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The Indiana Family and
Social Services Administration
Reference GuideAUGUST 2014
Table of ContentsOffice of the Secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Division of Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Adult Protective Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Long Term Care Ombudsman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Indiana’s 16 Area Agencies on Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Division of Disability & Rehabilitative Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DDRS Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
BDDS District Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
VRS Area Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
First Steps Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Division of Family Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
DFR Regions and Local Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Division of Mental Health and Addiction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
DMHA State Operated Facilities and Community Mental Health Centers . . . . . . . . . . . . . . . . . . . . . . . . 28
FSSA Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Disability Determination Bureau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Office of Early Childhood and Out of School Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Childhood Development Fund Consultants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Office of Medicaid Policy and Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hoosier Healthwise, Care Select, Healthy Indiana Plan (HIP), MED Works . . . . . . . . . . . . . . . . . . . . . . . 37
Traditional Medicaid, Waiver Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
How do I apply? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FSSA Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
• 2 •
Office of the SecretaryPrograms/Services Acronym/
AbbreviationApproved
LogoFamily and Social Services Administration FSSAAudit Services AuditContract Management ContractsDivision of Healthcare Strategies and Technology DST Data and Analytics -- Privacy and Security -- Project Management -- Technology --Financial Operations FinanceHuman Resources HROffice of Communications and Media OCMOffice of General Counsel OGCCare Divisions: (See division lists for individual program and service areas)
Division of Aging DA Division of Aging
Division of Disability and Rehabilitative Services DDRS Division of Disability andRehabilitative Services
Division of Family Resources DFR Division ofFamily Resources
Division of Mental Health and Addiction DMHADivision ofMental Healthand Addiction
FSSA Operations Operations FSSAOperations
Office of Early Childhood and Out of School Learning OECOSLO�ce of Early Childhood and Out of School Learning
Office of Medicaid Policy & Planning OMPP O�ce of Medicaid Policy & Planning
• 3 •
Division of AgingPrograms Acronym/
AbbreviationApproved
LogoAged & Disabled Waiver A&D Waiver FSSAAssistance to Residents in County Homes ARCH FSSACommunity and Home Options to Institutional Care for the Elderly and Disabled CHOICE FSSAHospice -- FSSA
Indiana Money Management Program MMP FSSA, AARP Foundation
Long-Term Care Ombudsman LTC
Nutrition Program -- FSSANutrition Service Incentive Program NSIP FSSAOlder Hoosiers Program -- FSSA
OPTIONS – The Indiana Elder Affairs Network OPTIONS
Quality Assurance / Quality Improvement QA/QI FSSAResidential Care Assistance Program RCAP FSSASelf-Directed Attendant Care Program (CHOICE) SDC FSSASenior Farmers Market Nutrition Program SFMNP FSSASocial Services Block Grant SSBG FSSATitle III-B Supportive Services and Senior Centers Program T3B FSSATitle III-E National Family Caregiver Support Program T3E/Caregiver FSSATitle V Senior Community Service Employment Program SCSEP FSSATitle III-D Health Promotion Disease Prevention T3D FSSATraumatic Brain Injury Waiver TBI FSSA
Services Acronym/ Abbreviation
Approved Logo
Adult Day Services ADS FSSAAdult Guardianship Services AGS FSSAAdult Protective Services APS FSSAAdult Family Care AFC FSSAAssisted Living AL FSSAHome Health Care HHC FSSANursing Facilities NF FSSASelf-Directed Attendant Care SDAC FSSA
The following are not FSSA programs, but a partner, grantee or contractor of Aging:
Acronym/ Abbreviation
Approved Logo
Area Agencies on Aging/Aging and Disability Resource Centers AAA/ADRC
Chronic Disease Self Management Program (program of the Indiana State Dept. of Health/ISDH) CDSMP
Money Follows the Person (Federal Program) MFP
• 4 •
Division of AgingIndiana Family & Social Services Administration
Adult Protective ServicesState Hotline 1-800-992-6978
LAKE PORTER
LA PORTE ST. JOSEPH ELKHART
KOSCIUSKO MARSHALL
STARKE
JASPER FULTON
NEWTON PULASKI
MIAMI WABASH WHITE CASS
LA GRANGE STEUBEN
NOBLE DEKALB
WHITLEY ALLEN
WHITE HUNTINGTON
WELLS ADAMS
BENTON CARROLL
TIPPECANOE HOWARD JAY GRANT
WARREN CLINTON TIPTON
DELAWARE
FOUNTAIN RANDOLPH
MONTGOMERY BOONE HAMILTON
HENRY WAYNE
HENDRICKS MARION HANCOCK PUTNAM
PARKE
RUSH
VIGO CLAY
OWEN
MORGAN JOHNSON SHELBY
FAYETTE UNION
SULLIVAN GREENE
MONROE BROWN BARTHOLOMEW DECATUR
FRANKLIN
DEARBORN RIPLEY
KNOX DAVIESS
LAWRENCE JACKSON
JENNINGS
SWITZERLAND
ORANGE WASHINGTON
JEFFERSON
CLARK
MARTIN
PIKE DUBOIS
CRAWFORD FLOYD
HARRISONPERRY SPENCER
WARRICK POSEY
GIBSON
BLACKFORD
OHIO
MADISON
SCOTT
V E R M I L L I O N
VAND
ERBU
RGH
11A
2
3
4
5
6
7
8
8B
9
10 1112
13A
13B
1415
Adult Protective ServicesUnit Geographic Boundaries
Unit 1County: Lake2900 W 93rd AveCrown Point, IN 46307219-755-3863219-755-3865 FAX
Unit 1ACounties: Jasper, Newton, LaPorte, Porter, Pulaski, StarkeCourthouse Square Ste 501A809 State StLaPorte, IN 46350219-326-6808 ext 2420219-324-9394 FAX
Unit 2Counties: Elkhart, Kosciusko, Marshall, St. Joseph533 N . Niles AveSouth Bend, IN 46617800-626-8320574-235-5092574-235-9734 FAX
Unit 3Counties: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Stueben, Wells, WhitleyKeystone Bldg, 1st Floor602 S Calhoun StFort Wayne, IN 46802260-449-7989260-449-4618 FAX
Adult Protective Services continues on the next page.
ContinuedDivision of Aging• 5 •
Unit 8BCounties: Hancock, Johnson, ShelbyShelby Co . Courthouse407 S . Harrison StShelbyville, IN 46176317-392-6495
Unit 9Counties: Fayette, Franklin, Rush, Union, WayneWayne Co . Courthouse301 E . Main StRichmond, IN 47374765-973-9256
Unit 10Counties: Monroe, Morgan, Owen120 W . 7th St .Bloomington, IN 47404812-349-2665
Unit 11Counties: Bartholomew, Brown, Decatur, Jackson, Jennings234 Washington St .Columbus, IN 47201812-379-1670
Unit 12Counties: Dearborn, Jefferson, Ohio, Ripley, SwitzerlandCourthouse 1st Fl .215 W . High St .Lawrenceburg, IN 47205812-537-8862
Unit 13ACounties: Davies, Dubois, Greene, Knox, Martin, Pike200 E Walnut,Washington, IN 47501812-254-8681
Unit 13BCounties: Gibson, Perry, Posey, Spencer, Vanderburgh, WarrickCivic Center Rm 3291 NW M . L . King Jr . Blvd .Evansville, IN 47708812-435-5190
Unit 14Counties: Clark, Floyd, Harrison, ScottCounty Govt . Bldg .501 E . Court Ave .Jeffersonville, IN 47130812-285-6364
Unit 15Counties: Crawford, Lawrence, Orange, WashingtonCo . Govt . Bldg ., Ste 202806 Martinsburg Rd .Salem, IN 47167812-883-5998
Adult Protective Services (Continued)
Unit 4Counties: Benton, Carroll, Clinton, Fountain,Montgomery, Tippecanoe, Warren, WhiteCounty Building301 Main StLafayette, IN 47901877-749-9111
Unit 5Counties: Cass, Fulton, Howard, Miami, Tipton, Wabash200 Court ParkLogansport, IN 46947574-753-5808574-735-3205 FAX
Unit 6Counties: Blackford, Delaware, Grant, Henry, Jay, Madison, RandolphMadison Co . Gvt . Ctr16 E . 9th St Box 5Anderson, IN 46016765-641-9585
Unit 7Counties: Clay, Park, Putnam, Sullivan, Vermillion, VigoVigo Co . Courthouse33 S . 3rd St .Terre Haute, IN 47807812-462-3286
Unit 8Counties: Boone, Hamilton, Hendricks, Marion251 E Ohio St .Indianapolis, IN 46204317-327-1403
ContinuedDivision of Aging
Adult Protective ServicesState Hotline 1-800-992-6978
www.IN.gov/fssa
• 6 •
Division of AgingIndiana Family & Social Services Administration
Long Term Care Ombudsman State Ombudsman 1-800-622-4484 • 317-232-7134
WHITLEY
WHITE WELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
16
15 1413
121110
98
7
6
5
4
3
2
1
Vanderburgh County
V.O.I.C.E.S.
