the "mi adidas" mass customization initiative

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mi adidas Mass Customization Initiative

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Case Study: The "mi adidas" Mass Customization Initiative - Submitted as a partial requirement for the fulfillment of Introduction to Marketing course - MBA Degree - The German University in Cairo - Spring 2011

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Page 1: The "mi adidas" Mass Customization Initiative

mi adidasMass Customization Initiative

Page 2: The "mi adidas" Mass Customization Initiative

mi adidas

AkramAnasMohamed KMohamed AKarimYoussef

Dr. Ingy

Page 3: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives.

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 4: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 5: The "mi adidas" Mass Customization Initiative

The Case Synopsis• This case is about mi adidas.• We are talking about an industry in the field of sports

wears and sports equipment.• Discussing a product offered by mass customization.• mi adidas is in the middle of a plan after executing the first

half of it.• We are here to help them to make the proper decision

based on the study we made.

Page 6: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 7: The "mi adidas" Mass Customization Initiative

History of adidas• In 1920, it all began when Adolph Dassler “adidas” and

his brother Rudolph made their first shoes in a small village in south Germany using basic material available after World War I.

• Their idea was to provide every athlete with the best possible equipment.

• Jesse Owens was the first agreed to wear their shoes and he won 4 gold medals in Berlin Olympics.

• In 1948 the two brothers quarreled, Rudolph left to establish Puma and Adolph to register Adidas.

• 1954 Germany won the world cup wearing new screw studs on adidas soccer shoes.

Page 8: The "mi adidas" Mass Customization Initiative

1920 adidas Shoe

Page 9: The "mi adidas" Mass Customization Initiative

History of adidas (Con’t)• In 1972 Nike entered the American market targeting

teenagers, Reebok followed in 1979.• Adidas struggled through the high pace of competition as

the aggressive competition in industry is getting higher.• In 1989 the Dassler family withdrew from the company

and transformed into a corporation.• Through 1989 and 1998 adidas has been acquired and

sold 3 times till 2000 when Herbert Hainer took over as a chairman and CEO of adidas and Rolf Reinschmidt as a head of Forever Sport Division.

Page 10: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 11: The "mi adidas" Mass Customization Initiative

What is mi adidas?mi adidas store in Chanzelize'

Page 12: The "mi adidas" Mass Customization Initiative

• Video removed due to large size

Page 13: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 14: The "mi adidas" Mass Customization Initiative

Case Problem

In 2001

mi adidas had three alternative routes to choose from :

1. Withdraw : celebrate the success but quietly withdraw from MC in order to focus on adidas’ core business.

2. Maintain : Maintain the developed capabilities and planned retail tours following top events such as the Soccer World Cup and marathon series

i.e. ( maintain the product categories {soccer , running}footwear without any intend to expand in product)

3. Expand : Expand to multiple product categories and new markets

Page 15: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 16: The "mi adidas" Mass Customization Initiative

Phase I : The mi adidas Pilot

• The objectives • Offer a customized product• Test consumers’ demands• Fulfill the consumers’ expectation

• The mi Adidas Strategy1-Attract new customer by promising superior value ( our experience)

Page 17: The "mi adidas" Mass Customization Initiative

Phase 1 Analysis

Mi adidas started the phase 1 project.

1. The project start with small pilot ( 300 pairs )

2. Product Selection

“ mi adidas” select soccer footwear to perform the pilot on.

3. Market Segmentation

“ mi adidas” segment the market geographically by select six countries interested in the selected product

( Germany , France , England , Spain , Italy and the Netherland )

4. Period

100 % event based. Over a two-month period in 2000

Page 18: The "mi adidas" Mass Customization Initiative

Phase II Analysis• Phase 2• Mi adidas strategy for growth for the Soccer footwear

for (2001)

1. Mi adidas increase the current product mass in the same market “market penetration”

2. Mi adidas targeted a new market ( US) by the current product “market Development”

• Mi adidas strategy for growth for the running footwear

for (2001)

1. Mi adidas provided a new product ( running footwear) in new market (Berlin Marathon) “market Diversification”

Page 19: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 20: The "mi adidas" Mass Customization Initiative

mi adidas SWOT analysis

Page 21: The "mi adidas" Mass Customization Initiative

Strengths- Good brand reputation in the sports goods market.- mi adidas sales of soccer footwear increased by 1600%

between phase 1 & 2.- High level of customization details- Able to handle the complexity of the process.- Large mass production facilities.- Strong Market channels and Distribution Capabilities - Better lead time with two weeks.- Adidas expanded to compete in the running sports market

after phase 1.

