Inside this Issue:

The Lansing Courier

T h e I n s t i t u t e o f I n t e r n a l A u d i t o r s

M a r c h 2 0 1 7 * V o l u m e 1 8 I s s u e 3

Editor: Melanie Myjak The Lansing Chapter of the Institute of Internal Auditors www.theiia.org/chapters/Lansing

A Message From Our President

Dear Lansing Chapter Members,

Spring is almost here and the Chapter is wrapping up the 2016 – 2017 Chapter year with

some very interesting and tangible seminars. A summary is located below with specific

details on each event provided in the pages to follow:

This April, “Auditors and the Art of Communication and Relationship Building” will

be presented to us by Blake Kirinovic the founder of the personal development

consultancy Respect Your Gift. This event will be held at the MSUFCU Community

Room in East Lansing.

March brings presenters from Deloitte & Touche LLP focusing on SAP security, data

protection and privacy. This meeting will be held at the MSUFCU Community Center

in East Lansing.

Celebrate with your Chapter the month of May as it is Internal Audit Awareness

month. Stay tuned for more details on how our Chapter can help you celebrate this

month within your organization!

Our annual IIA/WMISACA IT focused seminar in May will bring numerous topics

and speakers to LCC West, in Lansing for 8 hours of CPE for only $100.00, or $ 50.00

for those who register in the Early Bird period.

As a Chapter, we strive to provide information and resources to members. You may have

received an email containing job postings. If you’re not opted out of receiving emails,

you will continue to receive these announcements periodically. They are also available on

our website and within the newsletters.

A congratulation is in order for our very own Junior Board Member of the 2015-2016

Chapter Year and past President of the IA Student Organization at MSU, Abigail

Andrews, for winning the $1,000 scholarship contest offered by the IIA Internal

Auditor magazine. Andrews’ essay was chosen as the final of six scholarships awarded in

the first year of the magazine’s contest. The contest was open to undergraduate and

graduate students globally who wrote the most informative and intuitive essay on specific

internal audit subjects. This essay addressed “How can internal auditors best

communicate difficult findings/messages to their customers and stakeholders?” To read the

full article, we have included it in the pages to follow. If you see Abby, congratulate her

on this distinguished achievement!

Emily

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 1

President’s Message 1

Chapter News 2

Call to Action 3

New Job Tips 4

Scholarship Winner 5

Calendar of Events 6

Student Chapter Events 7

Training/Education 8

CAP Report 9

About Us 10

Treasurer Report 11

Member Directory 11

Career Opportunities 12

Chapter President Emily Crampton

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 2

Chapter News

Upcoming Professional Development Opportunities

New Members

Chapter leadership and general membership welcome its new members.

You’re encouraged to take full advantage of all the benefits of membership.

Chapter meetings that cover relevant topics, various training and professional

opportunities to broaden your skills and possibly the most valuable, network-

ing with other audit professionals. Sharing experiences and trading tips of the trade that help you become a

better auditor. We hope to meet each and every one of you at the planned events during the chapter year.

Your first meeting is FREE of charge as a welcome gift.

The newest members to join our chapter are:

Christy Parry, State of Michigan Jerry Swartz, Trinseo LLC

Brynn Bourdon, Michigan State University Emily Viele, MSU Federal Credit Union

Chanda Cleaves, Michigan State University Matt Malburg, MSU Federal Credit Union

Casey Skoglund, Student

Cyber—Emerging Threats and Resources May 4 (8:00 am—10:00 am) Breakfast 7:30 am MSU Federal Credit Union 4825 E. Mount Hope Ave, East Lansing, MI, 48823

Details to come. Check the chapter website.

2017 Western Michigan Chapter ISACA Spring Seminar

Network Security Audit April 19 & 20 (8:00 am—4:30 pm) LCC West Campus 5708 Cornerstone Dr. Lansing, MI 48917 Web links: Registration & Information Location Directions

Lansing Chapter IIA April Meeting

The Art of Communication & Relationship Building

April 14 (8:00 am—10:00 pm) Breakfast 7:30 am MSU Federal Credit Union 4825 E. Mount Hope Ave, East Lansing, MI, 48823 Presenter: Blake Kirinovic

Detroit Chapters of IIA & ISACA 18th Annual Spring Training Match 27 - 29 (8:00 am—4:30 pm) Suburban Collection Showplace 46100 Grand River Ave Novi, Michigan 48374 Web links: Registration & Information

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 3

A Call to Action! - Chapter in need of volunteers.

Volunteer Opportunities

The IIA Chapter reviews its succession plan annually for the upcoming program year. The Nomination Com-mittee of the Board of the Lansing Chapter is charged with the task of identifying successors for the upcoming year for Officer and Board of Governors Positions.