Area Ombudsmen:Area 1 1-800-826-7871 (219) 794-1829Area 2 1-800-552-7928 (574) 284-7198Area 3 1-877-469-3161 (260) 469-3161Area 4 1-800-382-7581 (765) 423-5327Area 5 1-800-654-9421 (574) 737-2169Area 6 1-800-589-1121 (765) 759-1121 ext 145Area 7 1-800-489-1561 (812) 238-1561Area 8 1-800-869-0212 (317) 631-9410Area 9 1-800-458-9345 (765) 966-1795Area 10 1-800-844-1010 (812) 876-3383Area 11 1-866-644-6407 (812) 372-6918Area 12 1-866-689-3753 (812) 592-4222Area 13 1-800-742-9002 (812) 888-5158Area 14 1-888-948-8330 (812) 948-6428Area 15 1-800-845-6914 (812) 277-9626Area 16 1-800-852-3477 (812) 426-1295V.O.I.C.E.S. (812) 423-2927 (Vanderburgh County)
12-03-12• 7 •
Indiana’s 16 Area Agencies on Aging
WHITLEY
WHITE WELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
16
15 1413
121110
98
7
6
5
4
3
2
1
To contact your local Area Agency toll-free, call
1-800-986-3505
Division of Aging
Find a complete list of offices and contact information beginning on the next page .
• 8 •
Indiana’s 16 Area Agencies on Aging
AREA 1Northwest Indiana Community Action Corp .5240 Fountain DriveCrown Point, IN 46307(219) 794-1829 or (800) 826-7871TTY: (888) 814-7597; FAX: (219) 932-0560Web Site: www .nwi-ca .com
AREA 2REAL Services, Inc .1151 S . Michigan St ., P .O . Box 1835South Bend, IN 46634-1835(574) 233-8205 or (800) 552-7928; FAX: (574) 284-2691Web Site: www .realservices .org
AREA 3Aging and In-Home Services ofNortheast Indiana, Inc .2927 Lake AvenueFort Wayne, IN 46805-5414(260) 745-1200 or (800) 552-3662FAX: (260) 456-1066Web Site: www .agingihs .org
AREA 4Area IV Agency on Aging & Community Action Programs, Inc .660 North 36th St ., P .O . Box 4727Lafayette, IN 47903-4727(765) 447-7683 or (800) 382-7556TDD: (765) 447-3307; FAX: (765) 447-6862Web Site: www .areaivagency .org
AREA 5Area Five Agency on Aging & Community Services, Inc .1801 Smith Street, Suite 300Logansport, IN 46947-1577(574) 722-4451 or (800) 654-9421; FAX: (574) 722-3447Web Site: www .areafive .com
AREA 6LifeStream Services, Inc .1701 Pilgrim Blvd ., P .O . Box 308Yorktown, IN 47396-0308(765) 759-1121 or (800) 589-1121TDD: (866) 801-6606; FAX: (765) 759-0060Web Site: www .lifestreaminc .org
AREA 7Area 7 Agency on Aging and Disabled West Central Indiana Economic Development District, Inc .1718 Wabash AvenueTerre Haute, IN 47807-3323(812) 238-1561 or (800) 489-1561FAX: (812) 238-1564Web Site: www .westcentralin .com
AREA 8CICOA Aging & In-Home Solutions4755 Kingsway Dr ., Suite 200Indianapolis, IN 46205-1560(317) 254-5465 or (800) 489-9550FAX: (317) 254-5494; TDD: (317) 254-5497Web Site: www .cicoa .org
AREA 9Area 9 In-Home and Community Services Agency520 South 9th St .Richmond, IN 47374-6230(765) 966-1795, (765) 973-8334 or (800) 458-9345FAX: (765) 962-1190Web Site: www .area9agency .org
ContinuedDivision of Aging• 9 •
www.IN.gov/fssa
AREA 10Area 10 Agency on Aging631 West Edgewood DriveEllettsville, IN 47429(812) 876-3383 or (800) 844-1010FAX: (812) 876-9922Web Site: www .area10agency .org
AREA 11Aging & Community Services of South Central Indiana, Inc .1531 13th Street, Suite G-900Columbus, IN 47201-1302(812) 372-6918 or (866)-644-6407; FAX: (812) 372-7846Web Site: www .agingandcommunityservices .org
AREA 12LifeTime Resources, Inc .13091 Benedict DriveDillsboro, IN 47018(812) 432-6200 or (800) 742-5001; FAX (812) 432-3822Web Site: www .lifetime-resources .org
AREA 13Generations Vincennes University Statewide Services1019 N . 4th Street, P .O . Box 314Vincennes, IN 47591(812) 888-5880 or (800) 742-9002FAX: (812) 888-4566Web Site: www .generationsnetwork .org
AREA 14Lifespan Resources, Inc .33 State Street, Suite 308, P .O . Box 995New Albany, IN 47151-0995(812) 948-8330 or (888) 948-8330; FAX: (812) 948-0147Web Site: www .lsr14 .org
AREA 15Hoosier Uplands/Area 15 Agency on Aging and Disability Services521 West Main StreetMitchell, IN 47446(812) 849-4457 or (800) 333-2451TDD: (800) 743-3333; FAX: (812) 849-4467Web Site: www .hoosieruplands .org
AREA 16SWIRCA & More16 West Virginia Street, P .O . Box 3938Evansville, IN 47737-3938(812) 464-7800 or (800) 253-2188FAX: (812) 464-7843 or (812) 464-7811Web Site: www .swirca .org
6-26-12Division of Aging• 10 •
Division of Disability & Rehabilitative ServicesPrograms/Services Acronym/
AbbreviationApproved
LogoDivision of Disability and Rehabilitative Services DDRS FSSABureau of Child Development Services BCDS FSSA
First Steps FS
Bureau of Developmental Disabilities Services BDDS FSSACommunity Integration and Habilitation Waiver (formerly Developmental Disability and Autism Waivers) CIH FSSAMedicaid Waiver Services -- FSSAPersonal Allocation Review PAR FSSAFamily Supports Waiver (formerly Support Services Waiver) FSW FFSATrain-the-Trainer Services -- FSSABureau of Quality Improvement Services BQIS FSSABureau of Rehabilitation Services BRS FSSABlind and Visually Impaired Services BVIS FSSA
Deaf and Hard of Hearing Services DHHS
Project SEARCH (Program is based on a national model who retains rights to this name/logo) --
Vocational Rehabilitation Services VRS FSSA
The following are not FSSA programs, but advisory bodies of DDRS:
Indiana Commission on Autism AU Commission State SealIndiana Commission on Developmental Disabilities DD Commission State Seal
Indiana Commission on Rehabilitation Services -- RE
HA
B ILITAT I O N S ERVIC
ES
•IN
DIA
NA COMMISSION
•
Indiana Council on Independent Living ICOIL
Indiana Interagency Coordinating Council on Infants and Toddlers ICC
The following are not FSSA programs, but grantees/contractors:
Advocare --
Indiana Assistive Technology Act INDATA
System Points of Entry (First Steps provider network) SPOE FSSA
• 11 •
1 2
3
4
5
6
7
8BDDS District Offices
3
4 5
6 910
1112
13 & 14
15 & 16
17
18
19
20
2122
23
24 & 25
7 & 8
VRS Area Offices
1 & 2
VRS Region Offices
First Steps Offices
WHITLEY
WHITE WELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
Division of Disability & Rehabilitative ServicesIndiana Family & Social Services Administration
Bureau of Developmental Disabilities Services, Vocational Rehabilitation Services and First Stepswww.ddrs.IN.gov • 1-800-545-7763
Find a complete list of offices and contact information beginning on the next page .3-6-14
• 12 •
Continued
Division of Disability & Rehabilitative ServicesBureau of Developmental Disabilities Services, Vocational Rehabilitation Services and First Steps
All BDDS offices are co-located with a VRS office; all VRS region offices are co-located within a VRS area office.