Page 22: The "mi adidas" Mass Customization Initiative

Weaknesses- Adidas is in the second place of the world footwear

Market. - Not enough capabilities to deal with issues presented.- Delays due to Workers lack of training and language

capability and expertise to handle MC on a larger scale.

Page 23: The "mi adidas" Mass Customization Initiative

Opportunities- World cup competition in Japan 2002- 7 major marathons (April – October 2002)- Acquisition of rebook to compete with Nike.- Slogan of “Impossible is nothing” - The ability to have the most recent fashion customized.- Athletics foot wear market was characterize by rapid

product turnover.- 100% of the consumers in phase 1 want customization

service available in the future.

Page 24: The "mi adidas" Mass Customization Initiative

Threats- Several Competitors offer similar service.- Most of adidas income comes from the selling of its

products to retailers.- Nike has a large global market and a large acceptance of

their product all over the globe than adidas.- Adidas has a growing market share, but it remains to be

seen whether it will grow at the cost of Nike, or other lesser brands.

Page 25: The "mi adidas" Mass Customization Initiative

Adidas Divisions

Forever Sport (largest division) Were mi adidas is located.

Originals

Equipment

Page 26: The "mi adidas" Mass Customization Initiative

mi adidas in adidas’s BCG• mi adidas considered to be a question mark in adidas’s

BCG because market growing but sales still low with respect to other products.

• To pull mi adidas towards a star.

StarQuestion

Mark

Cash Cow

Dog

Page 27: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 28: The "mi adidas" Mass Customization Initiative

Global Footwear Market

€7.9

€5.2

€2.0€1.3

Total Footwear Market in Billion €

North AmericaEuropeAsia-PacificRest of the world

Total market = €16.4 billion

Page 29: The "mi adidas" Mass Customization Initiative

Global Footwear Market

Nike58%

Adidas25%

Reebok17%

60% of the total footwear market is controlled by

Page 30: The "mi adidas" Mass Customization Initiative

Global Footwear Market

North america Europe Asia Latin America

€818

€1,200

€971

€122

Adidas footwear sales in 2001

Global Footwear Market

Page 31: The "mi adidas" Mass Customization Initiative

Global Footwear Market

USA Europe Asia Latin America

€3,209

€1,423

€632€360

Nike footwear sales in 2001

Nike footwear sales in 200

Page 32: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 33: The "mi adidas" Mass Customization Initiative

Phase III & IVMass Customization Rollout Plan

Permanent MCunits in adidas stores

and selected specially retailers

Precision "VI"20,000 pairs

Retail / Events/Promo

and Japanall Year

Predator Precision5,000 pairs

Retail/Events/Promoand US

Retail (Jun - Aug)Events (all years)

Predator Precision300 pairs Direct Trail

UK/D/S/F/I/NL

Quick response SMU's 4,000 pairs

via specially retailers

Supernova (RX)1,400 pairs

Retail Partners7 major Marathons

Apr -Oct

Boston Supernova200 pairs

Retail Partners Berlin Marathon

Sept

Premium100 pairs

Direct 8 US College

TeamsSept - Oct

Permanent MC unit

in Tolland Garros

Barricade500 pairs DirectRoland Garros

May - Jun

Soccer Running Basketball Tennis

Phase 12000

Phase 22001

Phase 32002

Phase 42003

Page 34: The "mi adidas" Mass Customization Initiative

Phase III & IV• Phase 3Mi adidas strategy for growth for the Soccer footwear

for (2002)