These are critical positions that need to be filled for our Chapter to operate most effectively. Please review the descriptions below for each open role. Each of these positions offers a great opportunity to build your leadership skills and network resources for current or future employment. As with any new task, there are people willing to assist you while you learn your new volunteer position within the Chapter. If you , a col-league, or someone you know are interested, you’re encouraged to contact Chapter President Emily Crampton at emily.crampton@jackson.com, to voice your interest in one of the available opportunities or for more in-formation on the Officer or Board of Governor roles below.

2nd Vice President

The 2nd Vice President (VP2) position will be open for the 2017 – 2018 chapter year. The VP2 will be responsi-ble for helping the Chapter’s Board of Governors plan and coordinate the upcoming program of events calen-dar. The VP2 will oversee the various Committee and Chair responsibilities as well as step in were needed. As special projects are introduced throughout the year, the VP2 will help the Chapter’s Board of Governors in completing these projects.

Secretary

The Secretary position will be open for the 2017 - 2018 chapter year. The responsibilities of the Secretary are to prepare, publish, and maintain all minutes of meetings of the board of governors and the chapter and to help coordinate Board Meetings. The Secretary will also be responsible for helping to coordinate the locations of all Chapter meetings.

Board of Governors

A Board of Governors (BOG) position will be open as of June 30, 2017. The BOG position is a three year term expiring June 30, 2020. The Chapter’s Board of Governors has the overall responsibility for administration of the chapter, for following the bylaws, and for ensuring its financial health and existence of fiscal controls.

“Volunteers are not paid — not because they are worthless, but because they are priceless”

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 4

How to Find and Attract Top Performers Who May Not Be Actively Looking for a New Job

Most hiring managers find job candidates in one of two ways: posting an opening and waiting for resumes to roll in, or actively recruiting professionals who look promising. Which camp do you fall in?

In a survey conducted by Robert Half , 65 percent of the CFOs interviewed reported they are more likely to post a job opening and wait, compared to 27 percent who actively recruit professionals with skills matching the job opening.

Two-thirds of workers surveyed said they would consider a job from a recruiter who contacted them, even if they were-n’t currently looking for a new job. If you are among the majority who favor the wait-and-see approach, it may be time to widen your candidate network with more effective hiring techniques.

Active recruiting explained

Does it seem difficult to find candidates you’re excited about? If so, you’re not alone: The majority of financial executives are experiencing challenges finding applicants with the requisite skills, Robert Half research found.

To keep up with or get ahead of your competitors, you need to actively recruit. This means casting a wider net to include passive candidates and professionals who aren’t searching for a new job but may be receptive to the right opportunity.

How to use active recruiting to find candidates

Job postings are basic options available. However, today’s hiring environment requires finance(HR) managers to use more than one tool in their recruiting efforts. Here are six more to try out when attempting to attract and land passive candidates for accounting jobs.

1. Build a hiring pipeline. An active recruiting process is ongoing, regardless of whether your firm or depart-ment has current vacancies. To find candidates when you need them, create a file composed of past candidates and oth-ers who’ve expressed interest in working for your company. For example, if a promising financial analyst applied for an opening but just missed the cut, keep that applicant in mind for future opportunities.

2. Maintain an employee referral program. Each of your current staff members has a professional network. Take advantage of this valuable resource with a program that encourages them to pass along names of skilled account-ing and finance professionals. To encourage participation, offer a cash bonus or another reward for every successful new hire a team member refers. Hiring a good employee’s contact helps ensure a fit with your workplace culture.

3. Maximize your online presence. If it takes visitors to your website multiple clicks and dead -ends to locate your organization’s job vacancies, you need to improve the user experience. Make it easy for both passive and active can-didates to locate your careers section by increasing its prominence. If possible, publicize job openings directly on your homepage.

4. Network during accounting events. Large industry gatherings, like conferences and seminars, are prime lo-cations to find candidates. So bring your business cards, prepare a pitch about your organization, and start connecting. Consider purchasing exhibit space at the event if you’re serious about recruiting a large number of candidates.

5. Work with a staffing firm. Tap the expertise and network of a recruiter specializing in accounting and fi-nance. The firm will often know of talented passive job candidates and can also provide guidance on navigating the local hiring market. In addition, it can provide an interim professional, either to bridge the gap during the recruiting process or to work on a temporary-to-hire basis.

6. Stay in touch with former employees. Welcoming “boomerangs” is a smart move for employers because these pro-fessionals’ skills and culture fit are known quantities, reducing the chances of a bad hire. Most former employees can hit the ground running, saving you more in terms of time and training. So when top performers leave on good terms, wish them well and let them know the door is still open for them.