BDDS District Offices
District 1110 W . Ridge RoadGary, IN 46408-2709Phone: 219-981-5313Toll Free: 1-877-218-3053 (V/VRS/711)Toll Free Fax: 1-855-455-4265Counties: Jasper, Lake, Newton, Porter, Pulaski & Starke
District 2100 W . South Street, Suite 100South Bend, IN 46601-2435Phone: 574-232-1412Toll Free: 1-877-218-3059 (V/VRS/711)Toll Free Fax: 1-855-455-4266Counties: Cass, Elkhart, Fulton, Howard, Kosciusko, La Porte, Marshall, Miami, Saint Joseph, Tipton & Wabash
District 3201 E . Rudisill Blvd ., Suite 300Fort Wayne, IN 46806-1756Phone: 260-423-2571Toll Free: 1-877-218-3061 (V/VRS/711)Toll Free Fax: 1-855-525-9370Counties: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells & Whitley
District 430 N . 8th Street, P .O . Box 10217Terre Haute, IN 47802-0217Phone: 812-232-3603Toll Free: 1-877-218-3096 (V/VRS/711)Toll Free Fax: 1-855-525-9374Counties: Benton, Carroll, Clay, Clinton, Fountain, Monroe, Montgomery, Owen, Parke, Putman, Sullivan, Tippecanoe, Vermillion, Vigo, Warren & White
District 52620 Kessler Boulevard East Drive, Suite 105Indianapolis, IN 46220-2890Phone: 317-205-0101Toll Free: 1-877-218-3530 (V/VRS/711)Toll Free Fax: 1-855-525-9373Counties: Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, Morgan & Shelby
District 6201 E . Charles Street, Suite 130Muncie, IN 47305-2434Phone: 765-288-6516Toll Free: 1-877-218-3531 (V/VRS/711)Toll Free Fax: 1-855-525-9372Counties: Blackford, Delaware, Fayette, Franklin, Grant, Henry, Jay, Madison, Randolph, Rush, Union & Wayne
District 7700 E . Walnut StreetEvansville, IN 47713-2561Phone: 812-423-8449Toll Free: 1-877-218-3528 (V/VRS/711)Toll Free Fax: 1-855-525-9375Counties: Daviess, Dubois, Gibson, Greene, Knox, Martin, Perry, Pike, Posey, Spencer, Vanderburgh & Warrick
District 81452 Vaxter AvenueClarksville, IN 47129-7721Phone: 812-283-1040Toll Free: 1-877-218-3529 (V/VRS/711)Toll Free Fax: 1-855-525-9376Counties: Bartholomew, Brown, Clark, Crawford, Dearborn, Decatur, Floyd, Harrison, Jackson, Jefferson, Jennings, Lawrence, Ohio, Orange, Ripley Scott, Switzerland & Washington .
Division of Disability and Rehabilitative Services (DDRS)• 13 •
Continued
VRS Area Offices
Areas 1 & 2 - GaryVocational Rehabilitation Services110 W . Ridge RoadGary, IN 46408-2709Phone: 219-981-5326Toll Free: 1-877-847-9891 (V/VRS/711)Toll Free Fax: 1-855-450-3567Counties: Lake & Newton
Area 3Vocational Rehabilitation Services954 Eastport Centre Drive, Suite CValparaiso, IN 46383-4456Phone: 219-462-0521Toll Free: 1-877-847-9888 (V/VRS/711)Toll Free Fax: 1-855-450-3568Counties: Jasper, La Porte, Porter, Pulaski & Starke
Area 4Vocational Rehabilitation Services100 W . South Street, Suite 100South Bend, IN 46601-2434Phone: 574-232-4861Toll Free: 1-877-282-0964 (V/VRS/711)Toll Free Fax: 1-855-450-3569Counties: Marshall & Saint Joseph
Area 5Vocational Rehabilitation Services1659 Mishawaka Street, Suite AElkhart, IN 46514-1812Phone: 574-262-2086Toll Free: 1-877-847-9897 (V/VRS/711)Toll Free Fax: 1-855-450-3570Counties: Elkhart & Kosciusko
Area 6Vocational Rehabilitation Services615 N . 18th Street, Suite 103Lafayette, IN 47904-3413Phone: 765-449-4278Toll Free: 1-877-847-9892 (V/VRS/711)Toll Free Fax: 1-855-450-3575Counties: Benton, Clinton, Fountain, Montgomery, Tippecanoe & Warren
Areas 7 & 8 - Fort WayneVocational Rehabilitation Services201 E . Rudisill Blvd ., Suite 300Fort Wayne, IN 46806-1756Phone: 260-424-1595Toll Free: 1-877-715-5292 (V/VRS/711)Toll Free Fax: 1-855-450-3571Counties: Allen, DeKalb, LaGrange, Noble, Steuben & Whitley
Area 9Vocational Rehabilitation Services217 E . Southway Boulevard, Suite 100Kokomo, IN 46902-3577Phone: 765-455-5020Toll Free: 1-877-715-5294 (V/VRS/711)Toll Free Fax: 1-855-450-3576Counties: Carroll, Cass, Fulton, Howard, Miami, Tipton & White
Area 10Vocational Rehabilitation Services840 N . Miller Avenue, Suite CMarion, IN 46952-2338Phone: 765-662-9961Toll Free: 1-877-876-2866 (V/VRS/711)Toll Free Fax: 1-855-450-3572Counties: Grant, Huntington & Wabash
Area 11Vocational Rehabilitation Services201 E . Charles Street, Suite 130Muncie, IN 47305-2434Phone: 765-282-9863Toll Free: 1-877-847-9890 (V/VRS/711)Toll Free Fax: 1-855-450-3573Counties: Adams, Blackford, Delaware, Henry, Jay, Randolph & Wells
Division of Disability and Rehabilitative Services (DDRS)• 14 •
Continued
VRS Area Offices (Continued)
Area 12Vocational Rehabilitation Services222 E . 10th Street, Suite AAnderson, IN 46016-1583Phone: 765-643-7413Toll Free: 1-877-284-5052 (V/VRS/711)Toll Free Fax: 1-855-455-4155Counties: Hamilton, Madison & Marion [ZIP codes 46240, 46280 & 46290]
Areas 13 & 14 - Indianapolis Northeast & CentralVocational Rehabilitation Services2620 Kessler Boulevard East Drive, Suite 105Indianapolis, IN 46220-2890Phone: 317-205-0100Toll Free: 1-877-715-5296 (V/VRS/711)Toll Free Fax: 1-855-442-0002Counties: Hancock & Marion [ZIP codes 46201, 46202, 46205, 46208, 46216, 46218, 46219, 46220, 46226, 46228, 46229, 46235, 49236, 46250, 46256, 46260, 46268 & 46278]
Areas 15 & 16 - Indianapolis West & SouthVocational Rehabilitation Services2346 S . Lynhurst Drive, Building 100Indianapolis, IN 46241-5171Phone: 317-270-1005Toll Free: 1-877-876-2864 (V/VRS/711)Toll Free Fax: 1-855-344-0001Counties: Boone, Hendricks, Johnson, Marion [ZIP codes 46203, 46204, 46214, 46217, 46221, 46222, 46224, 46225, 46227, 46231, 46234, 46237, 46239, 46241, 46254, 46259 & 46107 (Beech Grove)] & Shelby
Area 17Vocational Rehabilitation Services30 N . 8th Street, P .O . Box 10217Terre Haute, IN 47801-0217Phone: 812-232-7864Toll Free: 1-877-715-3170 (V/VRS/711)Toll Free Fax: 1-855-455-4256Counties: Clay, Parke, Putnam, Sullivan, Vermillion & Vigo
Area 18Vocational Rehabilitation Services1600 Willow Street, Suite BVincennes, IN 47591-4264Phone: 812-882-7208Toll Free: 1-877-847-9898 (V/VRS/711)Toll Free Fax: 1-855-442-0001Counties: Daviess, Gibson, Greene & Knox