1. Mi adidas increase the current product mass in the same market “market penetration”

2. Mi adidas targeted a new market ( japan) by the current product “market Development”

* Japan ( Make full use of the soccer world cup event )Mi adidas strategy for growth for the running footwear

for (2002)

1. Mi adidas targeted a new market (7 major Marathons) “market Development”

Page 35: The "mi adidas" Mass Customization Initiative

Phase III & IV• Phase 3Mi adidas strategy for growth for the Basketball footwear

for (2002)

1. Mi adidas provided a new product (Basketball footwear) in a current market (US) “product Development”

2. “ mi adidas” segment the market

I. geographically by select US

II. By age by select the university students. Mi adidas strategy for growth for the Tennis footwear

for (2002)

1. Mi adidas provided a new product ( Tennis footwear) in a current market (Paris) “product Development”

Page 36: The "mi adidas" Mass Customization Initiative

Phase III & IV• Phase 4Mi adidas strategy for growth for the Soccer footwear

for (2003)Mi adidas maintain the developed market and selected specially retailers Mi adidas strategy for growth for the Basketball footwear

for (2003)

Mi adidas Expand the developed market in US in order to meet the increasing demand Mi adidas strategy for growth for the Tennis footwear

for (2003)Mi adidas maintain the developed market in Roland Garros

Page 37: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 38: The "mi adidas" Mass Customization Initiative

Question• In this case the problem that adidas will be facing is the

extremely high cost of inventory in addition to the high production cost.

The question is:

Does the added value for the service cover these additional costs? Will the price be ideal for Adidas to keep its good reputation?

Page 39: The "mi adidas" Mass Customization Initiative

Considering the three alternatives, Withdraw, Maintain & ExpandWithdraw

• The first option of withdrawing will mean that all the effort was almost for nothing.

• Competitors can take advantage of a lucrative market devoid of competitors.

Maintain• Customization of products has already become a trend.

• mi adidas has created a good energy for the business and customization capabilities could be integrated into existing functions.

• Even though a huge demand of customized products exist in the market, there are limited resources and capabilities to handle large volume of customized goods.

Page 40: The "mi adidas" Mass Customization Initiative

Considering the three alternatives, Withdraw, Maintain & Expand

Expand• A demand for customized footwear exists.

• No big contenders (yet) for this market space.

• A controlled expansion can reduce risks. This can be attained by limiting the amount of customization. As capabilities and competences improve the level of customization can be increased

• The problems that mi adidas face right now can only be fixed by allocating more resources to deal with those issues and the resources can be obtained only by expansion.

Page 41: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 42: The "mi adidas" Mass Customization Initiative

Recommendations• Using the existing production facilities or with

minimal changes to them.

• Nike’s footwear sales are increasing so Adidas needs to take a step forward and do something different in order to keep the customers interested.

• Adidas should make plans of entering into other segments of service business like customized sports goods and sports wear

• Problems with retailers can be avoided by first expanding to Adidas' own retail stores. After all major issues have been solved, the service can be further expanded to other retailers.

• As for products, adidas should lead customers taste in a certain level.

Page 43: The "mi adidas" Mass Customization Initiative

Road Map• The case synopsis.

• History of adidas.

• What is mi adidas?

• Case problem.

• Phase 1 – Phase 2 (executed).

• SWOT analysis.

• Global Footwear market & Competition.

• Phase 3 – Phase 4.

• The three alternatives

• Recommendations.

• Current situation of mi adidas.

• References List.

Page 44: The "mi adidas" Mass Customization Initiative

mi adidas 2011• mi adidas expanded to cover eight categories for both

men and women (Soccer, Running, Tennis, Basket ball, Golf, Casual, Outdoor & Training)

• mi adidas allows you to customize your shoe through the web site without any campaigns or face to face contact.

Choose your model

Choose your gender

Choose your size

Start customizing

Page 45: The "mi adidas" Mass Customization Initiative

Video• Video removed due to large size

Page 46: The "mi adidas" Mass Customization Initiative

Questions ?

Page 47: The "mi adidas" Mass Customization Initiative

Thank you