The latest hiring trends indicate you may need to step up your recruiting game if you want to find candidates for your dream accounting team. Stop waiting for talented professionals to come to you. Instead, go to them.

This article is provided courtesy of Robert Half Management Resources, the premier provider of senior-level accounting, finance

and business systems professionals to supplement companies' project and interim staffing needs. The company has more than 145 locations worldwide and offers online job search services at www.roberthalfmr.com. Follow our blog at blog.roberthalfmr.com.

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 5

Former Junior Board Member Wins IIA Essay Contest and Scholarship

Sharing Difficult News

Internal Auditor’s latest winning scholarship essay examines how internal au-ditors can best communicate tough messages to their customers and stake-holders.

Abigail Andrews

Internal auditors have the responsibility to communicate findings to customers and stakeholders even when the news is difficult. John Engels, president of Leadership Coaching Inc., identifies a three-stage process that can guide an internal auditor

through the delivery of a difficult message. The steps include clarifying the message, overruling avoidance, and executing the message (Engels).

To begin, the internal auditor must organize a clear message by laying out the facts in a logical order. The auditor should also give the recipient an idea of the consequences of the findings and what he or she can ex-pect to happen next. Organizing a message this way will help the auditor convey an objective and profession-al message. Recipients usually become upset by a message when they feel they are not being looked at objec-tively, notes Alyssa Martin, partner in charge of Risk Advisory Services and executive partner at Weaver LLC (Seago). Organizing a clear message is not only beneficial for the recipient but can also help the internal au-ditor feel more confident about the delivery.

Confidence is the key to Engels’ second step to delivering a difficult message: overruling avoidance (Engels). Avoidance comes out of anxiety, which occurs not only when the auditor’s message has not been clarified, but also when the auditor has not established a relationship with the recipient. The best solution is to build a relationship with the recipient from the beginning of the audit. Robert Berry, executive director of internal audit at the University of South Alabama, suggests remaining in constant communication with weekly up-dates throughout the entire audit (Seago). By doing this, the auditor can develop a relationship with the re-cipient and establish credibility and familiarity. Once the auditor has developed a clear message and a rela-tionship with the recipient, he or she is prepared to deliver the findings.

The final stage of Engels’ process is executing the message which requires both directness and sensitivity (Engels). Incorporating the following guidelines will help ensure a positive delivery. First, the presenter should include positive facts in the discussion in addition to the negative ones. For example, the auditor could recognize processes that are working well in addition to those that need to be altered. Second, Manny Rosenfeld, senior vice president of Internal Audit of MoneyGram International Inc., also suggests open and non-aggressive body language when delivering difficult messages (Seago). Finally, the auditor should make clear that the purpose of the message is not to make the recipient look bad, but rather to help improve an important issue for the company.

Auditors are quite skilled technically, but due to the customer-contact aspect of the field, they also need to become proficient in their soft skills. Internal auditors make sure the issues they find are resolved by not only relaying their findings but ensuring understanding. Becoming comfortable with delivering difficult findings takes practice but following Engels’ steps can help an auditor through the task.

Works Cited Engels, John J. "Delivering Difficult Messages." Journal of Accountancy, 1 July 2007. Accessed 30 Dec. 2016. Seago, Jane. "It's All in the Delivery." InternalAuditor.org, 23 Dec. 2016. Accessed 1 Jan. 2017.

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 6

Chapter Calendar of Events

Mon Tue Wed Thu Fri

1 2 3

6 7 8 9 10

13 14 15 16 17

20 21 22 23

24

27

28

29 30 31

Mon Tue Wed Thu Fri

3 4 5 6 7

10 11 12 13 14

17 18 19 20 21

24 25 26 27

28

MARCH EQUINOX

IIA & ISACA 18th

Annual Spring

IIA & ISACA 18th

Annual Spring

IIA & ISACA 18th

Annual Spring

Meeting

WMC ISACA Spring

Seminar

WMC ISACA Spring

Seminar

Student Chapter Events

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 7

Our IIA MSU Student Chapter recently participated in the Broad Student Organization Recruitment and held two info tables and meetings to reach out to students demonstrating interests in internal audit and diversify our organization. This semester, we have new members from different backgrounds, including internal audit, external audit, forensic accounting, advisory, tax, and information systems! The inclusion of new members demonstrates how broad internal audit coverage is within the real business world!