Area 19Vocational Rehabilitation Services511 E . 4th Street, Suite 200Huntingburg, IN 47542-1360Phone: 812-683-2183Toll Free: 1-877-847-9896 (V/VRS/711)Toll Free Fax: 1-855-455-4257Counties: Crawford, Dubois, Martin, Orange, Perry, Pike, Spencer & Warrick
Area 20Vocational Rehabilitation Services700 E . Walnut StreetEvansville, IN 47713-2561Phone: 812-425-1367Toll Free: 1-877-715-5299 (V/VRS/711)Toll Free Fax: 1-855-455-4258Counties: Posey & Vanderburgh
Area 21Vocational Rehabilitation Services450 S . Landmark AvenueBloomington, IN 47403-5000Phone: 812-332-7331Toll Free: 1-877-847-9893 (V/VRS/711)Toll Free Fax: 1-855-455-4260Counties: Lawrence, Monroe, Morgan & Owen
Area 22Vocational Rehabilitation Services1248 Washington StreetColumbus, IN 47201-5722Phone: 812-376-9935Toll Free: 1-877-396-3271 (V/VRS/711)Toll Free Fax: 1-855-455-4261Counties: Bartholomew, Brown, Dearborn, Decatur, Franklin, Ohio, Ripley & Switzerland
Division of Disability and Rehabilitative Services (DDRS)• 15 •
Continued
VRS Area Offices (Continued)
Area 23Vocational Rehabilitation Services52 South 2nd StreetRichmond, IN 47374-4212Phone: 765-966-0932Toll Free: 1-877-715-3171 (V/VRS/711)Toll Free Fax: 1-855-450-3574Counties: Fayette, Rush, Union & Wayne
Areas 24 & 25Vocational Rehabilitation Services1452 Vaxter StreetClarksville, IN 47129-7721Phone: 812-288-8261Toll Free: 1-877-228-1967 (V/VRS/711)Toll Free Fax: 1-855-455-4259Counties: Clark, Floyd, Harrison, Jackson, Jefferson, Jennings, Scott & Washington
First Steps Clusters
Cluster ANorthwest Indiana First Steps11045 Broadway Street, Suite FCrown Point, IN 46307-7474Phone: 219-662-7790 • FAX: 219-662-7510Toll Free: 1-800-387-7837Counties: Jasper, Lake, La Porte, Newton, Porter, Pulaski & Starke
Cluster BNortheast Indiana First Steps700 E . Beardsley Ave .Elkhart, IN 46514-3366Phone: 574-293-2813 • FAX: 574-293-2300Toll Free: 1-866-725-2398Counties: Dekalb, Elkhart, Fulton, Kosciusko, LaGrange, Marshall, Noble, Saint Joseph, Steuben & Whitley
Cluster CFirst Steps of North Central Indiana8515 Bluffton Rd .Fort Wayne, IN 46809Phone: 260-207-5799 • FAX: 260-478-4850Toll Free: 1-877-494-5115 Toll Free FAX: 1-877-494-5116Counties: Adams, Allen, Grant, Huntington, Miami, Wabash & Wells
Cluster DMid-North First StepsP .O . Box 6449Lafayette, IN 47903-6449Phone: 765-420-1404 • FAX: 765-420-1406Toll Free: 1-877 811-1644 •FAX: 765-423-4235Counties: Benton, Boone, Carroll, Cass, Clinton, Fountain, Howard, Montgomery, Tippecanoe, Warren & White
Division of Disability and Rehabilitative Services (DDRS)• 16 •
www.IN.gov/fssa
8-12-14
First Steps Clusters (Continued)
Cluster FFirst Steps of West Central Indiana500 8th AvenueTerre Haute, IN 47804Phone: 812-231-8337 • FAX: 812-231-8166Toll Free: 1-877-860-0413Counties: Clay, Daviess, Greene, Knox, Martin, Owen, Parke, Putnam, Sullivan, Vermillion & Vigo
Cluster GCentral Indiana First Steps6923 Hillsdale Ct .Indianapolis, IN 46250Phone: 317-257-2229 • FAX: 317-205-2592Toll Free: 1-866-212-1434Counties: Hamilton, Hendricks, Johnson, Marion, Morgan & Tipton
Cluster HEast Central Indiana First Steps225 North High StreetMuncie, IN 47305Phone: 765-288-7690 • FAX: 1-877-288-7695Toll Free: 1-866-316-9800Counties: Blackford, Delaware, Henry, Jay, Madison, Randolph & Wayne
Cluster IFirst Steps of Southern IndianaP .O . Box 547Corydon, IN 47112Toll Free: 1-800-941-2450FAX: 1-877-674-2285Counties: Clark, Crawford, Dubois, Floyd, Gibson, Harrison, Orange, Perry, Pike, Posey, Scott, Spencer, Vandergurgh, Warrick & Washington
Cluster JFirst Steps - South EastP .O . Box 2249Columbus, IN 47202-2249Phone: 812-314-2982 • FAX: 812-373-3620Toll Free: 1-866-644-2454Counties: Bartholomew, Brown, Dearborn, Decatur, Fayette, Franklin, Hancock, Jackson, Jefferson, Jennings, Lawrence, Monroe, Ohio, Ripley, Rush, Shelby, Switzerland & Union
Division of Disability and Rehabilitative Services (DDRS)• 17 •
Division of Family Resources Programs/Services Acronym/
AbbreviationApproved
LogoDivision of Family Resources DFR FSSA
Indiana Manpower and Comprehensive Training IMPACT
IMPACT is a program of the Division of Family Resources,Indiana Family and Social Services Administration.Refugee Assistance -- FSSA
Refugee Cash Assistance RCA FSSARefugee Medical Assistance RMA FSSA
Supplemental Nutrition Assistance Program (Food Stamps) SNAP
Temporary Assistance to Needy Families TANF FSSA
Electronic Benefits TransferNot a program logo but is identified with Hoosier Works. EBT
The following are not FSSA programs, but grantees of DFR:
Indiana Association for Child Care Resource and Referral IACCRR
Indiana Association for the Education of Young Children IAEYC
Indiana Non-Formal Child Development Associate Project CDA --Indiana Accreditation Project IAP --
Teacher Education and Compensation Helps TEACH
• 18 •
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56
87
910
WHITLEY
WHITEWELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
7-14-14Division of Family Resources (DFR)
Find a complete list of offices and contact information beginning on the next page .
Division of Family ResourcesIndiana Family & Social Services Administration
• 19 •
Region 1 (Lake): [email protected]
Region 2 (St. Joseph): [email protected]
Region 3 (Allen): [email protected]
Region 4 (Grant): [email protected]
Region 5 (Marion): [email protected]
Region 6 (Vigo): [email protected]
Region 7 (Vanderburgh): [email protected]
Region 8 (Clark): [email protected]
Region9 (Tippecanoe): [email protected]
Region 10 (Wayne): [email protected]
Inquiries sent to a DFR Region e-mail address will receive a response within 3-5 business days.
Division of Family Resources (DFR)
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
Division of Family ResourcesIndiana Family & Social Services Administration
County OfficesAll Office Hours are 8 am – 4:30 pm .
