the johari window final

8/3/2019 The Johari Window FINAL

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The Johari Window is a communication model that

can be used to improve understanding between

individuals.

Developed by Joseph Luft and Harry Ingham (the

word Johari comes from Joseph Luft and Harry

Ingham).


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Two key ideas behind the tool

y Individuals can build trust between themselves bydisclosing information about themselves.

y They can learn about themselves and come to terms

with personal issues with the help of feedback fromothers.


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The Johari Window: A Model for Self-Understanding8 - 4

y Model considers that there is information

you and others know

only you know about yourself only others know about you

nobody knows


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The Johari Window8 - 5

y Your willingness or unwillingness to engage isself-disclosure, and listen to feedback, has a lotto do with your understanding of yourself and

others understanding of you.


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8 - 6

Figure 8.2

Johari Window

Source: Joseph Luft, Group Processes: An Introduction to Group Dynamics. Copyright

1984. Mayfield Publishing Company. Reprinted by permission of the publisher.


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Johari Window8 - 7

y The four panes are interrelated.

y Changes to one pane impact the size of the others.

y As relationships develop, the open area should grow.


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Self-Disclosure/FeedbackStyles

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y Two communication processes within our controlthat impact relationships:

1. Self-disclosure of thoughts, ideas, and feelings

2.S

eeking feedback from othersy Characteristics of using both effectively:

candor

openness

mutual respect


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Figure 8.3

Johari Window at the Beginning of a Relationship (left)

and After a Closer Relationship Has Developed (right)

Source: Joseph Luft, Group Processes: An Introduction to Group Dynamics 1984.

Mayfield Publishing Company. Reprinted by permission of the publisher.


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Feedback in Interpersonal relations

y Intended to help the recipient

y Given directly, with real feelings and based on

foundations of trust between the giver andreceiver.

y

Descriptive rather than evaluative.


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y Specific rather than General, with good, clearexamples.

y Given at a time when the recipient appears to be in acondition to accept it.

y Checked with others to be sure that they support itsvalidity.


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Feedback- NEGATIVE

y Defensive Behaviour

y Confronting Behaviour


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Generally used for teaching andunderstanding.

How individuals communicate with

themselves and with others.

How individuals present themselvesto themselves and to others.

How individuals perceive their placein the world.


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the johari window final

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