In the first meeting, we invited Bill Papanikolas from the Sparrow Health System to share his role with the Lansing Chapter of the Institute of Internal Auditors and career path. As a current board member of Lan-sing IIA, Bill used to serve as the President of our organization. One of his insights is that technology skills and experiences are big pluses for students and professionals. It’s great to prepare for certifications and ac-cumulate practical experiences as early as possible . Involvement with professional organizations provides you with networking, professional development, and learning opportunities.

In our recent meeting, we had Duane Reyhl, CPA, CGMA from Andrews Hooper & Pavlik PLC to share with us the relationship between internal and external audit. During our discussions, Duane mentioned these two fields work together to serve clients and help the public as close partners. Depending on the na-ture and business strategies, corporations may shape internal audit departments in different ways, includ-ing co-sourcing and outsourcing.

Pictured L to R: (First row) Vivian, Sierra, and Abby (Second row) Weibo, Chuck, Hetal, Duane, Jessica, Peici, and Susan

Education, Training, and Certification

2016/2017 Conferences & Seminars

Information is available at: https://na.theiia.org/training/conferences/Pages/Conferences.aspx

Drive Your Career Forward with IIA

Global Certifications & Qualifications

Conference Date Location

General Audit Management Conference March 20—22, 2017 Gaylord Palms, Orlando, FL USA

Gaming & Hospitality Conference April 19—20, 2017 The Mirage, Las Vegas, NV USA

International Conference July 23-26, 2017 Sydney, Australia

GRC Conference; IIA and ISACA Collaboration August 16-18, 2017 Dallas-Ft. Worth, TX USA

Environmental Health & Safety Exchange September 11-12, 2017 St. Louis, MO USA

Financial Services Exchange September 18-19, 2017 Washington D.C. USA

All Star Conference Oct. 29—Nov 1, 2017 The Bellagio, Las Vegas, NV USA

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 8

As part of your IIA Membership you have the opportunity to

receive free CPE credits delivered to you through a webinar

presentation. In the comfort of your own office you can reg-

ister and view webinar presentations brought to you by the

IIA.

Members Only webinars are available at https://

na.theiia.org/training/eLearning/Pages/Members-Only-

Webinars.aspx. Archived webinars are available for on-

demand playback. (CPEs are not granted for archived webi-

nars)

Free Webinars!

An IIA Professional Credential can move your career in the

right direction, whether you’re just starting down the audit

path or taking your career to new heights. Drive to new op-

portunity, with increased earning potential*, deeper

knowledge, and enhanced credibility.

Learn more

*According to The IIA’s 2014 Internal Audit Compensation Study, the average salary

of internal auditors who hold one or more certifications is 30 percent higher than that

of peers with no certifications (based on U.S. responses).

Chapter Achievement Program (CAP)

CAP Progress Report

Do any of your internal audit activities earn Chapter Achievement

Program (CAP) points for your Lansing Chapter of the IIA? What is

CAP, why is it important and what can you do to help?

The Chapter Achievement Program (CAP) is designed by the Institute

of Internal Auditors to guide chapters for developing quality programs

and completing administrative duties to ensure it is meeting its

obligations to its membership. Points are awarded for each activity

based upon the activity in accordance with IIA guidelines. The goal is

to provide valuable professional activities and development

opportunities to the membership and earn CAP points while doing it!

Certain activities that are conducted by membership may qualify. If

any of your activities qualify or you would like to know whether they

qualify, please contact Ryan O’Rourke at orourk36@msu.edu.

There are four performance levels that can be achieved.

BRONZE - 685 CAP Points

SILVER - 1,060 CAP Points

GOLD - 1,560 CAP Points

PLATINUM - This is a special level created to recognize

chapters that attain GOLD status for 10 of 11 consecutive years.

QUALIFYING ACTIVITIES

Articles submitted or published in

Internal Auditor magazine

Speaking engagements at chapter

or other IIA meetings

Participation in establishment of a

student chapter of the IIA

Sponsorship of student attendance

at chapter meetings

Participation in a Junior Achieve-

ment (JA) program or activity

Holding Internal Audit Awareness

Month activities (May)

Serving on an International Com-

mittee of the IIA

Writing exam questions for IIA

certifications: CIA, CCSA, CFSA,

CGAP

Other miscellaneous Service to

the Profession activities.

The Lansing Chapter hopes to continue to hold the designation of PLATINUM. Chapter Achievement

Points (CAP) reported in February was 929. The goal for CAP points to maintain the current designation is a

minimum of 1560 each calendar year. Retaining our status is of great importance, however, it is more im-

portant that we offer the membership valuable services and we as members do our obligatory role within

our organizations and communities by reaching out, educating and proving our value. Be sure to notify

Ryan O’Rourke at orourk36@msu.edu if you have any CAP points to report.