Adams CountyAdams County DFR1145 Bollman StreetDecatur IN 46733-2115Telephone/Fax: 1-800-403-0864
Allen CountyAllen County DFR201 E . Rudisill Boulevard, Suite 302Fort Wayne, IN 46806-1756Telephone/Fax: 1-800-403-0864
Bartholomew CountyBartholomew County DFR2330 Poshard DriveColumbus, IN 47203-1845Telephone/Fax: 1-800-403-0864
Benton CountyBenton County DFR305 E . 6th StreetFowler, IN 47944-1417Telephone/Fax: 1-800-403-0864
Blackford CountyBlackford County DFR1800 N . Walnut StreetHartford City, IN 47348-1360Telephone/Fax: 1-800-403-0864
Boone CountyBoone County DFR362 N . Mt . Zion RoadLebanon, IN 46052-8330Telephone/Fax: 1-800-403-0864
Brown CountyBrown County DFR121 Locust LaneNashville, IN 47448-0010Telephone/Fax: 1-800-403-0864
Carroll CountyCarroll County DFR901 Prince William Rd ., Suite FDelphi, IN 46923-1758Telephone/Fax: 1-800-403-0864
Cass CountyCass County DFR301 E . Broadway, Suite 301Logansport, IN 46947-3120Telephone/Fax: 1-800-403-0864
Clark CountyClark County DFR1021 Youngstown Shopping CenterJeffersonville, IN 47130-4253Telephone/Fax: 1-800-403-0864
Continued
Clay CountyClay County DFR1017 E . National AvenueBrazil, IN 47834-2713Telephone/Fax: 1-800-403-0864
Clinton CountyClinton County DFR51 W . Washington StreetFrankfort, IN 46041-1923Telephone/Fax: 1-800-403-0864
Crawford CountyCrawford County DFR 4030 E . Goodman Ridge Rd ., Suite CMarengo, IN 47140-8706Telephone/Fax: 1-800-403-0864
Daviess CountyDaviess County DFR714 W . Walnut StreetWashington, IN 47501-2574Telephone/Fax: 1-800-403-0864
Dearborn CountyDearborn County DFR230 Mary Avenue, Suite 100Greendale, IN 47025-2123Telephone/Fax: 1-800-403-0864
• 20 •
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
Decatur CountyDecatur County DFR905 W . Keegan’s Way, Suite 4Greensburg, IN 47240-3403Telephone/Fax: 1-800-403-0864
DeKalb CountyDeKalb County DFR570 N . Grandstaff DriveAuburn, IN 46706-1660Telephone/Fax: 1-800-403-0864
Delaware CountyDelaware County DFR1107 S . Tillotson Avenue, Suite 2Muncie, IN 47304-4517Telephone/Fax: 1-800-403-0864
Dubois CountyDubois County DFR695 West 2nd StreetJasper, IN 47546-3243Telephone/Fax: 1-800-403-0864
Elkhart CountyElkhart County DFR1120 N . Main Street, Suite 201Elkhart, IN 46514-3203Telephone/Fax: 1-800-403-0864
Fayette CountyFayette County DFR1501 N . Eastern AvenueConnersville, IN 47331-2154Telephone/Fax: 1-800-403-0864
Floyd CountyFloyd County DFR800 E . 8th StreetNew Albany, IN 47150-3264Telephone/Fax: 1-800-403-0864
Fountain CountyFountain County DFR304 N . Sterling Avenue, Suite AVeedersburg, IN 47987-8550Telephone/Fax: 1-800-403-0864
Franklin CountyFranklin County DFR12050 Saint Mary’s Road, Suite ABrookville, IN 47012-9513Telephone/Fax: 1-800-403-0864
Fulton CountyFulton County DFR1519 Main StreetRochester, IN 46975-2619Telephone/Fax: 1-800-403-0864
Gibson CountyGibson County DFR104 E . Spruce StreetPrinceton, IN 47670-1424 Telephone/Fax: 1-800-403-0864
Grant CountyGrant County DFR830 N . Miller AvenueMarion, IN 46952-2338Telephone/Fax: 1-800-403-0864
Greene CountyGreene County DFR104 County Road 70 E, Suite DBloomfield, IN 47424-8738Telephone/Fax: 1-800-403-0864
Hamilton CountyHamilton County DFR1101 S . 10th StreetNoblesville, IN 46060-3560Telephone/Fax: 1-800-403-0864
Hancock CountyHancock County DFR1786 Melody LaneGreenfield, IN 46140-1191Telephone/Fax: 1-800-403-0864
Harrison CountyHarrison County DFR2201 Concord Avenue NW, Suite 120Corydon, IN 47112-2060Telephone/Fax: 1-800-403-0864
Hendricks CountyHendricks County DFR4310 Saratoga Parkway, Suite 200Plainfield, IN 46168-9209Telephone/Fax: 1-800-403-0864
Henry CountyHenry County DFR517 New York AvenueNew Castle, IN 47362-4912Telephone/Fax: 1-800-403-0864
Howard CountyHoward County DFR114 West Jackson StreetKokomo, IN 46901-4529Telephone/Fax: 1-800-403-0864
Huntington CountyHuntington County DFR1175 Etna AvenueHuntington, IN 46750-1346Telephone/Fax: 1-800-403-0864
Jackson CountyJackson County DFR1406 E . Tipton StreetSeymour, IN 47274-3533Telephone/Fax: 1-800-403-0864
ContinuedDivision of Family Resources (DFR)• 21 •
Jasper CountyJasper County DFR331 S . College AvenueRensselaer IN 47978-3087Telephone/Fax: 1-800-403-0864
Jay CountyJay County DFR1043 W . Votaw StreetPortland, IN 47371-1251Telephone/Fax: 1-800-403-0864
Jefferson CountyJefferson County DFR493 W . Hutchinson Lane, Suite AMadison, IN 47250-7830Telephone/Fax: 1-800-403-0864
Jennings CountyJennings County DFR1171 N . State StreetNorth Vernon, IN 47265-7476Telephone/Fax: 1-800-403-0864
Johnson CountyJohnson County DFR1788 E Jefferson StFranklin, IN 46131-7277Telephone/Fax: 1-800-403-0864
Knox CountyKnox County DFR730 College AvenueVincennes, IN 47591-3157Telephone/Fax: 1-800-403-0864
Kosciusko CountyKosciusko County DFR2307 E . Center Street, Suite EWarsaw, IN 46580-3907Telephone/Fax: 1-800-403-0864
LaGrange CountyLaGrange County DFR826 N . Detroit StreetLaGrange, IN 46761-1112Telephone/Fax: 1-800-403-0864
Lake CountyGary Office, Lake County DFR661 BroadwayGary, IN 46402-2407Telephone/Fax: 1-800-403-0864ZIP codes 46401, 46402, 46403 and 46404
Crown Point Office, Lake County DFR1865 E . Summit StreetCrown Point, IN 46307-2768Telephone/Fax: 1-800-403-0864ZIP codes 46303, 46307, 46308, 46311, 46341, 46355, 46356, 46373, 46375, 46376 and 46377
East Chicago Office, Lake County DFR3714 Main StreetEast Chicago, IN 46312-2224Telephone/Fax: 1-800-403-0864ZIP codes 46312, 46319, 46322 and 46394
Glen Park Office, Lake County DFR110 W . Ridge RoadGary, IN 46409-2709Telephone/Fax: 1-800-403-0864ZIP codes 46406, 46407, 46408 and 46409
Hammond Office, Lake County DFR5255 Hohman AvenueHammond, IN 46320-1721Telephone/Fax: 1-800-403-0864ZIP codes 46320, 46321, 46323, 46324, 46325 and 46327
Lake County continues in the next column.
Lake County (Continued) Hobart Office, Lake County DFR1871 East 37th AvenueHobart, IN 46342-2579Telephone/Fax: 1-800-403-0864ZIP codes 46342, 46405, 46410 and 46411
La Porte CountyLa Porte County DFR1551 S . Woodland AvenueMichigan City, IN 46360-7124Telephone/Fax: 1-800-403-0864
Lawrence CountyLawrence County DFR918 16th Street, Suite 100CBedford, IN 47421-3856Telephone/Fax: 1-800-403-0864
Madison CountyMadison County DFR 222 E . 10th Street, Suite EAnderson, IN 46016-1734Telephone/Fax: 1-800-403-0864
Marion CountyNorth - Marion Co. DFR2620 Kessler Blvd . E . Dr ., Suite 100Indianapolis, IN 46220-2891ZIP codes 46216, 46220, 46226, 46235, 46236, 46240, 46250, 46256, 46260, 46268 and 46278
West - Marion Co. DFR5610 Crawfordsville Rd ., Suite 500Indianapolis, IN 46224-3715Telephone/Fax: 1-800-403-0864ZIP codes 46113, 46214, 46217, 46221, 46224, 46225, 46231, 46241, 46234 and 46254
Marion County continues on the next page.
