selection
“ mi adidas” select soccer footwear to perform the pilot on.
3. Market Segmentation
“ mi adidas” segment the market geographically by select six countries interested in the selected product
( Germany , France , England , Spain , Italy and the Netherland )
4. Period
100 % event based. Over a two-month period in 2000
Phase II Analysis• Phase 2• Mi adidas strategy for growth for the Soccer footwear
for (2001)
1. Mi adidas increase the current product mass in the same market “market penetration”
2. Mi adidas targeted a new market ( US) by the current product “market Development”
• Mi adidas strategy for growth for the running footwear
for (2001)
1. Mi adidas provided a new product ( running footwear) in new market (Berlin Marathon) “market Diversification”
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
mi adidas SWOT analysis
Strengths- Good brand reputation in the sports goods market.- mi adidas sales of soccer footwear increased by 1600%
between phase 1 & 2.- High level of customization details- Able to handle the complexity of the process.- Large mass production facilities.- Strong Market channels and Distribution Capabilities - Better lead time with two weeks.- Adidas expanded to compete in the running sports market
after phase 1.
Weaknesses- Adidas is in the second place of the world footwear
Market. - Not enough capabilities to deal with issues presented.- Delays due to Workers lack of training and language
capability and expertise to handle MC on a larger scale.
Opportunities- World cup competition in Japan 2002- 7 major marathons (April – October 2002)- Acquisition of rebook to compete with Nike.- Slogan of “Impossible is nothing” - The ability to have the most recent fashion customized.- Athletics foot wear market was characterize by rapid
product turnover.- 100% of the consumers in phase 1 want customization
service available in the future.
Threats- Several Competitors offer similar service.- Most of adidas income comes from the selling of its
products to retailers.- Nike has a large global market and a large acceptance of
their product all over the globe than adidas.- Adidas has a growing market share, but it remains to be
seen whether it will grow at the cost of Nike, or other lesser brands.
Adidas Divisions
Forever Sport (largest division) Were mi adidas is located.
Originals
Equipment
mi adidas in adidas’s BCG• mi adidas considered to be a question mark in adidas’s
BCG because market growing but sales still low with respect to other products.
• To pull mi adidas towards a star.
StarQuestion
Mark
Cash Cow
Dog
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Global Footwear Market
€7.9
€5.2
€2.0€1.3
Total Footwear Market in Billion €
North AmericaEuropeAsia-PacificRest of the world
Total market = €16.4 billion
Global Footwear Market
Nike58%
Adidas25%
Reebok17%
60% of the total footwear market is controlled by
Global Footwear Market
North america Europe Asia Latin America
€818
€1,200
€971
€122
Adidas footwear sales in 2001
Global Footwear Market
Global Footwear Market
USA Europe Asia Latin America
€3,209
€1,423
€632€360
Nike footwear sales in 2001
Nike footwear sales in 200
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Phase III & IVMass Customization Rollout Plan
Permanent MCunits in adidas stores
and selected specially retailers
Precision "VI"20,000 pairs
Retail / Events/Promo
and Japanall Year
Predator Precision5,000 pairs
Retail/Events/Promoand US
Retail (Jun - Aug)Events (all years)
Predator Precision300 pairs Direct Trail
UK/D/S/F/I/NL
Quick response SMU's 4,000 pairs
via specially retailers
Supernova (RX)1,400 pairs
Retail Partners7 major Marathons
Apr -Oct
Boston Supernova200 pairs
Retail Partners Berlin Marathon
Sept
Premium100 pairs
Direct 8 US College
TeamsSept - Oct
Permanent MC unit
in Tolland Garros
Barricade500 pairs DirectRoland Garros
May - Jun
Soccer Running Basketball Tennis
Phase 12000
Phase 22001
Phase 32002
Phase 42003
Phase III & IV• Phase 3Mi adidas strategy for growth for the Soccer footwear
for (2002)
1. Mi adidas increase the current product mass in the same market “market penetration”
2. Mi adidas targeted a new market ( japan) by the current product “market Development”
* Japan ( Make full use of the soccer world cup event )Mi adidas strategy for growth for the running footwear
for (2002)
1. Mi adidas targeted a new market (7 major Marathons) “market Development”
Phase III & IV• Phase 3Mi adidas strategy for growth for the Basketball footwear
for (2002)
1. Mi adidas provided a new product (Basketball footwear) in a current market (US) “product Development”
2. “ mi adidas” segment the market
I. geographically by select US
II. By age by select the university students. Mi adidas strategy for growth for the Tennis footwear
for (2002)
1. Mi adidas provided a new product ( Tennis footwear) in a current market (Paris) “product Development”
Phase III & IV• Phase 4Mi adidas strategy for growth for the Soccer footwear
for (2003)Mi adidas maintain the developed market and selected specially retailers Mi adidas strategy for growth for the Basketball footwear
for (2003)
Mi adidas Expand the developed market in US in order to meet the increasing demand Mi adidas strategy for growth for the Tennis footwear
for (2003)Mi adidas maintain the developed market in Roland Garros
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Question• In this case the problem that adidas will be facing is the
extremely high cost of inventory in addition to the high production cost.
The question is:
Does the added value for the service cover these additional costs? Will the price be ideal for Adidas to keep its good reputation?
Considering the three alternatives, Withdraw, Maintain & ExpandWithdraw
• The first option of withdrawing will mean that all the effort was almost for nothing.
• Competitors can take advantage of a lucrative market devoid of competitors.
Maintain• Customization of products has already become a trend.
• mi adidas has created a good energy for the business and customization capabilities could be integrated into existing functions.
• Even though a huge demand of customized products exist in the market, there are limited resources and capabilities to handle large volume of customized goods.
Considering the three alternatives, Withdraw, Maintain & Expand
Expand• A demand for customized footwear exists.
• No big contenders (yet) for this market space.
• A controlled expansion can reduce risks. This can be attained by limiting the amount of customization. As capabilities and competences improve the level of customization can be increased
• The problems that mi adidas face right now can only be fixed by allocating more resources to deal with those issues and the resources can be obtained only by expansion.
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
Recommendations• Using the existing production facilities or with
minimal changes to them.
• Nike’s footwear sales are increasing so Adidas needs to take a step forward and do something different in order to keep the customers interested.
• Adidas should make plans of entering into other segments of service business like customized sports goods and sports wear
• Problems with retailers can be avoided by first expanding to Adidas' own retail stores. After all major issues have been solved, the service can be further expanded to other retailers.
• As for products, adidas should lead customers taste in a certain level.
Road Map• The case synopsis.
• History of adidas.
• What is mi adidas?
• Case problem.
• Phase 1 – Phase 2 (executed).
• SWOT analysis.
• Global Footwear market & Competition.
• Phase 3 – Phase 4.
• The three alternatives
• Recommendations.
• Current situation of mi adidas.
• References List.
mi adidas 2011• mi adidas expanded to cover eight categories for both
men and women (Soccer, Running, Tennis, Basket ball, Golf, Casual, Outdoor & Training)
• mi adidas allows you to customize your shoe through the web site without any campaigns or face to face contact.
Choose your model
Choose your gender
Choose your size
Start customizing
Video• Video removed due to large size
Questions ?
Thank you