Points are reported to the IIA on the 10th of each month covering three areas:

Service to Members (primarily involves attendance at monthly meetings, conferences and seminars);

Service to the Program (involves areas including Advocacy for the IIA and involvement with Academic

areas such as student groups); and

Chapter Administration (involves administrative reporting requirements from the IIA).

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 9

About Our Local IIA Chapter

Chapter Governance & Leadership

The Lansing Chapter of The IIA was founded in 1979 to provide a varied program of education and networking for its members. The chapter is dedicated to the professional development of its members. The topics offered throughout the year are varied and are focused on helping develop professionalism and strengthen audit knowledge, experience and credentials. We welcome suggested topics or areas of focus that members are look-ing to learn about or improve upon. Let us know; we want to continue offering value to the membership.

Get Involved, In Touch & Stay Connected. Members stay in touch and participate in discussion boards.

LinkedIn is a business-

oriented social network-

ing site, used mainly for

professional networking.

To visit and join The IIA

Lansing Chapter’s

LinkedIn site: Click here

Please visit The IIA Lan-

sing Chapter’s Facebook

here.

Follow us on Twitter too!

GET INVOLVED! VOLUNTEER FOR YOUR CHAPTER!

We are always looking for volunteers to help! Contact any member of the Board for

details.

Join an organization that provides great leadership, training, professional

development and networking opportunities. The Institute of Internal Audi-

tors is the internal audit profession's global voice, recognized authority,

acknowledged leader, chief advocate, and principal educator.

If you or others you may know are interested in joining or want to know

more about the Lansing Chapter, please visit www.theiia.org/chapters/

Lansing or contact Emily Crampton at emily.crampton@ jackson.com.

Board of Governors

Name Term Expires

Robert Johnson June 2017

Angela Montgomery June 2017

Melanie Myjak June 2018

Judy Timmermann June 2018

Josh Kirchmeier June 2018

Kathryn Krause June 2019

Carly Tran (Slater) June 2019

Chapter Officers

Emily Crampton President

Kyle Hebert

Vice President

Andrew Tracy Second Vice President

Bill Papanikolas; CISA,CFSA Immediate Past President

Jana Dean; CPA, CIA Past President

Sandy Streb; CPA, CISA, CISM Secretary

Lisa Schwandt Treasurer

Committee Chairs

Phil Perkins Audit

Melanie Myjak Communication

Lisa Schwandt

Finance and Administration

Carly Tran Membership Services

Kathryn Krause Specialty Centers

Sarah Saunders CIA, CFSA Emily Crampton

Professional Development

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 10

Treasurer Report & Membership Directory

On deposit at the Lake Trust Credit Union as of

02/28/2017:

Savings: $ 5.00

Checking: $ 1132.82

PayPal: $ 387.05

Money Market: $ 13,209.37

Total: $ 13,715.24

The Membership Directory is available under the Members Only tab at

www.theiia.org/chapters/Lansing (You must be signed in to view the

Members Only tab). Please take a minute to review the membership

information listed.

If any changes/corrections are needed please be sure to update your

contact information directly with IIA Customer Service.

Our local chapter official membership records are maintained based on

information that is provided by headquarters in monthly updates.

Changes may be submitted directly to headquarters at https://www.theiia.org/iia/profile/index.cfm.

Research Resources

IIA Links: Some links require logins and are only accessible by IIA members:

IIA L

ink

s

Certification News Link to Learning Opportunities

Audit Executive Center IIA Today

Tone at the Top (free to the public) IIA ITAudit

Internal Auditor IIA Newsletter FSA Times

IIA Research Foundation

The Gaming Auditorium quarterly publication for members of The IIA's Gaming Audit Group to

support knowledge development for gaming audit professionals.

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • March 2017 Page 11

Career Center

If you are looking to launch your internal audit career

or are seeking qualified employees, you’ve come to

the right place! The IIA’s Audit Career Center is a

proven resource for resume posting and focused can-

didate searches. The IIA’s Career Center receives

10,000 unique visitors monthly.

To contact the IIA’s Audit Career Center, call 1-888-

575-9675 or email custserv@jobtarget.com

Opportunities available now are provided here. If you or your organization is in search of ideal candidates

to fill positions, place your job posting within this newsletter. Career postings are free to membership.

Non members will be charged a monthly fee of $50.00 per posting. Please contact Melanie Myjak at mela-

nie.myjak@parda.com for further information and how to get your notification in this publication.

Career Opportunities

No current postings.

Visit the Careers tab on the Lansing Chapter IIA website to get more details and information on how to apply.

IIA Lansing Courier • Lansing Chapter, Central Region, District 2 • January 2017 Page 12