ContinuedDivision of Family Resources (DFR)
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
• 22 •
Marion County (Continued)Central - Marion Co. DFR3266 N . Meridian St ., Suite 400Indianapolis, IN 46208-5839Telephone/Fax: 1-800-403-0864ZIP codes 46202, 46204, 46205, 46208, 46222 and 46228
East - Marion Co. DFR1213 N . Arlington AvenueIndianapolis, IN 46219-3202Telephone/Fax: 1-800-403-0864ZIP codes 46201, 46218, 46219, 46229, 46239 and 46259
South - Marion Co. DFR3906 Madison AvenueIndianapolis, IN 46227-1312Telephone/Fax: 1-800-403-0864ZIP codes 46107, 46203, 46227 and 46237
Marshall CountyMarshall County DFR510 W . Adams Street, Suite 210Plymouth, IN 46563-1785Telephone/Fax: 1-800-403-0864
Martin CountyMartin County DFR609 Ravine StreetShoals, IN 47581-2250Telephone/Fax: 1-800-403-0864
Miami CountyMiami County DFR14 S . Wabash StreetPeru, IN 46970-2209Telephone/Fax: 1-800-403-0864
Monroe CountyMonroe County DFR1711 N . College Avenue, Suite 101Bloomington, IN 47404-2450Telephone/Fax: 1-800-403-0864
Montgomery CountyMontgomery County DFR1633 Eastway DriveCrawfordsville, IN 47933-3793Telephone/Fax: 1-800-403-0864
Morgan CountyMorgan County DFR7851 Waverly RoadMartinsville, IN 46151-7613Telephone/Fax: 1-800-403-0864
Newton CountyNewton County DFR4117 S . 240 W ., Suite 200BMorocco, IN 47963-8196Telephone/Fax: 1-800-403-0864
Noble CountyNoble County DFR702 Goodwin Place, Suite AKendallville, IN 46755-1143Telephone/Fax: 1-800-403-0864
Ohio CountyOhio County DFR215 Main Street, Suite 1Rising Sun, IN 47040-1273Telephone/Fax: 1-800-403-0864
Orange CountyOrange County DFR326 N . Gospel Street, Suite BPaoli, IN 47454-1655Telephone/Fax: 1-800-403-0864
Owen CountyOwen County DFR450 E . Franklin Street, Suite BSpencer, IN 47460-1824Telephone/Fax: 1-800-403-0864
Parke CountyParke County DFR513 Rockville RoadRockville, IN 47872-1226Telephone/Fax: 1-800-403-0864
Perry CountyPerry County DFR202A US Highway 66 EastTell City, IN 47586-2043Telephone/Fax: 1-800-403-0864
Pike CountyPike County DFR2105 E . Main Street, Suite BPetersburg, IN 47567-8870Telephone/Fax: 1-800-403-0864
Porter CountyPorter County DFR2600 Roosevelt Road, Suite 200-1Valparaiso, IN 46383-0971Telephone/Fax: 1-800-403-0864
Posey CountyPosey County DFR1809 N . Main Street, Suite BMount Vernon, IN 47620-1209Telephone/Fax: 1-800-403-0864
Pulaski CountyPulaski County DFR 710 N . Plymouth RoadWinamac, IN 46996-7641Telephone/Fax: 1-800-403-0864
ContinuedDivision of Family Resources (DFR)
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
• 23 •
Putnam CountyPutnam County DFR1020 Avenue F, Suite AGreencastle, IN 46135-1895Telephone/Fax: 1-800-403-0864
Randolph CountyRandolph County DFR221 N . Main StreetWinchester, IN 47394-1626Telephone/Fax: 1-800-403-0864
Ripley CountyRipley County DFR888 S . Adams StreetVersailles, IN 47042-9420Telephone/Fax: 1-800-403-0864
Rush CountyRush County DFR148 E . US Highway 52Rushville, IN 46173-7901Telephone/Fax: 1-800-403-0864
St. Joseph CountySouth Street Office, St. Joseph County DFR100 W . South Street, 2nd FloorSouth Bend, IN 46601-2434Telephone/Fax: 1-800-403-0864ZIP codes 46536, 46595 46601, 46613, 46614, 46615, 46617 and 46634
Michigan St. Office, St. Joseph County DFR300 N . Michigan Street, Suite 250South Bend IN 46601-1251Telephone/Fax: 1-800-403-0864ZIP codes 46552, 46554, 46574, 46616, 46619, 46624, 46626 and 46628
St. Joseph County continues in the next column.
St. Joseph County (Continued)Mishawaka Office, St. Joseph County DFR102 N . Center Street, Suite 500Mishawaka, IN 46544-1232Telephone/Fax: 1-800-403-0864ZIP codes 46530, 46544, 46545, 46646, 46556, 46561, 46635, 46637, 46660, 46680 and 46699
Scott CountyScott County DFR1048 W . Community WayScottsburg, IN 47170-7768Telephone/Fax: 1-800-403-0864
Shelby CountyShelby County DFR818 Elston Drive, Suite AShelbyville, IN 46176-1823Telephone/Fax: 1-800-403-0864
Spencer CountySpencer County DFR201 Elm StreetRockport, IN 47635-1409Telephone/Fax: 1-800-403-0864
Starke CountyStarke County DFR1921 S . Heaton StreetKnox, IN 46534-2325Telephone/Fax: 1-800-403-0864
Steuben CountySteuben County DFR202 E . Harcourt Road, Suite VAngola, IN 46703-7198Telephone/Fax: 1-800-403-0864
Sullivan CountySullivan County DFR124 S . State StreetSullivan, IN 47882-1841Telephone/Fax: 1-800-403-0864
Switzerland CountySwitzerland County DFR1035 W . Main Street, Suite 3Vevay, IN 47043-9125Telephone/Fax: 1-800-403-0864
Tippecanoe CountyTippecanoe County DFR3847 State Road 26 ELafayette, IN 47905-4872Telephone/Fax: 1-800-403-0864
Tipton CountyTipton County DFR120 N . Main StreetTipton, IN 46072-1603Telephone/Fax: 1-800-403-0864
Union CountyUnion County DFR303A N . Main StreetLiberty, IN 47353-1013Telephone/Fax: 1-800-403-0864
Vanderburgh CountyVanderburgh County DFR711 John Street, Suite CEvansville, IN 47713-2754Telephone/Fax: 1-800-403-0864
ContinuedDivision of Family Resources (DFR)
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
• 24 •
Vermillion CountyVermillion County DFR121 N . Main StreetClinton, IN 47842-2426Telephone/Fax: 1-800-403-0864
Vigo CountyVigo County DFR1800 Fort Harrison Road, Suite 17Terre Haute, IN 47804-1413Telephone/Fax: 1-800-403-0864
Wabash CountyWabash County DFR85 W . Canal StreetWabash, IN 46992-3109Telephone/Fax: 1-800-403-0864
Warren CountyWarren County DFR18 W . 2nd StreetWilliamsport, IN 47993-1118Telephone/Fax: 1-800-403-0864
Warrick CountyWarrick County DFR911 W . Main StreetBoonville, IN 47601-1567Telephone/Fax: 1-800-403-0864
Washington CountyWashington County DFR1101 N . Jim Day Road, Suite 109Salem, IN 47167-5201Telephone/Fax: 1-800-403-0864
Wayne CountyWayne County DFR50 South 2nd StreetRichmond, IN 47374-4212Telephone/Fax: 1-800-403-0864
Wells CountyWells County DFR915 North Main Street, Suite 102Bluffton, IN 46714-1328Telephone/Fax: 1-800-403-0864
White CountyWhite County DFR1011 N . 6th StreetMonticello, IN 47960-1590Telephone/Fax: 1-800-403-0864
Whitley CountyWhitley County DFR 543 N . Line Street, Suite BColumbia City, IN 46725-1258Telephone/Fax: 1-800-403-0864
www.IN.gov/fssa
7-22-14Division of Family Resources (DFR)
All correspondence to DFR County Offices should be sent to: P.O. Box 1630, Marion, IN 46952
• 25 •
Division of Mental Health and AddictionPrograms/Services Acronym/
AbbreviationApproved
LogoDivision of Mental Health and Addiction DMHA FSSA
Data Assessment Registry Mental Health and Addiction DARMHA
Emergency Management Services -- FSSAFamily Action Network of Lake County FAN FSSA
Hoosier Assurance Plan HAP
Indiana Addictions Issues Coalition IAIC FSSAIndiana Council on Problem Gambling ICPG FSSAIndiana Prevention Resource Center IPRC FSSAIndiana Problem Gambling Awareness Program IPGAP FSSAKEY Consumer Organization KEY FSSAOmbudsman Program -- FSSAOpioid Addiction Treatment Programs OTP FSSA
Project Aftermath
Toll Free Lines -- FSSAState Psychiatric Hospitals: Evansville Psychiatric Children’s Center EPCC FSSA Evansville State Hospital ESH FSSA Larue Carter Hospital LCH FSSA Logansport State Hospital LSH FSSA Madison State Hospital MSH FSSA Richmond State Hospital RSH FSSA
The following are not FSSA programs, but grantees of DMHA:
