the future of banking & financial services - fst · the future of banking & financial...
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Streams Start
The Future of Banking & Financial Services
DAY 1 – AGENDAThursday 10 November 2016 Hilton Sydney #SYDBanking
8:30 Registration & Networking
9:10 Chairperson’s Opening Remarks – Brad Howarth, Finance & Technology Journalist
9:20 Embracing Disruption and Servicing the Customer Of Tomorrow
Catriona NobleMD Retail DistributionANZ
9:40 Millennials, Mobiles and Money — The Forces Reinventing Financial Services
Rocky ScopellitiGlobal Industry Executive - Banking, Finance & Insurance Telstra
10:10 Technology Leaders Panel Alexis RouchIT Director, AMP Capital & Advice, Banking & Corporate SuperAMP
David GillespieCIOTAL
Andrew HopkinsGM – Strategy, Architecture & IT Performance ManagementQBE Insurance
Peter BoniHead of Software ArchitectureBankwest
Peter MycockGM – JAPACPerformance Horizon
10:40 Morning Tea & Networking
11:10 Platform Innovation — Driving Continuous Delivery David BoyleCIONAB
11:30 Phil GommIndustry Practice Leader – Financial ServicesCapgemini
11:50 Leading Digital Transformation Pete SteelExecutive GM, DigitalCommonwealth Bank
12:10 Voice Biometrics — Improving Customer Security and Experience Rebecca JenkinsManaging Director, Contact Center ExperienceCharles Schwab (USA)
12:30 Networking Lunch
Fintech Disruption — A Threat or an Opportunity? Australasia Launch - Capgemini World Fintech Report 2017
STREAM 1 BLOCKCHAIN & VIRTUAL CURRENCY
1:30 Chairperson WelcomeFelicity Anne Turner - Azure Platform Solution Specialist | Microsoft
1:35 Implementing a Distributed LedgerCliff Richards, GM – Equity Post Trade Services, Australian Securities Exchange
1:55 The Global Explosion in Digital Payments — Blockchain, Virtual Currency and eCommerceRavi Pochiraju, Senior VP — Growth Markets, ACI Worldwide
2:15 Getting Real Value from BlockchainMike Baldwin, Head of Transactional Solutions, Global Transactional Solutions & Customer Experience, Westpac Institutional Bank
2:35 Afternoon Tea & Networking
3:05 Panel Discussion: Unleashing the Power of Blockchain in Financial ServicesRicardo Correia, MD - APAC Products & Lab, R3 CEVDr Stefan Hajkowicz, Senior Principal Scientist - Strategy & Foresight, Data61, CSIROGavin McCairns, Deputy CEO Corporate, AUSTRACDr Leila Fourie, CEO, APCA
3:35 Regulatory and Legal Implications of Distributed Ledgers
3:55 Blockchain 2025 — Exploring What is on the HorizonDr Stefan Hajkowicz, Senior Principal Scientist - Strategy & Foresight, Data61, CSIRO
4:15 The Adoption of Blockchain at Deutsche — Smart Contracts and Distributed Ledger TechnologiesRoberto Mancone, Managing Director, Global Head Disruptive Technologies and Solutions, Deutsche Bank AG (Germany)
STREAM 2 DIGITAL CX
1:30 Chairperson Welcome
1:35 Designing a Humanised Digital StrategyMichael Weeding, Digital Director, AMP
1:55 End to End Customer Experience in the Digital Era — Challenges and Opportunities for BanksDorus van den Biezenbos, Director, Financial Services, EY
2:15 On-Stage Interview: Digital Customer Journey of RedballoonNick Baker, CEO, RedBalloon
2:35 Afternoon Tea & Networking
3:05 Digital Leaders Panel
John Arnott, Executive Director, Customers, ING DirectKaisu Christie, Head of Digital & Innovation I Digital Transformation I Innovation, Bank of QueenslandSam McCready,GM, Customer Transformation, BankwestKristina Curtis, Director, Digital & Analytics, BT Financial GroupJennie Bewes, Principal Consultant, Experience Design & Innovation
