the journey to gamification: engaging travellers€¦ · my game rules (now shared)! [pre]...

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Gamifying ROUTES Industrializing EXPERIENCIES The journey to gamification: Engaging travellers by © FantastIQ Transmedia Solutions (WTM2013) Òscar HERENCIA CEO Baraka Club de Viatges CSO & Traveller FantastIQ Transmedia @FantastiqTS @turistiq

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Page 1: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Gamifying ROUTES!Industrializing EXPERIENCIES!

The journey to gamification:!Engaging travellers!

by!

© F

anta

stIQ

Tran

smed

ia So

lutio

ns (W

TM20

13)

Òscar HERENCIA!CEO Baraka Club de Viatges!CSO & Traveller FantastIQ Transmedia

@FantastiqTS @turistiq !

Page 2: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

My story: past!

In 1997 created a !specialized wholesaler!

Tour leader since 1985!

Page 3: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

My story: present!

www.skapa-t.com!

www.baraka.cat!

Page 4: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

My technology (evolution?)!

Where is fax now?!

Where are brochures now?!

0.0!

1.0 & 2.0!

3.0!

Where is telex now?!

Where are air tickets printed now?!

And webs/blogs/social?!

Mobile, ubiquity, engaging, storytelling ???????!

Page 5: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Our problem!

Technology seems helping more the others than to me...!

But… someone have to create and service them.!

…while travelers are! expecting to have! experiences ! !

Page 6: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Our job!

Targets���(market)

Territories ���(space)

Time (money)

Storytelling

(engaging)

Resources to manage: selling expectations!

Design!

Page 7: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

My opportunity!

My partner Carlos come to explain me something about gamification!

Promise Engage Reward

Page 8: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

My game rules (now shared)!

[PRE] Promote, promise !New multilingual mobilized touristic !offer based in a easy panel edition!

[FOR] Engage!Use storytelling as the framework to produce a plot with a competitive approach with the gamification of the interaction!

[POST] Socialize, rewardGive something to make a memorable and shareable experience (“souvenir”)!

Powered by

Page 9: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Public, Restricted or Private !

Generic! "Branded"!

Only���your���

routes���here

Shared���with ���other���editors

Our focused product!

An easy editor panel to customize !your designed experience!

Page 10: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Your designed appliances!

App to publish gamified routes to support touristic guiding activities. !Routes, MICE, DMC, Museums, …!

People!to mobilize?!

Story!to tell?!

Territory/time!to cover?!

Tourism

Page 11: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Your designed appliances!

App to publish an edited and recommended selection of PoI, to highlight special activities. Hotel/resort, Festivals, Tradeshows, …!

People!to mobilize?!

Story!to tell?!

Territory/time!to cover?!

Hospitality

Page 12: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Your designed appliances!

App to publish a mobilized, located, specific campaign to advertise a product or service. Brands, Retail, Malls, …!

People!to mobilize?!

Story!to tell?!

Territory/time!to cover?!

Marketing

Page 13: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

Are you “game” ready ?!

Page 14: The journey to gamification: Engaging travellers€¦ · My game rules (now shared)! [PRE] Promote, promise!New multilingual mobilized touristic ! offer based in a easy panel edition!

THANKS!We invite you to play with us.... seriously!!

by!

www.turistiq.com!www.fantastiq-transmedia.com!@FantastiqTS!@turistiq!