Certified Recovery Specialist Program CRS --Choices, Inc. Technical Assistance Center Choices --Cultural Competency Program -- FSSA
Indiana Access to Recovery ATR
Indiana Addiction Line -- --Indiana Problem Gambling Line -- --Leading and Gambling Across Domains L.E.A.D. --Mental Health and Addiction Ombudsman -- --National Alliance on Mental Illness NAMI --Neighborhood Based Mental Health and Addiction Services -- --Pre-Audit Screening Residential Review PASRR --Psychiatric Residential Treatment Facility PRTF --State Operated Facility Long Term Care Agreements SOF --Strategic Prevention Framework State Incentive Grant SPF SIG --Systems of Care SOCTransformation Transfer Initiative TTI --
Continued• 26 •
DMHA Certification Acronyms:
Assertive Community Treatment ACT --Alternative Family for Adults AFA --Addiction Services Provider Outpatient ASO --Addiction Services Provider Regular ASR --Chronically Addicted CA --
Division of Mental Health and Addiction (DMHA)• 27 •
WHITLEY
WHITE WELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
13, 4
7, 22
1, 2, 9, 15
25
2525
25
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25
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Logansport State Hospital
Madison State Hospital
Evansville Psychiatric Children’s CenterEvansville State Hospital
Richmond State Hospital
Richmond State HospitalLarue D. Carter
Memorial Hospital
Division of Mental Health and AddictionIndiana Family & Social Services Administration
State Operated Facilities and Community Mental Health Centers
Numbers correspond to the list on the next page.
Find a complete list of offices and contact information beginning on the next page .
• 28 •
State Operated FacilitiesEvansville Psychiatric Children’s Center3300 E . Morgan AvenueEvansville, IN 47715812-477-6436
Evansville State Hospital3400 Lincoln AvenueEvansville, IN 47714812-469-6800
Larue D. Carter Memorial Hospital2601 Cold Springs RoadIndianapolis, IN 46222317-941-4000
Logansport State Hospital1098 S . State Road 25Logansport, IN 46947574-722-4141
Madison State Hospital711 Green RoadMadison, IN 47250812-265-2611
Richmond State Hospital498 N .W . 18th StreetRichmond, IN 47374765-966-0511
Community Mental Heath Centers1. Adult & Child Mental Health Center, Inc. Bob Dunbar • 317-882-5122
2. Aspire Indiana, Inc. Richard Dehaven • 317-587-0500
3. The Otis R Bowen Center Bowen Center Kurt Carlson • 574-267-7169
4. Centerstone of Indiana, Inc. Centerstone Suzanne Koesel • 812-339-1691
5. Community Mental Health Center, Inc. (Lawrenceburg) Tom Talbot • 812-532-3400
6. Cummins Behavioral Health Systems, Inc. Ann Borders • 317-272-3330
7. Edgewater Systems for Balanced Living, Inc. Danita Johnson-Hughes, Ph .D . 219-885-4264
8. Four County Comprehensive Mental Health Center, Inc. Four County Counseling Center Lawrence Ulrich • 574-722-5151
9. Community Hospitals of Indiana Gallahue Mental Health Center Eric Crouse, Ph .D . • 317-621-7600
10. Grant Blackford Mental Health, Inc. Paul Kuczora • 765-662-3971
11. Hamilton Center, Inc. Mel Burks • 812-231-8323
12. Community Howard Regional Health (Kokomo) James Alender • 765-453-8555
13. LifeSpring, Inc. Terry Stawar, Ed .D • 812-280-2080
Division of Mental Health and AddictionIndiana Family & Social Services Administration
State Operated Facilities and Community Mental Health Centers
ContinuedDivision of Mental Health and Addiction (DMHA)• 29 •
www.IN.gov/fssa
7-17-12
14. Meridian Health Services Corp. Hank Milius • 765-288-1928
15. Health and Hospital Corp. of Marion County, Indiana Midtown CMHC Margaret Payne • 317-630-7607
16. Northeastern Center, Inc. Jerry Hollister • 260-347-2453
17. Oaklawn Psychiatric Center, Inc. Laurie Nafziger • 574-533-1234
18. Park Center, Inc. Paul Wilson • 260-481-2721
19. Porter-Starke Services, Inc. Rocco Schiralli • 219-531-3500
20. Knox County Hospital Samaritan Center John Manning • 812-886-6800
21. Southern Hills Counseling, Inc. Joe Kimmel • 812-482-3020
22. Southlake Community Mental Health Center, Inc. Regional Mental Health Center Bob Krumwied • 219-769-4005
23. Southwestern Indiana Mental health Center, Inc. Dennis Moran 812-423-7791
24. La Porte County Comprehensive Mental Health Council, Inc. Swanson Center Matthew Burden, Ph .D . • 219-879-4621
25. Wabash Valley Alliance, Inc. Rick Crawley • 765-463-2555
Division of Mental Health and Addiction (DMHA)• 30 •
FSSA Operations Programs/Services Acronym/
AbbreviationApproved
LogoDisability Determination Bureau DDB FSSAMedical Review Team MRT FSSAOffice of Hearings and Appeals OHA FSSA
• 31 •
FSSA OperationsDisability Determination Bureau
Title II (Disability Insurance) covers workers who have established eligibility through prior work and Title XVI (Supplemental Security Income (SSI)) has a needs-based income and resource eligibility requirement. The purpose of these programs is to identify people who have disabilities that preclude the ability to work, or for children, preclude the ability to fully participate in learning activities. These programs have two desired outcomes. The first desired outcome is to correctly identify disabled adults and children. The second desired outcome is to have adults with potential referred to a public or private Vocational Rehabilitation Services (VRS), through the Social Security Administration’s “Ticket to Work” program.
In order to accomplish its mission, the DDB must work closely with the 26 local SSA Field Offices throughout Indiana, and Social Security Administration at the regional and national levels. The DDB must follow the statutory definition of disability in making its medical determinations.
Definition of Disability
The statutory definition of disability as defined in Section 223(d) of the Social Security Act is as follows:
“The inability to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment which can be expected to result in death or which has lasted or can be expected to last for a continuous period of not less than 12 months. An individual shall be determined to be under a disability only if his/her physical or mental impairment or impairments are of such severity that he/she is not only unable to do his/her previous work but cannot, considering his/her age, education, and work experience, engage in any other kind of substantial gainful work which exists in the national economy.”
Apply For Services
Call the Social Security Administration toll free at 1-800-772-1213 or contact your local Social Security office. The addresses and telephone numbers of the local Social Security office are listed in your local telephone directory. You may also contact the Social Security Administration for information or to file a disability claim via their website.
Social Security Administration www.socialsecurity.gov/disability/
Indiana Social Security Field Offices www.in.gov/fssa/files/SSA_Indiana_Field_Offices.pdf
Obtain Status On A Pending Claim
Call the Disability Determination Bureau toll free at 1-800-622-4968 and ask the Operator for the Examiner assigned to your claim. The name and phone number is listed on the last page of correspondence that you have received from the Disability Determination Bureau.