3:35 Creating Better Life Experiences through Radical Customer Experience ImprovementCraig Broadbent, General Manager, Managed Content Services, Konica Minolta
3:55 Achieving Total Agility — Seeking Real Diff erentiation for Lasting Transformation
4:15 Building a Customer Data-Driven Organisation — Quants are Just the StartVimpi Juneja, Group Executive, Product & Strategy, Bank of Queensland
STREAM 3 FINTECH INNOVATION
1:30 Chairperson Welcome Dr Catriona Wallace - Founder & CEO | Flamingo
1:35 Navigating the Evolving Fintech Regulatory LandscapeDr Deborah Ralston, Digital Finance Advisory Committee Chair, ASIC
1:55
2:05
The Future of CRM — Cloud-Based Intelligent Customer InterfaceDr Catriona Wallace, Founder & CEO, FlamingoTechnology Partner Presentation
2:15 The Success Story of Australia’s First Online-Only Department StorePaul Greenberg, Co-Founder, DealsDirect.com.au
2:35 Afternoon Tea & Networking
3:05 Fintech Asia – Capitalising on Regional OpportunitiesCraig Dunn, Chairman, Stone & Chalk
3:35 Bringing Data to Life — Protecting the Lifestyle of Australians Atul Sood, GM of Architecture , TAL
3:45 Accelerating Software Delivery with Gamifi cation and TestingAsh Conway, CEO & Founder, Bugwolf
3:55 Fintech DemosToby Ellis, Commercial Director, Lakeba Group (Quixxi)
4:15 Fostering a Culture of Innovation — A Google PerspectiveRenee Gamble, Country Manager, Google for Work, Google ANZ
4:35 Close of Day 1 & Networking Drinks
DAY 2 – AGENDA Friday 11 November 2016 Hilton Sydney #SYDBanking
8:45 Registration & Networking
9:15 Chairperson’s Opening Remarks – Brad Howarth, Finance & Technology Journalist
9:25 Becoming a True Digital Bank Uday SareenCEOING Direct
9:45 Leveraging Data Analytics and Understanding Your Customer Journey
Gerry TuckerMD, ANZNICE Systems Australia
10:05 Building upon Personalisation and Digitalisation through Cognitive Banking
Lee HattonCEOUBank
10:25 Industry Presentation
10.45 Morning Tea & Networking
11.15 On-Stage Interview: Fostering Technology Innovation through an Integrated Cloud-Based Platform
Stella ThredgoldExecutive Business EnablementBendigo and Adelaide Bank
11.35 The Future of Financial Services and the Cloud Angus DorneyGM, Australia & New ZealandRackspace
11:55 International Case StudyRe-Imaging the Banking Experience — Financial Empowerment through Social and API Banking
Gé DrossaertBoardmember & CCOFidor AG
12.15 Chairperson’s Closing Remarks and Prize Giveaway
12.20 Networking Lunch
1:20 Close of Conference
Our Industry Speakers
The Future of Banking & Financial Services
Alexis RouchAMP
Catriona NobleANZ
David BoyleNational Australia Bank
Pete SteelCommonwealth Bank
of Australia
Uday SareenING Direct
Gé DrossaertFidor AG
Paul GreenbergDealsDirect.com.au
Michael WeedingAMP
Craig DunnStone and Chalk
Vimpi JunejaBank of Queensland
Lee HattonUBank
David GillespieTAL
Ricardo CorreiaR3 CEV
Dr Stefan HajkowiczCSIRO
John ArnottING Direct
Sam McCreadyBankwest
Kaisu ChristieBank of Queensland
Cliff RichardsAustralian Securities
Exchange
Kristina CurtisBT Financial Group
Dr Leila FourieAPCA
Dr Deborah RalstonASIC
Mike BaldwinWestpac Institutional Bank
Roberto ManconeDeutsche Bank AG
(Germany)
Nick BakerRedBalloon
Andrew HopkinsQBE Insurance
Peter BoniBankwest
Renee GambleGoogle
Stella ThredgoldBendigo and
Adelaide Bank
Lead Sponsor Lead Blockchain Sponsor Silver SponsorsPlatinum Sponsors Exhibitor & Coff ee Sponsor
WIFI & Charging Station Sponsor
Exhibitors FinTech Innovation Sponsors Fintech PartnerSupport SponsorMaster Class Sponsor
Gavin McCairns AUSTRAC
Polling Sponsor