• 32 •
Office of Early Childhood and Out of School Learning
Programs/Services Acronym/ Abbreviation
Approved Logo
Child Care Development Fund CCDF FSSA
Indiana Head Start State Collaboration Office IHSSCO
Paths to Quality --
• 33 •
Office of Early Childhood and Out of School Learning
Child Care Development Fund Child Care Voucher ProgramThe Child Care Development Fund (CCDF) voucher program is a subsidy designed to help low income families pay for child care while parents/guardians are working or attending school.
Families interested in participating in the CCDF voucher program must meet certain criteria to be eligible.
CCDF Eligibility Criteria
1. SERVICE NEED – parents/guardian must be employed, going to school or involved in a TANF/IMPACT activity.
2. FINANCIAL NEED – a new applicant must have gross monthly family income less than 127% of the Federal Poverty Level to be enrolled in the program.
3. RESIDENCY – Families must apply for CCDF at the Local Intake Office in the county in which they live.
4. AGE OF CHILD – Children must be under age 13, unless they provide appropriate documentation of special needs. Children with documented special needs may be enrolled up through age 17.
5. ELIGIBLE PROVIDER – Families must choose a CCDF eligible child care provider(s).
To find out more, call the Office of Early Childhood and Out of School Learning at 1-877-511-1144 or visit us on-line at www.IN.gov/fssa/carefinder/3900.htm.
For help with finding child care or more information about what to look for when choosing child care call 1-800-299-1627 or visit the www.childcarefinder.IN.gov website.
* Families are required to recertify their eligibility at least every six months.
• 34 •
www.IN.gov/fssa
3
2
1 WHITLEY
WHITE WELLS
WAYNE
WASHINGTON
WARRICK
WARREN
WABASH
VIGO
VERMILLION
VAND
ERBU
RGH
UNION
TIPTON
TIPPECANOE
SWITZERLAND
SULLIVAN
STEUBEN
STARKE
SPENCER
SHELBY
SCOTT
ST. JOSEPH
RUSH
RIPLEY
RANDOLPH
PUTNAM
PULASKI
POSEY
PORTER
PIKE
PERRY
PARKE
OWEN
ORANGE
OHIO
NOBLE
NEWTON
MORGAN
MONTGOMERY
MONROE
MIAMI
MARTIN
MARSHALL
MARION
MADISON
LAWRENCE
LA PORTE
LAKE
LA GRANGE
KOSCIUSKO
KNOX
JOHNSON
JENNINGS
JEFFERSON
JAY
JASPER
JACKSON
HUNTINGTON
HOWARD
HENRY
HENDRICKS
HARRISON
HANCOCK
HAMILTON
GREENE
GRANT
GIBSON
FULTON
FRANKLIN
FOUNTAIN
FLOYD
FAYETTE
ELKHART
DUBOIS
DELAWARE
DEKALB
DECATUR
DEARBORN
DAVIESS
CRAWFORD
CLINTON
CLAY
CLARK
CASS
CARROLL
BROWN
BOONE
BLACKFORD
BENTON
BARTHOLOMEW
ALLEN
ADAMS
Child Care Information Line: 1-877-511-1144
7-29-14Office of Early Childhood and Out of School Learning (OECOSL)
Office of Early Childhood and Out of School Learning
Indiana Family & Social Services AdministrationChild Care and Development Fund (CCDF) Consultants
Primary CCDF Contacts
1 Suzanne West 574-282-8065 574-282-8068 (fax) [email protected]
2 Carrie Gray 317-232-7122 317-234-1513 (fax) [email protected]
3 Laura Sullivan 812-447-8396 812-378-1908 (fax) [email protected]
• 35 •
Office of Medicaid Policy and PlanningPrograms/Services Acronym/
AbbreviationApproved
LogoOffice of Medicaid Policy and Planning OMPP FSSACertified Recovery Specialist CRS FSSAEarly Prevention, Screening, Diagnosis & Treatment EPSDT FSSAFamily Planning Waiver FP Waiver FSSA
Healthy Indiana Plan HIP
Hoosier Healthwise HHWHealth Care Program
Hoosier Healthwise
Indiana Care Select Care Select
Indiana Check-up Plan(Created for use on HEA 1678 which created the Healthy Indiana Plan)
Indiana Check-up
Indiana Prescription Drug Plan IPDP FSSA
HoosierRx
MED Works --
Presumptive Eligibility PE FSSA
The following are not FSSA programs, but Managed Care Providers for OMPP:
MDWise MDWise
Advantage Health Solutions Advantage
Anthem Anthem
Managed Health Services MHS
• 36 •
The following list of Medicaid programs can give you an idea of which program might be right for you . You can also go to the Eligibility Guide to get detailed information on eligibility criteria . The Eligibility Guide is located at: http://member.indianamedicaid.com/am-i-eligible.aspx
Office of Medicaid Policy and PlanningIndiana Family & Social Services Administration
www.IN.gov/fssa
Health Care ProgramHoosier Healthwise
Hoosier HealthwiseIndiana’s health care program for children, pregnant women, and low-income families . There are several different program packages under Hoosier Healthwise that are tailored for specific groups of people .*If you are a pregnant woman, you may be able to get coverage immediately under a program called Presumptive Eligibility . This will allow you to receive important prenatal care while your Medicaid application is being processed .
Care SelectIndiana’s health care program to serve individuals who may have special health needs or benefit from specialized attention . People served by Care Select may be aged, blind, disabled, members who get room and board assistance, members on M .E .D . Works, wards of the court and foster children, children receiving adoptive services and members on a home and community based (HCBS) waiver . When you apply for Medicaid, they will determine if Care Select is the best program for you .
Healthy Indiana Plan (HIP)The HIP plan covers individuals who do not live with a dependent child, and parents who earn up to $23,850 annually for a family of four, have been uninsured for six months and do not have access to insurance through their employer . HIP may require you to pay a small monthly fee based on the amount of your income . HIP does not cover vision, dental or maternity services . More information about the HIP program can be found at www.in.gov/fssa/hip/index.htm
MED WorksMED Works is Medicaid for Employees with Disabilities . Many disabled people feel that they may be able to return to work, but are fearful of losing their Medicaid benefits . MED Works is a program designed to allow disabled employees to work without fear of losing their Medicaid . MED Works offers the same coverage levels as regular Medicaid . There may be small monthly premiums based on the amount of money a worker earns . If you are receiving SSDI and no cash benefits and feel that you may be able to return to work, MED Works may be the program that would be best for you .
ContinuedOffice of Medicaid Policy and Planning (OMPP)• 37 •
Traditional MedicaidTraditional Medicaid is a low-income healthcare program that offers medical care such as doctor visits, prescribed drugs, dental and vision care, family planning, mental health care, surgeries and hospitalizations . The Traditional Medicaid program is for individuals who have both Medicaid and Medicare, have a spend down/monthly deductible, or are refugees .
WaiverWaiver services are for individuals of any age who have special medical needs . Waiver services allow members to live in a community setting and avoid institutional placement . To be eligible for any waiver program, you must meet both Medicaid guidelines and waiver eligibility guidelines . Indiana offers five waiver programs that target specific groups . The Aged and Disabled Waiver, The Traumatic Brain Injury Waiver, The Developmental Disabilities Waiver, The Autism Waiver, and the Support Services Waiver .
How do I apply?The Division of Family Resources (DFR) is the group that determines eligibility for all Indiana Social Services Programs . The DFR will assist you in determining which programs are right for you and your family . You can learn more about the application process by going to: http://member.indianamedicaid.com/apply-for-medicaid.aspx .
www.IN.gov/fssa
Office of Medicaid Policy and Planning (OMPP)• 38 •
State of IndianaFamily and Social Services Administration402 W. WASHINGTON STREET, P.O. BOX 7083INDIANAPOLIS, INDIANA 46207-7083www.fssa.IN.govThe Indiana Family and Social Services Administrationdoes not discriminate on the basis of race, color, creed, sex, age, disability, national origin, or ancestry.
#5300 Revised August 12, 2014